MacTavish Jewelers is one of those places you just feel good walking into. The owners are the kindest people -- honest, creative, and with such a good eye for design. You can tell they really care about what they do and the people they work with. read more

What an incredible experience at MacTavish! Harry is an absolute master at his craft. He's so knowledgeable and friendly and his team are so helpful. Highly recommend! read more

Very helpful Explain every detail Honest Pricing well Was very happy with the whole experience read more

I just found your website and was impressed with much of your jewelry. I love the square necklace that I saw. I'll have to be stopping in soon. read more

Came in to get my new watch fitted and synced up on time. The owner came out super friendly and fitted my watch perfectly within minutes. When I asked him how much I can pay him, he said don't sweat it! If this is the kind of customer service they operate with, I'll be coming back to check out their jewelry forsure! read more

Ruined my engagement ring and wedding band. Will never go back or recommend. Don't trust him.

GREAT SERVICE & FRIENDLY STAFF Came in for a watch repair and Harry was very knowledgeable and friendly. He was able to help me to repair my watch quickly. read more

Had a great experience with MacTavish. Harry and his team are a pleasure to work with. They got me exactly what I was looking for. If they don't have what you want in their cases then they can likely custom make it. Will definitely be taking my business there going forward. Thank you MacTavish! read more

Great place. Best staff custom and special orders. Very professional. See Harry M. For quote the owner Gary M read more

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I had the pleasure of having another piece of jewelry made by Harry and it is beyond beautiful. He is a warm and caring person and he truly wants you to be happy and he does everything possible to make sure that happens. He also repaired a broken 14k bracelet of mine and it is back on my wrist looking great again. His work is perfection and his prices are very reasonable. I look forward to going back to MacTavish Jewelers very soon. read more

It is not necessary to look any further for an excellent jeweler and staff. I have been going to MacTavish Jewelers for 30 years and am always happy with everything. Recently, I made a purchase and was accidently charged an incorrect price on my card. It was an honest mistake of course and neither the customer service person or I caught it at that time. She called me right after I left the store and apologized for the error and made the adjustment. This is a very honest and reputable business. So happy! read more

I've been going to this jeweler for years and I am never disappointed. It's nice to have a local shop that I can trust.

Came here for ring sizing. Harry helped me immediately and was very kind. And great pricing. I had shopped around and you can't beat his prices. Can't wait to get my piece back. Which he said he would rush for me cause I needed it. I will be back for my other sizing. read more

I have used MacTavish Jewelers several times, generally for replacing watch batteries and watch band resizing. Always Harry and his staff have been courteous, very skilled and a delight. Yesterday Harry helped in a very special way -- helping my husband remove his wedding band which over 43 years had become a "little tight". Harry was magnificently careful, sensitive to the look of panic on my face as the procedure started and very, very proficient in the process. Mission completed and successful! Thank you Harry!!! You all will always be our #1 choice!! read more

We had to cut a ring from my wife's finger. He took care of it. Was very careful with the process. Very friendly. Did not charge. Thank you!! read more

Harry and his family were such a pleasure to work with. They took such good care of my engagement ring and made it look brand new. I was utterly amazed with how beautiful my ring looked when I got it back from them it was like a new ring!! I would highly recommend them to anyone looking for fine jewelry or even repairs. Thank you for taking good care of me!! read more

MacTavish Jewelers - Engagement Ring - Jewelry Near Me - Irvine, California

I was searching for a place to replace the battery in my grandma's favorite watch. I did some research and found 3 places one of which had an awful review on yahoo, so I decided to just go to one of the other two places. Well, turned out the other 2 places had closed down so I had to just go to the one listed as awful. When I got to the strip mall there were a few more jewelers who sold watches. I didn't even see the one with the bad review so just stopped into this one, MacTavish Jewelers. Customer service was amazing! I was in and out of there in less than 5 minutes and the service including the battery cost $10. They also do jewelry repairs, resizing and they also sell luxury type jewelry and watches. read more

Excellent service I have known them for a couple of years and do all my watch and other jewelery repair with them. Farid read more

I had a great experience at MacTavish. Careen was extremely helpful. She showed me pretty much every ring in the store and let me try them on, go back and forth, etc. She helped me narrow down my preferences and was sweet and patient. I was not ready to decide that day but she let me take pictures of ones I liked and wrote down the serial (is that what they are? model numbers? some form of reference) for them. I did not feel pressured to buy at all which was great. I had anxiety about being pushed into an engagement ring I did not love and was relieved at my experience there. Browsed a different jewelry store at a mall - three women swarmed me and pretty much demanded I finance a random $10k ring on the spot. I explained that I wanted my middle diamond to be a fake ordered online and they said picking a ring was impossible without having the gem first - I was going to order the gem based on the ring. Decided to just go back to MacTavish! My second trip Harry helped us. By then I had a coherent idea of what I wanted. I ended up liking the setting of one ring and the carving of another. No problem! I got my ring customized so I got both. No judgement and completely accommodating to the fact that we were ordering the middle gem online. That trip was not even 10 minutes it was so simple and straight forward. Ring was done earlier than quoted which was a nice surprise! read more

MacTavish Jewelers - My engagement ring! - Jewelry Near Me - Irvine, California

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I took my Oakley watch in for a simple battery replacement. The next day the watch stopped working and something started to rattle around inside the watch. I took it back and explained the situation. They refused to remedy the situation. They said I would have to pay to repair it, and that they were not the cause of the issue. Either they are inept, or dishonest, or both. Either way, they've lost yet another customer. I will never go back there. read more

We had a necklace break while shopping at a nearby store. Although MacTavish Jewelers normally repair golden items only, they were very kind and agreed to repair our non-golden piece. On top of everything they did it on the spot! I wish every store treated their customers with such care and respect! We are very thankful and will be back to purchase some jewelry in the near future! read more

MacTavish really a great place for getting best jewelry products. What I love I know. So I love this store. They did for me exactly that I wanted to. They stylish and nicest ring I got from here. My fiancé bought this for me when I was with him at this store. Amazing design that was. Also they have some more. read more

MacTavish Jewelers - Jewelry Near Me - Irvine, California

Went to MacTavish because its close by and signs say they repair Jewlery. They told me to fix a charm loop for me was going to be $85. It snapped off when I got it caught on a hamper doing laundry. When I walked in a girl looked at the charm and then brought it to a man behind a little glass in a small repair type booth to show him. All it was literally was to solder it. Maybe it could take a minute with the tools. The quote was 85 plus tax it would be almost $100. Oh then I am,told they dont repair right there they send the jewelry to another location. I left so annoyed RIP OFF place I later got it repaired for $10 so you do the math. Trying to be honest with my fellow neighbors. read more

My wife's wedding ring needed a bit of repair - a break in the band soldered, re-plating, and to have two small diamonds in the band replaced. I decided to come here due to its Yelp rating. When I arrived and explained what I needed done, I was immediately upsold. Apparently I also needed the prongs rebuilt and to have several of the other band diamonds tightened. I accepted (my own mistake) for a price that seemed a bit too high (again, my own mistake). I picked the ring up again in about a week and everything seemed fine - until about 2 weeks later. Now FOUR of the band diamonds are missing - great tightening work that I paid for! Also, do not sell gold here. When I was calling for quotes, they offered over $300 below spot price - a full ten times higher than another jeweler in the same shopping center. read more

My boyfriend bought me a ring, but I needed to get it re-sized. Well because the ring had to be shrunk 2.5 sizes, the jeweler said that they couldn't shrink it that much. If they did, the diamonds on the band would pop out. So instead, they put a ring guard on the ring. They did it right there and I was in-n-out in about 10minutes. However, the ring guard was not secure. It keeps moving around and it's starting to scratch my band (which is white gold). I went back a few days later and asked them for a refund because of what a lousy job they had done with this ring guard. They said no and didn't do anything about it. read more

Went to change my watch battery. Just happened to see a coupon in the local ads for $3.95 (most batteries). While one was working on my watch, another showed me a very sparkly ring. The word bling definitely came to mind. I did make a point of browsing, and found a few nice items that I'd consider purchasing for myself. The total came out to $8 (twice as much?) and the other deal breaker was when my receipt was being written up. They asked for my phone number. Huh? Will I be placed in a database? You can find them in the same section as Radio Shack, L&L, and Culver Shoe Repair. read more

It must be something about businesses in Irvine, but this is the third time I've been ripped off by one in this city. If these "mom & pop" retailers want to compete with the big corporate ones, they better start treating their customers with a little more common decency. Anyhow, I took a ring, I bought my wife for Christmas, in for resizing. It was a 4.75 ring, that I needed sized to a 5. The lady behind the counter was really nice, and filled out my receipt noting that the ring needed to be resized to a 5. I dropped it off on Tuesday, and the lady who helped said it would be ready that Saturday. Saturday I go down to pick it up after they called to tell me it was ready. They charged me $35 for the resizing. Gave the ring to my wife, and she said to me that it was still a tight fit. So I asked her to compare it to the rings on her left hand that are 4.75 size, and the ring I brought in for resizing was still a 4.75. So basically Mac Tavish charged me $35 for doing nothing. I didn't go back for my money, and I am very angered by the fact that they lied to me. I went to another jeweler, to check the sizing, and it's still 4.75. I will never give my business to this jeweler ever again. read more

GREAT service! Straight to the point and very helpful I went into the store and was greeted with a smile by a woman. I told her I needed my watch re-adjusted and she measured out my wrist, let me know how long it'd take and let me know how much it cost (the price they give you is the price that it is, no tax added) I went during lunch hour so I would have to wait an hour but the entire process of dropping off my watch and picking it back up took less than 5 minutes. I love efficient service. I definitely would recommend this place if you don't want a no-hassle job read more

I needed a ring resized and I've been hesitating because I wanted a trustworthy jeweler to do it. I tried to take my tanzanite ring to my wedding jeweler but they had to turn it down because they only work with diamond rings and didn't want to risk harming a gemstone they don't specialize in. After reading positive reviews on Yelp I decided to give MacTavish a try. I needed my 14K ring resized from a size 9 to 6. The ring it not solid but hollow in certain parts. This is very difficult to do without breaking the ring. At first the jeweler can only promise me he can resize from 9 to 7. But at the end not only was the jeweler able to do this but ahead of schedule. The ladies that helped me were also very friendly and kind. I will definitely do business here again. I also wanted my watch battery replaced but they only work on non-digital watches. At least I know where to take my Omega watch one day. read more

I was one of those girls who picked out my own engagement ring. My then-boyfriend (now husband) didn't mind a bit -- he knows how picky I am with my lipstick, socks, cat collars, etc., so he understood I'd want a lot of say in the ring that was to sit on my left hand for the rest of my life. I started my search at Bailey's Banks and Biddle, where I saw a Tacori ring and promptly drowned the counter in my drool. The nice folks gave me a Tacori catalogue with hundreds of different rings to see if I preferred any of the others. One stood out -- the exact same one I had just tried on in the store. Neat. I like consistency. The problem is that BBB is a phat rip-off due to their sky-high mall rents. I went on the Tacori web site and found that literally a mile from our apartment, right along my jogging route, was another store that sold Tacori. I stopped by MacTavish, and after about 15 minutes of haggling (I'm part Asian -- it's in our nature to bargain), I was out the door with an amazing price on my ring (more than 1K less than BBB) and the SKU number so my boyfriend could go order it with his choice of diamond (I'm not THAT controlling as to dictate carat size!). We also bought my wedding ring there and had it soldered to my e-ring, all for a great deal. Even though we've since moved south, I still drop by MacTavish when I'm in the area for a kick-ass ring cleaning and to ogle their other jewelry. Everyone there is super nice, even when I drop by in my sweaty running gear, and you too will drool over their Tacori selection! read more

Excellent work! Beautiful diamonds! My rings are gorgeous. They are so nice and trustworthy!!

After my wife's pregnancy, she needed to re-size her wedding and engagement bands. Originally we had purchased these bands in Downtown LA in the Jewelry district, but it was too much of a pain to travel there. I've always passed by MacTavish, but seeing the great reviews in Yelp, we decided on going there. Truthfully speaking, it's not easy to give up your rings to a person/establishment that you've never dealt with. But after speaking with the person at the counter, we felt that the business was honest and fair. To increase the ring size, they had to cut the bands and add about 1 mm more of platinum. This only cost us $80 for both! I was concerned about the cutting of the band, but it looked perfect. On a side note, I've always wondered about these neighborhood jewelers. If people like me choose to drive to places they're comfortable with, how can they make money and stay in business? Well, MacTavish has been around for a long time, so next time I need any jewelery, I'll definitely stop by there first. read more

MacTavish is the best jewelry store for service and selection. Unlike a big chain they provide very personalized service. They did a phenomenal job helping my daughter and son in law pick out their wedding sets. The store is extremely clean and they had so many options and a lot of patience. They also have a wonderful selection of beautiful pendants and other jewelry perfect for special occasion. They skillfully repaired the worn down prongs on my wedding ring and fixed a worrisome loose baguette in the setting and they fixed my broken tennis bracelet so quickly I couldn't believe it. read more

I stupidly went in for a ring guard and they damaged my ring with clamps to get the ring guard on and it was so uncomfortable! First of all, don't ever get a ring guard!! It's a cheap piece of tin that can damage the gold. Get your ring resized by a professional jeweler you trust. I learned my lesson the hard way! I got the guard removed by a quality jeweler who explained all of this to me. And this place is a ripoff! They charged me $12 for a piece of tin and they damaged my ring band. Not happy at all!! I regret not checking yelp before walking into this place. read more

One of best place in OC to get your watch fixed. Employers are absolutely kind and very helpful. Very reasonable price compare to other places in Irvine or tustin. Cant ask for more!! I always come here to get my watch fixed. Today was my 4th time here, I was here to get my new watch resized. First time, little long so i came back again to resize it shorter. And i came back again when i realized watch was little too tight for me. It was my fault for measuring wrong size for myself, but employers here greeted me with a smile, and were very happy to help me out even though i came back for the same thing 2 times. There are not that many good places like this nowadays. I totally recommend this place to my friends!! =) and of course i will come here everytime when i need to fix my watch. =) read more

All i can say is WOW! I've been looking for an engagement ring for a long time but i was only looking online and asking friends questions about rings. One day i decided to finally go into a jewelry store and I just happened to find MacTavish. This was my first time in a jewelry store, ever! They had plenty of suggestions but I finally found what I was looking for. From walking into the store with nothing and walking out with a diamond engagement ring all it took was two hours. The entire search for looking for my Fiancé's engagement ring only took two hours! Thank you MacTavish! read more

MacTavish jewelers has treated us so well and we are so pleased with their services! They sized and fixed our rings without any problems! We love them and will continue to go to them for years to come! Thanks MacTavish Jewelrs! read more

I was looking for a jewelry store that is trust worthy, and I certainly found it in Irvine. Very friendly staff, good workmanship, great selection and reasonable pricing. I would highly recommend this place specially because they have been around for the past 30 years. ever since I have moved to Irvine. And that is a good testimonial by itself. read more

I had a horrible experience at this jewellery store. I had a piece of jewellery weighting 93grams in my first enquiries at that store and I didn't change or modify it any bit and took it this morning to the store to convert it into cash so I could purchase another piece at a place of my choice. The store lady cut the jewellery before showing me he weight, gave a not so great price for the piece of jewellery. I nevertheless decided to go forward to sell it to complete the transaction and the lady reduced the piece of the jewellery and upon measuring it it weighed 90.7 grams. Not just they cut a bit of the jewllery but verbally assaulted me and illyreated me very badly when I questioned or tried to reason out. Horrible and very a condescending experience and they made my day very bad. I was surprised to see them show a certificate from Irvine Police certifying their customer experience and I say they should be stripped off some stars for their utter unprofessional attitude and people should watch out them to treat elite and people from good backgrounds as dirt. I will never step into their store and will never change my opinion of them just by the way they treated me. Do they even understand what customer service means and how do they expect to conduct future business with anybody as me, if they have such a rude and hopeless attitude towards people who are cultured and well mannered as me. You have to be a goon to deal with such people and I decided not to even look at that place ever in my life for their pathetic treatment towards me. read more

My fiance and I went here to try and get a ring resized but ended up with something much better -- a beautiful Tacori solitaire. Harry, the owner, was extremely helpful in selecting a beautiful ring and getting it resized and the stone set in time for our engagement party. Another successful find on Yelp! read more