The airport itself was pretty neat and clean. Had no issues navigating when I deplaned. However,…read morethe trek to my rental had me singing an oldie but goodie. "I would walk 500 hundred miles and I would walk 500 hundred more." Wow, I think it was almost half a mile to get there. Friendly CSR's made up for it though. Just walk across and take the elevator up then walk down the stairs and across then down thru the tunnel then take the fork in the road. Then once you finish with the paperwork, go up the escalator towards the mountains to get to your actual rental.

There are nice things about having an international airport in a major U.S. City. One of the great…read morethings is that you can fly anywhere around the world within reason right out of your hometown. Also, there are opportunities for you to see very cool Art pieces on your way in and out out of the city. There are a lot of Art pieces displayed through out this airport. I believe that there is new construction because it does look a lot different from pictures that I saw when others visited here. They've done a great job with keeping it fresh clean and culturally relevant. Also, the bathrooms our very updated and new. At least in the terminal we were in near gate five. They have around the clock bathroom attendance, making sure that the supplies are in Check as well as that it is clean. Unfortunately, when we arrived, we rented a vehicle and had a horrible experience. The rental car company will be reviewed separately as it is not a part of the negative experience. The rental car center is about 1/2 mile away from the terminal. THERE IS NO RENTAL CAR SHUTTLE OPERATING. You will need to get your baggage, and then walk all the way to the rental car center in the outside heat. When we arrived, it was about 98 degrees outside and it was absolutely humid and hot. That walk to the rental car center was HORRIBLE. On the way back, after dropping off the rental car, it was 90 degrees. We took the 0.6 mile trek back in to the terminal from the rental car center. It was horrible as well. The highlight of this trip was not only the horrible long walk, but the TSA taking 22 minutes to screen my husband's backpack. The kid was searching forever and ever for some item even though we told him what we thought it was. Anyway, he found it and it was basically an enforcement challenge coin. We feel safer knowing that he's checking everything but the wait was ridiculous. And....WE ARE TSA PRECHECK so it was interesting because we BOTH got flagged to secondary processing. I did have an unopened water bottle in one of my bags, so that was totally on me.

I used to sometimes fly out of this very conveniently located airport with a colleague, who was…read moreearning his pilot's license at the time. I found the facility to be nice, and the employees were helpful.

Small but great little community! The controllers are friendly and helpful. Even with two flight…read moreschools and various amounts of jet aircraft, this airport is perfect to take a flight around memphis, flight training, or just getting whatever you need to get done. You can also skip right over to Tupelo and take in more sights. Sunsets around here are unforgettable.

Very nice and spacious fob with many amenities,clean bathrooms and nice staff. Would recommendread more

Very impressive night arrival under the canopy. Very welcoming and friendly crew. More reasonable…read moreand welcoming than Signature for sure! I was in my TBM but service was fit for a Gulfstream!

This FBO is clean, well appointed, and modern with computers and space for flight planning. Service…read morewas friendly if not slightly overwhelmed, but we got our fuel on time. There is no preferred taxi service and they weren't able to get us a cab number and said just to use Uber, for those concerned.

Delta was very good the food, great seats, and a lot of leg room. Also the bathroom was large too!…read moreIf you want a less stressful experience fly with Delta! Delta = does eventually leave the airport.:)

I always give Delta high marks. They're my primary airline of choice and I try to go with them…read morewhoever I can. We had no issues on our flight out of Memphis yesterday using Delta. The flight boarded a bit early and we left on time with a great staff. This is a beautiful airport - updated and comfy with lots of dining and shopping options.

I normally really like my whole experience with American Airlines and try to fly with them whenever…read morepossible. Today at the ticket counter the lady that accepted my bag was so extremely rude to me. She didn't even look me in the eye or speak to me. Why is she working at the ticket counter if she hates her job so much. I tried to talk to her, wish her a Merry Christmas and even ask if she was okay. There was no response. Just ranting a little. I don't ask for much but I do expect to be treated nice when I am checking my bags. I was one pound over so I give her an extra star for not making a big deal about that but I think it's because I am flying FC.

On June 1st, I accompanied my blind, critically ill father to his mother's funeral, traveling from…read moreDallas to Tennessee. He was supposed to stay in Tennessee for a few weeks, so I booked a flight for my mother and me to return to Dallas. I chose American Airlines for their early flight, even though I usually prefer Southwest or Delta. I paid extra for seats together to give my mom, who was on her second flight, a window seat and to avoid a middle seat passenger if possible. Our first flight was canceled, which turned out to be a blessing because my father had a medical emergency and needed to return with us. However, when American Airlines rescheduled our flight, they separated my mother and me, despite paying extra for seating preferences. I hoped my father could sit next to one of us since he needs support. I scheduled wheelchair assistance for my father but received no help getting him from ticketing to TSA or the gate. I had to use a Delta wheelchair (thanks to Delta) and push him myself. At the gate, I asked if we could get seats together due to the cancellation. The agent said no but offered an earlier flight, which we accepted despite the delay. Ten minutes later, this flight was also canceled. The agent then rescheduled us for a 7 PM flight, moving us from our original 5 AM departure. Again, no assistance was provided to move my father. A Southwest employee kindly helped us get to the next gate. When I called American Airlines, the customer service representative was unhelpful and told me to be grateful for the 7 PM flight. Shortly after, our 7 PM flight was delayed to 8:13 PM with another gate change, and again, no American Airlines reps were available to assist. My father missed two emergency dialysis appointments due to these delays, putting his health at serious risk. If this flight gets canceled, I will need to take him to a local hospital, incurring additional costs. This has been the worst flight experience in my 41 years of flying. The lack of support, empathy, and proper customer service from American Airlines is appalling. This situation put my father's life in jeopardy, and the airline showed no remorse or effort to assist us. **Pictures included for emphasis, not to exploit. We are grieving and dealing with a medical emergency alongside poor customer service, and I am very upset.** --- I will update soon if we do not get on our flight and if incur additional charges. 2 minutes after this review had another gate change. Time still 8:13. Update: 10:09 Flight has been cancelled and rebooked MULTIPLE times. Gate has been moved multiple times from 4,6,19 and back again MULTIPLE times. 2 Southwest Flights and 2 AA flights flew out.Still have not received any help with transporting my dad back and forth and last person totally removed from the reservation. They are now saying it is cancelled and they are rebooking me tomorrow 5:58 PM. My first original flight was at 5ish this morning. I have no clue where my luggage is....Will add more pics and update later. Also posting on their Facebook via comments. Oh and the hold time on the phone is between 4-8 hours for my reservation and if I opt out I get moved to end of phone line.

Vehicle was clean, newer model Chevy. Driver was on time but not in vehicle so we didn't know he…read morewas here. After a while he showed up on his phone, motioned us over and away to the airport we went! Driver was on his phone all the way to the airport.

During the Memphis atheist convention this company attempted to pull the plug on the agreement and…read moreprice it made to service the attendees of that convention to provide transportation to and from the airport. I cannot recommend this company to anyone.

If you've ever rented a car at Memphis International Airport, you know how much of a hassle it is…read more I hate U**r and L**t and was looking for a better and safer transportation option. I reached out to Shauna who quickly confirmed my appointment. I was in disbelief that getting a ride could be so simple so I called her to the next morning, just in case. She confirmed the service and let me know that she would be downstairs at my hotel at the appointed time. Sure enough, when I came down, Shauna was right there. Her ride was clean and comfortable with a quality guard installed for additional health precautions. We engaged in light banter and Shauna got me to my destination safely and on time. I will be using Sleek Shuttle Service from now on for my Memphis trips.

Par Excellence, Customer Service for 90--One of Memphis' best ambassadors!…read more I support C-Level executives at local global company here in Memphis. My leaders couldn't be more complimentary of the service that they and their customers received from Mrs. Grandberry. I have hired many private car services over the past 25 years, but can't taut this experience enough. Her entire presentation was that of elegance, her vehicles were beautifully waxed, shined inside and out--simply immaculate! Apparently Sunday travel has its challenges with flight delays; however, she has facility for being a patient, accommodating, and a savvy business person who is proactive and plans ahead. Additional feedback from the travelers were that she was warm, friendly, and engaging with a very nice sense of humor to boot. She will be our go-to for professional ground travel service in the future!

I was forced to check my bag in Memphis. Group's boarding in 4 and 5 were forced to check our bags…read more Just because I didn't pay for a better seat I had to check mine. I absolutely hate to check my bag because I have all of my important things in that bag plus my money. Also, I am flying to Romania and decided to go with the cheapest seat from Memphis to Chicago. Upgrading to the better seat for the long haul. Total ticket price $1,700.00! I like flying American so much better than!

To celebrate our 2025 birthdays, my wife planned a Virgin Voyages Mediterranean cruise. We booked…read moreour flights with United because they had a very good package for signing up for their Explorer Visa credit card ($300 discount, Priority Boarding, and 2 Airport Lounge Passes). Everything went very smoothly and the Flight Attendants on our international legs: Chicago - Barcelona (8 hours) and Athens - Chicago (10 hours) were EXCEPTIONAL!

I've been parking here (versus the airport) for over a decade. Sometimes the wait for pickup is a…read morefew minutes lingering than 'great', but during all those years and easily 100-200 interactions- the people are consistently nice to do business with.

I always park here when flying. I feel safe. You drive in, they come right away and pick you up and…read moredrop you off right at the door... Easy Peasy...