Beautiful facility. Never overly crowded. Clean. SO clean. Plenty of parking. Outdoor saltwater lap…read morepool that allows you to RESERVE A LANE. That's huge for a swimmer. Classes are great - the ones I've taken were Yard and Svelte. Almost don't want to leave this review for fear that people may see it and we'll get too crowded. First time I've ever signed a contract with a gym and I couldn't be happier. 11/10.

I absolutely LOVE The Preserve! We've been coming here for a few years and recently made the…read moredisheartening switch to Lifetime (another great choice!) only because of the lack of childcare. Don't get me wrong, that's not a complaint! It's what makes The Preserve even more amazing, because it feels like a modern California spa, looks like a spa, smells like a spa... and sounds like one, with the lack of noise! Every time I've been here, there are no more than 10 people total, including staff! Which btw, all the staff is super sweet and wonderful. The gym itself is so clean and pristine. Parking is plentiful.

The best gym in Houston. Feels more like a family than a gym…read more Ed is running a top notch operation and one of the things I appreciate the most is just how clean the gym is at ALL TIMES. They employ quite a few employees who are consistently making sure the gym is absolutely spotless.

Visited on May 4. I was unable to connect to WiFi while in the gym. I asked for help at the front…read moredesk. Zero help was received. Left early bc of it.

the gym is great, BUT what they don't tell you is that if you get a membership 29.99 a month…read more and if you want to take it down to the 9.99 a month you need to pay a 50 dollar fee, nowhere in the agreement states that. when i ask about it they said that it was their policy, i ask to see that and they said that it was an internal policy. and they couldn't show it. just letting people know

A friend of mine made the rude comment that "everyone working out here looks like they are on…read moreparole". But you know what? Really like this gym. Great equipment. Especially EGYM. And there are massage chairs. Good Hoist, free weights, Hammer. Recommended.

Well the rumors are all true. This place is ELITE! Big gym spaces, LOTS of amenities, the crowd is…read moremostly experienced lifters, so it can be intimidating for newbies, but if you've got the cash and you're serious about transforming yourself, this is the place to do it.

Came here after we were promised a free one day pass from the chevron marathon expo which turned…read moreout to be a lie. The front desk rep was extremely unapologetic and rude and told us we should have gotten a written statement for the free day pass?! What?! I'm extremely disappointed at the lack of customer service. I was so excited to try this gym but for $29.99 for a day pass, I'll pass. After we were disappointed and left, the front desk rep didn't even care. Even an apology would have gone a long way but hey that might cost me another $29,99!

My first time visiting this gym was a Thursday afternoon. I assumed this would be a more quiet time…read moreto feel out all the equipment and I was right. Just a few others were in the gym and I was able to get a great workout in. It was a small fee to get a day pass. They have an abundance of cardio equipment (treadmills, stair masters, rowing machines, a Jacobs ladder) and even had ropes and a climbing rope. They had tons of free weights in two areas, the regular area and the "dungeon" as well as every machine you can think of. They have a great outdoor area with tires and ropes for cardio also. The atmosphere was great and everyone from the front desk manager to the other gym members were super friendly. It's a warehouse gym so there is no AC and you can really sweat it out. They say they are expanding also so I am looking forward to seeing what big things happen for them. Overall a great grunge gym in downtown that I will definitely be back to.

I had been a member of this gym for 5 years and had a great relationship with the management or so…read moreI thought. I was injured by their equipment which is mostly second hand horribly maintained throughout the facility. I made a verbal report to the owner through the front desk staff and I offered a solution. I returned to the gym a few days later and was frustrated when I nearly injured myself in the same manner due to the same faulty equipment. I immediately approached the owner who informed me that my her gym was protected from any liability because all customers signed a waiver and that I should be more careful! I informed her that the waiver would likely protect her from some liability but not from the gross negligence on the part of Befit gym due to the fact that MOST of the equipment is in poor repair and they are aware that they are putting patrons in safety risk! She argued me to the point that it became a hostile environment. He became Karen! She wouldn't even allow me to file an incident report. I had them cancel my membership. I am now moving forward with litigation. I do not recommend this gym to anyone . UPDATE: the gym doesn't appear to have any liability insurance or an incident reporting process. After I inquired about the two, the owner unbeknownst to me, made a criminal complaint to the police alleging some fictitious claim as an attempt to shield her business from liability in future litigation. Had one of those type officers arrived, I could be dead. Please do not patronize this business. It is not a safe environment for any of US!

Not realizing how large the city of Houston is, this was quite a drive for me to get to from where…read moreI was staying, and I speak for someone who is not familiar with the city-much less Texas-at all. Since I mapped it out beforehand, I knew where to park and how to get to the gym. This was a fairly large shopping area, but EQX was right there, and the desk is there in front once you enter. There was a really nice girl this day with long braids, and she directed me upstairs to the locker room and informed me that parking validation was not necessary at this time; the gate just went up as you pulled up to it. Perfect! After going upstairs, I did wander around and then a trainer directed me over to the locker room, which was spacious and very clean. The fitness floor is on the second, and as soon as I found the treadmills, I knew where I belonged. Light movement in the stretching area after, and then back to a shower with decent water pressure. What I was fascinated with was how friendly staff was. Trainers actually smiled and said goodbye which you won't normally see in California or New York. I certainly wasn't at home! Compared to other locations, this one was very low-key, although I admit I came during the afternoon where it was probably quieter. I had forgotten this is the location that I was in contact with back in 2020 when I had ordered some masks from their shop since they were actually open. I had such a good experience that the trip here to see them in person was worth it!

Came to Equinox for the first time for a Spa treatment. I…read morelove that when you book a spa treatment, they let you come in and use the gym/sauna beforehand. The gym equipment is a bit outdated though. I do like the fact that they offer cold towels post-workout to cool off. For the Spa treatment, I got the Hydrafacial 50 Min - Deluxe. For a first timer, you can also receive a 25% discount as well. Kristen was my esthetician and she was truly the best! You could tell that she was very experienced. She was very knowledgeable about all of the products and the facial itself was very relaxing. Really enjoyed the lymphatic drainage the most, she had my face looking snatched and jawline on point and skin truly glowing. 100% recommend booking her for a facial! Parking - Free in the parking garage

I just got in from Maryland and was looking for a good gym to go to. I ended up at the Lifetime…read moreTennis at the Galleria Mall, and they sent me over here--it was only a 6-7 minute drive. I came in as a guest and Cameron helped me get signed up. She showed amazing hospitality and made the whole process easy. If you're ever in the Houston area, definitely come to this Lifetime. You won't regret it!

The staff such as the manager in the women's locker room is just rude and inexperienced and seems…read moreto be most concerned with impressing her boss instead of making an enjoyable experience for the member. This is a medium level gym with a $200 to $300 a month membership cost. At that price point, one would expect the staff to have the appropriate level of experience and have a reasonable level of natural people skills. The fact the employees may be inexperienced / young / niave is certainly not justification for the customer / member to have any bad experience. It only reveals that management has made bad hiring decisions and has neglected to train the staff. Overall, the facilities and equipment are good and the place is clean. The people part can be less than adequate.

I've been going to this 24 Hour Fitness location and I gotta say, this place is awesome. It's…read moreclean, the equipment is solid, and overall it's in great shape. There are a couple machines that could use some repair, but nothing that takes away from the workout. You can still get everything in without a problem. What really stands out is how well this location is kept compared to others. It blows the Dallas location in Richardson out of the water. If they stay on top of those few repairs, this is easily one of the better gyms around.

Thought I finally found my home gym... guess not. Gas line…read morebroke at my house, no hot water, parents in town, kids just needed a hot shower. I called ahead I was told "of course." Show up and suddenly the manager says my kids can't go past the front desk. No compassion. No flexibility. Turned them away.

The staff was wonderful! The manager was so nice and stores our bags for us while we worked out and…read moreused the facilities. The smoothies were great and they gave us the extra in a little cup which was so thoughtful. Great place, nice staff. The facilities are gorgeous- rock climbing wall, pools, multiple squat racks which I really appreciate not having to wait for! Thank you

The pool is not being cleaned properly. There is stuff floating in it and it seems they arent…read morevaccuming it. I see the same things floating for weeks. There is always sand in the indoor pool. Also, there are constantly women who get in the jacuzzi with only a towel on and it is so unsanitary. No one enforces the swim suit covering required.

Super friendly not crowded atmosphere with top instructors who really know how to set the tone for…read morehigh end exercises. As a health professional for over 20 years and former group exercise instructor, I can see how the Instructors motivate with a specific exercise strategy . They have helped a former patient of mine to get ready for Army officer training and it has made a big difference in his fitness being able to climb up large obstacles courses with heavy packs on and crawling under barbwire at Army base. Highly recommend if you want a smaller gym with huge experience and skilled instructors that offer personal instruction.

Houston I have finally found my place for fitness. This specialty gym offers small specific…read moretraining classes that are some of the best I have seen. From HIT classes to strength and conditioning, it has made a difference in my ability to ruck at Army training with #35 on for 13 miles without feeling I couldn't make it. The staff is highly trainied with former professional soccer players and others doing the classes. Their staff really understands what is needed to improve my flexibility and strength. Thank you to Natalie, Mark Jeremiah Lana and Julie for the extra time to make sure each class is personalized, professional and Specific to my needs.