First time at this Autoshop, we were commended from our towguy after some car troubles and other…read moreshops were booked full and no room for our non-driveable car. Carzone has exceptional service, top quality of parts and the services they offer. Carlos mention warranty so that left us at ease. I highly recommend this car shop to anyone. They explain everything to us and that's why I will continue trusting this business. I was extremely satisfied with their professionalism, attention to detail and expedited service. Thank you again Carzone/Carlos for taking care of us last minute and doing a great job. Hablan español- k mas les digo. Este lugar Es de confiansa. Mi esposo y yo quedamos muy felices con el trabajo que Carlos hizo. Gracias de nuevo por todo y Happy Fourth of July

Ali had great customer service and was able to replace my blower motor in about an hour! He also…read morereinforced my bumper. The price was extremely fair, very fortunate to have found a reliable mechanic in the area !

Ashton at Calibur Collision in Roanoke Tx is awesome he fixed my Cad…read moreand got it back right away, he was friendly and professional. The whole place was clean and everyone I came into contact with was friendly and so nice. If I ever have to go back will definitely go back to Calibur Collison in Roanoke again, Thank again. L. Gibson

Just an absolute disaster. Took weeks to get it repaired and most of the heavy lifting of calling…read moreinsurance company was done by me. Nothing but excuses, zero communication (unless I called) and the final product was nothing but non OEM parts. You can tell OEM from after market off shore made parts. Totally dissatisfied with the finished product but the insurance company pushed me that way.

I've been bringing my 2010 Hyundai Sonata to City Auto for over 11 years, and I can't say enough…read moregood things about this place. Ted and the team are always kind, professional, and honest. Their prices are incredibly reasonable, and the service is consistently thorough and reliable. Recently, my A/C stopped working, and they replaced the compressor--now the air blows ice cold, and it feels amazing, especially in this Texas heat! Not long ago, my check engine light came on, so I brought the car in again. They carefully diagnosed the issue, replaced several faulty parts, and completely resolved the problem. The photo I'm sharing was taken during that visit. This is the only place I trust with my car, and every time I leave completely satisfied. City Auto truly delivers 5-star quality every time. If you're looking for a trustworthy and skilled auto repair shop, look no further--come here and you won't be disappointed!

I got three different quotes before coming to City Auto and this was by far the most reasonable…read moreprice, best customer service, and overall best service in general I've received. Ted was transparent about the cost and what they could do, and my car was in and out in three days. My car is restored to the way it was when I bought it, after two separate hit and run instances that left both my bumpers in terrible condition. The work done to my car exceeded my expectations and I am so grateful for City Auto Body for taking care of my vehicle as if it were their own. Thank you!!

Top tier BMW experts. Very reasonable. Knowledgeable and don't try try upsell you about stuff you…read moredo not need. I was paying $$$ at the dealership until I found Jim. They handle all my BMW s!

Very disappointed after 2 years of my flatbed 3500 being in and out of their shop rear seal on 2nd…read moretransmission is leaking and after convo with Auto Tech , I was told warranty had expired . My truck was in their shop more than it was on the road , 12 k miles or 1 yr warranty on trans ( of course warranty would expire if it was in their shop for 1 year or more trying to get trans right ) I've sent them a lot of business but not anymore . Also my 2500 Dodge truck had starting issue and Lee put new alternator and tensioner belt on it without hearing video I had of truck not starting , that was $1600 and same thing happened again and after watching YouTube video it was fuse box associated with fuel pump , which was $250 fix . Lee did not diagnose but threw parts at it on my dime .

I brought my vehicle here in August 2026 for a dent and scrape repair. Justin and his associates…read morewere very flexible with scheduling and did their best to get great pricing for parts. They told me the job would be a four-day turnaround, and it was. I found my vehicle to look amazing from their work, and they even touched up some other chipped areas on my hood from rock damage. I was thoroughly impressed with the quality of their work. Who anymore does more than what is asked, without nickel and diming everything? This place does. Highly, HIGHLY recommend.

The team at Hollywood have performed excellently at my paint repair on my car. With quick…read moreturnaround times, responsive teams, and even a free detail, a great added value, I would highly recommend this business. They are even able to accomade custom requests (such as removing divots from front bumpers) for a factory fresh, OEM style repair and shine. I wouldn't hesitate to do business with them again. Paintwork is very well done, cannot even tell there was a prior repair whatsover. Thank you to Mr Craig, Mr Jeff, and the team at Hollywood finishes for an excellent repair!

I've taken multiple vehicles to Fender Mender for repairs since before they moved from Keller to…read moreRoanoke. Some have been self-pay and others insurance-pay. They've been easy to work with and got the job done right. My last self-pay repair, they mistakenly missed that my Lexus paint was pearlescent on the quote. They added the pearlescent and the paint matched beautifully, and they honored the quoted price, even though the pearlescent paint additive is expensive. That kind of integrity speaks volumes to me!

Wow. This has literally been the worst experience I've ever had. Forget even trying to speak with…read morethe owner, Barry. You will be hung up on, or he will not come out of his office to discuss anything. I've never dealt with a more unprofessional business owner. Please avoid this place.

Let's face it, the only reason you end up here is due to an unfortunate circumstance. Ours was…read morebeing the victims of a hit and run that left our vehicle with some nasty damage. We chose this place based on good reviews plus the fact that they are a preferred provider with our our insurance company. Throughout the entire process they were very transparent. They kept us updated on the status of the repair with phone calls and texts including photos, which definitely gave us confidence in their work. Furthermore, the repair was completed exactly when they said it would be when we first dropped off the car. And, the finished product looks as good as new. Trying to navigate the murky waters of finding a trustworthy repair place can be stressful to say the least. After all, it's easier to be taken advantage of when you're distressed and desperate. Thankfully, Caliber Collision is fair and expeditious in their practices. I hope we never find ourselves in this situation again, but if we did, I wouldn't hesitate to use them again.

Superb customer service! I was in an accident and Caliber made the insurance claim repair process…read moresimple. The team works very efficiently and quickly to get you in and out on your way. I was most impressed by the text updates I would receive from my service advisor Scott. I was able to reach out via email, text or phone call whichever was most convenient and would always receive a response. If you are renting from Enterprise they have a shuttle that comes and picks you up to drive over to their store in Grapevine as well. Most importantly, my car looked good as new when they were done with the repair and was spotless. I am completely satisfied with this experience and would highly recommend!

We took a vehicle to Christian Brothers here in Bedford a couple years ago to have it looked at for…read morea problem we were having. Turned out, it was a problem they couldn't fix (Ford is a pain in the backside). So, they charged us for nothing but the labor to look into it. Because of their honesty, we took our vehicle in when one of the door handles randomly snapped off one day (really shouldn't do that on a 2016 vehicle). They were wonderful and kept us apprised of the progress and pricing every step of the way. We even had them perform our state inspection while they were at it, which was a great value. The staff was super friendly and helpful every step of the way and zigged when we zagged (it was a particularly bad week for cars for us). Everyone we encountered seemed very trustworthy, the price seemed fair and the finished product is perfectly acceptable. We will be using Christian Brothers for our auto shop needs in the future.

I've been to their shop a few times. This last experience has lost me as a customer…read more They held my car for almost a week and made lots of excuses like "the tech is still looking and hasn't found the issue yet". The problem was very obvious, and it was explained with great detail, and should not have taken so long. It was all just excuses. They also added a laundry list of problems they found and inflated the bill. They even made up a problem and tried to quote me $6000+ for repairs. I could buy a new car for this price, this repair is almost more than the value of the car. In the end, I paid $3300+ and I don't believe they did all the work they claimed. They charged me to change one of my fog lights and never did it too. This whole experience proved to me they have no integrity and make stuff up to suck as much money as possible out of the customer. They all had guilty smiles on when I was in their office paying. They tried to get me to pay for a large, non-critical repair. Going by the experience I had, I am suspicious they may have left things "loose" to create a car problem down the road. The car still has a rattle in it, and this was the reason I brought it in. In the end, I had to wait a week, waste money using Ubers, lied to, bill inflated, did not do all the work they listed, and possibly sabotaged my car to have failure later. This car is pretty new. I have been very gentle with it and always do regular maintenance. The car only has 70k miles on it. They essentially tried to con me. I am posting this so others can see what sort of tactics they use. I will be using a different mechanic and I am going to have this mechanic shop do an examination of the car. The car is fairly new. It should not have all these problems. Either they lied or created them and tried to suck $6000+ from me. Even the $3300+ I paid was ridiculous. EDIT: I am probably going to do a chargeback because I believe they frauded me. My car is worse off since they touched it. I came in for something that was more of a "noise inconvenience", not a major repair. When they came back to me and named a list of repairs, I agreed because I figured the car would be immaculate. This is not the case. My car is worse. They wanted to upsell me on more repairs and I declined. The noise is worse, I hear parts rattling. I am nervous now about my tire coming off the axle or some other major malfunction and it causing me to get in a major wreck. I know they will try to blame me. But you can simply check the miles when I went into their shop and the current miles it has now. Not even 500 miles have been put on it since. All local driving. It is also obvious they did not do all the work they claimed. I wish I never allowed them to touch my car because now it feels broken. The car was fine before.