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    Delta Airlines

    2.5 (35 reviews)
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    About to take off
    Steven L.

    Airplanes aren't bad, just had a bad seat twice with a screaming kid and another kid kicking my seat constantly thoughtout the trip. Book comform+ to get a much better experience and not basic as it's literally on the bottom tier with back seats and cramped space. Every seat has a screen to watch movies and TV and listen to music which is cool but don't forget to bring your own headphones as they don't provide it for free unless you were in first class or something.

    Charging station
    Sonya S.

    Okay! Delta Memphis I like that while your waiting in your terminal area for your flight you have a lady pushing a cart around with a smile asking you would you care any coffee, tea or water. The Delta terminal has alot of phone charge areas. They have a charge area almost on every row of seats.

    From the center of the line.

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    4 months ago

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    25 days ago

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    3 years ago

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    8 years ago

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    3 years ago

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    9 years ago

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    7 years ago

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    12 years ago

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    9 years ago

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    7 years ago

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    5 years ago

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    11 years ago

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    11 years ago

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    5 years ago

    Delta is doing a fabulous job with this new surge of customers. So glad I chose to fly Delta.

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    14 years ago

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    5 years ago

    Terrible business: has lost my bags twice! Meanwhile my dad put his bags at the same time I did and they got him his! Waste of money

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    8 years ago

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    14 years ago

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    12 years ago

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    13 years ago

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    14 years ago

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    12 years ago

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    11 years ago

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    Ask the Community - Delta Airlines

    Review Highlights - Delta Airlines

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    Southwest Airlines - So many FedEx planes

    Southwest Airlines

    2.2(24 reviews)
    0.0 mi

    We appreciate that they have many options for flying into and out of Memphis on Southwest Airlines…read more This review is for the excellent gate agent experience that we received from Rebecca at Southwest Gate 5 on Sunday 6/28/26 at approximately 4p. Rebecca was on a break and the gate agent that was covering her break did not know fully how to handle passenger requests and transactions. The other gate agent indicated that we would be able to be assisted with things once Rebecca returns from her break. Many of us got out of line and waited until we saw a female gate agent come to the gate counter. We all assumed that this was "Rebecca". We are so grateful that it was Rebecca. She took care of a customer family who had a stroller and car seat with their babies within 2 mins. She also helped us change our seating assignments as Southwest Card Holders, within 1 minute. She then kept helping others behind us in line and she is awesome. Rebecca at Memphis Intl Airport Southwest Terminal is an excellent employee. She had wonderful customer service, great and efficient transactions, and is very very reliable to passengers. Please recognize and appreciate Rebecca!

    The good is the agents and the folks who take care of personal medical equipment (wheelchairs,…read morescooters). The BAD...their new seating policy! What a mess and really a "rip-off". We were 40 mins late leaving SA due to boarding issues(oversized baggage that passengers were determined to fit in overhead compartments and helping a paralyzed individual, which due to the new seating policy the crew finally figured out that if she was in the aisle seat and could not get up to let the window and middle passengers in they needed to get those passengers on board‍). Why don't they have a section in their SOP for issues as such and why don't they have a box at the ticket area and/or gate area to make passengers use it to make sure the carry on luggage will fit???? So simple of a concept. Now we are leaving Memphis and again late due to carry-on luggage. Running 15+ mins late now.

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    Southwest Airlines
    Southwest Airlines
    Southwest Airlines - Long line at baggage and ticket counter 4am, no agent present, flight 5:40am. American Airlines next to this had 4 agents, no lines.

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    Long line at baggage and ticket counter 4am, no agent present, flight 5:40am. American Airlines next to this had 4 agents, no lines.

    Frederick W. Smith International Airport - MEM - Gate 7 - Children's Play Area

    Frederick W. Smith International Airport - MEM

    3.0(634 reviews)
    0.2 mi

    The good, the bad, and the ugly... that is how we are doing this review…read more I love the Memphis airport! I have been to so many airports that you learn to appreciate the small things. That's my personality, I look for the good. With living in this digital age, checking in is always seamless with all airlines and at this point I've used every carrier. One thing they do not have is the Touch-less TSA which I really appreciate since you just walk up and smile, no ID or boarding pass needed. It's super convenient and fast. MEM doesn't have this perk and TSA still will ask for your ID along with your boarding pass. That's not necessarily bad but I mean come on MEM you have such a beautiful airport. The Lounge is action is small with only Delta providing lounge access. So what does that mean, it's a SMALL airport! Again, not bad but let's get to the good. The Good: The restrooms are seriously the nicest public bathrooms ever. I can't even describe it, book a flight to Memphis! Anyone who I've traveled with has said how great the restrooms are. If Lounge action is too much or you don't have the perk but need to work then they have a business center. A literal workspace for those who love to bring work with them. The Bad: I'm not sure it's bad but the food choices are limited. There isn't even a Golden Arches (McDonalds) in this airport. I'd say eat before you get here unless you have lounge access. The UGLY! None, this is seriously a beautiful airport! I love traveling to Memphis, which will be a home away from home for a least another few months.

    It's been 11 years since I've flown to the Memphis International Airport, which was just renamed to…read morethe Frederick Smith International Airport last month. I was kind of confused by the change but discovered it was to honor the late founder of FedEx. Unsurprisingly, I was greeted by the humidity and heat as soon as I landed. Since the airport is pretty small, it wasn't hard to get to baggage claim, and my bags came out pretty quickly. The only hiccup was my lack of knowledge of the Fastbreak procedure, particularly at Budget Rent-A-Car services that they have at the airport. If you want to bypass the front desk and go directly to your rental car right away, make sure you enroll in Fastbreak in advance. Also, be aware of the inconsistent Wi-Fi service, have the appropriate documents in hand before pick up of rental, or it could turn into a very frustrating and chaotic experience.

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    Frederick W. Smith International Airport - MEM
    Frederick W. Smith International Airport - MEM - Restaurant on concourse

    Restaurant on concourse

    Frederick W. Smith International Airport - MEM - Interesting fountan

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    Interesting fountan

    Delta Airlines - airlines - Updated October 2026

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