This Dick's Sporting Goods at Fashion Show Mall is huge and a great spot if you need just about anything sports-related. The store is super spacious and well organized, making it easy to browse without feeling overwhelmed. They carry a wide variety of sports gear, apparel, and accessories for pretty much every sport and activity. One of the standout areas is the large shoe department, tons of brands, sizes and styles whether you're looking for athletic, training, or casual shoes with a variety of pricing. The employees are friendly and helpful, which always makes the shopping experience better. Anytime I've had a question or needed help finding something, someone was nearby and willing to assist. Overall, this is a solid go to store inside the mall with plenty of selection and lots of space with and helpful staff. Definitely worth stopping in especially if you're already at Fashion Show Mall. :) read more

As someone from Hawaii, where there are limited sports gear, Dick's has always been our go to and been able to find all we need to fly back home with. The prices are good for us. read more

Went in to purchase a bicycle for my son's birthday and had an amazing experience! Patrick was great. Very helpful and knowledgeable! Jada was great at check out as well! Definitely recommend!!! read more

Never again, the rudest staff I've ever encountered. I came in to exchange a clothing item that was gifted to me in the wrong size. I explained politely that I had briefly tried it on to show appreciation to the person who gave it to me. The item had a little hair on it, which could've easily been brushed off. From the start, the employees behind the counter looked annoyed that I even existed. No greeting, no eye contact, just blank stares until I had to ask for help. When the manager finally appeared, he immediately doubted the item even came from Dick's (it did and I had the receipt). Then he told me the item was "used," accused me of lying, and started lecturing me about his "many years in retail." Not exactly the flex he thought it was. I stayed calm and explained again, but he refused to help, spoke to me disrespectfully, and the rest of the staff just stood there glaring like I'd interrupted their day by being a paying customer. I left feeling humiliated. Out of curiosity, I went to another Dick's location, and the difference was night and day. The staff there were kind, professional, and exchanged the item right away. They even apologized for how I was treated at the first store. This location seriously needs retraining in basic customer service and empathy. I'll never return, and I'd recommend driving a few extra miles to any other Dick's before dealing with this one. read more

This store is very naughty with the name. They should have named it Richard's. Everything else is amazing. They have everything from sports items to sports people (I saw LeBron James). The value is amazing! I only lost $750 when I bought 2 items! My sister loves it here also! read more

Absolutely unbelievable what happened so a lot of of us ambulance medical workers such as BLS, first responder, nurses and paramedics go to the store because it's convenient and buying our spandex shirts and other items that are needed when we work We've always gotten a 10% discount always all you have to do is show your card now the other young workers were just giving us the military discount to be nice or whatever no one's ever told us they don't give the discount it's just been given to us Let me show you the receipts $80-$300 worth of stuff that I spend every 3 months at the store. I go there today to buy one of the spandex shirts long sleeve to wear under my uniform and I'm told by a new lady that moved and transferred from Florida that she didn't know of any such discount (I believe her name was according to the receipt Shawnna) I asked to speak to the manager, and after the manager was saying a lot over the radio where all the workers were looking over at me, making it very uncomfortable rather than coming over right away because a customer asked for a manager A lady comes over by the name of Chris and she states that she is the manager. She tells me there is no such discount and she can't honor it and she served her time x amount of years doing what I don't know. As a customer service courtesy she should've just gave it knowing that we come in there all the time and we could show the proof. And just tell me to call corporate or look on the website to see if they honor anything just as a courtesy she could've just did it since I was showing her proof that we've gotten it before . No she had to run her mouth a bit. I let her know I was writing a review and I was calling to corporate, and I show proof that I have gotten discount numerous times before This is not right to not honor discounts to people, especially when it's been given before we can take our business elsewhere, but for convenient purposes, it was there Trust and believe me, it will be posted to all of our workers on our work community board and send down a massive email to all of our workers and crew numbers, and the numerous numerous ones that go there for sure won't go there we all stick together. We're like our little family. We will post this review to Google. We will put it on social media as well If you want your items, go to Vcom armor uniform Place They have them at South outlet mall and at North outlet mall. Just show them your proof of working in the medical field and they give you a 10% discount in addition to a 5% discount for being a local Do not go to this store boycott it because it's not fair what they're doing to people if they didn't want us to have it, they should not have just started giving it to us when she saw I was in little annoyed about it she should've just did it as a courtesy. If it was her I'm sure she would've handled a different as a consumer The manager could've gave it being nice as a courteous thing to do I see why this place has numerous numerous numerous read more

DICK'S Sporting Goods - Receipt showing I was there, and no discount giving could've been done as a courteous thing to do - Outdoor Gear Near Me - Las Vegas, Nevada

Dick's is one of the only reasons left that I come to the Fashion Show mall. Most of the really good stores have up and left, but the flagship Dick's remains. It's two stories of sports goodness and while I am not athletic in the least, I shop here for fan gear! This location is similar to the Dick's out in Henderson, but I have found that it's often better stocked when it comes to local sports team merch. If you're looking for Raiders t-shirts, Vegas Golden Knights jerseys, and even items for our more obscure local teams like the Aviators (minor league baseball), the Lights (minor league soccer), and the Aces (you really should be supporting our amazing WNBA team), you can find it here. I came to the mall for some holiday shopping and browsing, and I left with a sack full of stuff. It was the first place in town to stock the new VGK reverse retro hockey jerseys (which I bought as soon as I saw it because it was freaking love at first sight), and I also picked up a discounted A'ja Wilson WNBA MVP t-shirt for $18. There are racks and racks of sale merchandise, so take your time and peruse it all. The employees here are knowledgeable and friendly, but you may have to approach them to ask for assistance. I actually enjoy shopping without being pestered at every turn, but if you are a customer who enjoys constant attention and service, you need to ask for it. read more

DICK'S Sporting Goods - Outdoor Gear Near Me - Las Vegas, Nevada

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The 80 year old woman with orange hair & rings on was really bitchy. I asked 2 questions & she stared at me, mouth agape. Not helpful I asked for a dressing room & she was all pissed off & told me not right now. She's busy. Horrible i hope she gets fired honestly. She was so rude & judgmental. Just for me even asking her a question I've never felt so attacked before She's really aggressive. I know work sucks but you guys missed out on a sale because of her attitude. Like is this the restaurant or the clothing store?! Cuz it feels like the restaurant where they're purposely mean as hell to you for no reason. read more

We did a BOPUS order for a Stanley cup that we ordered online from their website. The pick-up process was quick and easy. You pull right up to the front, check in online and they run it right out. read more

Huge shout out to David in the footwear department I went in to buy new work shoes, and I had my mind set on the OC shoes, but when I tried them on, they were a little uncomfortable so I kept walking around to see what else I could take and when David approached me asked if I needed help. I told him that I needed all black comfortable shoes for work so he gave me some recommendations on comfortable shoes I ended up taking something even cheaper and even more comfortable than what I had my mind set on David definitely knows his stuff I rate his customer service a 10 out of 10 read more

Got to love Dicks Sporting Goods. What ever your sport they have it all including swimming and camping gear.

Worst experience ever. In short, ordered 2 pairs of shoes online for my kid through INSTACART. Shoes were a size too small so I wanted to EXCHANGE them for the EXACT same shoes, just a size bigger. Store refuses to EXCHANGE the shoes because the receipt provided by INSTACART does not show the barcode? (All instcart provided was a photo of the shopper holding a FOLDED receipt in his hand. Even online and in the app there is no BARCODE). So this receipt shows the register, transaction number, cashiers name, AND the last 4 digits of the card used and Dick's is telling me they can in no way verify the purchase in any way with that information. I spend and insane amount of money at Dick's and even more with INSTACART. You guys should be ashamed. Lesson learned, I should've read all of the negative reviews about both companies long ago and stayed away. Don't be a DICK! read more

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Shawnna needs to not be at the register she has Zero clue how to talk to customers. Literally asked us why we were buying shoes because we told her we also have a shoe business. It was a gift ma'am...we were buying a gift. And on top of that started to pressure us to get the dicks credit card. Read the room, a no is a no. I get that it's hard to find good employees out there but you all need to do with the ones who are miserable at what they're doing. read more

I went shopping the day after Thanksgiving to this location. There was sign posted that stated Fanatics items were a certain percentage off. I go up to the register and the item is not coming up the correct advertised price. The cashier does the correct thing and asks the male Caucasian manager. The manager has the worst attitude with customers. He snapped back at me and spoke down to me as if I was the problem. I don't understand how they have a manager like that working with paying customers. read more

They have everything for any sport it's amazing! And.....they also had sports cards which I was looking to get for my kids! Service was great. read more

Store was so unwelcoming, the employees are unprofessional like they don't want to be there , Eli felt so uncomfortable unwelcome, first and last time stepping in , read more

Sonya was very kind, and helpful! She was busy working / hustling to get customers their shoe sizes, and she was doing an excellent job! Give this woman a raise. Thanks again for your help. read more

Ordered 2 separate orders. Through online it said my merchandise was in stock. After 30 minutes I get a email saying it was cancelled since they were out of stock read more

DICK'S Sporting Goods - Outdoor Gear Near Me - Las Vegas, Nevada

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Arrived in Las Vegas and forgot to pack socks. This is a large store but its neat and organized, which was a plus since they were also having a pretty good clearance sale. I walked around the store for almost 30 minutes and didn't encounter an employee until I went to the register and there were two people there manning one register. Seems like the entire bottom level of the store is Nike gear. Found some socks on the clearance table for $2.93 for two pair, which is a deal almost anywhere, but especially in Las Vegas. Located in the Fashion Show Mall read more

Poor customer service and poorly trained employees me not want to shop at this location anymore. I make a lot of purchases on their website because a lot of items are only available online and not in their Vegas area stores. Once in a while, I need to return an item purchased online because it either didn't fit or I didn't like it. Dick's has a no hassle return policy as long as you have the original store receipt or packing slip that came with the item. On my most recent visit, I was returning a couple golf polos that I had changed my mind on. The cashier had no problem with processing the return and asked if I wanted to exchange the items for anything else. I didn't need anything else at the time, so I told her no and that I'd just like to return the items. She told me that since I had paid with Paypal, that she would only be able to exchange the items or give me store credit. I knew this to be absolutely untrue since I've paid with Paypal many times before and received a refund to the credit card I used. After some argument, and her take it or leave it attitude, I gave in and just took the store credit. After I left the store, I contacted corporate to inform them of the incident. They advised me that Paypal purchases can either be refunded to the credit card used, as well as store credit. However, they told me that since the transaction had already been completed there was nothing they could do for me. Now I'm stuck with a bunch of store credit instead of the money back on my card...what an inconvenience just because of a dumb store cashier that doesn't even understand their own company policy and then tries to argue over it! read more

Waited 20 mins for someone to come over and open a dressing room for my daughter to try on a bathing suit after pushing the assistant call button multiple times. Then I had to go ask the cashier to please send someone and the young lady that showed up named JUNE who very rudely told me just for my information there is a button to push to call for assistance. Told her I can read and we did push the button many times. I have to say thanks for going out of your way June to be rude! May I suggest that this young lady get further training in customer service! And also the store make sure the equipment works properly! read more

At checkout TAMMY was in a BAD mood. She got impatient with me as I handed her only some of the items at a time because I wanted to let her know which items I no longer wanted to purchase. She blurted out "JUST HAND IT ALL TO ME" in the nastiest tone. My eyes widened because of her tone and I explained why I was only handing her only a few items at a time. She then tried to be good at customer service afterwards because she realized how shocked and appalled Dang, Dicks. That's just not cool. read more

The store manager here, Angie, treats her employees horrible. She brings them down, she's racist, makes the rudest remarks to them, hates you for literally no reason, and so much more. She just simply doesn't care about anyone but herself. She is just like a witch! I worked there for 1 year and 2 months, and made it so hard to want to work there. Before her I was so happy to come to work and now that she's store manager she makes everyone hate going to work. She would say things such as "I don't trust YOU people" while looking you up and down as she's going out, or give you the dirtiest looks. She will manipulate and gaslight you into believing you are doing something wrong, when you aren't. I rarely got any breaks when working 6-8 hour shifts. She is just a horrible person. read more

Great store, amazing staff that attends you very well. However they didn't have anything of what I needed and was referred to the Henderson location for it which is a bummer. read more

Had a great time with the personnel at DSG...very friendly and down to earth. Expedited my online purchase with no hiccups- Thanks Ty and Carissa. A special thanks to Erin for going far and beyond customer care! Great team effort. Xoxo read more

I came here to return an item I had ordered online that wasn't exactly what was advertised on their website. I didn't expect to get my money back or, for a large chain company, to make it up to me. However, their staff were very professional, compensating, and, most of all, fair :) I explained my situation to them and they were more than understanding about it. They made it up to me with no issue and got compensated for the mess. The staff were friendly and courteous throughout. The store has plenty of VGK and UNLV apparel. Though, I wish they didn't switch to the new ugly logo for the school. Shop online with them and you'll get some great deals on their merchandise. Just be patient :) read more

Terrible customer service . No one in the store was interested in helping me find a certain shoe . Everyone seemed bothered if I interrupted them with their side work and they just didn't seem like happy employees. I really don't know how a place like this is going to stay in operations . Red Flag to corporate !!! This happened the Friday of January 4th 2019. read more

Showed up at 5:00 for a curbside order of two chairs. At 5:25 had to go in after waiting FOREVER in our vehicle. They had no intentions of bringing our order out. The person who checked in 15 minutes after us got their order brought out to them...we had two dang chairs you could t do your job and walk them out to us? What a bunch of lazy DICKs employees. When asking the manager what was going on all she could say was sorry. Thanks sorry makes it all better. No wonder this location has two stars... read more

Ive visited Dick's a few times and it's like going to Walmart, I'll go in for one thing and end up with the whole cart. From the security to the staff helping you check out, everyone is very helpful and friendly. Returning to exchange sum sizes is very quick and efficient. I even left my phone at the store on accident when tending to my 3yr old son and returned 10min later to find it safely with a helpful employee. read more

Great sport store, big deals and top notch customer service from Cristine, highly recommended to everyone, second floor is full of Golden knights stuff, jerseys sweaters and hats, I found my compressor socks in the second floor but the best in the market!! Parking is free, also the location is just in the corner of Las Vegas Blvd and the spring mountain rd. read more

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Ok, let's start with the good: the guy from apparel who helped me locate stuff was very helpful and professional. That guy gets thumbs up. Now that that's out of the way, let's get to the rest--I think the layout of the store isn't very good. And, what's worse, much worse, is that the woman who was working the register was on the rude side--when the order came to more than I expected, she quipped "It's high end merchandise so of course it's going to cost more." (As it turns out, a pair of pants that I thought cost around $25 cost around $50). That's basically a representative sample of her demeanor in the brief time in which I was around her. So, two stars, one for her, four for the apparel guy, and 2 for the overall vibe of the store. read more

This location is huge! They have everything you need for outdoors, fishing, camping, sports, working out clothes and more. They also have a huge selection of golden knights shirts. read more

Used to like shopping at Dick's until today. I came in with some apparel returns to do last week but couldn't find my receipt and was told to bring in the gift card I purchased it on to look up the order. So I did that today and all the cashiers and managers were saying they can't look up the receipt via gift card. They then offer to have me settle for less than what I paid for by doing a return w/o a receipt but for the lowest sale price - which would have been a loss because I know I paid more than what they were offering. The worst part of this and why I won't be coming back here is because one of the managers, starts being condescending to us by saying how we 'should' have the receipt and how SHE always has her receipts and without the receipt stores just give you the lowest sale price on a gift card and that's just how it is. I don't appreciate being talked to like a kid and your can't do attitude. Yeah no sh*t we know it's better to have the receipt, we looked all over the house for it, I also don't agree with her bc I know a lot of stores that look up via the card you purchased from, I'm also aware that stores just put credit back on a gift card for lowest sale price if you don't have the receipt (Target is an example) - YOUR staff told me to bring the gift card to look up the receipt so why in the world would I take a loss. Kudos to Sarah, the cashier who was able to find the receipt by exhausting all options. Sarah had the right attitude, a can do positive attitude. Not a condescending one like that female manager. Wish I got her name! read more

The customer service is absolutely amazing here. I came to get some boxing gloves to channel my "inner" Conor McGregor and then we were approached by Robby. He was knowledgeable about the product and gave his best recommendations. I was happy with the service I received from him. I will definitely will be back. read more

DICK'S Sporting Goods - Outdoor Gear Near Me - Las Vegas, Nevada

This is our second experience here at the strip, the help staff was rude at both incidents. First incident me and my family were looking for outdoor shoes, TEVA's and 2 of my kids were playing around. We asked an employee an older gentleman, with a rotund frame for some help on the sizing and was snippy at my kids. Second incident was today 12/29/2017, was looking for an elbow sleeve, and the box was torn, I asked the employee if there was an unopened product so I can purchase the product, and the older gentleman retorted we can always give you a new box and was quite rude. I walked out of the shop and decided to buy an elbow sleeve online. To the management at Dicks Sporting goods, please train your employee's to socialize better with the customer's, this is the second interaction of your employee that was quite rude and made us decide to buy online. Not sure if it was because were Asian, or if it was the end of his shift, but please train your employees to be better at socializing to make the buying experience better. read more

Can't thank Anthony enough! I went in today to try and find a float or tube for the kids to play in the pool at the house we rented. Unfortunately it's winter in Vegas so they were all out. Anthony went and checked in back to see if he could find something. Nothing on shelves. He then checked with everyone and found a couple of floor displays. His dedication to helping us brought hours of enjoyment to our kids. Thank you for all your help and searching to make our Vegas trip more enjoyable read more

DICK'S Sporting Goods - Outdoor Gear Near Me - Las Vegas, Nevada

Took forever to find a associate to help with soccer cleats for my son. Only giving 4 stars because of the cashier Sarah. She could tell I was frustrated and was very friendly and understanding. Such a good attitude. She saved the day and because of her I will come back. read more

If I never get back to you before I die. I will not be sadden. High price drinks, and bad service.

Getting help in the shoe section is like pulling teeth. Not like it used to be... I'll probably start buying my shoes else where.

Love-Fifteen. For me it's odd to see a big box sporting goods store in a big shopping mall. I dig it. Fifteen-All. Two floors of apparel, gear and supplies to improve your game or hobby. Or at least make you look good and feel good. Thirty-Fifteen. 5 Stars from me for carrying Soffe shorts! The most comfortable shorts in the world. Ace! Forty-Fifteen. Check them out at Fashion Show Mall. There's something for everyone. Game. Set. Match. read more