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    Diamond Direct

    4.6 (156 reviews)
    Open 11:00 am - 7:00 pm

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    Response time

    50 minutes

    Response rate

    100%

    Services - Diamond Direct

    Jewelry cleaning

    Jewelry redesign

    Jewelry repair

    8 More Services

    Jewelry reshaping or resizing

    Jewelry restoration

    Jewelry stone setting

    Watch cleaning

    Watch overhaul

    Watch part repair

    Watch part replacement

    Watch seal testing

    Diamond Direct Photos

    Recommended Reviews - Diamond Direct

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    My beautiful new four carrot engagement ring. I have bought me. I have to remarry for three years and I am getting a wedding band

    This place is the best jewelry store I have ever been to in my entire life and I'm 61 they all and I'm talking every single person in their eyes is the nicest kindest sweetest person you will ever meet they make you feel like you are family I picked up my ring that my husband purchased yesterday. Got me a new engagement ring. The band will come in December and it, but I can't say anything, but it made me cry. that's how beautiful it is if you go there, you'll never go anywhere else.

    White Gold Ring

    I came in to get my ring fixed and they did a wonderful job. The pricing was fair( I had all the white gold parts for repair). Customer service was great, very attentive and respectful. Overall, would come here again for any other jewelry repair or to find a jewelry piece!

    Amazing service and assistance picking out beautiful earrings for my wife. I recommend this place very highly.
    Matt Lent ..

    The selection is phenomenal. Service and attention to personal needs. Highly recommend if you're looking to be treated well and get great pricing.

    Something very experience is in this bag
    Ashley V.

    I love my engagement ring! It looks classy and elegant! And it is extremely shiny and beautiful! Thank you very much!

    Ash G.

    Not only are the prices here beyond reasonable, but the staff is AMAZING! Joe, Ramez, Ms. Garcia (sorry can't remember your first name, but at least we share the same last name) thank you for making our visions a reality. I admire your people skills & am grateful for the help my fiancé and I were provided. 5 out of 5 indeed

    The ring on the right was custom. I was actually able to draw how I envisioned it (as you can see, to match the old one), and it is PERFECT.

    See all

    4 years ago

    Employees are super friendly and helpful! They are not pushy and have a good price range. Will come back for our future purchases.

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    10 years ago

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    15 years ago

    Business owner information

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    Diamond D.

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    5 years ago

    I had such great service here! I paid for expedited services to have my ring sized. It was so fast I was shocked. Thank you so much

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    13 years ago

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    Joe Y.

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    4 years ago

    I purchased one of my bracelets here. They keep it clean for me and inspect it when I come in. Always friendly service.

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    5 years ago

    Rare to find a jeweler that not only sells amazing pieces but repairs, cleans & designs!

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    16 years ago

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    9 years ago

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    7 years ago

    Rameez is the best! I went in and he was very helpful with helping me find the perfect sizer to keep my ring tight until it gets sized.

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    15 years ago

    I have a Polanti watch and 2 diamond neceklaces from Diamond Direct! LoVe love love my jewelry! Thanks for everything Joe!

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    Page 3 of 4

    Ask the Community - Diamond Direct

    Are you able to change a stud earring butterfly back post to a flat back or screw ball style?

    Yes, we ban assist with a back conversion

    Don’t See Your Question? Ask Away!

    Review Highlights - Diamond Direct

    Jackie and Rameez did an excellent job with helping us understand the basics of engagement and wedding rings.

    Mentioned in 33 reviews

    Read more highlights

    Jeweler's Touch - Our store is now in Brea!

    Jeweler's Touch

    (443 reviews)

    $$

    I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

    I brought my engagement ring in to get fixed and they were great! Monique was so helpful and the…read moreturn around time was so fast! I picked up my ring and it was perfect and SO SHINY!!!! thank you guys!

    Happy Jewelers

    Happy Jewelers

    (2k reviews)

    $$$

    I recently purchased a tennis bracelet and a rope chain at happy jewelers and I had one of the best…read morecustomer service experiences I've had. From the moment I walked in I was assigned to Miguel. He is extremely knowledgeable patient and friendly. He showed me multiple examples and ultimately we narrowed it down to the perfect bracelet for my wife and rope chain for myself. I have been a big fan of Gabe and Danny for some time I've watched their videos on YouTube and I would highly recommend them! They treat you like family and are very kind. Whenever you go to happy jewelers definitely ask for Miguel he'll make sure you get the best customer service experience. I will continue to go back. Thank you Miguel.

    My boyfriend had been wanting to come here for quite a while, and I never really took the time away…read morefrom my own shop to make it happen, he finally got me in the car reluctantly lol. After driving over an hour in traffic and walking in just 15 minutes before closing, we fully expected to feel rushed, but Gabe and his team did the exact opposite. From the moment we walked in, they treated us with incredible care, patience, and genuine hospitality. I was simply shopping for a pair of everyday diamond studs, yet they made us feel like lifelong clients from the start. As a small business owner myself, I know how rare it is to walk into another company and feel truly taken care of the way they took care of us. That type of feeling and service sadly doesn't exist much anymore. I loved the experience and service so much that I already plan on visiting again tomorrow to look for a few additional pieces. Seeing the owner actively working, shaking hands, welcoming everyone, and creating such a warm and personable atmosphere made all the difference. You can genuinely feel how much they value their customers. Beautiful jewelry is one thing, but amazing service and genuine hospitality are what create loyal customers, and they absolutely have both. Amazing experience, and a business I'll absolutely continue supporting for years to come

    Nick's Jewelry & Watch Craft

    Nick's Jewelry & Watch Craft

    (33 reviews)

    $

    We needed to get a nice looking medical bracelet for my girlfriend. She found one she liked online,…read moreand I suggested we go to a local jeweler to get her wrist properly measured. I knew of Nick's since I am in this shopping center frequently, so we stopped by. The front door is always locked, and you press the doorbell to be buzzed in. Nick was very friendly, and was more than happy to measure her wrist. When we told him what it was for, he gave us quite the education about purchasing online medical bracelets, and that many of them use hollow gold. When we showed him the one we were looking at, he said there's no way its solid gold at that price. Hollow bracelets scratch and dent more easily, and once dented can break. You don't want to skimp on something that might save your life someday. Nick showed us a big catalog of medical bracelets with various metals and styles. She found a solid gold one that one she really liked, so I put down a deposit and had it ordered. A little over a week later, it came in and we went to pick it up. He included the engraving for free and gave me about a 15% discount off the retail price. I'm assuming I probably could have gotten a bigger discount if I negotiated, but I felt he earned it given how he saved us from originally making a poor decision. If she decides it is a little too loose on her wrist, he said to just come back and he will remove as many links as needed for free. It looks and feels like high quality piece of jewelry, and it was only a few hundred dollars more than the one we were going to originally purchase online. It is always nice to make a purchase in person were you can ask questions and get a feel for the business. Nick's gets flying colors.

    I picked up my wedding band today from Nick and just look at it! It is stunning! I am beyond…read moreobsessed! Nick will be my forever jeweler! Thanks again Nick!

    Diamond Direct - jewelry - Updated May 2026

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