Okay sure, we all get mad when we get towed, I get it. What bothers me is that this is a family…read morebusiness, and they make the kids take the brunt of angry people. The mom demanded one of the children to walk my husband to his car. Sending a child into the back of a junkyard with a man seems just straight up unsafe. Luckily my husband is sweet, but in an environment where people are going to be angry, don't make the children have to face it.

3/7/2026. Its a scam - get pics of your car in their lot,…read moreget a picture of the person that claimed to tow your car, ??????, Profit. Dude tried to lock me in his Tow yard after I paid for my car and started taking pictures of it - he told me "What are you gonna do if i decide to make you stop taking pictures" or something along the lines and attempted to close the tow yard gate on me and keep me there. They don't understand that is defined as kidnapping in these parts. (Had to contact the police about the situation). So this isnt isolated, https://maps.app.goo.gl/QzqvpoyEbGSwEkgRA Link of them kidnapping a child aswell.

What you get when you do a blind internet search for a tow company…read more Like he was in a hurry and rude. He drives the car up on the tilted flatbed at a 45° puts it in park and let's off the brake so the car rocks back and forth locking the transmission into park. Doesn't bother to set the parking brake. Takes off in a tear so that you're not there when he's taking it off the truck and you can hear your transmission, grinding and slamming when he takes it off the truck. Wouldn't ever use again. He doesn't givea flip about other people's property. He acts like it's totally normal. I bet he does this to everybody he can. Ruins a lot of transmissions.

Good service. Answered the phone and picked me up quick. Just a weird situation, wasn't too nice…read more Seemed in a rush.

Honestly was a bit bummed that my car got towed but the guy that helped me out (I should've gotten…read morehis name, oops) was super cool. The interaction went smoothly and I got my car back pretty quick. My car was gone for 3 days so it was fairly pricey but if you get your car on time you'll be fine.

I've used Will Tow a few times and I have always been satisfied with the service and prices. I…read morecalled today to use them again and my situation is beyond what they can safely tow. They gave me some recommendations for other companies that can help me. That's what I call good customer service. Will Tow in San Marcos TX is definitely my go-to towing company while I'm in San Marcos.

When my car suddenly wouldn't start after 4pm I knew I'd be in a rush to get things done before the…read morehour when every business stops taking calls. The garage I called gave me JV's number for service. JV came in a reasonable amount of time with a modern rig and got my so-not-miniature sedan out of what looked to me to be an impossibly cramped parking spot. He did so very quickly and with complete confidence. He was friendly and professional, and even dropped me at home on the way. Since he wasn't sure if the lot would be open when he got there just after closing and knew the mechanics didn't have a key drop, he advised me to keep the key, double-check the car was locked when I hopped out at my house, and to drop the key off tomorrow to be safe. When I arrived the next day, my car was expertly parked within the security gates but I appreciated the advice. I got a discount since I'd been referred by the garage. Truth is I would pay full price to hire him on my own. He's marvelous.

Called needing a in town tow. They were polite and told me they were on a tow already. But could…read moremeet me in 30 min. They followed up with a phone call once they arrived to meet me. They driver was polite, knowledgeable, and fast. He made everything look easy. He pushed my Jeep out of the parking spot and loaded it. He allowed me to drive ahead to the auto repair shop while he finished locking the Jeep down. So I was able to talk to the auto repair guys and have them ready. He unloaded it and was professional in telling me how to pay him. Awesome I highly recommend them and saved their contact in my phone. Thank you.

car was towed here after an accident. Made an appointment to sign the for the insurance to pick it…read moreup. We get there. No one's there at the appointed time. Call them. They say they're ! been 20 minutes so here.

In the midst of an insurance claim our adjuster called and was left on hold, then hung up on. It's…read morebeen TWO DAYS!!! State Farm has been trying to get my partner's car sent to another tow company, but these people can't be bothered to even answer the phone. When we call, they hang up. So our car is sitting in limbo because of a bunch of lazy employees who can't be bothered to do their job. NEVER use this place! If you get into an accident tell the police not to contact them.

Joe and his crew prepared my AC on my 2015 encore it needed the AC compressor and the AC condenser…read moreeverything went great

We have been using these guys for years. They have worked on all of our vehicles. They are honest…read moreand they are fast. I don't hesitate to take any type of maintenance or repair to them. They give me an exact breakdown of what's going on and what needs to be done and what at what cost and the option to choose. I've always felt that we've gotten good value for our money at Reliable. Highly recommend!

It's never a pleasant experience to be towed and have to pick up your vehicle. HOWEVER, there is no…read morereason for any receptionist to have the most heinous attitude when trying to calmly retrieve your vehicle. Since the moment we contacted RGC over the phone, we were met with nothing but hostile attitude trying to inquire politely about our towed vehicle. I'm never one to ever write a review, but the feeling of utter disrespect is unacceptable and criminal. Simply accompanying your friend to release a vehicle constitutes a rude "enforcement" of "policy" that requires anyone who is not the impounded vehicle's owner to stand behind the gate, not even allowed to sit on the seats conveniently placed outside the office door. Even trying to maintain a calm and civil tone will not appease Ms. Tish who does not seem to understand the concept of customer service. Like I said, I am never one to even think to leave reviews anywhere, but this business is the furthest thing from professional and I am forewarning you that you will see the brightest color of red when you fall victim to this scam and embarrassment of a towing company. Oh, and do not be misled by all of the hopecore-esque decor inside the office. It is deceiving and lord have mercy on these people's souls. -angry crunch fitness visitor parker O stars lolllll

I was stuck in a broken down for almost 2 1/2 hours for multiple different reasons. I was lucky…read morethat someone saw that I was on the side of the road and they contacted Rios towing for me and they were there within minutes. The man who told my car was so nice and comforting after the traumatic night that I had. I highly recommend this company. If they hadn't picked me up, I'm 100% sure I'd still be stuck on the side of the road. 10 out of 10 service.

My roadside took its sweet flipping time dispatching this company but when they finally got there,…read morethe driver was so kind and concerned about us. We were broken down with a completely shredded tire on the left side of the highway up against the speed wall. And we were in a huge hurry to make it to an important appointment. I told him we were desperate to make it to a doctor on time and he hustled in high gear to get our car loaded on his truck and definitely put his own skin on the line by braving the left side of the highway to get us moving in a hurry. I wish I had gotten his name to praise him directly, because this driver was absolutely wonderful and caring and he didn't have to be.

Rude, unprofessional and towed a vehicle with a valid parking sticker displayed illegally.read more

I appreciated the quick response... although the quote given to me over the phone was different…read morefrom actually quote charged. My son is in college at Texas State and the dispatcher was very happy to assist us...becAuse of the companies ties to university. I mean it's called bobcat roadside tire assistance and he stated because my son was a student he'd receive a discount. Well the $170 quote was less than actually charge of $250 that was paid. I just thought a review would be sufficient to all who actually call for bobcat roadside assistance...be very aware that an up charge may occur.

this very bad service they charge me 1,000 dollars for…read moreparts in advance and they never show up to do the work they are thieves. don't get their serious

Scam Artist in Disguise - Avoid at All Costs…read more Around 6:30 PM, after a 12-hour shift, I pulled over on the freeway because my driver-side exhaust pipe had slipped off and was dragging. While waiting for family to arrive, a man in a white Chevy truck with yellow emergency lights stopped. He was around 5'8", gray beard, with a young girl (his daughter, I assume) in the passenger seat. Before even looking under the car, I told him exactly what was wrong -- the pipe had come loose just past the catalytic converters and was scraping. I made it very clear I didn't need anything major, just for it to stop scraping so I could get home. I also told him I could give him gas money or $50 as a thank-you. He agreed. Without saying much else, he immediately had his daughter bring over a jack and an angle grinder. He then sawed off the exhaust pipe completely -- a process that took maybe 15 minutes. Afterward, he told me to start the car (now sounding much louder, obviously), said it "sounded better that way," and started writing something. What he handed me was a printed "receipt" charging me $350 for "grinder work" and a "torn O2 sensor repair" -- both of which are absolute lies. My O2 sensor wasn't damaged, and I had no check engine light or error codes. When I refused to pay, he got aggressive, trying to crowd me against my trunk while saying his daughter was a witness that I "agreed to pay." Let me be clear: I didn't ask him to cut anything. I didn't approve the cost beforehand. I didn't agree to pay a set amount. I didn't even call him -- he pulled over on his own. He started fake-calling someone and threatening to "get me towed." When I stood my ground, he said absurd things like "death by deceivement" (not a real thing) and started trying to manipulate me into paying. Then my family arrived, and he yelled at my mother while trying to guilt her into paying. My mom, wanting to de-escalate and get home to my recovering grandma, offered him $140 -- which he snatched and left with. The receipt he gave me? No name, no client info, no license, no car model -- completely bogus. This man is a predator who takes advantage of people stranded and vulnerable. He intimidated me and my family, lied about the damage, and tried to bully money out of us for something I never agreed to. He's running a scam operation with no integrity, and dragging his daughter along for it -- which is honestly heartbreaking. To the man who scammed me: You said it would cost $60 to weld the exhaust back on. So why would it cost $350 to hack it off? You're not just dishonest -- you're deliberately abusive. I hope someday you feel the kind of violation and disrespect you inflict on hardworking people. Avoid this roadside "mechanic" at all costs. Call a tow truck or wait for someone you trust. This man is a scammer and a thief. BELOW ARE THE PHOTOS OF THE RECEIPT HE USED FOR EXTORTION AND THE AFTERMATH THAT SUPPOSEDLY COST $350 https://www.imghippo.com/i/Dosj5576vE.png https://www.imghippo.com/i/BEU1944GWk.png

They were the only towing company thay stopped while I was waiting for the san antonio free…read moreroadside service guys to come..while they were in between a shift change I waited nearly and hour before veterans guys stopped to help me..thank Goodness because my truck was loaded with parts I needed to deliver..So thank you guys sooo much for rescuing me!!