I was at Diamond Nails & Spa yesterday to have my nails done. I was switching salons because my acrylic nails kept coming off. Ivy, the tech at Diamond nails who was doing my nails, started talking about the condition of my nails saying awful things & asking who had been doing my nails. I hesitated telling her but I finally did. I ask her what could be done about my nails & she finally, after I repeatedly ask her, said they will grow out She started saying awful things about that salon & I finally said you have made your point so let it go. When she started doing my nails she said stop looking, stop looking at your nails over & over again in a hateful tone. I told her she was being very mean to me & I didn't know why. She said she was not & that I could go back to my original salon right in the middle of doing my nails. I finally told her it was not up to her to tell me where to go & I was not leaving with my nails half finished. After quite a few nasty words from her I told her I was looking for a new salon when I came there but I could not tolerate being treated like that every couple of weeks. When I went back to wash my hands one of the other customers told me that she had gone to Ivy before & was treated the same way. She had gone to one of the other technicians that day. One of the other customers who was sitting beside me just repeated it's so hard, it's so hard.. I was not rude to Ivy in any way to cause her to treat me the way she did. I won't go back & I intend to tell my story to all who listen. I have never been treated so disrespectfully in my life. I've had my nails done for 21 yrs. & have had only 4 techs in all that time. Ivy has a terrible problem that's making her treat customers the way she does.The sad part is she did a wonderful job on my nails but there's nothing that will make me go back again. There are nail technicians who know how to be respectful to their customers & also do a good job. Unfortunately, Ivy is not one of them. Not even close. I would not recommend this salon to anyone. Especially the technician I had. read more
