I've been storing things for work at this location for almost 4 years now, and the company that owns this lot has changed three times. Also in that time, my rate has been threatened to increase (by more than 50%) on several occasions, and while the staff at the desk seems to be able to prevent that from happening every single time, it still requires me to go in there, and take manual action.
But ultimately, despite these nuisances, I haven't had a real problem with the actual storage, or my ability to get in and out, or even with the staff there (who are always friendly and willing to help). My main reason for the three stars is that the website for the current owners, Devon Self Storage, is extremely difficult to use. It also doesn't inspire confidence in me that my payment info is being kept safe and secure, because it doesn't use any kind of well-known payment handler when processing transactions. I can't even get an actual receipt or invoice on the site, I have to screenshot the page with just the basic "You paid this much" on it... and that's all I get. No ability to download a statement, PDF, or anything. It just has a very shoddy feel to it, that doesn't make me confident. read more