Had a stained glass interred with another one. Now that I'm back in my old house, I want to other…read morestain glass put back. They took a work order sheet, but it must be on the bottom staying there or thrown out, cuz it's been 3 months and I don't think he wants to do it.

No one ever answers the phone, no matter what time you call, and then I've never received a call…read moreback. Same thing happened last year when I had a different project. They don't get a third chance. They clearly don't need the work, so I've spent my money elsewhere.

Minor front end damage. Quick on quote, dealt with ins. co., quick on the repair, car looks…read morefabulous. Even cleaned up the interior. Front office seems organized and attentive.

I would NEVER use or recommend this body shop. DO NOT COME HERE if insurance is not covering the…read morecosts. We are paying out of pocket to make sure our daughter's insurance rates do not go higher. Our daughter was at fault for a minor fender bender and we didn't have any say as to where to take the other person's vehicle. They chose this shop. Minor fender bender and the first quote was $3500, outrageous. Once they "got in there... more damage" now we are at $5300. By the time this job is complete I'm sure we will owe over $6k for something most other shops would've charged around $1500 for. It's one thing to price gauge insurance or large fleet companies. No need to price gauge honest working people. Shame on McCarty's.

Fast, efficient, reasonably priced, reliable, and genuine. They under promised and over delivered,…read morehaving my car ready for me faster and cheaper than originally estimated. This is my new spot for anything I need done. Thanks again y'all!!

Last week I went in for something I felt would be minor. It was the plastic coverings underneath…read morethe car. I had gone elsewhere to get an oil change and I realized too late that they didn't screw the coverings back in properly. So I went here and the first guy said it couldn't be done, I'd have to get new ($300) coverings. The front office gentleman, Christian, told me to hold on. He spoke with another great guy, Chris, about my situation and Chris was able to get my problem resolved quickly and for dirt cheap. They COULD have taken more money (or rather attempted to because honestly I was going to have to look for another shop) but they were honest and fair. NOW if I ever need a bigger issue taken care of with my car, I can trust this place to not overcharge me for the service. Thank you again to Christian and Chris!

Have purchased 2 cars over the years from Thurston Honda and both have been terrific as well as the…read moreservice/repair department. Only downer is that folks in the express service department where you drop off the car are sometimes loaded with perfume so it's really hard to stay at in that space for long --way too stinky.

To be honest buying cars have always taken a couple days even paying cash. Luis helped me out today…read moreand within 5 hrs, hour and a half drive each way to lakeport had the car in my driveway. I have never had a more pleasant car buying experience. EVER. Even buying with straight cash cars have taken me 2-3 days to purchase and receive. With Luis he expedited everything. Hands down best car buying I have ever have. I will be coming to Thurston from here on out for my next few cars. Outstanding service. Above and beyond to get the deal dine.

I have been coming here since a couple days after they opened…read more. my car is so sparkling clean inside and out that I quit going to both of the other places I have been going for years... because they do such a good job here. They are very open & receptive to constructive criticism and super friendly. they obviously care. I even once left a large sum of cash in the car & it was all still there after my detail. No need to go anywhere else in my opinion. Very affordable compared to the other guys too.

They did an excellent job with customer service and the care for washing my car…read more I am very Happy with the service and will always use ukiah car wash

Quality work! Excellent service!!…read moreBest pricing by far!!! Mr. Ortiz had us drop our vehicle in the afternoon and offered to garage it overnight ... which he did!! He also went ahead and did the work (replaced cracked windshield in 2026 Toyota Tundra. Others proposed crazy prices and were recommended by our insurance carrier. Mr Ortiz did the job for so much less I'm almost embarrassed to say but, suffice to say ... ALOT!!! This is my auto glass guy from now on!! Auto Glass Ortiz is The !!! X 1000!!!

Ramone is one of the hardest working and meticulous guys I've seen in Lakeport's auto repair…read moreindustry. He's an absolute perfectionist and does the job better than the factory's own machines. I used to have cracked windshields all the time before coming to Auto Glass Ortiz. Now, my heavily abused and vulnerable Sprinter windshield is lasting three years and counting. This guy loves his customers and community, also. He's stopped mid-job just to help me with a small personal project and also to look for an old receipt for my insurance claim.

Called ahead to schedule an appointment adrian was super helpful and got me in the next day…read more Unfortunately I thought I wouldn't be able to make it in due to working at 8 before they open. However he came in early so I could drop off my car, by the time I was off the car was all done and ready to go. The tint came out as smooth as butter after a couple of days and they even put tape to stop passenger from rolling down the windows before the tint dried.

I've visited Adrian's twice for a complete interior and exterior car detailing and for a small car…read moreit was $35 (with no shampoo) and the outcome both times exceeded my expectations. The service is friendly, too. It's important to tip car detailers. I'll be back for sure.

This place has integrity, gives reasonable quotes, and has caring staff that actually makes sure…read moreyou get what you need on the road. You can trust that they will consider your best interests and give you a good deal.

Not from the area but was working in Ukiah for a week. Mixed feelings about my experience. Great…read morecustomer service but not detailed workmanship. Dropped off my truck for an air conditioning leak. Had been to two other mechanics near my home that either couldn't find a leak or simply replaced a valve and recharged, only for me to find out that by the next day, the refrigerant leaked out. TC replaced a valve and again, by the end of the next day, the refrigerant had leaked out. Brought it back in on the day I was heading home and they looked again and found leaking gaskets which they replaced at no charge. By the time got home to Nevada, all of the refrigerant had leaked out and I was again without cold AC. Staff was super friendly and had no problem standing by their work. I knew I would be back in Ukiah two weeks later and scheduled to bring my truck in on a Saturday (even though they are closed but someone was supposed to be there). Called a couple days before to confirm and was told that nobody would be there since they weren't sure if I was definitely coming. Well, I'm from NJ where a person's word means something. I had solid plans to be there since my wife and I were vacationing in the area. Unfortunately, like previous shops, they didn't take the time to look at every aspect of the system and when I went to a fourth mechanic, he was able to diagnose a leaking compressor along with a ticking noise coming from the bearings and shaft of the compressor. There was dye around the bottom of the compressor which I assume was put in the system by TC. So again, mixed feelings about the experience. Would definitely go back if I needed a friendly shop in Ukiah but would be concerned with the quality of the work.