Water all over the men's room floor. Puddle of piss in front of the only urinal. Drain flies in the…read moreshowers. Cracked pads on the equipment. I usually like PF gyms, but this is not one of the best. Here's an idea, rather than sending a computer generated response, why not provide the manager and staff with the training they need to perform up top PF standards?

yikes - this location is filthy - I use PF as a back up when on the go and everything in this gym…read moreneeds attention. The front desk is too busy on the phones - someone vomited on the hallway and 2 or 3 people had to go and remind them about it. Mold in the showers - doors at the bathroom not closing properly - broken equipment.

Pros- dry sauna, wet sauna…read more Indoor land pool Indoor hot tub Relaxing chairs Showers and towels Plenty of treadmills Cons- the con is that while there "looks" to be nice amenities but good luck using them. 1. they're either disgustingly unclean, 2. People can't be bothered to have their music through headphones 3. people talking on their phones in the designated "quiet area" and staff ignore despite signs literally say "phone free zone". 4. Areas broken for months never fixed. Continued... -ladies exfoliating in the sauna and in the hot tub so gross! -mold on the floor and walls of the hot tub not cleaned for over a year I finally left villa. -blood by the pool and showers not cleaned up for three days! THREE! What are the cleaners doing? Apparently nothing. Even after I pointed it out. -roughly spoken to by a guy who takes care of the area (I assumed) by the indoor lap pool. I was pregnant and hurting and needed my nightly stretch in the pool which is the main reason I paid to go there and I can't use the hot tub while pregnant. Arrived at the same time as usual. There was another person swimming but the man present didn't like women or I don't know but he told me "it's closed" and didn't give me an explanation. I question and shared how I REALLY need to stretch I'm in pain and it's supposed to be open another 40 minutes on schedule and there is clearly another person swimming in front of us, so how can it be closed? He just yelled at me and still didn't tell me why. I have no idea who or why he was there. Cane other days when pool was support he open and they had signs saying closed" when it was supposed to be open. They don't really have a good amount of machines other than tons of treadmills compared to LA fitness. And as others mentioned they stay broken a long time. But I need to work my back and don't use free weights. The hot sauna was broken for MONTHS! And was so unclean inside. I couldn't believe I had been sitting in there. But I'm sure it was due to the lady exfoliating herself and no one cleaning it! It makes me want to vomit thinking of it. I wanted a water yoga class but they didn't have evening classes for me. Only during the day when I couldn't go. For a large expensive place it makes no sense they could not hire for evening classes. Kids area-while I don't trust anyone to watch my kids personally, my best friend had a terrible experience there. Other kids would bully her kids and staff didn't seem to care. She could only take her kids a set limited time during the day so too bad if you can't make that block of time despite the fact you pay twice as much to bring kids you can literally only go when they say you can because pools and splash pads for kids aren't open or are closed constantly. The last straw was her son was arguing with his sibling as siblings do, but it was handled terribly. Instead of going to get her if there was indeed a problem , the staff dragged him down the hallway and when he thought he was out of sight, she saw him throw him on the ground. She happened to have come down for pick up at the time and was following them wondering why he had her son down a secluded hallway alone, He didn't apologize or anything. Terrible way of handling a child.

This facility looks impressive from the outside and presents beautifully during a tour. But once…read moreyou're a member and start paying attention, the cracks become very clear. In seven years, I have attempted to contact the general manager on multiple occasions with concerns and do not believe I have ever once spoken to him. That says everything. Where do I begin. The issues at this club have been so numerous and consistent that we feel obligated to warn others. Our son was kicked out of the weight room for wearing cotton pants and a t-shirt. When we called to complain, we were told there is no apparel policy against this. He was humiliated for a rule that doesn't even exist. Last Friday, my husband and I drove to the club to use the hot tub, only to find it closed two hours early for an employee meeting -- no sign on the door, no website notice, no email to members. We weren't alone: multiple other members were standing at the locked door, just as blindsided as we were. The weight room and pool are unmonitored at this time anyway so it would have cost nothing to leave one person at the front desk so paying members could at least get in. Most recently, a family friend who is a college swimmer and a fellow member of this very facility was helping my child work on swim strokes in the pool. Staff told us to stop and nearly removed us, citing a rule that only VillaSport trainers can provide instruction. No consideration was given to the fact that this was a fellow member, not an outside instructor, doing something kind for a friend. The billing situation has been a saga. After we changed our payment method, the club kept charging our old card and hit us with late fees through no fault of our own. When we tried to resolve it, we were referred to corporate in California instead of getting help locally. Staff gave us contradictory and outright incorrect information -- one person told us there were no late fees on our account at all, and when we logged in ourselves, we found multiple. We had to fight to get most reversed, and one remains on our account to this day. During Covid, we chose to continue paying our full membership fees a gesture of loyalty to the club and were promised guest passes in return. It seems like every time we have tried to use one, we have been told there are none on our account. We pay over $400 per month for this membership and can't bring a friend occasionally?! And then there's the facility itself. Mildew in the locker room Jacuzzis is not what you expect from a club charging luxury prices. We originally joined in large part so we could relax in the indoor hot tub while keeping an eye on our younger children in the play area and pool. That Jacuzzi sat nonfunctional for roughly two years. The club's solution? A sign next to the jets button reading "bubbles are for outside tub only" -- as though reframing a broken amenity as an intentional policy was somehow acceptable. And there is an indoor-outdoor hot tub with a sliding glass door between the two sides that would be perfect for families and kids. We have been members for seven years and have never once seen it open. The food situation is almost too on the nose. A facility billing itself as a luxury wellness club has replaced wraps and salads with pizza, hot dogs, and hamburgers as its only food offerings next to $12 smoothies (made with powders and no actual fresh fruit). Make that make sense. After seven years, the pattern is clear: this club prioritizes attracting new members and pushing additional fees (personal training, add-on services) over actually taking care of the members it already has. We joined for a place of rest and relaxation but every time we walk in the door, there is some kind of issue! The saddest part is the wasted potential. Cypress is a tight-knit community that would embrace a place like this -- but the experience here is night and day from the sister location in The Woodlands. VillaSport claims to be a luxury club built around community, yet at every turn they discourage exactly that by the way they treat their members. As my husband put it, we've never seen a place that bills itself as luxury have such poor customer service. At this point, the only things keeping us here are the pool -- which we don't have at home -- and the fact that it's around the corner from our house. Otherwise, we would have found a different facility long ago.

They guys and gals and Anytime Fitness at the Cypress location are awesome. Everytime I go in…read more(daily) I am greeted by first name and always with a smile. It's always clean and well maintained and never overly crowded when I'm there (I go in usually right at 5pm'ish and think it's because there are still people on the road getting off work). I would suggest maybe getting 1 more stationary upright bike as there is currently only 1 and it can be a pain when someone is on it for 45 minutes and I want to get on for 10 mins to warm up my cardio, but other than that I have ZERO complaints....I have not gone to another AF in the area but really don't care too as this facility satisfies all my needs.... On a side note, I think it's cool they have a vending machine that is tied to your key fob and if you need water or protein or even ear buds, you can use your key fob and they will charge it to your monthly fee. No cash to worry about carrying around. Thanks Guys...AAA++++

It's a nice small gym with everything you'd need. However, the roof leaks constantly near the…read moredumbbell rack. Hasn't been fixed for months. I think it's clean but honestly it's hard to tell. Looking at photos from 10 years ago it looks run down now. Think I'm going to leave this place soon and look for a gym like this except more put together and less worn down

My gym advertised a class for BOGA SUP SOL Yoga and I was excited to sign up. The boards are placed…read morein the pool and you must get on them and balance yourself while doing Yoga. April was our instructor and we had a small class of 4 people. Classes are held in the pool. I was a little scared of falling in the water and everyone did at one point but we mostly stayed on the boards doing the various yoga poses. The class was about 50 minutes long and very well worth the cost of 45.00. We were able to tighten the tether to keep the boards from shifting so much during class. They offer other dates and times and also Pilates.

Terrible experience with management and absolutely zero basic accommodation for individuals with…read moredisabilities. My wife, our son, and I recently signed up for a family membership here, paying a premium $350 a month. As a below-the-elbow amputee, my options at any gym are highly restricted. I have to bring my own adaptive equipment to use the machines, which severely limits what I can physically do on the floor. I showed up around 5:30 PM and, understandably during peak hours, the few upper-body machines I could use were occupied. I decided to pivot and do lower body instead. I went to use a squat rack that was completely empty. However, staff stopped me and said I wasn't allowed to use it because a small CrossFit class was taking place in that section. Even though the specific platform I needed was entirely unoccupied, they refused to let me use it due to a rigid blanket policy. Denying an amputee access to an unused machine when my options are already so limited is ridiculous. I went to the front desk manager hoping for some common sense, but they were completely dismissive and unaccommodating. I'm not looking for special handouts, just basic logic and respect from a facility charging premium prices. Because of this complete lack of customer service and absolute refusal to apply common sense, I immediately canceled my personal portion of the membership. If you have any sort of physical limitation, do not expect this gym or its management to accommodate you.

This was easily my favorite gym I've ever been to. From the machines, the vibes, the gym fam, it…read morewas all love from day one. I'm gonna miss it, but I highly recommend to anyone looking for a gym.

My hubby and I were going here for a while. Unfortunately, it just became too far of a drive and we…read moreneeded to find something a little closer to home. But, overall I have no complaints about this gym. Great assortment of equipment and just friendly atmosphere. The parking is a little tricky (particularly when it rains) but it doesn't take away from the gym itself. Two thumbs up.

Go super early in the morning. I can't imagine what this place looks like during busy peak hours…read more No way. The early morning hours from 5am-630am are the best times where all of the machines are mostly free. Squat racks galore. The one thing I don't like about Crunch fitness is they don't have a sauna.

CYPRESS WE HAVE A NEW GYM!…read more This gym is located where the old 24hr was located. They kept the footprint but added so many fun and new things. They have more power racks that I could imagine, new weights, new machines, new everything. Staff are beyond helpful and nice. I used my insurance to sign up here and it took just a couple minutes. It wasn't busy by other gym standards. Got on every machine that I wanted to easily. What I don't like, their lack of ab machines. I could only see one. And that was fairly popular so got on it late. Past that. Great new little gym here. Will be coming back this week, for sure!

This is the first time I've ever written a review for a gym but this facility is too good to not…read moregive it the recognition it deserves! Rise Gym has a commercial gym side, a powerlifting side, and a strongman side. In the commercial gym, there is an upstairs and a downstairs section. There's already plenty of treadmills and cardio machines downstairs but there's even more in the upstairs area as well as a section for kids to play in. Not to mention, there is a supplement store where you can shop for protein, preworkout, vitamins, healthy snakcs, etc. so I thought that was pretty neat! As a powerlifter, Rise Barbell is hands down, the best place to work out. The powerlifting side just opened this summer and I cannot thank the owner Dr. Sean for providing such an amazing facility for me to train at before I competed at Raw Nationals this year. There are plenty of brand new TSS combo racks and barbells as well as new Rogue Kilo/pound plates. There's also many deadlift platforms as well as one olympic weightlifting section. Aside from that, there is a long strip of turf that separates the powerlifting section from the machines for body builders. Speaking of body builders, there is a posing room so that's another big plus! Inside this building, there is also a Physical Therapy section run by Dr. Sean. Oh yeah, did I mention there's AC too? I've visited numerous powerlifting gyms in the Houston area but none of them had AC so I appreciate how I'm not drenched in sweat just from walking into a gym. Aside from the amazing facility, the staff and trainers here are incredibly kind. I appreciate how they helped host/run fun events for members to participate in! Overall, the amount of hard work and passion that the owners and workers put into this gym speaks volumes. Honestly, I could go on and on as to why this is the best gym I've ever visited but I hope everyone gets to experience working out at Rise Barbell.

This is a nice gym. There is a lot of equipment and cardio machines. When I enter, there is always…read moresomeone who greets me. Classes. I have not done those, but would like to try those. Personal trainers. They have amazing trainers that can help you reach whatever goal you are working towards. My trainer has been so encouraging and listens/makes modifications to help support a gradual improvement in strength. Cleanliness. This is the reason for the 4 stars. There could be more attention to cleaning of equipment from staff or cleaning services in both the rise gym and barbell. The main door entering rise has been seen multiple times with handprints smudged all over and dust on equipment. I do appreciate the cleaning products and towels to clean off instruments after use, however during non peak times there are no towels available. Not sure who to let know regarding this, but will change my review once I see this area addressed.

Snap Fitness is the best "small gym" you can find in the Cypress area. From the gym being open…read more24/7, to the gym having all the equipment you need to get a great workout in, Snap Fitness has set the standard high!

Went to cancel my membership with this gym because I i was moving. Spoke with the one front desk…read more Man, the only person who works there on 9/30. Told me to send a email and it would be canceled. 200 dollars later and 5 months since then they have still been charging my account. Said he never got email even when I had sent multiple times after being charged in December to once again cancel because I was still being charged since I canceled in September. Pitiful business practice.