I called James to help me with a shower problem at my home. He came out the same day and was very…read morecommunicative about arrival time. He quickly resolved my issue and was more than fair with what I was charged. I will definitely be using this company for future repairs.

James was very kind friendly and honest and did great job on our plumbing. He was also quick and…read moreefficient.

Jeremiah was right on time, and was prepared to tackle my clogged sink. since he had a few minutes…read moreleft of our hour, he did a few other quick repairs for me. nice, personable young man.

Had a blockage in my main drain line, Don and his team worked to solve the problem. Snake didn't…read morework at first, had to search for a clean out, they found it and snaked the line. Also put a box around the clean-out for me. Kept me up to date with work, easy to communicate with. Highly recommended.

The tech that came out today was great. Great attitude and knowledgeable of the Town of Paradise…read morenew code on septic inspections. Thanks guys

Really, really disappointed in the service I received today for a quote from Earl's and their…read moreplumber, Paul E. I called because of a leaky faucet handle and spoke with someone from their call center. The representative I spoke with was honestly one of the nicest customer service people I've ever talked to -- the few stars I gave are for them and them alone. I scheduled a 10 a.m.-12 p.m. window to have the leak checked and get a quote. I let my boss know I'd need to step away from work during that time and even offered to use my lunch break so I wouldn't miss additional time on a personal matter. I kept my phone right in front of me the entire morning -- and waited... and waited... and waited. When noon rolled around, I called customer service. The agent told me I had received a call and voicemail saying my window had been changed to 1-3 p.m. I hadn't received any call, voicemail, or text -- which I thought I would have at least gotten, since I did get a text confirming the original appointment. The agent didn't seem to care or believe me, and tried to rush me off the phone but first I asked her to confirm my number, and have the plumber text when he was on his way so I wouldn't miss him. Then I had to rearrange my lunch break again and get approval to leave work for a second time. At about 1:40 p.m., the plumber texted saying he'd arrive at 2. He showed up at 2:20. Great. I ended up getting back to work 30 minutes late from my lunch. When Paul arrived, I showed him the leak and explained that we rent -- so if it wasn't expensive, I'd just pay for it myself, but if it was, I'd need to contact the landlord. Paul asked, "Well, what do you consider expensive?" I just stared for a second, because I figured he should be the one telling me that. Then he asked, "How much can you -- or are you willing -- to pay to get it done?" Like I was on The Price Is Right. Not wanting to play the guessing game, letting him know I know absolutely nothing about plumbing or the cost I said, "I don't know, maybe $100?" He scoffed, looked at his tablet, and said, "$100? I don't have a single thing on this whole tablet for $100." I asked, "Okay, how much will it cost then?" Finally, he quoted nearly $300. I asked if I could make a quick phone call, and he said, "What are you going to phone a friend?" Excuse me? I explained I needed to talk to my husband because we have a budget. After my husband and I spoke, we decided the cost was too high for something that might fall under our landlord's responsibility. I told Paul we'd contact our landlord to handle it. He said, "So call him right now." I explained we hadn't notified the landlord of the leak yet, that we just discovered it and he'd want to inspect it himself first. Paul seemed visibly annoyed, took his iPad, headed to the door, didn't look at me and said have a nice day and left. I was honestly flabbergasted. This was my first time calling a plumber over something like this, and it felt like every "mechanic-as-a-woman" warning come to life -- being treated like I didn't know what I was talking about and ready to be taken advantage of financially. The irony is, I've had better experiences with actual mechanics, even the ones who might've been trying to upsell me were at least friendly. At first, I wasn't going to leave a review. Things happen; people have bad days. I didn't lose anything but time. But here I am -- why? Because I ended up fixing the leak myself after watching a couple of YouTube videos and buying a $15 tool. The plumber wanted to charge me $270 to replace an entire faucet system for no reason other than to take my money and act like I was wasting his time. And just to be clear, this was only supposed to be a quote. The phone rep even said that no work would be done unless we agreed on a price first. Unfortunately, what I got instead was a wasted day, a rude plumber, and a bad taste in my mouth. To wrap it up: Earl's might have a great call center, but my experience with their field service -- specifically Paul E. -- was frustrating, dismissive, and overpriced. If this is how they handle quotes, I can't imagine trusting them for a full repair.

Septics are no fun when a home owner has to deal with them, especially with our older rural homes…read more Costs are what they are in this day and age. The technicians are always nice and helpful to us ladies. The response times have been right away or at my convenience. Their answering service assured your calls will not go missed!

Recommend Tom's Septic! came out the same day. They were honest, explained the process and charged…read morefair prices.

Great service and communication. They even came out one time and didn't charge me anything and…read morerecommended a solution for my issue. Would highly recommend.

I needed a service Clover Plumbing cannot provide but they answered my question promptly and…read morerecommended a couple places that can help. Greatly appreciated.

Only place I will ever call again. Accurate Energy Solutions serviced one of the homes I manage. It…read morewas easy, fast, and fixed the first time! My tenant was happy too. The bill was very reasonable. Far less than anyone else I've used recently. It's good to have a place you can count on when you live so far away. Thanks!

John has a great, good ole boy sense of humor. I could tell he knew what he was doing as soon as he…read morehopped up on the roof. He was careful to not harm my gutters when trying to fix my roof furnace on my AC unit, which I appreciate. He answered damn near immediately when I messaged him on Yelp! and on a holiday, he was the only one around for miles. I was grateful for his showing me the part he'd replace and his honesty about needing to replace the whole unit (it's old, I believe it). I did feel like his pricing slid up as the quick 20 minute job went on and it was much more expensive for his labor than I anticipated. I get that we pay for experience and emergency calls, but a $150 part for $700 after already paying over $100 just to have him look at the thing crushed me. I decided to find help elsewhere for a lower cost. Funny, wise guy, just too rich for my blood.

Had an underground leak by the water main. They dug down and found a broken irrigation manifold…read morethat continued to leak due to a faulty shutoff value. Quick response and same day resolution. Friendly and professional. Will use again.

Today was the 2nd time I've called Tom. This man works hard and will do his best to fit you in if…read moreyour need is high, like mine was today. The toilet was plugged and my old time tricks didn't seem to work. Five minutes later, the plug was clear and tested. Thanks a million, Tom!

Excellent service, personable plumbers and we will use them again. If you have toilet woe Alpha &…read moreOmega are the way to go!

A real person answered the phone. The tech and his assistant showed up in their appointment window…read more Performed the installation. No leaks. Friendly. Alpha and Omega plumbing has it together. And for one more smile they cleaned up after themselves. Very pleased.