They went out of there way to get my 33 year old boat running,let me know where what's needed and…read morewhat's not,my boats in the water and we are having fun

I called to get my windows tinted and they got me in the next day for a reasonable price. They were…read morevery professional and fast! I was very happy with my windows. Thank you!

We purchased a new-to-us Subaru a few weeks ago from KFS and almost all of the experience was…read moreexcellent. We showed up on a Saturday afternoon and test drove half a dozen different cars before settling on the one we wanted to buy. The whole time, the salesperson was patient, professional, and knowledgeable, and never pushy or disingenuous. We ran out of enthusiasm for test driving more cars way before he did. When we decided that we wanted to go home and sleep on it before making a decision, the salesperson was surprisingly understanding and not pushy. We came in the next morning and, after some negotiating, bought the car. The negotiations were similarly friendly and non-confrontational and we felt like we received a fair-to-better-than-fair deal. Our only criticism had to do with the person who handled the paperwork for the purchase. They did come across as pushy and aggressive with their attempts at up-selling. We also determined later that some of the information they gave us was misleading or incorrect. One additional note is that the dealership played exclusively Christian praise music the whole time we were there. This is apparently the owner's decision.

This is a very long overdue review, but for those who are in the market for a new vehicle, I'd…read moresuggest a different dealership. Unfortunately, I regret ever coming to Ken Fowler. My husband and I just had a baby, so we were in the market for a bigger vehicle. Online I found a Chevy Tahoe we were interested in so we went to check it out. Upon arrival, we met Alberto, one of the sales representatives at the dealership. I told him I wanted to check out the Chevy Tahoe they just got in and he told me he can't sell that to me because it smelled like cigarette smoke but that we could take a look at the other vehicles on the lot that were similar. Now that I look back - I appreciate the thought, but it is weird he didn't even bring out the car for us to make our own judgment. After looking at the other cars they had - we decided on a 2017 Chevy Tahoe Z71. We purchased the vehicle on 7/1/24. Within one week, I noticed that the transmission was slipping! Transmission issues on a vehicle you just bought is the LAST thing you want to find out after you just made a big purchase of over 30k. I reached out Alberto on 7/10/24 to discuss bringing the Tahoe back, in hopes that they would make this right. On 7/12/24 The Chevy Tahoe was brought into the service department. We explained our concerns and they ran their diagnostics. They concluded that the Tahoe was in Auto 4WD and that's the reason it was driving weird. We never set the car on Auto 4WD, but even if it was accidentally switched over, that shouldn't cause the transmission to slip? We picked up the car and later that night we still had the same unresolved issue. Nothing was fixed! On 7/16/2024 We came back to Ken Fowler. This time the service representative asked if I wanted to take a drive with the mechanic since the car wasn't throwing any "codes". On this drive, the mechanic confirmed that the transmission seemed to be slipping around third and fourth gear. Ken Fowler was going to keep the Tahoe and reach out to the manufacture to see if this was something that was covered under warranty. They didn't have any rental cars available for us. I explained that I needed to commute to work in the morning - so the service representative suggested I take the Tahoe back until GM Motors replied?! I found this extremely unprofessional and unsafe. Did I mention my husband and I just had a baby? 7/18/2024 The service department called to tell me that they weren't going to replace the transmission, but were going to replace the valve body and that it would be ready in a week. 7/19/2024 Received a call the next day that the car was ready for pickup and that they didn't end up replacing the valve body. They replaced bolts within the valve body that were missing. Uhh...where did they go and how long were they missing? Basically, they slapped a small band-aid on a much bigger problem. We picked up our Tahoe and surprise surprise...STILL SLIPPING. I called Ken Fowler and asked if I could speak to the owner, but was redirected to the sales manager Vern. I explained how upset I was about the entire situation and that I felt they should either replace the transmission or take the car back. Vern told me to come in the next day and he would "see what he could do". When I requested to speak to the owner, he told me it was unnecessary because if they decided to take the car back - that would be his call. The next day I came to meet Vern, but he wasn't there and had left early for the day. Are you kidding me? This time I spoke with Vic, who I could tell genuinely felt bad about the entire situation. We agreed that I would bring the car in the next morning for another drive with a mechanic, and so I could speak to Vern. The next day was the fourth time we had brought the car back to Ken Fowler. I had another ride with the mechanic, and during the ride the transmission slipped. When we got back from this awkward excursion, the mechanic asked if he could take ANOTHER ride with his manager. Seriously? We sit down to have a conversation with Vern who tells me that the mechanic said THERE IS NOTHING WRONG WITH THE CAR. I couldn't believe it! I asked to speak to the owner again but was told he wasn't available and there was nothing they could do because the car was perfectly fine. I was completely flabbergasted and upset that I left the conversation in tears. My husband sent videos to Vern of the transmission slipping, to which he never replied to us. So there we were stuck with a car that had a faulty transmission. Also never received plates or registration from the DMV. When I called Ken Fowler about that they said the DMV lost the paperwork. Interestingly, the DMV said Ken Fowler never even initiated a transfer of title. Fast-forward to December 2024: TRANSMISSION FAILED AND NEEDED TO BE REPLACED. We didn't even have the car for six months. In hindsight, I would've rather had the Tahoe that smelt like cigarettes. RUN! DON'T WALK FROM KEN FOWLER!

Very impressed with the craftmanship and skill Clint brought to install our beautiful new windows…read more The downstairs windows were destroyed and desperately needed attention. We went with white vinyl and I have to say, it is such an incredible transformation! From the outdated and dreary aluminum windows we once had before, to energy efficient, durable, new windows that glide effortlessly and just make the room pop. We were especially impressed with the careful attention to detail Clint provided. He didn't skimp on materials and even went as far to clean up the broken glass around the property. Quality service, from a reputable company. Strongly recommend Clint for installation: Courteous, friendly, and timely. He will get the job done quick and transform your house into a home. We plan on scheduling the replacement of all our upstairs windows soon! Thank you again, Clint!

Had a stained glass interred with another one. Now that I'm back in my old house, I want to other…read morestain glass put back. They took a work order sheet, but it must be on the bottom staying there or thrown out, cuz it's been 3 months and I don't think he wants to do it.

I drive highway 29 and do my best to stay away from large trucks, so as to avoid chips and cracks…read morein my windshield... but there is only so much a person can do. A truck headed the other way sent a rock flying toward my windshield, and yep you guessed it. CRACK!!! I am now in need of auto glass windshield repair help. This is not the first time I've had the windshield cracked, but it's the first time I've used JT Autoglass. And from now on they will be the only place I go. They were polite. They were fast. They were reasonably priced. They dealt with my insurance company. The install guy was a total pro. And now my window looks just like new. They even offered to come to my work and replace the window there. I could not be happier. These guys are the best!

I brought my vehicle back after a year and half since my $1300 window replacement as the window…read moreside moldings were coming loose. The receptionist wanted my information and told me that I still owed them $500 because my deductible was never paid. She told me they were not going to do anything until I could prove that I paid. I went to the bank and got a copy of the check, brought back to the shop and was then told, we don't have those clips they will have to be special ordered and I have to pay $40 now and come back when they arrive. I went to local AutoStore and bought the 10 clips for $8 and did it myself. That was the 3rd winshield I purchased from them, and my Last. Highly recommend Ortiz in Lakeport for anyone that wants good customer service and respect as a customer.

I had a broken window. The motor that controls the window was busted and I needed it fixed fast…read more Priceless was referred to me by Redwood Tree on N State ST., who could have helped me, but they were very busy. Thank you RT !! These guys were fantastic !!! I spoke to Mariah , who was wonderful! I was stressing over my window but she was calm and so helpful. and the gentlemen at the shop were nice, friendly and fast and efficient. Their rates were great!! I find most car/ window businesses to be financially abusive!! These guys are fair.

I would like to give a shout out to Jeremy of priceless Auto Glass for replacing my window in my…read more2016 Chevy Colorado that I purchased from strohmeyer's at strohmeyer's his service was second to none efficient he was on time very nice very professional thank you very much and shout out to the office lady who ordered my window from priceless glass in Ukiah...

I was very pleased with my service from Lopez Auto Glass. The work was efficient and well done and…read morethe price was reasonable. I recommend them to anyone needing to have their auto glass repaired or replaced.

I had a broken rear window in a 20 year old car. Lopez answered my questions, researched cost and…read moregave me a price in a few minutes on the phone. It doesn't get any better.

Highly recommended this business. I called Mike and scheduled an appointment for a smog check, same…read moreday with excellent service. I tried two other shops in Ukiah for the same smog check and got the run around from both of them additionally paid more money at both shops that did not complete the job! West Coast's shop is clean, organized and staffed with professionals. I greatly appreciate a service provider that is honest and reliable. Thank you

Great customer service, quick work, and fair prices…read more I needed a repair to my car's control arm done, and I wasn't happy with the prices that were quoted to me in San Francisco. I called a few shops in Mendocino, and West Coast gave me the lowest price quote (much less than I would've paid in the city). Mike was friendly and patient with my questions on the phone. (They required me to put down a small deposit for them to order the part, which seems reasonable.) They got the repair done in less time than they estimated, and the final cost was lower than the estimate they gave me, because they wound up only needing to replace part of the control arm. I appreciated Mike's honesty, and the fact that he didn't waste resources by replacing the piece that was still good. Mike and his crew do good work. I'd definitely come here again.

Posting review for my mom: "Very happy with their service…read moreoverall! Especially Angela keeping me updated. Thank you for your excellent service." Carol Erickson

Angela at JT Auto Glass is amazing... She helped me with everything... Such great service and…read morekindness .. Please know that business couldn't run without Angela