I have been using Pirates Cove Ann Arbor for almost 5 years now and have been extremely happy with…read morethe service and facility. The facility is well kept and clean. Any time I had an issue (which every time was self-created) they responded quickly to take care of it and always kept me informed. The people at Pirates Cove are always friendly and great to work with. I would definitely recommend Pirates Cove Ann Arbor to anyone.

Great facility. Very clean, well managed, and with good security. I looked at a few other places…read morebefore choosing Pirates Cove. Many thanks to Teresa (with no "h") and Christine, who provided outstanding service and made the whole process fun.

we stored for a long time here. we never had any mice, water, and units are dry and clean . we…read morerented other places before this and had issues. staff is great and helpful. they are always doing maintenance which I appreciate . location is so easy to get into and out of . the community is a great place to live. thanks to Nancy and Zak for all their help and care while we were there waiting for our house to be finished during Covid . Great people . thank you Brenda

These people are great, they have been not only friendly but very accommodating MaryAnn in the…read moreoffice is a star and she likes working there so the owners must be good people, too. The location is good, just off I-94 at the edge of Chelsea. Far enough away from Ann Arbor to have reasonable rates but easy to get to. The facility is good - enough room for major tractor-trailers to get right up to the storage- they have customized gate codes for 24/7 access, with lots of security cameras around the property. No signs of water leaks in any of the spaces I saw. I'm Very happy I chose Chelsea Self-Storage (but I'm still wondering why I have so much stuff!!)

They seemed very confused. Also, they are a bit on the pricey side...just went with them because…read morethey were close to my house and that would be convenient. I was originally quoted for $180 (high enough) but, it ended up being like $220 with fees and prorating.. ridiculous! BEcause, I booked it on Thursday, luckily not Wednesday like initially intended (needed it for Friday) but, they had to start charging from time of booking which doesn't help me any and cost an extra $8/day. In addition, they left the damn lock on the thing so we couldn't access it until Saturday anyway and were there trying to unload on Friday night and couldn't. Had to wait until Saturday when someone was there to get into it....UGH! frustrating!!! OH well! I need it for about 2 weeks or so and I'll be gone. Just so expensive and I would not recommend them.

From the owner: At Pirates Cove Self Storage in Pinckney, we are dedicated to making your storage experience as…read morepainless as possible. We offer climate controlled units, standard drive up units and now have a few specific sizes that include an electrical outlet and lights, as well as drive up units with insulated doors. We also have RV/Boat bays for larger vehicles. Recently we added outdoor parking to our facility, with sizes from small vehicles to RV's and boats. Our lot is fully fenced and well lit with 24-hour surveillance. We sell locks, boxes and other moving and packing supplies. Our friendly, professional staff will go the extra mile to make sure you get the unit that fits your needs and to make sure you are comfortable storing your treasures with us.

Sal and Aaron took care of us well in our local Ann Arbor move! They were on time, professional,…read moreand kind. They took great care in moving our furniture, even navigating super heavy pieces through narrow spaces with finesse. Many boxes of delicate kitchenware were moved without any issues or breakage. They were happy to move stuff into the right rooms and position/set things up to make our lives easier. The move did end up take 1.5 hours longer than quoted, which was $$ more, but I think some of our furniture pieces were heavier than expected and we probably ended up with more boxes than expected.

TLDR; the movers stood around/in the truck most of the morning, my husband and I moved majority of…read morethe items, they damaged our driveway and final bill was about twice the quote. Unfortunately, my husband and I had a nightmare of a move with Wondermove. This review is true to the events that happened and I would just like to prevent someone else from having to deal with the added stress this company caused. We were moving from a 1,000sqft home that had "larger items" consisting of 2 beds, 2 couches and a dresser. We were quoted 3.5-4 hours and $760-$926. The movers (Dae and Travis) showed up at 8:45am and we were excited to get moving. We took a walkthrough of the house and they started to move the larger items. This is where it all went downhill. I was finishing packing a few boxes in the kitchen and noticed I hadn't seen the movers coming in and out as expected. I then realized only one mover would occasionally come in and grab a box. I asked Dae if Travis was okay and he said he was "playing tetris" in the truck. It was now 11 and we still had plenty to pack up. They both stood around/in the truck for most of the morning and occasionally came in to move an item as I asked them about it. My husband and I didn't know what else to do to get them to move the items so we started moving all of the boxes and workout equipment up from the basement and setting it all outside of the truck. I didn't want to be confrontational but was absolutely dumbfounded that we were doing majority of the work that we paid the service to do. After having to leave items behind because they left their own inventory in the truck we finally departed for our new home around 1. We get to the new house and they scrape our driveway with the underride guard. I watch Travis run around and try to kick away the asphalt as if nothing happened. They then attempt to drive up the driveway front ways and beech the truck. The underride guard is now scraping the cul-de-sac asphalt and the front tires are digging up the asphalt on our driveway. We sat waiting for a tow truck to arrive at 3:30. We now are unloading the truck (my husband and I again doing a lot of the work) to get this job done. Majority of the boxes ended up in the front room (not as labeled). The hardest I saw them work was when it was 5o'clock and the truck wasn't even half empty. The final bill ended up being $1,533. We later spoke to Nick (manager) on the phone and he determined the best he could do is offer 20% for us repair to the driveway ourselves. He said that we should have called someone when we noticed the movers were not doing their job, which was a baffling response, then rushed us off the phone. I couldn't be more disappointed in this company and regret choosing them.

If you're looking for a local Family ran business, this is the place! I found them to be better…read morethan the competitor, priced reasonably and they are fast and efficient with delivery. I would always choose this company for my moving and storage needs!

Contacted Units Ann Arbor for a quote for a local move. Spoke to the owner Mark and he quoted the…read morebest rate compared to the other more well known self loading storage unit/pod systems out there. Besides being more competitive with pricing, I immediately recognized the friendly let's do what it takes attitude Mark displayed. I was dealing with a local owner/ operator whom cared. I made several changes to my schedule and each time I was met with extreme flexibility and a can do attitude. I can't speak more highly nor recommend a better organization than Units. Each employee from the owner,sales GM/ driver were so awesome. Definitely will repeat when my next move happens (hopefully a long time from now)

I would strongly caution against using this company. I hired them to remove a fold-out couch from…read moremy third floor. When they arrived I told them I wasn't sure if the couch would need to be disassembled or the doors taken off their hinges in order to get the couch down the stairs. They assured me that they were professionals and knew how to handle it. Two hours later they had managed to get the couch out of the house after knocking three large holes in the plaster on the staircase. When I told them I didn't want to pay until the plaster was repaired, the movers were instructed to sit in front of my house in their truck until I paid them. I figured that my issue was with the management, so I paid the movers after speaking with a manager who assured me that everything would be taken care of. Long story short: it wasn't taken care of. When I finally spoke to an upper-level manager -- some two weeks later -- he immediately behaved as if I were trying to scam him -- claiming that I had had construction done since the couch was delivered which made it impossible to remove and that I was attempting to get him to re-plaster my entire house. When I said I just wanted him to repair the plaster they had damaged, he said his liability only covered 60 cents per pound of the object being moved so he would only be able to pay about $150 (Not sure where that figure came from.) and that it was my job to find a person to repair the plaster. (This was after the lower-level manager assured me that they had a person who could do the work.) I'm fine with people making mistakes, but in business and life people who don't acknowledge their mistakes or work to make them right are not worth dealing with. This company seems to operate well as long as everything goes smoothly. As soon as you have a justifiable complaint -- that, for instance, your property has been damaged -- you will be treated with aggression, condescension and contempt. Other reviews here echo that same sentiment and are worth paying attention to. This situation is very simple: I paid the full bill to have couch removed. I have not been compensated for any of the damage done to the plaster on my staircase. Anything else is noise. Let the buyer beware.

We had Alejandro, Hector, Ben, and Rodrigo help us move this week and they were amazing! They were…read morecourteous, professional, careful, and a ton of fun to be around for 7 hours. Would highly recommend the company and that group specifically!

Brand new clean facility, complete with friendly, family-oriented staff who work and live onsite…read more If you rent here right now, chances are great that you will be the first person to ever occupy that space. Straight-up, no high-pressure sales, the property is very secure, but access is easy. The hours listed through Yelp are for the front business office. Gate access for existing customers remains open until 9 pm. This is not a 24 hour access facility. I have a larger, climate-controlled unit. One of the nice perks of this place is the overhead motion-detecting light system. I don't know if all inside units have that, but it's nice and not usual. It is not cheap to store belongings in secure climate control, but I think the prices here are reasonably competitive. The owner told me that if they decide to do price increases they space them about 11 months apart and the increases would be $3 or $5 at a time not $20 or $50 like I watch the other places do. Very few people these days can afford to pay for a whole year's worth of storage at a time. I see a lot of these places lure people in with nice introductory rates and promotions, to then jack the prices way up once they are all moved in. Moving is expensive. Storage is expensive. If you aren't careful you could lose everything. I did not take my decision to store my property here lightly, and like I said so far I am happy with the experience.

From the owner: Grand Opening! Get your 1st month FREE! RV/Boat storage, outdoor parking, heated units, & climate…read morecontrol

My husband and I used Men on the Move 12 years ago and referred them to my parents who used them…read moretoday. They were amazing then, and amazing with my parents. They were quick and efficient -- the 3 men loaded and unloaded by 4:30pm. My parents were particularly nervous about a really heavy entertainment center in their basement, but the guys made it look so easy! Moving prices have definitely gone up over the years, but the value for the service they provided was still really great. We will continue to recommend them to others!

After receiving a quote over the phone, we hired Men on the Move to transport a piece of exercise…read moreequipment from downtown Ann Arbor to the Dicken School neighborhood. An eight minute, 2.7 mile drive. The item was delivered promptly and safely, however, when we went to pay them, they more than doubled the price insisting that the quote they had given us was for just showing up. Unfortunately, we didn't think we needed to confirm the cost again or obtain a written contract. Expensive mistake! We had other options and regret our choice. Although the item arrived safely, I cannot recommend Men on the Move and we'll never use this company again.

I had to think long and hard about writing this review because I grew up with the philosophy "if…read moreyou don't have anything nice to say - then don't say anything at all". That being said - I don't want others to fall into the trap I did. My experience was similar to the many other voices here on yelp. I was provided with an "estimated hours time" to complete my move . . . everything in the house was packed and ready to load. Three men showed up late. One young guy was on his phone every time I walked outside to check progress on loading. A completely rude man kept asking to use my bathroom and then informed me I was out of toilet paper and did I have more. Needless to say I had a clogged toilet. They took more than twice the anticipated time to load the truck and behaved outrageously when I said I didn't have enough cash to pay them (since I planned for half the time). The man wanted to stay (alone) in my empty house while I went to the bank to get money. What kind of legitimate business demands payment in cash?! But the real reason I am writing this review is because most of what I loaded into the truck went into storage for a year. I just moved again and was able to unpack my things......crushed storage boxes, soo many broken items I can't even count, damaged furniture AND my very expensive commercial sized treadmill is broken. The day of the move I watched the bathroom idiot try to pick up the console by himself and as I was beginning to say, "don't....." - he dropped it upside down on my concrete drive. I was hopeful that since it was wrapped in foam and moving blankets it would be safe - but I should have known better. When I called the owner he started swearing at me and insisting everything was my fault and his men told him I was "difficult". Don't trust this man/company with your possessions! The clowns he hires to do the moving are unprofessional, rude, lazy and don't give a poo about how they treat your items.

Had a very smooth and professional communication with the owner, John. And got quoted for a more…read morethan reasonable price for my move. The move itself went way smoother than I anticipated. My crew, Derek and Justin were extremely efficient and communicative. They always asked me where and how I would like to have the things unloaded and placed, and were very respectful of my apartment. Ended up finishing everything and more than what I have asked for to unload in less than the quoted 2 hours! Would definitely consider using them again if needed to move. In a word: Don't sweat, leave it to the Big Guys!