1. Diana Rangel DDS

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    Visalia, CA

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    Diana Rangel DDS

    5.0 (1 review)

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    6 years ago

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    Thomas F. Mitts, MD - Before & After from Thomas F. Mitts, MD, Inc. | Visalia, CA

    Thomas F. Mitts, MD

    3.0(4 reviews)
    0.5 mi

    I've been coming to him since I was 25, I'm currently 48. Little things here and there throughout…read morethe years have kept me pleased. I'm sad to know he will retire soon. All that knowledge you only get by doing it. He generally cares for me and will me no when I'm getting a little crazy. I have a couple more things I want to squeeze in before he leaves. He's just a really caring man.

    I went in for a consultation for a breast augmentation, and nothing was explained well. They…read moreexpected me to make a decision in the least amount of time possible offering nothing but old photo albums containing pictures that were very obviously taken years ago. While I am a young 21 year old I still had questions regarding the entire process. I am of the understanding that I am paying for the Drs expertise not Debbie's, the care coordinator. I left my consult not educated but confused because of the lack of information that was given to me, I had so many more questions. It seemed as if the dr was asking me all the questions and I was giving him all the answers when it should have been the other way around.The dr would present an issue about my breasts currently but would not address how he would go about fixing it. I left my preoperative appointment having paid the surgery in full and still had so much doubt because of this office's inability to explain any information thoroughly. The next day I went in once again to see if it was possible to change not my size but my profile. As soon as I walked in the Debbie seemed bothered that I showed up saying "your back again ? " followed by a sigh of frustration. The way she acted with me after I had put my money down is no way to treat a patient. I was made to feel like any worries I had was in her words "overthinking" when first off this is not a cheap procedure, and it is not something to take lightly. At this point I was so frustrated and over this office I asked for my money back. Not even 24 hours after my preoperative appointment and payment of my surgery could they manage to keep me happy enough to get me to my surgery date which was less than 2 weeks away. Thankfully I realized it was best to take my business elsewhere

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    Thomas F. Mitts, MD - Before & After from Thomas F. Mitts, MD, Inc. | Visalia, CA

    Before & After from Thomas F. Mitts, MD, Inc. | Visalia, CA

    Thomas F. Mitts, MD - Before & After from Thomas F. Mitts, MD, Inc. | Visalia, CA

    Before & After from Thomas F. Mitts, MD, Inc. | Visalia, CA

    Thomas F. Mitts, MD - Visalia Cosmetic Surgery | Thomas F. Mitts, MD, Inc.

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    Visalia Cosmetic Surgery | Thomas F. Mitts, MD, Inc.

    Michael B. Stevens, M.D - Dr. Michael B. Stevens

    Michael B. Stevens, M.D

    4.1(30 reviews)
    1.7 mi

    I called the office today, September 8, 2026, to inquire about an appointment and obtain…read moreinformation regarding a procedure. When the receptionist asked what procedure I was interested in, I explained the situation and mentioned that my previous surgeon had retired. The receptionist immediately interrupted me and stated that my surgeon was not retired. I attempted several times to clarify who I was referring to and provide additional information, but I was repeatedly interrupted and was not given an opportunity to finish explaining my situation. The only response I was ultimately able to hear was, "We are not taking any new patients." I understand that a medical office may not be accepting new patients; however, I believe the way this information is communicated is equally important. I found the interaction unnecessarily rude and dismissive, particularly when I was simply trying to ask a question and provide clarification. I ultimately said, "Well, thanks for not letting me speak," because I felt I was not being given an opportunity to communicate. As a potential new patient, this interaction was concerning. It left me wondering how patients are treated when they have questions, concerns, or complications that require additional communication and support. First impressions matter, especially in healthcare, and I hope the office considers providing staff with training on professional and respectful communication with prospective and current patients.

    Loved my experience under the care of Dr. Stevens and his skilled team! He listened, was…read moreextremely thorough and pre to post op care was simply exceptional. I stayed overnight in the surgical center with 2-3 nurses looking after my every need. I wanted a natural result, and have been more than pleased with a boost in self confidence as well as great reactions from others. Just fantastic!!

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    Michael B. Stevens, M.D
    Michael B. Stevens, M.D
    Michael B. Stevens, M.D

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    Ulta Beauty

    Ulta Beauty

    2.3(106 reviews)
    3.1 mi
    •$$

    This review is being posted out of frustration and annoyance. What should've been a quick curbside…read morepickup turned into waiting for nobody to come outside and help us. As soon as Jess pulled into a designated pickup spot, she checked in and we waited. 10min went by, one person came up after us and parked in the other spot. The person was greeted by what appeared to be someone in charge of the store, proceeded to come out and sign some papers for them. A few more minutes went by, then they proceeded to go back into the store. No greeting, no check in with us. Nothing. Jess decided to call the store and see what was happening. She spoke with an associate and they said the would be with her in a moment. All together when they finally came out, it was about 15min for a pickup order. The same girl who happened to bring out her order, was the same girl we saw looking in our direction multiple times before leaving the counter 15min later to bring our stuff to us. Her name was Asia. This experience is always the same, it's frustrating and annoying as something so simple as placing a curbside pickup order, seems to be such a hassle for them. The customer service and the sense of urgency needs to better. It seems more convenient for them for you to just go inside, cause you're gonna get ignored any other way than having it shipped. That really shouldn't be the only way to shop here. Retrain your employees to Do Better. When's the new Ulta opening up in town? Truly hope they get a better crew at the new one.

    Today's visit to the Ulta Beauty location on Mooney Blvd in Visalia was unfortunately less than…read moredesirable. While we understand that inventory and coupon exclusions are sometimes beyond the control of store employees, the way those situations were handled left us disappointed. During our visit, we learned that a promotional gift we intended to redeem was out of stock and that a coupon we planned to use was not valid for the products we selected. While these circumstances were inconvenient, they were not the primary issue. We were completely understanding about both situations and would have been satisfied with a courteous explanation. What was concerning was the tone and attitude displayed by the two employees we interacted with, one of whom identified herself as Maranda and the other who may have been a manager. Rather than receiving friendly and helpful customer service, we felt we were met with a snide and somewhat sarcastic demeanor. The communication came across as dismissive and unprofessional, which made an otherwise simple shopping trip uncomfortable. Customer service is often what distinguishes a great retail experience from a poor one. Unfortunately, the interactions we had today did not reflect the level of service we would expect from a national retailer like Ulta Beauty. My hope in sharing this feedback is not to criticize individuals, but rather to encourage refresher training on customer service, professionalism, and customer interactions. A little kindness and courtesy can go a long way, especially when helping customers navigate out-of-stock items or coupon restrictions. I hope management takes this feedback as an opportunity to improve the customer experience for future guests.

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    Ulta Beauty
    Ulta Beauty
    Ulta Beauty

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    Alex Lechtman, MD, FACS - Alex Lechtman, MD FACS

    Alex Lechtman, MD, FACS

    3.2(9 reviews)
    3.2 mi

    Office staff was awesome, very helpful. Dr.Lechtman is very to the point, answered all my…read morequestions, explained the procedure and listened to my concerns and adjusted the direction of my procedure, to my advantage. Which impressed me, because he did what was best for my healing, not his wallet.

    recently had an explant surgery with Dr. Alex Lechtman, and unfortunately, I'm very disappointed…read morewith the results and the care I received. From the beginning, I expected a professional, diligent approach -- especially since my original implant surgery with another surgeon left my breasts with a clean, symmetrical finish and a well-done outline around the nipple area. In contrast, this experience felt careless. After the explant, I noticed that the nipples were not closed out with any attention to detail. The stitching was uneven and poorly done, and it seems like the surgeon completely ignored the original clean outline left by my previous doctor -- something that should have been very simple to follow. Now I'm left with deformed nipples and scars that look rushed and unprofessional. What's worse is the energy at my final post-op appointment. When he unwrapped the bandages, he looked at me and said, "This is what you wanted," in a very condescending and dismissive tone. That interaction made me feel like my choice to remove my implants was not respected -- like I was being punished for it. This has been physically and emotionally upsetting. I trusted this doctor to handle my body with care and respect, and I did not receive that. I strongly urge others to research thoroughly and ensure they're choosing a surgeon who not only has skill, but also compassion. I hope you DO NOT go to Dr. Lechtman for implant removal surgery. I should have been a lot more careful and considered the mistake he made 9 months ago to another client of his - please read her review as well. Please go to Google for pictures of the stitching of my nipples done by Lechtman :(

    Diana Rangel DDS - cosmetics - Updated October 2026

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