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Diagnostic Doctor

3.0 (2 reviews)
Open • 8:00 am - 10:00 pm

Services - Diagnostic Doctor

Auto engine repair

Routine automotive maintenance

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11 years ago

Good work dude!!!thanks for the speedy job we are on our way!!ATLANTA BOUND....thanks James..Ethan hawke lookalike!!lol

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12 years ago

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Car Tech Auto Repair - The Location

Car Tech Auto Repair

(13 reviews)

North Charlotte

I had a terrible experience at this shop. I went to Chris for a labor only brake job for rear…read morebrakes & rotors (I bought my own parts prior). I was quoted 158 for this job the day prior over the phone and I confirmed at the start of the appointment if that would be the price. My brakes were in poor shape, missing a brake pad on one side and the mechanics spent an extra 15-20 mins working on my cylinder. At the end of the job, Chris informed me that they got air on the line and would have to bleed the brakes. (I've always had my brakes bled at the end of any brake job so this is standard for me to have done whenever I get my breaks done. They told me this would be an extra 120 dollars at the end of the job. My father is a mechanic and said that price was a little high just to bleed the brakes and was very familiar with the procedure. He told me "go call your dad and ask him to send you more money." When I asked if they could take 20 bucks off and knock the price down to 100 from 120 he asked me to tell him how old I was which I thought was rude and uncalled for. I told him I was 30 and he proceeded to say "wow you look 18" and said "one day you're going to have to learn that everything in life isn't free sweetheart." When I went to his office to pay he also said I'm going to have to buy him lunch because they spent extra time working on my car than they planned. Disgusting behavior. I would not recommend this shop to any woman (or really anyone) unless you want to be taken advantage of and upsold. They ended up bleeding one brake so my car would be somewhat drivable. My interior dashboard was also scratched up when I got my car back from them.

Great service quality and value. Found our new mechanic in Charlotte, which is always one of the…read moremost important things!

Primes Auto Service

Primes Auto Service

(2 reviews)

Paw Creek

Roman helped us out with a last second after hours pre-purchase inspection. He was highly…read moreresponsive and communicated perfectly throughout the entire process which ended up saving me headaches later down the road. He did a very thorough job and went well above and beyond expectations. I highly recommend you reach out to Roman and his team for any vehicle service/maintenance needs.

I was a customer of theirs last year. For a car that I had bought second hand. Long story short,…read morebefore they had even done any work on my car they asked me for a five star review. With no work done on my car. Second off, I had to go back to them multiple times to fix their lack of attention to their own work they did on my car. Like rushing an oil pan replacement. Not letting the silicone dry, causing me to spend hundreds of more dollars that I couldn't afford. All due to them rushing my services. Not only this but they would schedule work on my car but then would be bombarded with other companies using them to fix their cars and leave me to wait several more hours than promised because their priority was not on my scheduled fix. As well as replacing my shocks and then having to find out that my shocks were leaking. Nothing to do with how my car was but the amount of times I've had to go back to them to fix their OWN work was so so so ridiculous. As a business, they need to have a more organized business that does not treat customers like they are an inconvenience and need to do simple fixes right the first time. Not the 3rd time. I was very flexible and kind to them just to be paying them so much more than what the job actually costed doing it just one time. Communication skills with this business is also very poor. I was convinced that they were ignoring my calls. Respectfully this business has caused me way more amounts of stress and money than to be fixing any of my past issues with that car.

R & M Auto Center

R & M Auto Center

(7 reviews)

They use quality Aisin Toyota replacement parts for my Toyota Corolla. They also use the correct…read morepink coolant to refill my radiator for the water pump replacement. The only recommendation I have would be that they should break down the cost of parts, and labor seperately when they do a quote. There is also a seperate environmental fee for the service. They also left my car unsecured overnight with all of the doors in my car unsecured parked outside of the parking lot. Security should be important for all customers cars especially when they are park on the outside of the repair shop. They are busy so you will have to wait a few days for the repairs to be completed. The man I spoke to got upset on the phone when I asked him to break down the cost of parts and labor for the repair

I recently had to have an inspection done on my dad's GMC Canyon and I noticed that the brake…read morelights weren't working so I took it to Firestone in Belmont. They weren't able to fix the situation and they advised me to take the truck to a dealership or to an electrical mechanic. So I went to Victory Chevrolet in Mt. Holly and the service advisor told me that I shouldn't waste any money in the vehicle because it was old and smelled liked mold, mildew and had the worst water damage he's ever seen. Needless to say I was disheartened and didn't know what to do so I looked up mechanics in the Belmont and Mount Holly area. This is where I came across R&M Auto Center, their reviews were almost perfect so I called them up and the front desk was very helpful, professional and pleasant. She set up an appointment for me relatively soon. When I arrived, I spoke with Cameron and explained the situation in detail with the brake lights, the driver's window not going down and locks not working. He assured me that it would be taken care of. He also reiterated that the diagnostics fee was $103 and if they didn't resolve the issue in the first 45 or hour then there would be an additional charge for each additional hour. I left my vehicle overnight and when they call me back the next day, to let me know what the issue was, I was worried but Leslie explained that they found the issue and it was a simple fix for the brake lights. I was extremely happy about the price because I was thinking the worst. They finished my vehicle and did my inspection as well in a timely manner. When I picked up my vehicle I was surprised that the driver's window worked and the locks on the truck worked as well and yes the brake lights were fixed. They took care of everything and didn't try to exploit the situation. Overall, I would definitely recommend R & M Auto Center for your vehicle's repairs because they are truly honest, upfront and do great work on your vehicle for a very fair price.

Diagnostic Doctor - autorepair - Updated October 2026

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