1. Big 5 Sporting Goods

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    Las Vegas, NV

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    Big 5 Sporting Goods

    3.4 (29 reviews)
    Open • 10:00 am - 8:30 pm

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    Nathaniel was dynamite! Great conversation while discussing what I was purchasing. Easy process and thankful for his patience.

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    Ask the Community - Big 5 Sporting Goods

    Review Highlights - Big 5 Sporting Goods

    “I was greeted at the door by the cashier when I walked in, I was asked several times if I needed any help, and I was promptly assisted by the sales associate in the shoe department.”

    Mentioned in 2 reviews

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    We visited Pacific Fitness several times over the summer to look at home gym systems. The brand and…read moremodel we were initially considering was not on display in the store, but we were told it could be ordered. At that time, we were also quoted $400 for delivery and installation. My wife and I returned this morning, prepared to purchase the gym, which was approximately $2,000, along with some rubber flooring. The salesman, Travis, showed us several other brands, including some at significantly higher price points. One of the options he showed us was the Inspire M3, priced at $4,995.00. After discussing it, we decided that this was actually a better choice for our needs. Travis initially told us that, because the Inspire M3 is a single-stack unit, delivery and installation would be $285.00. We went home to measure the space where the unit would be installed and, while there, checked the Pacific Fitness website for additional information. That's when we discovered that Pacific Fitness' own website listed the Inspire M3 for $4,599.00. I took a screenshot of the advertised price. We returned to the store with our credit card, ready to place the order, and asked Travis about the $396 price difference. To our surprise, he told us that they had to honor the manufacturer's listed price of $4,995.00 and would NOT honor the price advertised on their OWN website. He also changed the delivery and installation price from the $285.00 he had quoted us earlier to $389.00. We asked him again if Pacific Fitness would honor its own advertised price. He said no. We asked to speak with the owner, and he refused that request as well. As we were leaving, we turned around and asked one final time whether they would honor the $4,599.00 price displayed on their website. Again, the answer was no. His explanation was that their website person only updates the website once a week and apparently had not gotten around to updating the price. At that point, we left. Later that afternoon, we purchased a home gym from another company at a significantly better price than what Pacific Fitness was offering. The experience was straightforward--no bait-and-switch, no games, and no unexpected changes in pricing. Based on our experience, we will NEVER purchase anything from Pacific Fitness again. We gave them multiple opportunities to make this right, and they chose not to. The way this situation was handled was extremely disappointing and left us feeling that our business simply wasn't valued. Horrible experience. I would strongly recommend checking the advertised pricing carefully and getting everything in writing before doing business with PacFitness.

    We have had a great experience with Pacific Fitness in Summerlin!!…read moreWe visited the store on 2 different occasions and both times had a positive experience! GREAT SELECTION of several brands and machines. The staff were very knowledgeable and helpful. Wanted to buy local so felt good about shopping here. we found a machine / set up that worked for us. They had great financing options to make it easy to purchase. Our delivery had a challenge as the box was missing a needed part. The second time out the crew quickly inserted the missing part and made sure our equipment was working great!! Sometimes when there is a small issue it is how the store takes care of it that really matters!! Would definitely buy from them again ;)

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    Since all the gyms are closed due to COVID-19. I wanted a way to work out safe from home. West…read moreCoast Wellness is a small locally owned business that offers used exercise equipment at great prices. I bought a used Technogym elliptical machine for about $500. It's not cheap but it's professional gym equipment made to run thousands of hours. Rick and his crew followed social distancing procedures and the install was amazing. Thanks guys!

    From the owner: Since 2007, West Coast Wellness Equipment has been proudly serving the Las Vegas Valley with expert…read morefitness equipment repair and maintenance services. Specializing in high-quality repairs, we ensure your workout equipment stays in top condition for peak performance. We also specialize in the sale of new, used, and refurbished equipment including treadmills, ellipticals, spin bikes, weight equipment, and more—choose from a variety of high-quality options to suit any space or budget. Our services include-expert fitness equipment repairs, from treadmills and ellipticals to spin bikes and weight machines, we handle it all with precision and care. Routine maintenance to Keep your equipment running smoothly with regular servicing by our skilled technicians. Equipment relocation & assembly if you need to move or set up gym equipment, we’re here to help. Calibration for physical therapy equipment because accurate calibration ensures reliable results for therapy and rehab equipment.

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    If I could leave a zero start I would, I never received my treadmill & still being charged for it…read morethru Affirm, they were supposed to cancel & refund me, which they never did! I'm paying for equipment that I never received. Now they are closed permanently, I tried calling them when they were still in business, left hundreds of messages, emails, no call back. I guess this is why they closed their doors, they must of scammed a lot of people out of their hardworking money like they did to me.

    I WOULD HIGHLY RECOMMEND YOU PURCHASE ELSEWHERE!…read more I purchased a treadmill that arrived damaged significantly from GetFitCardio. The entire screen was shattered. Understanding shipping issues can happen I contacted their Customer Service team and they promptly offered a return/refund vs shipping a new treadmill. I was fine with that solution as it gave me the ability to move forward with another purchase. Return label was sent within a few days from there team and I was able to have the shipping company come and pick it up promptly. This is where the challenges began - was now that the item was returned - actually getting my refund. The monies were never refunded back to me. I reached out to the team multiple times as I had not received the refund after a few weeks and was told it could take upwards of 30 days. From that point forward, their team did not answer calls, return calls, or respond to emails. Now sitting 4 months later from last communication from them (5 months since purchase); I'm still not made whole

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    Big 5 Sporting Goods - sportgoods - Updated October 2026

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