This was a money grab experience -business wise. I called t learn if I could have my 11 month…read moreborder/poodle cross join the intermediate corse in training to learn some flyball, but the owner insisted I take the 1st puppy training course to make sure his recall was good - it already was. The day of the 1st class my car broke down. I emailed to discuss options but was told I could nit get a refund of any amount because she loses a seat she could have sold. Nor could I easily defer -she sad she'd call if she EVER had an opening but it would last minute because she did nt want to miss selling the spot. She suggested that I do anything I can to get there. I told her that would mean I would have to rent a car as I did not know how long the garage would have mine. This was met with zero any compassion. I missed that lesson, then rented a car $225 - cheapest I could get just to go to the 2nd lesson. Am at $800 for lessons now. With 1 march break holiday and a rained out day - I think 6 lessons cost $800 because Diane preferred I bust my bank to get to her lessons and to do so she fictionalized that her lessons are full. There were 2 other open spots the whole duration of the lessons. So she would not be helpful but more than that she decidedly caused further financial challenges for me knowing I also had garage expenses. From not having her address properly represented one ( I went to her old location - who knows when they moved - wasn't a recent move!!!! And her lessons provided nothing new. Better puppy lessons at the SPAC! She doesn't want to give your dog socialization unless you pay for it in special classes! A desire for your money at all turns and a lack of business//consumer ethics not providing some sort of solution that didn't just cost me more was too much to ask of her. Most businesses offer a contingency.... She said she does not. As a business woman her sole interest is money. She prefers to sell video access instead of real hands on training. If you join in you're a fool- better dog training from a cat. Goat the SPAC

These guys are fantastic! I've had several dogs here over the years and have never been less than…read more100% satisfied. As far as the reviewers that say they were treated badly, I have to think they were just being thin-skinned. They are say-it-like-it-is kind of people, and they want you to succeed. If you're being obtuse, they're going to do what they need to do to get through to you. Too bad you didn't work through it, your dog would have benefited!

As a longtime fan of their YouTube channel, I finally took the leap and visited McCann Dogs in…read moreHamilton for in-person training and it did not disappoint. We recently completed their parkour classes (dog sport) with our dog and it was such a great experience. It was fun but also really purposeful. My dog built confidence, learned body awareness, and we strengthened our teamwork and communication skills. I learned about patience and letting her work through obstacles at her own pace. The environment is spacious and well-structured, and the staff are knowledgeable, friendly and truly invested in you and your dog's progress - they celebrate every win, big or small. I'm really impressed with the store. They carry a great selection of dog essentials from training treats and tug toys to collars and chew toys. I've purchased two of their leather leashes - one for my dog and another as a gift. The quality and durability is outstanding. If you're looking for a training place that's as passionate about dogs as you are, McCann Dogs is the place to be! Highly recommend!

Life saver even years after lessons!…read more We used McCann dogs even during the pandemic for our first boy Winston. Because of closures and distancing we had to do some online but also were able to get some in class lessons done while things were open. We completed puppy, grade 1 and grade 2. I can't say enough for the value it has been for our pup. He is naturally a timid personality so training was even more necessary for him than maybe a more confident personality dog. The reason I now need to shout out to McCann dogs again is that our boy happened to make a mistake now 5 years later. I opened the front door to come in and even though he has done plenty of threshold training he popped out the door thinking my husband might be outside as well. I was holding a large box and did not see him slip out. I was looking around the entire house going nuts worrying where he was! Finally after about 6 minutes I thought let's open the front door cause I could not find him anywhere in the house. There he was sitting on the front lawn waiting for me to find him. We have a doorbell cam so I could then look to see what happened. He never left the property once, cars drove by he glanced at them thinking they may be my husband but he always chose to sit and wait for me instead of running off, going on the road or anything. This would have not been the result if not for our work with McCann dogs. Thank you again! P.S yes absolutely we immediately did a refresher on threshold training and not going out the door without permission. :)

Alondra is very professional and patient when providing training lessons for our 2 rescue dogs…read more She is very sensitive to their differing personalities and caters the training to their individual needs. We highly recommend her!

From the owner: Do you dream of the day when your dog will finally settle down and start to listen? Or maybe you…read morewould love them to have freedom by having them come back every time they are called. If this sounds like you, you need to sign up for Go Dog Go's 6-week basic obedience course. With these 1 on 1 classes, you and your dog will gain the skills and knowledge that will give you access to an easy life that you may have never thought possible. Your dog will become predictable, relaxed and obedient.

Mark came to our home to start the training process and we were extremely happy and impressed with…read morehis knowledge. He puts all his knowledge and heart in making sure you are on the right track in training and understanding your dog. We are looking forward to continuing the training and shaping our dog into a great pet. Thanks Mark!!

The first day we met Mark, he told us we would have a great dog in six months. Hard to believe that…read morewith Revel at the time. Lo and behold, here we are... with a dog who has made many accomplishments to be the great dog he is today. Mark focused on us and trained us, humans, with his knowledge, giving us what we needed to be able to positively train our dog to where we are today. He gave us and our dog the confidence we needed to keep going, no matter the struggles. Thank you for saving our rescue and opening our eyes to our dogs world.

I have a 14 month old miniature schnauzer who made it very difficult for me to allow people into my…read morehome, and to walk by people on our walks, as she is very people reactive. It was embarassing daily when she barked and lunged at people for no apparent reason. I had my first 2 hour lesson with Jason last night, and the difference I can see in my Teeka already has made me enjoy our walk this evening, instead of me feeling uneasy of her reactions towards people we pass on our walks. I would highly recommend Jason as he was able to assess my dog's unwanted bullying behaviour as "guarding me" in my house and in public. He showed me how to take control at home, and and on our walks. I look forward to our next 3 sessions and a calmer and socially graceful pup.

Jason is the puppy whisperer. It's as simple as that. He understands dogs and dogs understand him…read more My puppy is my first dog and I had no idea what I was doing. My fear of doing the wrong thing was affecting my dog and was making me an ineffective dog owner. Jason corrected my behaviour so that we could correct my puppy's behaviour. She's 6 months old right now and is a very relaxed and well adjusted pup. Nobody ever tells you just how much work having a puppy is and Jason put my mind at ease and gave me the confidence to take her out and not over react to situations because now I KNOW that she will come when called. With Jason's help I learned to enjoy my puppy and everything that comes with being a puppy. I realize that her puppyhood is short lived and I am enjoying every minute of it. Within my first meeting with Jason I learned the basics of what to do and what not to do, what dogs need in order to thrive, (and no, it's not just bones and love) and how to properly communicate with my dog to let her know what I want from her. Trust is key in a relationship with your pet and I wouldn't have learned that without Jason's help. No amount of reading puppy books or talking to other dog owners will give you the in depth knowledge and hands on experience that Jason will provide. If you're doing something wrong, Jason will tell you and understand that this is what's best for your pet. Mango and I both love Jason and would highly recommend him to any old or new pet owners. Thanks Jason, see you at the dog park!

Had such a great experience today at this Petmax! Came in looking for kibble for my poor pup who…read morehas about a million allergies and intolerances. I thought it was going to be a difficult shopping trip but Emma made the experience so amazing! She was so patient as she had to show me so many foods before finding something that works but she never made me feel rushed and her knowledge was incredible. I was totally impressed, she is clearly passionate about what she does. she is a great face for the company and you should totally ask for her next time you stop by!

Order placed April 3, dropped off/shipped April 9, arrival April 17…read more Petmax did not meet advertised their policy, advertised same/next-day shipping, 4-5 day delivery time and the return process was not accessible or accepted. Due to Petmax + courier delays and the product becoming unusable for its intended purpose after discovering health issues with my cat, I contacted Petmax before the delivery was completed. Petmax instructed me to refuse delivery to receive a full refund, but the courier entered my building unauthorized, left the package in a common area without my consent, and removed my ability to refuse it. When I tried to resolve the issue with Petmax, I was required to follow a return process I cannot complete due to my disability, yet I had to disclose it to request basic assistance and proper application of their policy. Despite this, I was offered store credit minus $17 shipping fees or a physically impossible return method. Petmax stated they work with several couriers and those couriers had limitations, which is why I was refused accessible return. Upon research, the information Petmax provided appeared inconsistent with published policies from their courier network and the available courier pickup options, that offer paperless return pickup services. Other customers are allowed returns and full refunds but I am excluded from it because I have a disability that makes certain acts physically not possible for me.