I'm adding a star because I came back yesterday and asked for my money back. They wanted to fix my nails and they were very adamant about not refunding me, however after standing my ground I *eventually* got my money back. It took talking to multiple people as well. While this transpired, they were talking amongst themselves in their language so I'm not sure if they were talking about me in front of me or what. I still won't go back. I didn't want them to fix my nails because they should've done the service right the first time, there is no excuse for how poorly they turned out. read more

I really miss how this place used to be run with the old owners. (shout out to Andrew and Vanessa, they were amazing) i had an appointment today but they started 15 minutes late. that's fine. my dip manicure was okay for the most part, but someone else had to completely re do the top coat at the end, because it was bumpy and uneven and looked like i painted it myself with a goopy top coat. i was moved around a lot. i would sit in a chair and then someone would say wait come sit over here. it was just kind of odd. my pedicure involved ice cold water, cuticles untouched, and still calluses on my feet but i paid for that service. i was never asked what shape i prefer my toenails so they are pretty square. not a huge fan of that. i tried a few times giving this place a shot with the new owners but i just don't plan on returning again. read more

I have been going to Diamond Nails for three years. They are always friendly greeting me by name. Gentle professional with courtesy. Staff is considerate and service is with a smile. Usually a few laughs. So relaxing wish my nails grew faster. Mark M Their new chairs are comfortable and w have wireless charging. read more

The quality is low compared to other places in oshkosh, very expensive as well for them breaking off the next day. i've talked to multiple people and this seems to be a common mishap. thank you, im going to try different places. read more

Diamond Nails - break easily - Nail Salons Near Me - Oshkosh, Wisconsin

Tried calling 3 different times in one day to schedule an appointment and I was forwarded to voicemail each time... looks like they don't want any more customers! read more

Was my first time there. I had a manicure and the young man who did it didn't know how to properly remove gel polish and he did not do a decent job putting new gel polish on my nails or shaping them. The place was hectic and chaotic. Within 24 hours after being there, I had one nail that the polish loosened and peeled off. I will never go back there again. read more

Pedicure was AMAZING shop was pretty busy when I got there but they did a good job getting me into a chair pretty quick. Manicure was good until they sued a already used bowl of water for me to soak my hands in, there was cuticle particles floating in the water from the other person sitting near me that already used the bowl they wanted me to use read more

Absolutely in love with my nails, I forgot the man's name whom did mine( his sweet girlfriend works next to him) he took his time, and made sure I loved my nails. read more

Diamond Nails - Acrylic gel - Nail Salons Near Me - Oshkosh, Wisconsin

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Great nails salon. Always clean and professional. I enjoy the pedicure every time. I highly recommend. They very polite and great customer service. read more

I want to give constructive feedback because I really really loved this place!! I hope to see growth and new transformation based on this feedback because I do believe the owner has great intentions. I am not sure what changed/happened in the past few months that caused a crash in the services and vibe :(...but I hope you can rebuild immediately and get back to being a really amazing place again. Manager: First off, the manger ( not sure of her name) is amazing, kind, and always friendly-- I appreciate this. You've always greeted me with warmth. Technicians:Amy and David are the bomb!! They continue to be great and just perfect in their skills. That being said, when we haven't been able to get them, literally everyone else rushed the pedicure ( polish was all over our feet), we're extremely rough (hurt us), we're not friendly and just didn't take pride in their work. Recommendations - if you don't already, make these two "lead" techs and have retraining/re-educate . Create a growth ladder. Facilities : It's a gorgeous place, so will benefit from extra love. The area has been on the dirty end lately and the bathrooms were rough. If you don't have a cleaning person, maybe come together as a team and divide responsibilities. Services: loved the pedi service options and wine inclusion! I went so often that I assumed the point rewards would kick-in but it always stayed at 3 points. Maybe a tech glitch? Not sure. All the best! read more

Let me just start out by saying I used to LOVE Diamond Nails. They were always pleasant, clean, and did a great job. That was in the beginning... Since they've become increasingly more popular, the nail technicians are super crabby and rude! If you are not a regular they hardly say anything to you, often times not even greeting customers - they just sit down and get to work as if you aren't even there, but if you are a regular be prepared for them to force you into a color THEY like, not what YOU like. They still do a good job despite the unpleasant attitudes of the staff although they definitely rush through the process. I will soon be exploring other nail salons in the area due to my SNS only lasting one week before the top coat chips off (has happened all of the 3 times I got it after switching over from gel). I'm also very sick of them scoffing and very apparently talking about me in their language right in front of my face. Sad to see it have gone way down hill read more

Diamond Nails - Nail Salons Near Me - Oshkosh, Wisconsin

I got my Gel manicure on a Thursday. I wanted my nails white. By Sunday my nails changed an ugly pale peachy color. By Monday two nails chipped. I did get my nails painted white but I've gotten the same service at another shop and asked for white nails and they NEVER stained or wore down. I only got those redone because my nails were growing. I'm not coming back to this shop. read more

Diamond Nails - Stained nails, they're supposed to be white - Nail Salons Near Me - Oshkosh, Wisconsin

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I have nerve issues that can drive me crazy with touch, heat etc. she was so gentle yet understanding and used essential oil things to calm physically and mentally. What care! she made old lady toes look cute. read more

I called and asked if this nail salon did acrylics on the toenail. The lady over the phone told me yes. I also asked the person do I need to make an appointment or can I just come in, the lady on the phone told me I can do whichever one I prefer so I did not make an appointment. I get to the shop and they tell me that they don't do acrylics on the toe but they told me to wait a minute and they'll be right with me. Then a man came out and told me that I called and asked for pricing and did not make an appointment and the salon is appointment only. Please Have informative people answering the phones. Or at least be courteous to customers coming in. Waste of time. read more

I giving this gem one star only because they were able to get me in same day. Looking forward to a relaxing pedicure and was disappointed that the salon doubled as a preteen daycare and had to listen to them watch music videos on their phone. They could have at least used earphones. Very unprofessional! Also disappointed with the quality of the pedicure when the finished nail was crooked and not filed nice. read more

I was able to get an appointment the same day that I called. The woman on the phone was nice, and I think she was also the one who did my nails. They look beautiful, and she did exactly what I asked, including finding the color I was looking for, but couldn't find. I misunderstood what I needed for my appointment, and she was able to clarify the difference between shellac and gel. She even told me what I needed to say for my next appointment. She did answer the work phone often, but I was okay with that because they seemed busy, and I wasn't in a hurry. I did have a problem with her using her personal cell phone. She would stop in the middle of what she was doing with me, and pick up her personal cell phone. It looked like she was texting and bidding (or betting?) on something. That bothered me a lot after the first few times. I was very happy with my nails, but if I find a place that has better customer service and has better prices, I'll be going there instead. read more

Diamond Nails - Clean lines, beautiful color, and the shape that I wanted. - Nail Salons Near Me - Oshkosh, Wisconsin

I was a decade long client of Diamond Nails, and when Vanessa and Andrew owned it, things were great. Now, with the new ownership and not one prior employee left, it's horrible. It's absolutely filthy, and they are not sterilizing the metal tools. I have seen them use them from one client to another with no cleaning. They are also buying inferior supplies and the services are fewer or shorter. I used to look forward to my appointment here every two weeks - the people were so nice and the quality top notch. Yesterday I was dreading it, and leaving there I knew I was done for good. I cancelled all of my future appointments. read more

I've always loved coming to Diamond Nails. The girls are always friendly, and they do a wonderful job on pedicures and manicures.

I used to diamond all the time when venessa and Andrew had it. I switched to Oshkosh nails for a while. They other day I wanted a pedicure and Oshkosh nails was busy so I went to diamond. I was so disappointed. The girl that did my pedicure was really good. Then when I went to the mail side I was so grossed out. It was filthy. The mirriors were dirty the garbage was over flowing there was so much nai dust on the floor it was actually slippery. Vicki is the one who did my manicure. Worst I ever had didn't trim my cuticles no lotion or message. She never changed the towel from the last persons fingernails were laying there. The little black pad that you rest your wrists on were gross so dirty. They didn't ace a nail dryer for your feet or hands. Today my nail chipped already and I had them done yesterday. I will never return. Oh and not to mention they are more expensive than any other salon. I was disgusted . read more

My friend and I had got the same type of pedicure... which was supposed to include a extra massage... the woman I got barely massaged my feet/legs... that was one major reason of why I chose that package. Plus it was supposed to be $60 but when I was handed the ticket it said $93!?! I came in for my birthday.... And to have a couple hours to myself. But instead got ripped off majorly. Happy Birthday to me apparently.. read more

My friend had come here yesterday. She had scheduled an appointment for a set of acrylics the person who did her nails did the dip nails. She said that she didn't want dip she wanted acrylic and he said "it's the same thing." The design she had wanted was also simple and she said if you don't think you can do it we can do a solid color. He said he could do it and then proceeded to mess it up. I came back with her today to get it fixed by the owner. I had scheduled an appointment for myself hoping to have a good experience based on the other reviews. I was sat with the same man who messed my friends nails up yesterday, so I asked for someone else. I was given a different man who was very rough. He cut the nails way shorter than I had asked. They were crooked. I asked him to fix a couple of the tips because they were crooked. When he applied the acrylic powder it was all over my finger tips and the nails were bending backwards. I tried to give him the benefit of the doubt and let him file them to see if that would help. It didn't, it made it worse. So for the first time ever in my life, I asked a nail tech to take them off. He took them off roughly and was filing them down and chunks of the nails were flying at my face and getting in my hair. My nails look far worse than when I came in; I am not impressed. read more

Diamond Nails - Nail Salons Near Me - Oshkosh, Wisconsin

Used to be one of my favorite nail salons, but in recent years the quality, consistency, and cleanliness have significantly decreased. I got a green fungus on my nails the last time I went there. I have since found a new nail salon to go to. read more

Best pedicure I have ever had. I have awful calluses due to steel toed shoes and not only did my pedicurist take care of the calluses she also took care of the two ingrown toenails that I had. She gave me a thorough leg massage which was awesome. My pedicure treatment included the standard items plus hot towel, paraffin treatment, multiple massages, and a glass of wine (normally it includes a margarita but they were willing to change that for me.) My pedicurist was also polite and kind - I have difficulty hearing - she didn't get frustrated with me when I couldn't hear what she was asking me to do, she just waited patiently or asked again if needed. The price was a bit more than I usually pay at a little over $50 but well worth the money. As an aside I was quite appreciative of the fact that no one critiqued my unshaven legs which is something that I run into at a lot of salons. read more

Terrible experience!! My wife just returned home in tears from the way she was treated here. She selected a nail color but when starting to apply it, the color was not the same. She immediately pointed it out and the technician GOT MAD !!?? He grabbed her hand, jerked it around, and was visibly angry! She was so shocked she didn't know what to do! A call to the manager was useless. She won't return. read more

New owner, not the same atmosphere. Raised prices which were posted on line but not in salon. I will not go back .

I don't even want to put one star Rude staff nails chipped after an hour!! They rush you so they can make room for new money not a clean place horrible customer service made an appt and still had to wait for 30 min to be seen will will not be returning do not waste your time read more

I had my nails done a week ago and they now have to be redone because they turned from pink to grey on the tips. It makes them look like my nails are super filthy. And it was 40.00!!!! I will not be going back! read more

Diamond Nails - Gross!!! One week later!! And yes my hand are clean!!! - Nail Salons Near Me - Oshkosh, Wisconsin

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A couple of the nail technicians are very good (Vanessa and Kayla); however, there are a few on the staff who give horrible manis and pedis. I often have rude/unfriendly responses on the phone when making an appointment. The entire staff tends to be condescending and have a "know it all" attitude - it's really not a relaxing, stress-free environment one appreciates when spending money on a mani or pedi. I've used Diamond Nails for a couple of years but as the experiences lately have tended to be more negative than positive, I'll be looking for a new salon. read more

I suggest making an appointment. They are very busy. The staff is very friendly. They are very clean. This is the best place in Oshkosh to get your nails done. read more

Diamond Nails - Shellac Manu - Nail Salons Near Me - Oshkosh, Wisconsin

Every 9 to 12 months I come back to Diamond Nails, and I am immediately reminded why I don't go here. Two stars because the staff is actually very nice however I should've just gone and have them remove my dip manicure (which was poorly done at a different salon) and left. But now I will go home and take off $23 worth of nail polish immediately after getting it done. read more

Second time I've been here and it wasn't all that bad, until I got home and realized that the guy had filed my nail down to the point where my nail had split from my skin and now my thumb nail is falling off. read more

Many staff were not wearing masks and working areas and the manicure tools used were visibly dirty. I booked online and was then charged $30 more than the price at booking- I didn't change services, so I'm unsure why this happened? After reiterating the services I requested, I was told $15 would be on the house?! My polish lasted one day without starting to come off. It used to be somewhere I enjoyed going, but I would no longer recommend them. read more

I have seen a steady, steady decline in the employees of this "salon", I have watched pedi tubs simply get sprayed out (NOT sanitized) and illegal tools be used. Further, the workers are RUDE RUDE RUDE. Pointing and giggling whole talking in Chinese. I have been going here for over a year and literally just had my last visit EVER. A gal pal and I watched the smirks and eye rolls as they did our nails. Shameful. Going to a REAL salon henceforth. You do good work, Diamond Nails, but the rudeness of your older employees is horrible. read more

I was a walk in and wanted a mani & pedi. They do advertise that they take walk ins. The woman at the counter asked me to come back in one hour which I did even early , SO I DID HAVE AN APPOINTMENT! After my pedi was completed the girl told me that they did not have time to do my mani! I told her there must be a mistake, as I had told the woman when I made my appointment that I wanted a mani & pedi. I also told her I was leaving for a wedding the next day in another state. She told me wait and someone would do my mani , Ok I could wait. Then 30 minutes later the woman who checked me in said NO they were too busy and could not do my mani. I told her I just wanted a simple mani, no color even, She still told me NO !!! The owners of this business were on vacation. What was I to do !!!! II was embarrassed and upset because this was done in front of other patrons.Another customer in the shop did tell me of another nail business near by. I went there and I was out in less than 30 minutes. NEVER AGAIN WILL I PATRONIZE THIS NAIL BUSINESS. THEY DID NOT CARE AND WERE RUDE TO ME. IT THIS CAN HAPPEN TO ME IT CAN HAPPEN TO YOU. I have been going to this business for years. read more

Today was my first visit at diamond nails. I called, they were able to get me in that day. The woman who answered was very pleasant on the phone and very easy to understand. I as well as every customer was greeted upon entering the door. The nail tech never introduced herself by name, however I'm pretty confident that it was the same girl that took my phone call. My nails look good, but she seemed distracted by her husband and baby and the TV. She didn't ask me anything about myself. I left feeling good about my nails but not WOWED by customer service read more

I've given this salon a fair shake by trying it about 5 or 6 times. I have always had good success with the pedi's, but not my acrylic fills. Brenda is the tech who did my fill most often and I have honestly never been treated more rudely at a salon. She uses her cell whenever she feels like it, keeps you waiting if she has somebody to text etc. She is rough while handling my nails and yawns excessively, as if she's bored that I am there. The last time I was there, I had a tech I've never had before. He informed me that in no way should I be using hand lotion prior to a fill as it'll cause lifting to my nails. I am 52 years old and my hands look as if I'm 80 already. There is no way I could not have lotion on my hands and I lotion my entire body after showering daily. It would have been better if he'd simply asked me to wash my hands before my fill. Previously I was a long-time customer at a great salon prior to my move to the Oshkosh area, but I will have to continue to try to find my permanent salon as this most definitely isn't it. read more

Unpleasant experience unfriendly unhappy people. Hope I don't get infection didn't see tools sanitized Definitely over priced for pedi & mani read more

I visited the salon without an appointment. Was rudely greeted hardly acknowleged. And the male that did my nails was, rough, rude, and constantly talking to other staff members The whole time. Never said one word to me. I have never been in a salon like this. The lack of customer service is unbelievable. The place is beautiful and very pleasant inside. Maybe some of the technicians are better, but the owner and one other male are so rude. Wont go back. So sad. read more

If I could give zero stars, I would. Terrible place. Very, very, very rude! The lady who did my pedicure was very nice. Sat down to get dips and had to tell guy to take his attitude down a few pegs. He got hostile and said he wouldn't do my nails. Oh darn! He went to some woman who also started to berate me on his behalf. It must have been his Mom. Owner said I needed to respect this guy. I guess he doesn't know adage that respect is earned not demanded. He said he didn't need my money, good, there are other places to get nails done in the area and you would wise to choose one. read more

I went here with some of my girlfriends for mani and pedi they did great on my feet it was amazing but when it came to my finger nails it was horrible! I showed them what designs i wanted and it was nothing like that at all! I told the owner this is not what i had wanted and he sent me back and all she did was add purple and it looked like my 2 yr old did it! Never going here ever again! Dont recommend it for anyone else either. read more