Awesome place! My nails were done exactly as I asked and are gorgeous! The nail techs and staff are…read morevery friendly and professional, the salon is very clean. They have over the top service and are very attentive to details. ​

Went here last week 2015. Older man doing pedicure. While my firs cote of polish was drying he fell…read moreasleep and never woke back up. No one working there even tried to wake him. They were all laughing. I put my shoes on and left after about 15 minutes. Someone came to check me out and took my money. Unbelievable. Never again.

Did a great job trimming my long hair! Also had a great pedicure! Highly recommended this…read moreestablishment

Love this place. Everyone here is so sweet and nice. I recommend Sarah. Doesn't take long to get…read morefinished. Small place but the location is a little tricky because you can easily miss it if you're not looking.

Emily is the best nail technician hands down in the area. I've been recommending her to friends for…read moreover 3 years. She is prompt, attentive, creative, and professional. Love her!!

I've had my haircut there twice. I also had a permanent put in my hair. The first time I had my…read morehaircut. I really liked it. I can't remember the ladies name, but she really did a fantastic job.

I am extremely disappointed with my experience at this salon and feel like people should know what…read morehappened before trusting them with their hair. I went to the salon expecting professional service and left with my hair completely fried and severely damaged. I reached out to the salon because I expected them to take responsibility and actually help resolve the situation, but instead of offering a real solution, they gave me a $20 leave-in conditioner and essentially left me to deal with the damage myself. A $20 product is not an acceptable resolution when the service I paid for resulted in my hair being damaged to this extent. What makes the situation even more frustrating is that I later found out the stylist who did my hair had been fired over the same type of issue, but the salon never told me that when I was there or when I was trusting them with my hair. I feel like that information should have been disclosed, especially if there were already concerns about the stylist's work. I am not looking for special treatment or anything unreasonable--I simply want the salon to take responsibility for what happened and refund me for the service. Instead, I have been left with damaged hair and a product that does not come close to making up for the damage caused. I am extremely unhappy with how the salon handled the situation afterward and feel that the customer service has been just as disappointing as the original experience. I would strongly encourage anyone considering going here to do their research and ask questions about how situations like this are handled when something goes wrong. I trusted this salon with my hair, paid for a service, and expected to leave happy with the results. Instead, I am now dealing with the consequences of significant damage and feel like my concerns have not been taken seriously. I hope the salon will reconsider how they handle situations like this in the future and understand that customers deserve accountability, honesty, and a proper resolution when a service goes wrong.

To say that I love this place is an understatement. The staff is amazingly friendly and…read moreprofessional, but the atmosphere is definitely relaxed. It was great to be able to work on my tan and then come back a few hours later and get my nails, facial, AND hair done for homecoming! My sister got everything done there for her SAHS Prom last year and was totally in love too. Now we go back all the time. They have tons of parking and the owner is the sweetest lady. The receptionist is really nice too. I definitely recommend this place to anyone wanting to work on their tan, get their nails done, and hair, all in one place by a friendly staff for an affordable price. It's nice to know that you can still afford to be pampered and beautiful, even during a recession!

Great atmosphere and respectful staff. Shane took care of me and suggested how to fade my hair…read more(used to be longer) and ended up looking very nice. You can schedule appointments over the phone, if you're looking for someone new please check them out!!

BEST SALON IN TOWN, i love my hair and the service. the vibe is amazing and so fun. the hairstylers…read moreand barbers are awesome and funny.

Anthony Dye was refereed to me from a friend on Facebook. The dude gave me one of the Best cuts and…read moreStraight Blade I've had in a minute. I didn't have to wait which is huge because you can schedule a time with him through a application called "TheCut". I found my new Barber and I would suggest him to anybody I know! It may not be a flashy building, but it's nice and clean inside with a couple of TVs to watch while waiting. Don't think about it! Head there and do t pick anywhere else!

Great guys that take a personal approach with every customer. Been getting mine cut there for yearsread more

This is my new salon and Jenna is our new stylist (mine and my daughter)! We are new to Charleston,…read moreand after asking for suggestions on the Nextdoor app I decides to go with Jenna and Craft Salon since she had the best reviews. I am so happy with my decision and our results! I started by taking my daughter first as she needed a new color/style for school. I was so very impressed before even meeting her because she reached out to me before the appointment to ask a few questions so that she could try to make sure she had a good idea of the color and cut that my daughter was interested in. She does a great consultation in the beginning to better understand what you are looking for before she starts. She is very welcoming and makes you feel comfortable as soon as you sit down. Jenna thoroughly explained everything that she would be doing before she did it and also offered some great tips on haircare and styling tips in general. She truly listened to every detail and I couldn't be more pleased with the results (as well as my daughter with her results). I truly can't thank Jenna enough for giving me such a beautiful look and highly recommend her! The Craft Salon is a clean and beautiful salon with a nice waiting area for customers, a very courteous staff and it was an overall pleasant experience for us both times. I highly recommend this salon as well!

I waited 5 weeks for an appointment only to wait another 45 minutes for the owner to finish her…read more"double booking." I left. Completely rude. Kind of surprised a new client means so little.