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Boat parts and supplies

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10 months ago

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David R.

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2 years ago

Nice and helpful staff, however I bought live bait from there, I opened it and they were all dead and decomposed

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DICK'S Sporting Goods

DICK'S Sporting Goods

(8 reviews)

$$$

Not that this will change anyone's view on shopping here but the staff is incredibly rude…read more Purchased and paid for online. Asked an associate if he could get my online order and told to wait in the long checkout line with one person running the register. Finally got to the register and the cashier called back for my order to be brought out by guess who, the same person I asked the first time.

Went to the Dick's Sporting Goods in Holland because they had a particular baseball bat my son…read morewanted to buy and the online inventory showed they had the two different sizes he was interested in. We got to the store and they did indeed have the bat in both sizes....unfortunately most of the bats at Dick's have a theft prevention device affixed to the middle of the bat. This device not only adds weight, but affects the balance of the bat, so you can't get an accurate feel for a bat with this stupid thing attached to it. So, I found the sales associate working in the baseball section and asked if they could remove the security device so my son could determine which of the two bats he wanted. The sales associate said that they couldn't remove it. What?!?! You've got to be kidding me! Now, I could have just bought the bat, had my son check it out, and then return it, but that really doesn't make much sense now, does it? I promptly walked out of the store, frustrated that we drove 30 minutes for that! A great example of a customer service failure. Won't be going back to the Holland store again, I'll stick to the Rivertown store from now on (the location where we did end up buying the bat). Neither location has great service, seems to be common thread with most of the DSG's I've been to. Only reason we didn't go to Rivertown in the first place was because their website didn't have an accurate inventory of the bat being in stock. Go figure.

West Marine - huntingfishingsupplies - Updated May 2026

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