I went here expecting I would lose my cool as I was angry I had been towed from a spot which was…read morenot marked in any sort of way. I talked to the owner and he was very helpful. He understood and suggested I get my apartment complex (the one who had called them to towe me for no good reason) : riverside ranch. He took off 50% of the fee and offered to refund more if the apartments called and reimbursed him. They won't because their management is garbage but at least Saucedo's was helpful.

Okay sure, we all get mad when we get towed, I get it. What bothers me is that this is a family…read morebusiness, and they make the kids take the brunt of angry people. The mom demanded one of the children to walk my husband to his car. Sending a child into the back of a junkyard with a man seems just straight up unsafe. Luckily my husband is sweet, but in an environment where people are going to be angry, don't make the children have to face it.

What you get when you do a blind internet search for a tow company…read more Like he was in a hurry and rude. He drives the car up on the tilted flatbed at a 45° puts it in park and let's off the brake so the car rocks back and forth locking the transmission into park. Doesn't bother to set the parking brake. Takes off in a tear so that you're not there when he's taking it off the truck and you can hear your transmission, grinding and slamming when he takes it off the truck. Wouldn't ever use again. He doesn't givea flip about other people's property. He acts like it's totally normal. I bet he does this to everybody he can. Ruins a lot of transmissions.

Good service. Answered the phone and picked me up quick. Just a weird situation, wasn't too nice…read more Seemed in a rush.

Honestly was a bit bummed that my car got towed but the guy that helped me out (I should've gotten…read morehis name, oops) was super cool. The interaction went smoothly and I got my car back pretty quick. My car was gone for 3 days so it was fairly pricey but if you get your car on time you'll be fine.

Zero stars. Stole my vehicle from front yard in the middle of the night and I ran them down naked…read moreand they made me pay 75 for them to drop that shit in the middle of the road. SO HARD TOO like what.

When my car suddenly wouldn't start after 4pm I knew I'd be in a rush to get things done before the…read morehour when every business stops taking calls. The garage I called gave me JV's number for service. JV came in a reasonable amount of time with a modern rig and got my so-not-miniature sedan out of what looked to me to be an impossibly cramped parking spot. He did so very quickly and with complete confidence. He was friendly and professional, and even dropped me at home on the way. Since he wasn't sure if the lot would be open when he got there just after closing and knew the mechanics didn't have a key drop, he advised me to keep the key, double-check the car was locked when I hopped out at my house, and to drop the key off tomorrow to be safe. When I arrived the next day, my car was expertly parked within the security gates but I appreciated the advice. I got a discount since I'd been referred by the garage. Truth is I would pay full price to hire him on my own. He's marvelous.

Called needing a in town tow. They were polite and told me they were on a tow already. But could…read moremeet me in 30 min. They followed up with a phone call once they arrived to meet me. They driver was polite, knowledgeable, and fast. He made everything look easy. He pushed my Jeep out of the parking spot and loaded it. He allowed me to drive ahead to the auto repair shop while he finished locking the Jeep down. So I was able to talk to the auto repair guys and have them ready. He unloaded it and was professional in telling me how to pay him. Awesome I highly recommend them and saved their contact in my phone. Thank you.

I had called another service that NEVER showed up. Jj's showed up and took good care of my mother…read morein law.

car was towed here after an accident. Made an appointment to sign the for the insurance to pick it…read moreup. We get there. No one's there at the appointed time. Call them. They say they're ! been 20 minutes so here.

We have been using these guys for years. They have worked on all of our vehicles. They are honest…read moreand they are fast. I don't hesitate to take any type of maintenance or repair to them. They give me an exact breakdown of what's going on and what needs to be done and what at what cost and the option to choose. I've always felt that we've gotten good value for our money at Reliable. Highly recommend!

Super reliable, always trust their judgement. Needed an air conditioner tuneup and they were very…read morehelpful and anytime I have a car issue I always go here.

Thank you Rios Towing. You were there when I needed you and agreed to help us in our little crises…read more Even though I canceled at the last minute, you still arrived, helped my Elderly Father and helped get him home. You Rock Rios Towing! #reliablecounts #sanmarcospride #iwilluseyouagain

It's never a pleasant experience to be towed and have to pick up your vehicle. HOWEVER, there is no…read morereason for any receptionist to have the most heinous attitude when trying to calmly retrieve your vehicle. Since the moment we contacted RGC over the phone, we were met with nothing but hostile attitude trying to inquire politely about our towed vehicle. I'm never one to ever write a review, but the feeling of utter disrespect is unacceptable and criminal. Simply accompanying your friend to release a vehicle constitutes a rude "enforcement" of "policy" that requires anyone who is not the impounded vehicle's owner to stand behind the gate, not even allowed to sit on the seats conveniently placed outside the office door. Even trying to maintain a calm and civil tone will not appease Ms. Tish who does not seem to understand the concept of customer service. Like I said, I am never one to even think to leave reviews anywhere, but this business is the furthest thing from professional and I am forewarning you that you will see the brightest color of red when you fall victim to this scam and embarrassment of a towing company. Oh, and do not be misled by all of the hopecore-esque decor inside the office. It is deceiving and lord have mercy on these people's souls. -angry crunch fitness visitor parker O stars lolllll

Rude, unprofessional and towed a vehicle with a valid parking sticker displayed illegally.read more

Total scam artist and rude, a bit scary. the lady that answered the phone is the rudest b_t_h…read more she must hate her life. I called the cops and the officer told me they received complaints all the time.

this very bad service they charge me 1,000 dollars for…read moreparts in advance and they never show up to do the work they are thieves. don't get their serious

This company tried to scam me. I had a flat tire on the freeway and I attempt to change the tire…read more But I was in a hill and my jack was slipping. After my second attempts. I called my Insurance company for roadside assistance. Bobcat towing was assign to me as a provider. They revise my service for 3 times. I waited 3 and half hours. I finally called the provider and he stated that my insurance company is only paying him half for the service and he asked me if I was going to cover the other half. Which was 89 dollars. I contacted my insurance company and they stated that my bill was covered 100%. The provider from bobcat towing I talked to is a shitbag trying to scam people in need.

Scam Artist in Disguise - Avoid at All Costs…read more Around 6:30 PM, after a 12-hour shift, I pulled over on the freeway because my driver-side exhaust pipe had slipped off and was dragging. While waiting for family to arrive, a man in a white Chevy truck with yellow emergency lights stopped. He was around 5'8", gray beard, with a young girl (his daughter, I assume) in the passenger seat. Before even looking under the car, I told him exactly what was wrong -- the pipe had come loose just past the catalytic converters and was scraping. I made it very clear I didn't need anything major, just for it to stop scraping so I could get home. I also told him I could give him gas money or $50 as a thank-you. He agreed. Without saying much else, he immediately had his daughter bring over a jack and an angle grinder. He then sawed off the exhaust pipe completely -- a process that took maybe 15 minutes. Afterward, he told me to start the car (now sounding much louder, obviously), said it "sounded better that way," and started writing something. What he handed me was a printed "receipt" charging me $350 for "grinder work" and a "torn O2 sensor repair" -- both of which are absolute lies. My O2 sensor wasn't damaged, and I had no check engine light or error codes. When I refused to pay, he got aggressive, trying to crowd me against my trunk while saying his daughter was a witness that I "agreed to pay." Let me be clear: I didn't ask him to cut anything. I didn't approve the cost beforehand. I didn't agree to pay a set amount. I didn't even call him -- he pulled over on his own. He started fake-calling someone and threatening to "get me towed." When I stood my ground, he said absurd things like "death by deceivement" (not a real thing) and started trying to manipulate me into paying. Then my family arrived, and he yelled at my mother while trying to guilt her into paying. My mom, wanting to de-escalate and get home to my recovering grandma, offered him $140 -- which he snatched and left with. The receipt he gave me? No name, no client info, no license, no car model -- completely bogus. This man is a predator who takes advantage of people stranded and vulnerable. He intimidated me and my family, lied about the damage, and tried to bully money out of us for something I never agreed to. He's running a scam operation with no integrity, and dragging his daughter along for it -- which is honestly heartbreaking. To the man who scammed me: You said it would cost $60 to weld the exhaust back on. So why would it cost $350 to hack it off? You're not just dishonest -- you're deliberately abusive. I hope someday you feel the kind of violation and disrespect you inflict on hardworking people. Avoid this roadside "mechanic" at all costs. Call a tow truck or wait for someone you trust. This man is a scammer and a thief. BELOW ARE THE PHOTOS OF THE RECEIPT HE USED FOR EXTORTION AND THE AFTERMATH THAT SUPPOSEDLY COST $350 https://www.imghippo.com/i/Dosj5576vE.png https://www.imghippo.com/i/BEU1944GWk.png

They were the only towing company thay stopped while I was waiting for the san antonio free…read moreroadside service guys to come..while they were in between a shift change I waited nearly and hour before veterans guys stopped to help me..thank Goodness because my truck was loaded with parts I needed to deliver..So thank you guys sooo much for rescuing me!!