Device Dr Team is always amazing. Been coming here for years and they always lead me down the right road to replace, repair, or recommend best next steps. As a business owner myself it's great to know there are others out there who still go above and beyond to be of service and help. Prices are reasonable too! read more

Great service, fixed a cracked screen in 30 min. Phone is like new! Would highly recommend!

Mike was super cool and service was amazing will be returning! Good price aswell!!! My phone worked like brand new!

Considering that I did not end up having any service done, I had an extremely pleasant experience with Device Dr. I was quoted for the service I requested over the phone, but before even quoting the helpful fellow told me that he thought it would be likely that I would simply want to replace my tablet rather than doing the repair, due to the cost. He was right. I appreciated this level of candor, and will certainly try them again if I have a smaller or more cost-effective repair that I need done. read more

When my iPhone 14 Pro stopped charging, I called in for assistance. While I received their voice mail with contact instructions, Sean called me back before I could send a follow-up text. He talked about options for me and was confident it was likely a buildup of debris in the port, even though I had tried compressed air to clear it. I brought it in today, Sean took it back to the work center, and came back a few minutes later with my like-new phone. As he suspected, there was a significant amount of buildup in the port, which he was able to clear. Kind of cool that they have monitors, so you can watch them while they're working on your device. I'll definitely be back next time I've got something that needs to be repaired. read more

Mike was professional, courteous, and fixed my issues with my Gmail account. Made us feel comfortable right away. His knowledge was so impressive! read more

These guys are always great!! Every time I'm in there I hear other customers singing their praises as well. Friendly, fast, and bending over backwards to get the job done. read more

Fantastic experience with Sean and Device Dr. I paid uBreakiFix a $200 diagnostic fee in CA, upon which I was told my iPhone 12 mini would require a new motherboard. Came to Sean at Device Dr, who suspected it was simply a bad screen due to water damage. He opened the device and replaced the screen, and wouldn't you know? The phone works perfectly. He also noted that the screws appeared to still be tightened from the factory, so uBreakiFix didn't even open the phone to do any true diagnostics!!! What a scam! Sean charged only $40 to diagnose the device, plus what was needed for a new screen and labor. Much less than buying a new phone + a $200 diagnostic fee. Device Dr definitely has my business from here-on-out. Thanks! read more

Travelling across country, my phone started refusing to take a charge. I saw the Device Dr while looking for a Diary Queen, and decided to stop in. I figgered the phone would need to be cracked open and the socket resoldered, probably a couple hunnerd bucks. I was wrong. The proprietor popped it under a microscope and declared it just had crud crammed in it which he cleaned out, and didn't even charge me. Also, if you have any interest, there is a lot of 3D printing gear in the shop, and had a fun conversation about that subject. read more

Went here with a broken iPad when apple refused to fix it. Fixed it no problem. A bit expensive but what isn't these days. I'll go here for all My tech needs. Great biz! read more

Great service, fair prices!! I have used their service twice now and was impressed with everything. They even fixed a broken iPhone 6 for my granddaughter at a great price. They made my granddaughters day! So a big thank you. Give them a chance to impress you too! read more

Device Dr - Device Dr located in Castle Rock off Plum Creek by the Safeway - Mobile Phone Repair Near Me - Castle Rock, Colorado

I just got off the phone from my call to investigate the cost of replacing my broken iPhone screen. The technician who answered the phone was incredibly helpful. So helpful that I'm writing a review and I haven't even had the repair performed yet. He gave me exactly the information I needed. He was clear and put everything in terms I could understand. I have three different options. He explained the options thoroughly along with their advantages/disadvantages, time requirements, and costs. Frankly, I'm impressed. I think the technician's name was Mike. I'm definitely going to Device Dr. to get this repair done. read more

Been in the shop three times - cell phone screen, ice tea spill on work laptop, slow moving old personal laptop. Each time I was impressed with the kindness and knowledge of the staff, time taken to discuss solution options, attention to budget and getting the needed decisions and work done ahead of schedule (even just walking in). Thank you! read more

I have had to get 2 screens replaced in 2 months from this place!! I was talked into a screen protector the second time that obviously did no good! Employee told me there was nothing they could do, so I'm taking my business elsewhere I only went to this place because it was close to home, but if I need to go elsewhere to get a better quality more expensive replacement screen...then so be it read more

Came in for a charging port not working on my IPhone 12 Max pro. Sean (or Shawn) got to work immediately, thoroughly cleaning and inspecting the charging port; within about 7 min it was as good as new ~ and at no charge! What fantastic customer service!! read more

Always highly recommended to family and friends! I've been in twice now for charge port issues - both times Sean very kindly took a look, inspected the charging port, provided a deep clean and had the phone back to me (and working) within 10 minutes. Just awesome. I highly recommend - great expertise and excellent customer service every time I've been in! read more

I was pleasantly surprised to find this great repair shop for our iPhones. They were helpful, responsive, courteous, friendly, in a convenient location,, a great value and fast service. And on a Saturday (and open Sundays too). I'm definitely going back any time I need cell phone service. read more

Mike helped me rescue photos and contacts from a severely damaged IPhone after the Apple Store was no help! Great communication of my options. Mike explained technical things in terms the average person can understand. I will be back if I ever have any issues . I'm also recommending Devoce Dr to all my friends and family! Thank you! Thank you! read more

They are simply the best. When you walk in you feel like you're family and you will feel that way from the advice, the work, the honesty and the pricing. They don't sell you what you don't need and they stand behind their work 100%..... I can not be more proud to have them in our community. The owner is there a lot but it doesn't matter. The experience is always the same! Ken read more

These are the best iPhone guys in Castle Rock. Both are friendly, knowledgeable and fast. We have and a couple phone disasters, and Device Dr is always our first stop. read more

Second time here. iPhone issue...they fixed it and the price was better than I expected. Now my official go to. Highly recommend!

Kudos go out to Device Dr on Perry St. My daughter left her iPhone 6s in her jeans I guess and my wife washed them. We brought the phone in to see if it could be repaired, but no joy, it was kaput! Instead of just sending us home with a broken phone and $25 checkup they offered us a replacement iPhone 6s 64gb for a great price; frankly a better price than any used on I looked at in Craigslist, and even put a new screen protector on the phone. This is the second time I've used them and I have nothing but good things to say about them. read more

Concisely, these guys are awesome. Courteous, professional, a little bit quirky (LOL) and most of all determined. Driving back home to Austin I walked-in to The Device Doctor in Castle Hill with my iPhone XII locked up in an emergency mode. Evidently, I interrupted an inadvertent 911 call and I couldn't unlock my screen. What's more, I couldn't shut it down either. Even as a reasonably knowledgeable iPhone user I was simply stumped. As noted, I simply walked-in with the locked-up phone. Evan was intrigued having never seen a similar locked-up phone either. He took it behind the counter, showed it to Evan and the exchanged a few words. Neither were going to be defeated. We passed the phone back and forth a couple of times while they apparently continued to research a solution. Viola! Screen cleared/reset and back in my hands, no charge! To say I was vulnerable and could easily be taken is an understatement. Again, as I opened, these guys are awesome. I will likely never, walk through The Device Doctors doors again but unhesitatingly recommend them both for their knowledge to find the solution but the integrity to treat me fairly. I can only wish them good karma and that somewhere, sometime, someone may extend Evan and Jacob the same courteousness they extended me. - Thanks read more

I came in with a broken charging port. They could of claimed damage that needed work but all it needed was a simple clean which they happily took care of for free. Always will return with more difficult things, they are honest and do great work. 5 Star, Recommend. read more

I've broken and replaced my own phone screen a number of times. This time I decided to bring it somewhere. The screens they use here are much higher quality than those I was buying and doing myself. Considered buying a refurbished phone from them, maybe one day I will. They have a decent selection. People were all very pleasant to deal with. read more

If I could give no stars I would but I can't. I went in a few days ago to sell two iPhones both brand new one with a cracked screen and the other not they only offered 10$ for both and I go in today to get a product I sent in and they had a sign on the door saying be back in 15 I have been here for about 45 minutes and it's the middle of the day on a Monday ow unprofessional read more

I would just like too say the employee Evan at this establishment goes so far above expectations, so shocked when I got on the phone and had so many questions too ask but only needed too ask one question for him too answer every other question I had with out me even having too ask wow. wouldn't trust anybody els with my phone! Evan most certainly deserves a raise in my book! read more

I will save the replies back and forth on FB when the owner just wouldn't admit that they were failing badly. This was my most recent update to which I was told that maybe I just shouldn't use their services.... apparently they keep a five star rating by just getting rid of 'problem customers', ya know, the ones that don't want to get swindled or have their time wasted. *Update 11/26 Another month, another problem. The wife's camera just up and stopped working after being replaced here. They went to replace the camera.... and broke the back glass AGAIN. If you keep doing it, why not have the parts on hand? My S6 has a chip in the fingerprint button. It's come in no contact with anything that could do that to it. In looking at how-to's online, I'm starting to think this is damage from the removal of the glass when they fixed my phone in the first place. I can't prove it so I won't even bother. I'm STILL baffled how this place has a 5 star rating. *update 10/18 A week after I asked again, the screen came in. I finally had time to stop there today.... I got a new screen.... and broken back glass that was broken during replacement of the screen. I'm told it will be here sometime soon, hopefully sooner??? These guys order their parts odd eBay. I will not go here again or refer anyone here again. I can't. *** It's been a month since my wife first brought her phone in. It took theme almost 2 weeks to replace a camara and then the back they broke while replacing the camara took yet another week. I brought my phone in and to my surprise the part came in right away and they replaced my screen as well. When I come to pick it up a week ago I'm told the screen has a dark spot and they will replace. The next day I see the burn in on the USED screen I spent $300 on. Despite the guarantee they'll replace it, I called Friday and was told it would come in the next day, over a week after I brought it in. No phone call, no screen. I'm writing this review through burned in icons on my screen. I'll call again today but I doubt I'll go here again when she place close to my work was going to do it for $10 less. I can't believe all these reviews are real, not with two phones and over a month of just trying to get my phones fixed. read more

Evan at Device Doctor is Awesome !! My daughter and I have taken our phones and computers in with questions or problems on multiple occasions to Evan. He is super helpful. He does great work and always takes care and of our issues. Thank you!! read more

Wow!! Sarah and her husband Aaron are SO NICE!! They fixed my and my wife's phone in 20 minutes! I'm so happy to have a repair shop and good people like this in our little town. TWO THUMBS UP!! Will Romero read more

I left my computer here to have the battery replaced. They had put in a faulty battery previously and agreed to replace it free of charge. They also had previously cleaned it up but after they did the camera no longer worked. The manager said he would make good on it and call me. Two days went by without hearing from them so I called to Ask about it. they said it would be done in an hour. I went in an hour later and the person said he had tried to call because the tech working on it had a family emergency. I asked where they were at in the repair and he said they hadn't started. The tech told me the manager took the top off and went on vacation for two weeks. I wanted to know what happened, but the more questions I ask the more defensive and irate the tech became. I really wanted to know how they did business because there are other shops in town to choose from.I was pretty shocked They would treat my computer so irresponsibly and told the tech it was a $5000 computer is response was "not anymore". he said "look ma'am, love the word ma'am, I don't know what else to tell you" and he walked away. The person put in charge for the vacationing manager is the wrong person to represent the business. So I paid them to install a faulty battery and camera that no longer works after taking it there. read more

Completely satisfied with this business. Dallas always so helpful & knowledgeable. Will return & keep referring friends/family. read more

I'm new to Colorado and wasn't to familiar with the area. My phone had broken and I was panicking especially cause it occurred at night and I felt "hopeless" to say the least. But I was able to search the nearest phone repair store and I had found "Device Dr" I wasn't sure what to expect , but I was greeted by an outstanding employee named "Evan" he was super helpful and repaired the smashed "iPhone 8plus" screen in less than 1 hour and I am very happy with the service. Fantastic employee read more

Great service and great customer service. They went above and beyond to help me with my broken ipad. I will recommend them to everyone I know. read more

Hmmmmm....thanks Dallas, but you are about 6 months too late to try and rectify this situation. You knew it when I came to you and that you failed to do anything. So I think my hundred dollars spent that I gave you is more well spent here on a true Yelp review so others know and can be aware. You know it's not good business to do what you did. -D read more

Called around for prices and how long it would take to change my iPhone plus cracked screen. This place was 20.00 under everyone else and 30 minutes less time to fix it. WOW! Dropped off and walked around for 10 minutes, came back and it was fixed. 15 minutes just like he said it would be! I would go back and I recommend highly! read more

Paid $120 for an iPhone 6+ screen repair and when I got the phone back the service didn't work. Connects to WiFi but I can't connect to my cellular provider. The screen was also still sticking - it would type letters that I didn't touch and I showed them right then and there and they explained that it could've been the Tempered Glass screen that I had installed and didn't really look into it more than that. I put my case back on the phone after they tried troubleshooting my service issue and when I left they reminded me that my newly replaced screen had a lifetime warranty on it. Great news! I get home and attempt connecting to my Cellular Provider but to no avail. I take off my case to see if this may help get my cell service working and as I'm doing this my brand new screen splinters and cracks. I take it back the next day and they tell me that despite the fact that there's a "Lifetime Warranty" on the screen, and I have my receipt from the day before, that it's going to cost them another $120 to fix the screen, and that they're not sure how to fix the service issue that originated from my initial visit to Device Dr. I understand that this is probably one bad review out of many, but had I known it was going to unfold as it did, I would never have come to Device Dr and paid what I did. I'm now WITHOUT a phone and $140 in the hole because of this visit. I recommend going elsewhere. read more

Great place with incredible customer service! No wait! Seriously was in and out in 15 minutes with a brand new screen on my iPhone 7! It's also guaranteed for life! Highly recommend! read more

Such an easy experience from start to finish, with what I consider one of the best prices around for time spent. My dog shattered my IPhone at about 6 pm, and I had a brand new face/screen on it by 7 pm. He even stayed late (past closing) to finish up. Ironically, the whole process only took about 15 minutes total. When my camera was being wonky that same evening he told me to come back the next day if it was still acting up (and it wasn't my lack of charge). His word was gold. I swung by on lunch and he had a brand new camera put in it for NO ADDTIONAL CHARGE. This place is heaven sent. Go here for any of your cell phone needs :) read more

I had my s6 screen replaced yesterday took about 20 mins. Cheapest quote for my phone that I received from 10 different phone repair places since samsung parts are more expensive very happy with price, speed, and quality my phone is like new again and they back it up with a warranty. So that's awesome, glad I know I've found my doctor. :) read more