My husband got to the store to pick up our scheduled order only to be told to come back 2 hours later. Well he went back and nothing was available. I used my points and was told I would be refunded. I didn't receive my points or a refund. read more

They don't have any food.... Only two meats ribs and chicken... how? No explanation just take it or leave it. That's bad for the franchise name smh read more

Thursday, April 10th I went in Dickey's approximately at 8:40pm. I purchased a half slab of Ribs and a quarter pound of Sausage. I spend $26 and some change. The Ribs were HORRIBLE. They were hard and dried out. I called the establishment at 8:50pm on the same night, Thursday, April 10th. No answer. So I proceed to call Friday at 2:04pm and spoke with an employee. I ask to speak with a manager, the employee ask me what was my problem, I proceeded to explain to the employee and he took my information and told me that I would receive a call from the OWNER in a few minutes. Well needless to say to this moment I haven't received that call. I DO NOT RECOMMEND THIS ESTABLISHMENT TO ANYONE. I work to hard for my money to go into a so called restaurant and purcahse a product and get disappointed. read more

Food is great, service is great. The ambience is likened to an older restaurant or neighborhood. I like the ambience. Quiet and tables are spread out. read more

New Dickey's finally opened in Destrehan,LA after Hurricane Ida. Food is quite good (rbs,pulled pork,brisket). I guess because it is new, service was abysmal. Got yelled at for standing in wrong spot to order. Asked for the daily special, cashier not happy. Special says it comes with two sides and drink. Had to pay extra for drink and didn't get second side. See photo for how first side bagged. Food is very good. Let's hope that services catch up. read more

Dickey's Barbecue Pit - Creamed spinach to go - Barbeque Near Me - Harahan, Louisiana

spent over $40 on uber, uber driver was rude had to cancel order & was told multiple times I would get a call back from manager! never received a call, refund nor food FCKN RIPOFF if I say! horrible customer service, still want my FUNDS IDC! Idk who the guy was I spoke with be he told me EVERYDAY that either the manager wasn't in or I would get a call back BUMMER, do better read more

We were watching a cookie show and we started craving bbq. We didnt want to make a long drive so we ordered from this place. I wasnt expecting much so I was kind of surprised it wasnt a bad decision and for what it is,it was good. We chose the 2 meats and 3 sides combo. They actually didn't know how much meat and size of the sides when they were serving it but they fixed it after I told them,the overall service was confusing but they were really nice. . The brisket was kind of dry but not horrible,had a good flavor,good portion. . The turkey breast was juicy and tender,I was really surprised. The dinner rolls are really good,loved them. We ordered beans (the sweet hint on point),coleslaw (good good) and the potato salad (also good). It was plenty of food for two...left some for dinner. Soooo as you know it isnt an extraordinary bbq experience but...to satisfy a craving for a bit,its a good to go. . (And free ice cream)! read more

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The workers here are all tremendously friendly. When you enter the establishment you are going to be greeted by someone working and when you go to order they are very willing to work with you on questions, recommendations and modifications to the order. They have a military discount. Don't forget the free ice cream on the way out! I highly recommend anyone wanting a quick, delicious lunch to order here at Dickey's! read more

Dickey's Barbecue Pit - Two 2 Meat Plate with Mac & Cheese and Potato Salad - Barbeque Near Me - Harahan, Louisiana

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$25....for chicken wings that were red on the inside and not fully cooked. Wow. Literally disgusting I'm so glad I checked before eating

Spent $150 on a catering order for pick-up. I arrived roughly an hour after my food was scheduled to be finished and was told upon arrival that because of mother's day the restaurant did not have the meat or the sides that I ordered. The staff was extremely nice and worked to resolve my issue which I appreciated. I was offered a discount but told that it could be 5-7 business days before it appeared on my card. I inquired if the order could be completed at another location, being that the catering order was going to serve as my meal prep for the week. The staff member called the Destrehan location which I drove 23 minutes to, to pick up an order. I waited about 10-15 minutes after arrival the staff here also very nice. Afterwards I drove another 25 minutes back into the city. After getting home I realized I did not have any BBQ sauce and additional felt as though the serving size was not large enough to feed 10 people, as advertising on the website. The food appeared as though it could maybe feed about 6-7 adults or 5 adult men. I will still have to buy food during the week and I did not receive any discount or extra food for my trouble aside from two extra pieces of Texas toast, which I appreciate but I would have prefer something else with more substance. I am unsure if I will be returning. I own a business and I am appear that there are systems that track inventory and remove items from the website as they run out... I would highly recommend this to prevent situations such as these in the future and to prevent putting employees in potentially stressful situations. Also the sides to meat ration is a bit off, I understand that it is BBQ but if the prices are already high, maybe add more of the expensive items in order to provide customers with more value. read more

Feb 8th at 7pm Placed a to go order for a family meal which was $60.87. Photo is of what food I did get which was 2 lbs of meat, 6 rolls, and should have been 3 medium sides. As you can see the sides are small not even enough for 1 person. The rolls were uneditable because they were rock hard. At 7pm there was no turkey as requested, so I had to settle for sausage. I was beyond disappointed in this order. read more

Dickey's Barbecue Pit - Small sides - Barbeque Near Me - Harahan, Louisiana

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Literally robbed me the meal for the brisket sandwich was listed at eight dollars and 50 Cent total came up to $14.75 no brisket on the sandwich just two pieces of brisket and bread that was awfully soggy. My side was fried okra, which I watched the worker after three minutes in the fryer wouldn't recommend spending money waste money waste of time and the brisket was Graey read more

BBQ Done Like a Contest Here's a place that dose BBQ in competition style, done to perfection. I'm reviewing the brisket, ribs, creamed spinach and coleslaw. First of all, the ribs a cooked right; meat tender but not falling off the bone. This is the correct way in any professional rib cooking contest, as if the meat falls off the bone, it's technically overcooked, and disqualified. Brisket was moist and tender and both meats exhibited a good smoked flavor. Both the side orders were good as well. I particularly liked the spicy BBQ sauce, though they have two other choices as well. There's also free soft-serve ice cream at the condiment bar. I'll be visiting again to try some of the other meats and side orders. read more

Dickey's Barbecue Pit - Barbeque Near Me - Harahan, Louisiana

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food tasted amazing fresh and the staff was extremely friendly. shout out to chad wild and the other cook for being super nice as well as helpful. Felt like they really had my back and wanted to make sure we were happy read more

This is my fault at this point. This is the third time I've ordered online and the food wasn't ready for pick up. In the past, once my orders were ready, I got home and there was literally no BBQ sauce. I'm currently waiting for order that I already paid for online and says it's ready for pick up but I was informed that it wasn't even started yet. And when the lady mentioned my online order to the dude prepping, he says he has to get the in-house orders done. The food isn't bad when you finally get it but 3 times in a row now... come on man. I'm not getting food from this place again. Smoked BBQ and TreBon are right down the road. Update: after about a half hour and 6 walk-in's who came in after me got their food, I asked if my food was done. I got placed behind all the other orders and it still wasn't being worked on. So 1 hour after I ordered and paid, I asked for a refund, which was preformed in the back. This is the first time in about a decade I asked for a refund from a restaurant and left. I just don't understand why my order would just be made with the "in-house orders or something as I waited over an hour for a paid for to go order that was never started. WTF man? read more

Memorial Day, order on their site, pay for food, arrive 5 minutes after they said it was ready for pick up AND...NOTHING. I'm still waiting. Never again. This place is so disorganized! No one knows what the hell is going on! They took orders from walk-ins before even starting my order. When the 3 sandwiches were finally done, they were thrown in a bag, unlabeled, with 3 small servings of bbq sauce. One sandwich came out of the wrapping so it was a mess when I got home. Seriously, what has happened here? Does no one at Dickey's give a darn?!? After working all day what a disappointment for dinner. The hot dog at the hospital was better. read more

Do you ever go someplace and the service is so bad you don't even bother telling anybody at the location because you just know it's like this all the time that was my experience I've been to this location probably 10 times and I've had bad service nine out of 10 times today was probably the worst. I went there with a friend of mine we were the only two people in the place obviously standing together talking they took over five minutes to take his order then everybody left from behind the counter and went outside then they came back another five minutes the guy asked me what I wanted then the cashier goes outside then she comes back and ask if we are together then she ask everything that we ordered she rings everything up, I pay , then she walks out the side (counter) door in front of me and gets a soft drink and makes me wait in line to get my soft drink. Crazy...... read more

Amazingly the last two times I ordered they forgot barbecue sauce. That is the epitome of terrible service thank God I don't own that restaurant read more

Everything was great! Staff was fast, efficient and very courteous! Couldn't have ask for a better experience!

I have ordered from dickies before and it wasn't very good. The food was cold. The portions are very small. I decided to order it again, and I was clearly disappointed will not be going back. read more

so i saw a lot of bad reviews after i placed my order so i was nervous BUT 10/10 my wings were great!! I love that I didn't have to ask for my chicken to be fried hard it already came perfectly crispy. over all 10/10 would recommend read more

Dickey's Barbecue Pit - thai sweet chili , cajun spice rub - Barbeque Near Me - Harahan, Louisiana

I have tried to reach this incompetent company for over two months about a refund. They give you the "we will contact you with in 24 hrs". I would never ever eat at one of their places. I would eat a PBJ before I order from dickey's (our customer service sucks we will not respond to you company). Yada Yada Yada!! I want my money back!! #crappy service #full of bs. Ps I have to give a star rating to post my review. I give -10 star rating!! read more

Nothing fancy here to make you want to shout to the skies, but it relatively close to the house. And a lot of times that makes all the difference. All things considered I would say it is a lunch place rather than dinner. Basic tray with fancy wax paper and each item in it's own disposable container. The sausage was good and you had a choice of 3 different bbq sauces to go with the meat. For the sides I went safe choosing the beans and potato salad. For your drink, you received a plastic cup and went around the corner to make your selection. read more

The restaurant was dirty and full of flies. They were out of half the menu. I ordered online, but wish I would've went in first, because I would not have ordered at all. Unprofessional and seemed overwhelmed by the 6 people in line. I ordered a thee meat plate and the meat was all inedible it was so dry. The mac and cheese out of a container was powdery. will never go back! HORRIBLE (Chalmette Store) read more

I went to the Dickey's in Chalmette that recently opened. The staff there is pathetic. I got the 3 meat plate. The pulled pork was decent. The chicken and ribs were no good. This definitely isn't real barbeque. Must be from a bag and warmed on site. If you are looking for good barbeque, avoid this place. read more

If you are looking for good barbecue sauce, well then this could be your place. If you want good tasting barbecue, then maybe you could roll the dice. I have been here twice. This restaurant is in an out of the way strip mall in Harahan. The sign on the window says "Hickory Smoked Meats" (more on that later). The restaurant was clean, and was decorated predictably. The second time we came, the service was friendly bit painfully slow. Tbe first time was just horrible. The lady at the counter was not interested in seeing us, and the other woman working with her was incredibly antagonistic toward her. They obviously did not get along and it showed. If I hadn't been so amused at the hurling of barbed and scathing remarks I would have been uncomfortable. I had to tell her twice what I wanted and then the other girl decided to step in and ensure the order was totally screwed up. I don't know how but they managed to mess a three meat plate with brisket, pulled pork, and polish sausage with potato salad, and beans with an extra side of baked potatoes. They argued among themselves about what my order was never once asking me for clarification. It took so long, that when I finally got my order, I was ready to sit down. One plate and two drinks, and it was $24! Geez! I never got my extra rolls and I didn't get sausage, I got what I guess was turkey. I said nothing, why prolong the argument agony for them? The first time, they were out of tea, I mean who would expect barbecue place to have tea in the tea dispenser? The second time they had tea that wasn't bad. The employee arguments continued, they spat at each other as customers came in and got over charged for what is supposed to be quality BBQ. I included pictures of the brisket and pulled pork, both with numerous globs of fat and not much meat. What meat there was, did not taste like smoked meat at all but very similar to roast you would make in an oven. I suppose if you drown the meat in the BBQ sauce that you have to REQUEST a container for, then it would be ok. The potato salad was clearly not made fresh, and the sad smashed rolls were not fresh either. The baked potato side was pretty good, but how can you screw up mashed potatoes with green onions and cheese? They have free ice cream! This place is to BBQ what Taco Bell is to Mexican. read more

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They changed the menu up a bit. So it took us a good 7 minutes to figure out what we wanted. Food is still as good as ever. Service still friendly. We went with a pound of pulled pork and a medium side of bbq beans and mac n cheese, 2 rolls and and one big yellow cup. All this came to approx $20. It was plenty for us. (Make sure you get the sides sizes right we had asked for smalls and accidentally got charged for mediums. I caught it after we paid and just asked them to give us the mediums instead of refunding the difference.) Pulled pork was great. I prefer it without the bbq sauce or with some of the juice from the bbq beans. The bbq beans were a lil bland this time so we did end up adding their sweet bbq sauce to it. Mac and cheese was decent. I was a little disappointed in the sweet tea. They have 2 containers marked sweet at the drink station. They both were not very sweet at all. One was actually less sweet than the other and had a taste like it had been sitting out for a while. (You tea lovers know what Im talking about). Anytime you make tea it never tastes quite the same everytime. I just got the fruit punch instead. The whole area was clean...even the restrooms. The main problem we had were the flies. There were so many. They were hard to fight off and keep from going near our food. We had to stop eating. The general manager was very apologetic and nice. He explained the situation and said that he is working on getting the problem solved. He also gave us something extra for our trouble (which he didnt have to do). I definitely appreciated the time he took to talk to us so we were more forgiving. We told him we would be back despite the flies. Maybe we will sit closer to the door next time. Overall, this is still a decent place with good pulled pork. Prices are within the higher end of reasonable. It looks like they changed it up to be a little friendlier on the wallet...but just a smidge. You're still looking at about $10+/person. I would still go here when I get to craving some pulled pork, though. Hopefully, the next visit wont be an invasion of flies. read more

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Decided to check this place out with the kiddos last week (5/29/14) as the 3 of us only seem to agree on pizza, steaks and bbq. It's a chain so I wasn't expecting much. We walked in and 5 people behind their cafeteria like assembly line of food greeted us in a friendly way. My daughters each ordered a rib plate with fries and mac and cheese. I ordered the 2 meat special with pulled pork and brisket and my sides were onion strings and beans. My daughters liked their ribs a lot. The fries were definitely not fresh cut and the mac and cheese was like something that came out of a Kraft box. My food was blah. The meat had ZERO flavor. No smokeyness, no seasoning, no charring, just like boiled meat. I had to drown the meat in bbq sauce just to get through it. My sides were solid though. The beans were good not great as were the onion strings. The only reason I'll come back is if my kids make me. No reason to go to a chain BBQ joint when NOLA is starting to have other solid BBQ options in the city. read more

Coming from Texas we love a good BBQ. Stopped in here yesterday hoping for some. I had the rib plate. Five bones is how they described it. And that was appropriate. The pigs must have been anorexic. The meat to bone proportion was minimal. The flavor was masked by the cold greasy texture. Did I mention the ribs were not held at the recommended temp to combat food poisoning. They were pork ribs that had been setting out long enough to be room temperature. The coleslaw was fresh and refreshing. The potato salad looked old and turned. The husband had the sliced brisket. It was also left out too long and served room temperature. He advised the only thing that made it edible was the BBQ sauce he slathered on it. Other wise it would have been like eating cardboard. We came looking for good BBQ. We are still looking. Maybe our expectations for good BBQ was too high. But with Dickeys being based out of our home town and state of Dallas we thought it would be like being home. Sad and disillusioned in our search for good BBQ. read more

So the thing I look for most in a bbq place is if everything has the same seasoning and flavor. If it does, thumbs down. If everything has its distinct taste and flavor, thumbs up . This was def a thumbs up! Came here on 4th of July and it was surprisingly busy. We had the 4 ppl Picnic Pack: brisket, potato salad, okra, rolls. As a native Texan, I thought the meat was fantastic! Seasoned well, tender, burnt smoke edges...awesome! Potato salad was cold mustard based and pretty good. Okra was fresh out the fryer, good, crisp, seasoned well. Drink & sauce bar was well stocked. Staff was courteous and helpful. Hairnets and caps were worn. Wasn't dirty or unkept. Trash was taken out as needed. Def will recommend and return. Good job! read more

Followed email instructions but never received a response. I reached out again today. Initial email was 4/19 still no response as of today.. please check your orders and taste your food before pulling off from the restaurant ‍ read more

We gave this place a try in our search for good bbq after the closing of Corky's in Metairie. We had already been to the Joint (which was ok but the beef was dry) and Abita Barbecue (better than the Joint) back in January. This place was very good. The meats were juicy and not dry, the sauces were good, and the side orders were tasty. We had two of the 3 meat plates in order to try everything. The sauces were in hot plates with ladles by the drink fountain so you could sauce your meat to your liking. I wish I would have remembered to get pictures when we were there last night. Next time we go, I will definitely take pics! You might be wondering why I scored it 4 out of 5. The line took a while to move, however the employees were very friendly. One other thing is that they don't offer bone - in chicken, which I would have loved to have. Oh, and they have free soft serve vanilla ice cream with cones next to the drink fountain. That's a plus for the kids. read more

No beans, no fountain drinks, no forks.... Hey boy. This place needs some basic managment assistance. Limited for barbecue in River Parishes... disappointing read more

We enjoy the food and simple country atmosphere in Harahan. We have also eaten at a Dickey's in Meridian Mississippi and that was good too. The brisket used to be my favorite and b it b was almost like Whole Foods brisket. I don't know what happened but I'm switching to the ribs or pulled pork. read more

I had the unfortunate pleasure Of visiting this restaurant today. The pit master was rude and sharp. The cashier overheard how he wasn't very helpful, jump in and answered my questions. I ordered the rib plate with beans and potato salad to go. The beans and potato salad were awful. The rib meat had no flavor, no seasoning and the sauce too tangy. As he was completing my order, he asked if I would like pickles and onions. I said yes. He leaned over to cashier and said "must be pregnant." I got so angry at his remark, wanted to tell him I overheard his remark. He wouldn't look up. The cashier saw the look on my face, gave a nervous laugh and said to him "oh, no, no no!" Why would a worker say these insulting words to a man. It didn't matter if I wasn't a man. It's still rude and insulting to say it about a female customer. I won't be a returning customer. read more

Excellent bbq. Marcaroni was blah but my beans and potato casserole were delicious. I had the pulled pork and the brisket. The brisket was amazing. The staff was super friendly. Mom notes: kids eat free on sundays, free ice cream, napkins on the table and kid sized cups read more

We went here Sat night new place for us gave it a try. It was awesome I am not a big not a big BBQ fan . They do not not add the sauce but you add it. They make the It right in front of you to. Anyway the food is awesome the price is right and the people are very nice. I will be going back for sure. read more

I just ordered dinner from them via Doordash- honestly not impressed at all- the only positive is the food arrived ahead of schedule. It was barely warm and 1/3 of my order was wrong. The "tacos" (literally soft mini size taco shell slapped with triangles of pre-packaged sliced cheddar cheese with a hunk of not even warm bbq meat- they gave me two of two taco type when I ordered 1 each of the 4 types offered on the menu) are mediocre at absolute best. Will not be eating here or ordering from here again. read more

Ate dinner there tonite with my 2 teenage granddaughters. Excellent food quick service and great prices. The smoked meats were outstanding, I had the pulled pork, my wife had the burnt ends brisket. hot and juicy. Love this place. Very friendly staff. read more

Ordered from them today for pickup. I only received half of my order. When I called and was told to come me back and the manager would take care of it, I was met by an intimidating employee was caimed that he filled the order himself and I had to prove it. I left instead of getting into an argument but I will never be back. Tried to call back to talk to the manager but was hung up on. read more