Poor workmanship, low accountability, bad communication, and does not stand by their work…read more My wife and I bought a brand-new townhome about two years ago. Our AC struggled from the first summer, but this year it became much worse. Our home was regularly 78-82 degrees, even with the AC running constantly, and we eventually had to move our mattress downstairs in the living room just to try and sleep. Method installed the HVAC system. After being told the warranty had expired, I had another HVAC company take a look. Their technician identified what was an obvious installation/workmanship issue and evidence that the refrigerant had leaked out. He recommended I contact the original installer before paying for an expensive repair because the issue was so clearly a mistake on their end. He mentioned that his company always honors that kind of work even outside of warranty. I contacted Method, explained the situation, and was told management (Cody) would call me back. After multiple service request follow ups, and more than two weeks, that call never happened. I eventually received another call from the front desk reiterating that the warranty had expired. Never the communication from Cody I was told to expect. I understand warranties have limits, but I expected a company to at least investigate a potential workmanship issue and follow through on a promised callback. If this was my business, I would feel importance in at least investigating an issue if it may have been our poor skills causing the issue. Method may be great in other areas, but that is not the experience we had. We are now facing a significant repair bill on a two year old home, as a result of their poor workmanship and lack of accountability. If accountability, communication, and standing behind your work matter to you, I would encourage you to ask some questions before choosing them.

Contacted them from a referral and couldn't be happier. Carter was knowledgeable, personable,…read moreprofressionable and friendly. He explained everything as he was doing it and determined the root of the problem was the capacitor running the blower. He ran out and got a new one and was back in minutes. The final bill was less than we anticipated. Could not be happier or more impressed with a company that doesn't try to scam seniors and is both reasonable and professional.

The guys came did a good job took their time and we couldn't be happier with the results. I hired…read morethese guys due to the fact they had the most positive reviews out of anybody. And it's a good thing. I followed my gut instinct on this. They were also easy to speak to and made good recommendations. Both were extremely nice. I'd highly recommend these guys to anybody.

Pleasant workers, very clean carpet. Fast. They came on time. We plan to use them again.read more

Got our sectional cleaned. Our black Labrador puppy loves to get his muddy paws all over it. Steve…read morearrived right on time and was very efficient and thorough. Sectional looks brand new again. Will definitely use their services again.

I've had A Spotless Carpet Cleaner out to clean our carpets a couple of times... And the interior…read moreof our vehicle one of those times. Their work is top-notch! We had some carpeted stairs that were really overdue for a cleaning and they were great to give them time and detailed attention. I love that they're a local, family-owned business. That really shows with their positive attitude and excellent customer service. I see a few negative reviews here and that's just puzzling. These guys take care of you and they have over 100 five-star reviews on both Google and KSL. That's the experience you get. Definitely recommended!

I sold a property to some out of state buyers. Once the property closed the Buyers called BOSS to…read moreclean all of the carpets as well as stretch any areas that needed stretching. The new Buyers asked me to meet BOSS at the residence to let them in and show them what needed to be done. Boss called the night before to confirm the time. Sure enough they were right on time. The two gentlemen were professional and polite. They did an amazing job. I would recommend this company to all my buyers and sellers (and other Realtors). Carol Eaquinto, Realtypath

They came to clean up a mess, but left the carpet with a lot of residue the first time they came…read more When they came a second time they left a lot of water in the carpet, which could have damaged the adhesive holding the carpet. Someone else went over the carpet to pull the water out.

We use B & R Chemdry at our medical practice and they always do a fantastic job and they recently…read morethey above and beyond to help us! We had a patient vomit in one of our carpeted exam rooms and I called to see if B & R could possibly clean the room for us. They were so kind and sent someone to clean the room within a couple of hours. What a lifesaver that was! Thank you B & R for your excellent service! Thanks to you we weren't short an exam room for more than a few hours. 5 Stars for sure!

Removed a coffee stain that another Chem Dry cleaner couldn't. Technician showed up early! The…read moreReceipt had helpful coupons.

Guys were on time and professional. Did a great job stretching and cleaning carpet as requested.read more

I can't say enough good things about the service we received. Past companies never completed…read morecleaned our "dog's" couch. Caleb worked it over and it looked like new. Carpet was also cleaner than other servicing in the past. We've found a favorite company!

5 stars all around - first time customer, the fridge went out while I was on vacation. Scheduled…read moreonline and was surprised they had next day availability Austin arrived on time, quickly diagnosed the issue, what was covered under warranty and presented me with options. He was friendly and professional, didn't try to upsell anything. I opted to fix, but Austin didn't have the correct size of compressor. He made a call to a co- worker, Isaac, who had the correct and offered to drop it off. Thank you Isaac! Once we had the part, Austin installed and patiently waited sitting on the kitchen floor for it to be filled with coolant (I think that's what it was). Anyhoo, great experience and would not hesitate to use them again.

Thank you Troy! Awesome service and communication. I've had a great experience with this company.read more

I went with Mr. Hart because of the reviews...best on Yelp and in the valley…read more Our freezer slowly stopped freezing on our 3 year old side by side. He looked at it. Tested it. He was thorough in explaining the problem. He was fully booked but made time to examine and then squeezed me in to fix it two days later instead of waiting over the weekend. Whew! He arrived, took it apart, then left saying he had an idea that he thought he could try that he'd been having great success with. He went to get what he needed, came back and got to work again. The idea paid off....making the repair bill go from $350 down to $218. We will definitely call him again if needed! Honest and diligent. I see why the good reviews and how he's been in business for so long.

We had a refrigerator go out that was right on the edge of when experts (according to the internet)…read morerecommended to repair vs. replace it. I gave them (and some others) a call to see what repair shops would recommend. Everyone else just said they could come out and check it out. But Neil called me back and took the time to listen to all the problems (don't buy Maytag) and give some ideas of things to try even before he came out. We decided it was worth having an expert come out to diagnose. Neil gave us a thorough and unbiased assessment and his recommendation. I couldn't have asked for more. PLUS, he was very affordable. We ended up replacing, but I was glad we had Hart's come out.