So happy that this place is local and close to home, this was the perfect place to stop and shop…read moreright before a much-needed surgery! The employees were friendly and full of knowledge, and even if they don't have a specific item in the store, they were more than happy to help you find it online, and even have the option of them ordering it for you, and shipping it to their store at no cost to you. I was able to find almost everything I needed for an upcoming procedure, and this place put my mind at ease as they had plenty of choices and options to choose from. This place is a must for folks looking for items to aid them at home for faster recoveries post surgeries and procedures. They also take flex spending account/cards here so that's a big plus!

Used one of their electric knee flex units following knee replacement surgery. We found the unit to…read moredeliver what feels like a small electric shock when using it. When notified of this the response was keep using it at our risk or bring it to them for exchange. Their equipment, our issue. In my world, I would have immediately delivered a replacement the unit, with an apology. Holy Crap. I do not recommend this Orem office. Good Heavens, what ever happened to good customer service.

After 2 weeks of frustrating phone calls trying to get a different CPAP mask my doctor wanted to…read moretry - I see looking at other yelp reviews my frustration is a common occurrence. If not so irritating the responses I havd received are almost comical. Maybe they should listen to their customers feedback and not try so hard to defend themselves. Maybe try admitting they have untrained people telling customers "off the wall" reasons they can't process their medical provider's updated prescription. Just a thought...

A few simple phone calls would have prevented multiple, take time off work to do it, unnecessary…read morevisits to the store. Not impressed with the communication - or lack of communication actually. The equipment has been fine.

Fantastic service! Needed supplies when visiting from california, couldnt wait til return home…read more. got vip treatment from owner Tom., learned more about whats and hows about gear and masks than I knew in wearing CPAP for 12 years, trying a new mask F20..thx for friendly service and expert advice!

I am in town dropping my daughters off at college and realized that I didn't have all the necessary…read moreparts for my cpap machine and I gave Medical Equipment Outlet a call and they had what I needed by pulling the piece off of a display model and gave it to me!! Thanks Ben, you're a real lifesaver!!!

Great customer service and support. Outstanding field technicians. Receptive to needs.read more

Med One is an excellent provider of mme medical equipment. Their ability to provide additional…read moreoptions for hospitals to get the equipment they need means that hospitals don't feel boxes into one method. They are still a family company with strong values and professionalism from top to bottom.

I needed a specific item that was on their website, but said out of stock Sonny not only tracked it…read moredown. He had it delivered to my home and in a very timely manner their professionalism kindness and low prices will keep me going back. Thank you Sonny.

We had great help from Mike with our folding mobility chair. They have a great stock of equipment…read morefor all mobility needs! We are very happy with this business!

I've received healthcare products & services from the Criddles for almost 40 years. They are…read moretrustworthy, ethical, smart, kind, responsible, and innovative. Bravo on carrying on your family name so well, Ben!

From the owner: Sports Medicine and Orthopedic Supplies. Scooters, knee braces, back braces, ankle braces, wrist…read morebraces, and more.

Needed a wrist brace. Not open but the location comes up open in maps. Total waste of time driving…read morethere.

This is a rip off company, the sales lady told me I have a30 day return police, I returned some…read moreknee braces that didn't fit. They charged me a 15% return fee. I was not aware of this charge at the time of my purchased. They are not very precessional! I would give them A 0 star of I could,! I returned the knee braces before the 30 days was up. I will not go there again cuz of there dishonesty

Needed compression socks. They were very helpful in showing me how to get Corte t size and out the…read moresocks on.

They care nothing about people. If I could give them zero stars I would. They delayed my…read moreprescription because they needed notes. They then sent me an insufficient prescription and said it was because I needed new notes. So what did you spend the 2 weeks doing while I continued to re-use supplies. This is not a pill. If you are on an insulin pump, most likely your literal life depends on the supplies...they still don't care. Chose another company if you can.

Alpine Home Medical has several locations in Utah and this location on State Street is very…read moreconvenient. However, some of the people who work here are completely incompetent. I came in with my mother to rent a wheelchair that we made arrangements for several weeks prior. I had spoken with one of the managers on the phone, and also through email and sent her my doctor's prescription and my insurance information. She was very helpful and even contacted me on the day of pick up to be sure I was still coming. When we arrived, my mother went to the counter and gave my information to one of the men behind the counter. Instead of helping us, he decided to help the man behind us, and then two other customers arrived, who he and his colleague proceeded to help. One of the customers who arrived after us was picking up two wheelchairs, and some other items. After waiting for awhile, I crutched up to the counter and asked when we were going to be helped. I explained that we had been waiting, and they helped several other people, while we were still waiting. Luckily, the manager I had spoken with finally showed up and was able to assist us, She apologized and was surprised that no one had brought the equipment out for us. She took her time to show us how to attach the extension legs for the wheelchair we had asked for, and also provided some other alternatives to try if we were interested. (an iwalk and a knee scooter) Their knee scooters were very loose where you place your arms and just did not feel very stable for using around town or at work. So far, I have been very happy with the equipment we rented and really appreciated the woman who helped us with our order. However, the customer service by the men at the counter left me wishing we had visited another medical supply company.

I had ordered my supplies on April 3rd on April 9th I called to find out what was going on was told…read morethere was a problem with my order that a manager would contact me back never received a call back from the manager called again on April 20th was told that the order just went out was charged for the order on April 24th call the company to find out why I was charged as I have reached my out-of-pocket Max they told me the insurance company when the order was placed said that that was still owed but now it shows that my out-of-pocket Max has been reached and I would be credited back the amount on my card by the following Tuesday to which I still have not received my money back they did the same thing in April of 2018 where they charged me twice for a CPAP machine to which I never got my money back I have notified my insurance company about these fraudulent charges wouldn't recommend this company to anyone and stay away:::::: Update May 8 both me and my insurance company have reached out to alpine again on and was told the same thing again now here it is 4 days later when they said I would get refunded still no refund

The employees here were personable and so kind. They also filled my prescriptions very quickly.read more

love it:) staff are friendly and easy to work with. i also love the home-y feel of the building…read more it's a pharmacy with a unique store front.