So happy that this place is local and close to home, this was the perfect place to stop and shop…read moreright before a much-needed surgery! The employees were friendly and full of knowledge, and even if they don't have a specific item in the store, they were more than happy to help you find it online, and even have the option of them ordering it for you, and shipping it to their store at no cost to you. I was able to find almost everything I needed for an upcoming procedure, and this place put my mind at ease as they had plenty of choices and options to choose from. This place is a must for folks looking for items to aid them at home for faster recoveries post surgeries and procedures. They also take flex spending account/cards here so that's a big plus!

Used one of their electric knee flex units following knee replacement surgery. We found the unit to…read moredeliver what feels like a small electric shock when using it. When notified of this the response was keep using it at our risk or bring it to them for exchange. Their equipment, our issue. In my world, I would have immediately delivered a replacement the unit, with an apology. Holy Crap. I do not recommend this Orem office. Good Heavens, what ever happened to good customer service.

The employees here were personable and so kind. They also filled my prescriptions very quickly.read more

love it:) staff are friendly and easy to work with. i also love the home-y feel of the building…read more it's a pharmacy with a unique store front.

I've received healthcare products & services from the Criddles for almost 40 years. They are…read moretrustworthy, ethical, smart, kind, responsible, and innovative. Bravo on carrying on your family name so well, Ben!

From the owner: Sports Medicine and Orthopedic Supplies. Scooters, knee braces, back braces, ankle braces, wrist…read morebraces, and more.

Needed a wrist brace. Not open but the location comes up open in maps. Total waste of time driving…read morethere.

This is a rip off company, the sales lady told me I have a30 day return police, I returned some…read moreknee braces that didn't fit. They charged me a 15% return fee. I was not aware of this charge at the time of my purchased. They are not very precessional! I would give them A 0 star of I could,! I returned the knee braces before the 30 days was up. I will not go there again cuz of there dishonesty

After 2 weeks of frustrating phone calls trying to get a different CPAP mask my doctor wanted to…read moretry - I see looking at other yelp reviews my frustration is a common occurrence. If not so irritating the responses I havd received are almost comical. Maybe they should listen to their customers feedback and not try so hard to defend themselves. Maybe try admitting they have untrained people telling customers "off the wall" reasons they can't process their medical provider's updated prescription. Just a thought...

A few simple phone calls would have prevented multiple, take time off work to do it, unnecessary…read morevisits to the store. Not impressed with the communication - or lack of communication actually. The equipment has been fine.

I ordered an item to be shipped to Canada. I later received an email about a disclaimer that they…read morewould not be responsible for brokerage and import duties. Fair enough. But the disclaimer also went on to say that if the item were to get turned back to them they would charge a 33% restocking fee. That is just insane. I said I would cancel the order; their response is that they want to charge a 3% cancellation fee. I said I do not agree. I have not heard back yet. Can you even charge fees if you did not disclose them at the beginning of a transaction, I have my doubts.

Update: I got a message from the company which indicated, "Leslie, The items were incorrectly…read moreentered. The weights and prices were completely off. Frame has to ship by truck. We apologize for the inconvenience. Regards..." I'm still not too happy with the fact that my order was cancelled. I understand mistakes happen, but this may be a lesson for this company to really check carefully on the pricing of their items, especially ones that are on the pricier side, as I was ready to make a big purchase with them. Since my last review, I was able to order the items from another company which sold them at a cheaper price.