We were looking for an obscure item that we didnt know what it was called and could only vaguely…read moredescribe. They didn't have what we wanted, but they knew immediately what it was and what it was called and told us where to get it! They were very sweet and they also loved our dog!

I found John on Yelp, and looked at reviews which were all 5 star. He was able to schedule repair…read morewithin a couple of days, came to the house and looked at my printer problem. Even though I had run diagnostics, apparently I didn't have his magic touch. Long-story-short, he was able to fix the issue and we had a great conversation while waiting for the diagnostic to complete. And his rate was fair. Thanks John! HIGHLY recommend!

He helped me transfer all the data from one computer to another and resolve a monitor problem plus…read moreloaned a keyboard. All dine in an hour.

Don't ever use their Geek Squad. The worst customer service experience ever! Been trying to get a…read morerefund for a cancelled service call and I'm just getting the run around. It's been over 2 weeks and still no refund. Had to wait on hold for over an hour just to talk to someone. Pathetic. This company better review their customer service process because it really sucks.

Whoa packed store. I must have been mildly insane to want to go into this store for a Black Friday…read moredeal the day before Thanksgiving. Yes. Yes I was. The lines were SO long. And I was there for one thing and one thing only as it could only be purchased IN store. Oh great. I had NO idea where I would find the Nintendo Switch OLED Mario Kart 8 pack for the special price. I walked around for a while and finally found an employee near the system. He said that I couldn't buy it there, didn't need a tag I just needed to go straight to the register and they'd figure it out. With everything I saw, there was only one left. So I booked it. The line was so so long but it was FAST. I got to the register and all was good!! Got my Switch and got out! Thanks for the quick and efficient experience!

I've made many purchases from Connecting Point over the years, and every purchase along the way has…read morebeen handled very professionally! Everyone that I've worked with has been great! I trust their expertise and highly recommend them!

I had an iPhone problem, so I had to leave it with them...and I hate being without my phone! Well,…read morethey got back to me in a couple of hours, they fixed the problem, and they charged me only the minimal diagnostic fee. Both Seth and Jason in the service department were extremely knowledgable, good explainers, and totally friendly and helpful. Thank you Connecting Point! It was as good as it gets.

Super knowledgeable, customer service and installation is top notch! Highly recommended them.read more

Randy helped diagnois the issue with our radio super nice and helpful. He checked the electronics…read moreout and was able to tell us exactly what the issue is

It is awesome with the toys, art, and the school supplies. The prices are great! The toys that get…read moreopened you guys take the price down and I like that you do that. The legos that are locked up you guys come as quickly as you can to help unlock the legos.

Convenient to Interstate 5 and Tesla Supercharger You can…read morecharge your Tesla while shopping around Target and a few other stores. Target has plenty of selections and values. Affordable and great quality; plus no sales tax.

Love this guy, as he knows what he is doing hands down. Yes it is a "Mom & POP shop (minus Mom)" so…read moreit might take a minute to get your stuff repaired, but it's done right the first time. So the other review I don't think was fair at All. Tom told me would take time and he went above and beyond the call of duty when he did my rare VTL Tube amps. When I got them back they performed better then New! I've also had him test some of my other amps to get a comparison and he didn't charge me for the time! Tom is truly a gem of a technician and an individual he knows the full range of all the new technology when it comes to high-end and will be my go to for my gear Repair's from now on! He was also nice enough to share some of his wisdom with me with regard to tube gear which is always appreciated!

"Poor Service"…read more After taking in my harmon/kardon amp for needed repairs, (poping sounds, speaker cutting out, switches/buttons crackling-popping). Repairing my amp took almost 3 months for just to clean the boards, Switches/Buttons with a chemical and replace 2 components that were leaking. During my wait I was un-able to contact the owner or receive any type of update regarding repairs, It was only after I started leaving txt messages and some phone messages that I was showing up to get my amp it was then I received a message the amp would be ready in a couple days. After taking my amp home and plugging it in I became aware immediately my amp stopped making a click sound during start up. Within 3 weeks the switches and buttons were popping again and the speakers were cutting out again. Could not get ahold of owner by phone, But was able to send a txt to him, Unfortunately the owner never returned my call or txt which he left me out $426.00 Cash and my amp with still needed (same) repairs along w/possible new issues. From Miss-lead/Dissatisfied.

At least one star for this kind employee 2018359. I did like the back to school deals and found…read morethe value good. My overall experience is a 0/5 stars because of the poor quality customer service, display of the store and lack of items for sale. I went in this store on a Sunday after looking at the new weekly offers hoping they'd be stocked up with what they advertised. When I arrived right when they opened, I asked the guy with dyed hair in the front and a mask on where I can find a specific item (post it dispenser) and he told me to go to aisle 2 where post its were. I would have appreciated if he actually took me to the item as he was not doing anything but standing there in the first place. I went to look for the post it dispenser only to be greeted with low stocked shelves and not the item I was looking for. I perused around the store and enjoyed adding items to my cart and then took a dispenser to the front cashier (2018359) he tried his best to help me get the post it dispenser I was looking for by looking at the SKU, showing they had it in stock and directed me to the person I already interacted with when I arrived. He walked me to the post its and I asked if he can look in the back. It took about 2-3 minutes and this employee walked right by me to the cashier 2018359 and delivered the post it dispenser. As a customer I would have appreciated if this employee connected with me more by bringing what I asked directly to me instead of acting like I was a bother or nonexistent. I also would have appreciated if this employee actually brought more than just my item out to add more to the shelves in case other customers like me wanted to buy it. This makes the customer experience AND the employee experience more enjoyable because it is efficient to make sure stock is out for customers to get. I surely hope this Staples is receptive to feedback and makes some positive improvements to make customers feel welcome with good interactions so customers want to come back to shop here.

Went in for an Amazon return. Small item in a small bag. The lady that helped was not friendly…read more(that's fine, maybe she was having a bad day), but I told her I didn't need the small bag back and she could throw it away, she acted like it was a huge imposition when there was a trash can right underneath her. Customer service is dead.

When our Samsung plasma TV went on the fritz, I was somewhat at a loss as to what to do. Even…read morethough it is eight years old, it's still a great TV and I saw no need to replace it. I don't have an issue with taking on projects like this, but with everything else going on, I decided to look for someone to repair it for me. I didn't know that anyone actually repaired modern flat-screens, so I was pleasantly surprised to find Get The Picture. I made contact with Tony on a Wednesday, and set up an appointment for the following Saturday. Tony arrived promptly at the scheduled time. He was very knowledgeable and and friendly, and took time to explain the TV's technology to me. He was very careful and conscientious while disassembling the TV, and was methodical about troubleshooting the problem. He identified the malfunctioning part and said he would get price and availability the following Monday. On Tuesday he called with a price for the repair (which was very fair) and I approved the estimate. A week later, he contacted me to see if he could install the new part that afternoon. He arrived ahead of schedule, and within 20 minutes had the TV functioning like new. I'm very happy that the old Samsung is working again, thanks to Tony. Tony provides a service that is probably pretty hard to find in this area. Highly recommend.

Tony was great! He was able to come out to our house and look at the TV the day after I called him…read more He was fair and upfront in his price quoting. He had to order the part and was out to replace the part in a week as estimated. It was a relief to have a knowledgeable, and professional person work on our 48" Samsung. I'd call him in again.

Best place in Medford to get all of your electric appliances and furniture!!!! Justin and the…read moredelivery team are Top Notch!!!! Highly Recommend

I love Aaron's, They have a great selection of living room furniture and I can change my…read morefurniture whenever I feel like I need a switch. They respect my budget and don't try to upsell.