My husband and I have eaten at Diamond Point Shadows Steakhouse several times over the last year or two and we considered each visit wonderful until our last visit on January 25, 2026. We came in around 6 pm and our receipt says we checked out at 6:56 pm. Our server's name is listed as 'guest' and we were at table A3, so we don't even have a real name. The server could have been more attentive, but I must give her credit by saying she was nice. Unfortunately, that is the only plus I can give for the entire visit. First off, it looked like our table was her only table, yet she pretty much ignored us for most of the visit aside from taking our order and delivering food or drinks. Drink order-I order lemonade, she tells me they just ran out of lemonade. Really? Is it fresh squeezed? I would think they could stir up a new batch of powdered lemonade mix. So, I order root beer-fine, they have that. Neither my husband nor I were ever asked if we wanted a refill of our drinks the entire time we were eating. Food order-I ask what soup they have and she mentions the lobster bisque. We have both had that in the past and it was really good, so we wanted to order 2 bowls of that. She says there is only 1 bowl of lobster bisque left. She did not give us any other choice for soup, so my husband ended up with a salad, which looked a bit small and didn't have much in it but lettuce. We noticed other folks got soup after we ordered, but we couldn't tell what type of soup it was. My lobster bisque was ok, cold in one area and lukewarm in others. The spoon had some sort of sticky residue on it like when the spoon sits in cold soup for a while, which was not pleasant. I probably should have asked for a new spoon. Food order-we both order the ribeye/grilled shrimp combo which we have loved in the past. Husband ordered medium and I ordered medium well. My steak showed up about 1/4 as thick as his, it looked pounded down almost flat, much smaller than his steak and was charred and hard on the outside, barely chewable. The inside was a bit less done, but overall it was not cooked medium well, it was cooked well or beyond. I had to really chew hard and long to not choke on the meat. The baked potatoes were very good, although they looked a bit smaller than they have have been in the past. The shrimp was tasty, but lukewarm when we got our food. My husband tried to order mushrooms for his steak, but the server told him they didn't have any more mushrooms. We heard another server asking her table if they wanted mushrooms for their steaks and we saw her deliver at least one steak plate that had mushrooms on it and their order was taken and delivered after ours was. We also wondered about the bread we've usually been given without asking for it. We didn't get any bread at all, she didn't even ask us if we wanted bread. When I asked her about the bread she told us that diners have to ask for it, it isn't just served to the table unless people ask for it. Every other table in that place had bread and we even heard servers ask people if they wanted more bread. The server did offer to have some bread heated up and packed up for us to take home, but we declined, as we like it with the meal and not after we've eaten our entire meal. All said and done, we will give this place one more chance to redeem themselves. When a meal for 2 people is almost $100, I think we deserve better. I don't take leaving a bad review lightly, especially for a local restaurant as opposed to chain restaurants. Hopefully our next experience will be as good as the ones before this visit. read more