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    Sam Jewelry

    4.9 (262 reviews)
    ModerateJewelry
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    Garrett O.

    This review is long overdue. I thought I had wrote a review after picking up my fiancé's ring. Let me save you the trouble of searching for the right place to buy a ring and just go to Sams Jewelry. People talk about LA this or LA that regarding great prices but I feel like you get what you pay for in terms of quality and I mean quality at Sams in terms of customer service all the way down to quality display boxes for when you ask that special someone to marry you. Sams Jewelry is a family owned business and Sam is the actual owner of the shop. There's no pressure to buy only excellent customer service and guidance on purchasing the perfect ring. I only recommend Sams shop to all my friends and family for engagement/wedding rings. I suggest at least going here first before going to any other jewelry store.

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    15 hours ago

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    11 months ago

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    3 months ago

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    1 year ago

    Needed to have a new watch sized and an old watch size adjustment - fast, reasonable, and friendly!

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    1 year ago

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    2 years ago

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    2 years ago

    They were patient and warm while helping me create my dream ring! A beautiful selection and fair pricing,

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    6 years ago

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    5 years ago

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    2 years ago

    Excellent service. I had an old gold band resized and it was done beautifully at a fair price in just a couple of days.

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    8 years ago

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    Page 1 of 7

    Ask the Community - Sam Jewelry

    Do you have lab grown diamonds?

    We carry both natural and lab grown diamond.

    Do you do appraisals?

    Hello Gary, We can provide appraisals on our own pieces but we do not do appraisals for external pieces.

    Hi, can you guys resize a simple 14k gold ring?

    Hello Malissa. We would be delighted to size your ring for you! Would you happen to have a picture of the ring in question?

    Do you fix jewelry like bracelets?

    Yes

    How much do you charge for watch battery replacement?

    Sorry. We do not replace batteries. Thank

    I need an engraving done to a belt buckle?

    Sorry we did not do engravings on belt Buckle. Thank… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Sam Jewelry

    Both Sam and Lynn knew we were only looking at that time, but they spent nearly two hours with us personally.

    Mentioned in 21 reviews

    Read more highlights

    Tustin Jewelry Exchange - Direct Diamond Importer - Jewelry Exchange Tustin Storefront

    Tustin Jewelry Exchange - Direct Diamond Importer

    4.4(1.7k reviews)
    2.6 mi
    $$
    Certified professionals
    Luxury

    This review truly makes me happy. I was initially nervous about how the process would unfold,…read morenaturally worried that my rings might get lost or damaged. However, reaching out to Manny eased all those nerves. He explained the process patiently and reassured me that everything would be fine. He was incredibly understanding and took the time to work with me gently. I was unsure about which type of diamond to upgrade to, but Manny showed me multiple options. Since I couldn't see them in person, I had to trust his judgment, and he truly understood what I was looking for. I just received the rings today, and they are absolutely stunning--much better than I had hoped. If you're considering making a change, I highly recommend reaching out to Manny. He was absolutely wonderful and made the experience so much easier. I have no regrets about my decision and will definitely choose him and the company again. Jackie Upper Marlboro, Md

    When someone walks in to buy an engagement ring, they are trusting you with an important moment in…read moretheir life, and that trust was completely mishandled here. I came in just before Christmas because I planned to propose to my girlfriend on an upcoming vacation. When I first walked in, I told the sales associate that I was looking for a quality engagement ring and wanted to see their better options, since this was an important purchase for me. I also made it very clear that this was my first time buying jewelry, that I had a firm $10,000 budget for the entire ring, and that I only wanted a natural diamond, not lab grown. During our discussion comparing natural versus lab grown, she mentioned that natural diamonds are generally viewed more favorably, which reinforced my decision to stick with a natural stone. There was absolutely no confusion about my budget or what I was looking for. We went over it several times, a $10,000 budget for the complete ring and natural diamonds only. Despite that, I was sold a band for about $7,000 that did not include the center diamond, with very clear guidance that a natural two carat diamond would fit this exact setting and could be added as soon as I returned from my vacation, all within the remainder of my budget. I was told this would be no problem at all and that this was a normal process. I trusted that advice and planned accordingly. I also explained that proposing on my trip was the priority, and I was comfortable upgrading the center diamond immediately afterward, as I was advised. The ring itself was beautiful and the temporary stone looked great in the setting, so I felt confident proposing with it and completing the ring upon my return. I was genuinely excited to propose with this ring. My girlfriend loved it immediately, and it already carries emotional and sentimental value for both of us. That is what makes this situation so upsetting. I came back to the store expecting to complete the ring exactly as promised, only to find out that what I had been assured was possible simply was not. Now I am faced with the possibility of having to start over entirely with a different band, despite the fact that this ring is already tied to our engagement and the memory of that moment. What made this even more frustrating is what I learned afterward. Multiple other jewelers explained to me that in an engagement ring, the majority of the budget should go toward the center diamond, not the band. I was essentially guided to spend roughly 70 percent of my total budget on the setting alone, which left me in an impossible position from the start. While the band itself is truly beautiful, with very high quality and bright diamonds, I later learned that pairing it with a natural two carat diamond anywhere near my remaining budget was never realistic. When I returned to the store, and saw the same sales lady's buy the entire story changed. I was immediately shown a $15,000 center diamond on top of the $7,000 ring. When I reminded her of my budget, the sales associate became irritated and dismissive. Only after pushing back did she return with a noticeably yellow, low quality diamond and tried to sell it to me for $8,000, which made no sense given the quality of the ring I had already purchased. It felt like I was being pushed to accept whatever they could sell me instead of what had been promised. After that, I was told she would search and contact me within a week. It has now been over two weeks with no call, no email, and no follow up of any kind. Once they had my money, communication stopped completely. Since then, I have visited multiple other jewelers, and more than one of them immediately recognized the situation and told me they have heard similar stories from customers coming from this same store. They also explained that getting a nice two carat natural diamond within the remaining budget was never realistic with the quality of the setting I was sold. At those stores, I was educated, treated with care, and given realistic options. The difference in professionalism and integrity was night and day. What I learned through all of this is that buying jewelry should be an educational experience, where all the facts are laid out clearly so you can make an informed decision. At those other stores, I felt guided and respected. Here, I felt bait and switched, not advised kindly through a once in a lifetime purchase. Now I am left with an expensive, incomplete engagement ring and a situation that should never have happened. What should have been an exciting and meaningful experience turned into stress, disappointment, and feeling misled. If you are shopping for an engagement ring and do not already know exactly what you are doing, I strongly recommend going somewhere else. Clear communication, realistic expectations, and basic follow through should be the minimum standard for a purchase of this size, and unfortunately that was not my experience here at all.

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    Tustin Jewelry Exchange - Direct Diamond Importer - Natural 1ct Studs under $399

    Natural 1ct Studs under $399

    Tustin Jewelry Exchange - Direct Diamond Importer - The Jewelry Exchange

    The Jewelry Exchange

    Tustin Jewelry Exchange - Direct Diamond Importer - Labor Day 2 ct Specials at The Jewelry Exchange! Today, grab our stunning 2 ct lab martini studs. We're open with regular hours on Labor Day

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    Labor Day 2 ct Specials at The Jewelry Exchange! Today, grab our stunning 2 ct lab martini studs. We're open with regular hours on Labor Day

    Tustin Diamond Exchange

    Tustin Diamond Exchange

    4.2(119 reviews)
    3.0 mi
    $$

    I lost my diamond from its setting so decided to try diamond exchange to get a quote and ended up…read moremaking a purchase. Overall it was a very good experience though the diamond I selected was chipped by jeweler so had to select another one which is why the 4 stars Tip: go in w what you want to spend. They have multiple diamonds at varying quality levels. They will likely start w the highest quality at the highest price. Our price went down considerably as I am not a diamond expert so quality isn't my first priority. My first diamond I went w higher quality and 30 Years later it really didn't matter. This is my take but figure that out before going in as it could save you hundreds if not thousands Their service was fast, lots of options, good customer service wouldn't hesitate returning

    I couldn't be happier with my experience buying my girlfriend's engagement ring here. I actually…read morewaited to write this review until after I proposed, because I wanted to see my now fiancée's reaction -- and it said everything. From the very beginning, Anthony made the entire process easy, comfortable, and stress-free. He took the time to truly listen to what I was looking for and guided me through every option with honesty and care. The quality and craftsmanship of the ring are absolutely incredible, and it turned out even better than I imagined. Seeing her face light up when I proposed made it all worth it. Thank you, Anthony, for helping create such a meaningful and unforgettable moment in our lives. I highly recommend this jeweler to anyone looking for something truly special.

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    Tustin Diamond Exchange
    Tustin Diamond Exchange
    Tustin Diamond Exchange

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    Happy Jewelers

    Happy Jewelers

    4.9(2k reviews)
    12.4 mi
    $$$
    Locally owned & operated
    Certified professionals

    I recently purchased a tennis bracelet and a rope chain at happy jewelers and I had one of the best…read morecustomer service experiences I've had. From the moment I walked in I was assigned to Miguel. He is extremely knowledgeable patient and friendly. He showed me multiple examples and ultimately we narrowed it down to the perfect bracelet for my wife and rope chain for myself. I have been a big fan of Gabe and Danny for some time I've watched their videos on YouTube and I would highly recommend them! They treat you like family and are very kind. Whenever you go to happy jewelers definitely ask for Miguel he'll make sure you get the best customer service experience. I will continue to go back. Thank you Miguel.

    Updating my review because the company made a genuine effort to make things right…read more After my original experience, the owners and COO personally reached out to better understand what went wrong. They listened carefully, took accountability, and went above and beyond to resolve the issue. I really appreciate the level of care, communication, and professionalism they showed throughout the process. While my initial experience was frustrating, their response demonstrated that they truly value their customers and are committed to improving. I also appreciate the rep that we worked with for treating us kindly & warmly even after we had shared our concerns. Thank you to the team for taking the time to address my concerns and for working hard to turn the situation around. Also, absolutely in love with the customized setting that the production team was able to produce.

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    Happy Jewelers - Voted #1 Jeweler/Jewelry Store in Orange County 2020

    Voted #1 Jeweler/Jewelry Store in Orange County 2020

    Happy Jewelers
    Happy Jewelers

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    South Coast Jeweler - Unique selection of bands!

    South Coast Jeweler

    4.8(398 reviews)
    3.4 mi
    $$
    Family-owned & operated
    Locally owned & operated

    My fiancé began his ring search knowing almost nothing about diamonds but was willing to explore…read moreand learn. He visited several jewelers across OC, from large retailers to family owned stores and even some that were recommended by other friends/family but none compared to the genuine care and honest customer service he received from Kathy and Jenny here! I came with my fiancé on his first visit here to get sized and choose some shapes that I preferred. Kathy patiently walked us through sizing and explored different shapes with zero pressure and so much patience. We loved how relatable she was and how natural and genuine our convos went! When he returned on his own, Jenny took her time to educate him fully and showcased her expertise (being in the business for 30+ years) and made sure he truly understood every detail, not just the 4 C's, but things other stores never even mentioned so he could feel confident making such an important decision. They actually encouraged him to even take his time and check out other places to make sure he was confident in his decision. This kind of customer care made all the difference! I didn't see the ring until the proposal, and it was absolutely perfect! But what makes it even more meaningful is knowing how much thought, care, and intention went into choosing it and how much of that came from the guidance he received there. I really can't thank both Jenny and Kathy enough for making his experience so smooth and seamless! If you're starting your ring journey and feel overwhelmed, go to South Coast Jewelers. They don't just sell you a ring, they make you feel confident, excited, and taken care of which makes this kind of experience so much more priceless.

    My boyfriend initially went in on his own to look for engagement rings, and unfortunately, the…read moreexperience was not welcoming at all. He felt judged right away, as if they didn't really want him as a customer. He was genuinely interested in finding a ring and doing business with a local jeweler, but it felt like he was underestimated from the start, which was disappointing. What made it more upsetting was that this is an Asian-owned establishment, yet the environment felt very judgmental and uninviting. During that first visit, they offered to email him the paperwork with ring details and sizing information--but we never received anything. At that point, we were still actively shopping around. When I later went back with him, the staff seemed slightly friendlier once I was there (I'm Asian), but the overall vibe was still the same--very cold and not particularly interested in helping us or earning our business. Again, we asked for follow-up emails, including the GIA paperwork and details we discussed in person, and once again, nothing was ever sent. In the end, we decided to skip this jeweler altogether and take our business elsewhere. Honestly, I'm glad we did. A big purchase like an engagement ring should feel exciting and welcoming, and unfortunately, that just wasn't the experience here

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    South Coast Jeweler
    South Coast Jeweler - Black diamond hoops, perfect to dress up a casual look.

    Black diamond hoops, perfect to dress up a casual look.

    South Coast Jeweler - A European shanks stabilize this fully loaded diamond engagement ring.

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    A European shanks stabilize this fully loaded diamond engagement ring.

    Liberty Diamonds

    Liberty Diamonds

    4.9(381 reviews)
    1.9 mi
    $$
    Family-owned & operated
    Established in 1982

    Everyone at Liberty Diamonds has been so kind and wonderful to work with. Thank you to Nikol,…read moreChristina, and Troy for helping my fiancé and me with my engagement ring and both of our wedding bands. We truly couldn't be happier with the entire process or with how beautiful our rings turned out. The experience was so special and will always be a meaningful memory for us. We've already recommended Liberty to several friends who are starting their ring shopping, and we'll continue to do so. Thank you again for making this such a memorable and joyful part of our engagement!

    I am absolutely obsessed with my engagement ring from Liberty Diamonds. From the moment we walked…read moreinto the store, Cristina and Troy made the entire process feel personal and special. Cristina had already been in touch with my fiancé beforehand, so when we arrived she had curated a selection of diamonds, ring styles, and settings she knew I might love. She walked us through everything with so much care, from explaining GIA certification and clarity to showing us real diamonds under the light so we could truly see their brilliance. Unlike other places we visited, Liberty Diamonds actually let us compare real and lab diamonds side by side, which made such a difference. Cristina also guided us through the custom design process, explaining setting heights, diamond shapes, and every detail that would make the ring uniquely mine. They even sent my fiancé a 3D rendering of the design so he could visualize exactly what the final piece would look like. I left our appointment feeling completely confident that we were in the best hands! Fast-forward to the proposal and I was speechless. My ring is everything I dreamed of and more. The sparkle, the cut, the craftsmanship... it's truly stunning! Cristina and Troy did an exceptional job bringing my dream ring to life. I couldn't recommend Liberty Diamonds more for anyone looking for a thoughtful, transparent, and genuinely magical ring-buying experience.

    Photos
    Liberty Diamonds
    Liberty Diamonds
    Liberty Diamonds

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    Sam Jewelry - jewelry - Updated May 2026

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