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Diane's Sassy Scissors

3.7 (3 reviews)
Open 9:00 am - 5:00 pm

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Byram Animal Hospital

Byram Animal Hospital

(1 review)

e clinic does not work with anyone who rescues animals, offers no discounts to a person (s) who…read moreprevents animals from being euthanized and removes from dangerous situations. In all reality they are more concerned about their profits. This vet clinic if they don't like what you say, they will tell you to seek care elsewhere and say you are disrespectful versus acknowledging their failures or possibility they made one. I had a rescue they were paid in full to remove skin tags and do a spay and a full exam. Brooke Mitchell opened the dog up then stated she had already been spayed, probably early in life, however on the flip side during her initial check up she said she had probably had many litters. Dog was fine upon admittance, when she was picked up next day late afternoon had been having chronic diarrhea at the vet and ended up in the ER the next day with a several hundred charge. Another dog was misdiagnosed with conjunctivitis when she had eye tumors, I pushed saying it was a mass and in fact I was right not the vet. The front desk likes to overcharge as well so watch your bill. If a vet can't accept that she can make a mistake and their staff definitely makes mistakes and doesn't due her due diligence in an exam then that's an issue!!!!!!! If you want to pay someone and not ever utter your opinion then this is the clinic for you! This vet emailed me to tell me to seek care elsewhere because I was disrespectful, well I had already made that decision prior to receiving her email, funny how your staff is disrespectful and you have no issue with that, yet you can't accept a client speaking their mind and the vet tuck tails and can't even have enough backbone to pick up a telephone and call the former client. Mind you during all this I was extremely sick and ended up in the hospital myself and all this vet is worried about is her pride. Get over it Brooke, you aren't perfect and YOU DO make mistakes and we have proof and your staff sure as heck makes mistakes, your own employee at Forest Hill that worked at Byram on that Thursday brought to my husbands attention the overcharges (not first time mind you) so might want to learn to apologize from time to time. Thank you.

From the owner: At Byram Animal Hospital we welcome and love all animals. We are committed to taking a personal…read moreapproach to every animal that comes through our door. We want our clients to know it is our priority to provide the finest veterinary care to our patients. We make every effort to keep you well informed and comfortable with the decisions made regarding your pets care.

Groom Room - I brought my puppy up here to the groom room & she looks better than ever! this is the place to go for your babies!!  lisa is the bomb!

Groom Room

(8 reviews)

Brought my PeaWee here for a cut and bath, price was more reasonable than most places around here…read more Got my Pea back but he wasn't trimmed to what I asked for. There was some misunderstanding on what I wanted. They made it right right away. Was very pleased

Ya'll this woman did something awful to my dog and I know she did! Keep your animals away!…read moreFirst off I just had surgery and needed my dog cut short and bathed because I won't be able to for a few weeks. I even told her this and tipped her before hand. She returned him 5 hours later with only his back shaved. Then a couple days later he started shaking his head hard and we took him to the vet and he had gotten two types of bacteria ear infection in his ears and he has never had ear infections before. (Cost me 300 dollars) I'm guessing she never dried his ears out. I texted her telling her this and how i was upset and she never even replied. Then because of the ear infections and not being able to brush there, and that it was long from her not cutting him, his ears got super knotted. I took him to his normal groomer and he was not acting his normal self and was acting traumatized the groomers had to even call me to tell me that he was trying to bite,crying,and was scared. He has been going to that groomer for half a year and never had issues. Then his groomer had to completely shave all the fur off his ears. This lady Lisa at groom room traumatized my dog. My groomer even said to me they have had many clients complain about this place. Which btw groom room doesn't exist because apparently her shop got closed for being unhygienic she does it at her house now. I had no idea til i talked to some people. Not to mention she just got my review deleted off of google. I don't normally leave reviews for businesses but no one should be taking their dogs to this lady.

Diane's Sassy Scissors - groomer - Updated May 2026

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