When our upstairs bathroom flooded and drained to the downstairs, the emergency plumbing company…read morerecommended Dry Force Restoration to help clean up the mess. They responded quickly and did an excellent job of setting up fans, plastic coverings,and making sure all areas were covered. Very professional and friendly. We also liked how well the company corresponded with us with exact times the technicians would arrive, and the daily monitoring of the drying process. They filed a claim for us and worked with our insurance company. Besides the water and damage, this was all rather effortless to get us back on track due to Dry Force. We highly recommend them!

Very poor business practices. Took advantage of an elderly couple. Only one of their "certified"…read moretechnicians even cared. Began putting equipment in our home before we signed. Did not deliver on promises. Their person who came out within an hour is shameful. Do NOT do an ACH payment. Said they placed sensors and would take data remotely. Never saw any data. Equipment was FILTHY....FILTHY CLOGGED FILTERS. I am sure they deposited more junk than we had from a leak. Invoice was just an amount. No rental costs, hourly costs....otherwise, no accountability. Just whatever they want to charge. Complaints to BBB, Nextdoor postings etc. as we speak.

Hard to coordinate with and very inconsistent. Too many people responding on their behalf and none…read moreof them document anything it seems. Nobody knows what anybody said to the last person they talked to.

Bad service, they couldn't resolve the problem then still charged a bunch of money. They are not…read moretrustworthy.

Highly recommend!!! Water rehab & restoration was amazing…read morethroughout the mitigation process. From the initial intake with colt , demolition with Greg & Javier , Lisa in the office addressing my concerns and tanner helping me out during the management of this unfortunate water situation I was in. They were with me every step of the way and made me feel VALUED as a customer . Can't thank them enough for everything they've done for me. As a company all together they have gone above and beyond!

TERRIBLE! STAY AWAY! DO NOT TRUST!…read more They are NOT honest!!!! The owner, Dustin is money hungry only and will scam you insurance company and NOT tell you about all the "other" fees or damage they will do to your home. They will also cheat you out of quality materials and try to use cheaper ones to add more profit to themselves. more so, threats of putting a lean on you home were made for non payment.... when it was THEIR FAULT! the staff is irresponsible and ignorant!

The most significant section of my home is my kitchen, and I was very upset when we experienced…read moresome water damage because I keep my daily routine in order in my kitchen. The crew was highly professional and worked fast to restore everything to normal. It is so nice to have a working and comfortable kitchen back without all the mess.

Overall negative experience with our bathroom renovation due to poor safety, workmanship, and…read moreproject management. Examples: a chandelier over the tub was mounted to a plastic box sitting directly on ceiling drywall with the cable unsecured along the attic floor; several items required rework, including a custom vanity with an off-center sink cabinet, unlevel countertops, and visibly slanted shelves; the plumbing work had multiple problems and the plumber and his sister were fired. Ther are many, many other things I could mention. The project took over eight months instead of the four promised, with work gaps of days and sometimes weeks. I met with the PM three times to create a timeline, but they fell behind every time. The only reason he gave was schedule conflicts with other jobs. One positive: Guillermo and Jose were responsive and fully guaranteed their work. They made sure I was satisfied with the end product before ending the project.

TruStar presentation and work was good! Workers were courteous and professional.................read more

Utilizing TruStar was a mistake. The actual crew was pleasant but the office was rude and they…read moreappeared to be more focused on billing than by extracting the water out of my house.

Reactic Restoration and Nevo Are the best!!! Had an…read moreemergency with my basements that got flooded all over the place, Nevo arrived after an hour and inspected everything, talked with my insurance and handled the claim for me, restore all the water damage and more The price was low compared to other companies and the results was satisfying

I wish I had the positive experience others seem to have had. I only scheduled a quote with them,…read morebut I'm not going to use them based on my experience. I was trying to get a quote on removing mold from my vents and possibly fixing ceiling damage. I guess they don't go to condo units all that often because despite telling the scheduler over the phone and in email what my unit number was, it was never included in my address. In my experience, most services will give you a notification that the technician is on their way. I got notified when the guy called me because he went to the HOA office, since he didn't have my unit number. The HOA wouldn't have known anything even if someone was there since I own my condo and am responsible for the inside. The guy arrived, walked around inside with his dirty boots, and only peaked into my vents which were my main concern. He did test the stains in my ceiling with what I assume was a device that measures moisture. Then he said "I have everything" and left. No "goodbye" or letting me know what he saw or what next steps could be taken.

Our AC unit leaked and flooded the attic, causing water damage to two rooms, requiring the ceilings…read moreto be replaced. The Horizon team was extremely responsive to our request and came out the very next day to assess the damage and begin work. They worked with the insurance company directly (including completing the work prior to to the insurance payout) and made it as easy as possible for us to get our home repaired. Thank you DJ and team. I highly recommend the Horizon team for any water damage and restoration work, our ceilings look brand new.

I noticed some swelling on the walls of the shower and did not know what to do about it. So, I…read morecalled DJ at Horizon Water Damage & Restoration and he took the time to get a better understanding of the issue by asking all the right questions and was able to remotely diagnose the possible root cause. Then he provided his expert guidance on the next steps I should take with the insurance company to start the process of resolving it timely preventing further damage. I was very appreciative of the help I received from Horizon and I highly recommend them for honest guidance and damage restoration.

Had an exterior faucet pipe leak into master bedroom. Cavalry responded quickly and arrived when…read morethey said they would. Informed me of the work to be done. Would recommend.

Cavalry staff provided expert, knowledgeable service. I could not express my gratitude during a…read morestressful time! The work they did was exceptional - I recommend them without reservation!

Intensa dry services has done a great job assisting me with water restoration services. They…read moreresponded quickly to my request for services, provided a detailed quote the next day and started services quickly. They also charged a reasonable price and were very patient with myself and elderly mother and grandmother. The project managers John and Jacob provided great customer service. I definitely recommend working with Intensa Dry.

My washer leaked into my hallway, foyer, child's room, and even the kitchen. I reached out to…read moreIntensa Dry around 8 pm and Elnard was willing and able to come immediately! (I scheduled it for the morning as the children were already asleep). Elnard arrived 15 minutes early and walked me through all the different areas in my home that were showing water, much more than I had originally thought. He immediately started working on my home and came back over the following days to ensure our home was completely dry and my family was safe from any additional concerns that may arise from the water damage such as mold. Excellent communication, excellent response time, and as a REALTOR I plan on referring my clients should they ever experience water damage in their homes.