Brand new property (or it looks new and well kept). Friendly staff. Only a Dunkin Donut nearby,…read moreand the hotel restaurant was closed at night. Keurig, microwave, and fridge in the room.

Good hotel for one night. Plenty of parking spots and they offer complimentary tea, hot chocolate…read moreand coffee, lemon infused water at the lobby for all guests. Also saw a computer room if you want to use (and print documents, not sure if free to print though) There is a strong sulfur smell at the entrance and near the pool area. They have a gym, pool and hot tub on the first floor. Super safe as all rooms require your room key to access. Leave your bath towels in your room as there are plenty of swim towels at the pool. One nuisance is that my room had a tough time reading card key. No issues entering other areas but I went to the front desk 4x to reset. Breakfast included (bacon, sausages, scramble eggs, cereal, fruits) Breakfast starts at 5am on weekdays but 7am on the weekends.

Well kept hotel to spend a night in the area. Room was acceptably clean, bed was comfortable and…read morestaff was pleasant. Springhill Suites is what I view as the economy version of the Marriott hotel chain and the room amenities and room decor match that description. Janky but functional shower with low pressure, vinyl stucco walls and beige and yellow color scheme. Complimentary breakfast was well stocked, small (very small) pool was open and fitness room was basic but functional. We had a king bed suite with is really a bedroom with a half wall partition with a pull out sofa. Lots of room and could easily accommodate four people if privacy is not a concern. Our second time staying for a volley ball tournament over in Fitchburg. We'll be back.

Construction (not on website), this is our bathroom (but they can't clean it or relocate us), no…read moreWiFi, no tv (during entire stay), an ironing board it took both of us to get to work, no restaurant, no bar, awoken at 6:15 AM with sun streaming in window (no room darkening shade)... this is a Marriott property ?!?! We were here for a wedding on the property (my sister-in-law was told construction and reno would be completed by wedding date) so changing hotels wasn't an option. GM 'allowed' Bonvoy points vs room discount since I'm a Bonvoy member. Like that was compensation for all the issues?! I've stayed in motels with more amenities. Stay away ....

We stayed here for a couple of nights during my visit to Boston as it was close to my fiancés…read moreoffice he was working at. I actually really enjoyed this little area, there was a great shopping center that was just across the way with lots of options. The rooms were nice and had a little couch seating area and a fridge and microwave which is always nice for a long stay like my fiancé had. I also loved the downstairs area. I went and worked down there on my laptop one of the days in a comfy couch that had its own little tv to watch something too. I'm also a big person about AC in hotel rooms and this one did live up to my normal expectations because I like a cold room. If you are staying in this area definitely a great spot to stay.

Stay away!! Carpet was filthy. Felt like i was walking on sludge…read more Bathroom floor was sticky. Went to the restaurant for dinner and ordered a burger. I was told you can only get it well done. Red flag went up. The burger was like a Bubba burger. It was disgusting. I left a review with the hotel only to be debated and challenged on the issues. I called the Marriott complaint line only to be laughed at and then the woman would not give me her name and hung up on me. I called back, got someone else named "carol" on the phone. As I'm explaining the issues to her, under her breath she utters " oh my god". I called her out on the comment and she didn't apologize, just told me to take it up with the hotel. I thought I was when I called the complaint line. I've stayed in hotels though out the country and many other countries. This was by far the worst stay ever. Never again!! Room 329 if no one believes me. Let me know what your socks look like after walking on the carpet.

This was a great place to stay while I was traveling for work. Definitely had all the amenities one…read morewould expect from a residence inn, domestically. Parking was plentiful, and rooms were nice. The front desk staff were the most friendly of folks that I have ever encountered, and the breakfast options, which are included, were perfect to get the day started. There is a short trial behind this hotel that I really had hoped to be able to adventure into, but as I traveled in winter, daylight was limited. The only negatives of this hotel were the over hot heater and underhot shower temperatures. Perhaps folks don't have the same need as I do to scald my soul during showers, but alas, my California blood needs to boil to start my day. Overall, I would definitely stay here again!

Family stay here overnight for a volleyball tournament. Booked a two bedroom suite and there was…read moreplenty of room to relax and wind down. We stayed less than 24 hours but I could easily spend a few days here without an issue. Fully stocked kitchen with a conventional oven and full size fridge. Basic kitchen ware and utensils. The complimentary breakfast was full of hearty and healthy options. Fantastic job by the staff keeping everything stocked and clean. My only issue was the two bedrooms were supposed to have two queens and one bedroom only had a full. I drew the short straw and got that bed but since sleeping solo, it wasn't a huge issue. BUT- I do think you should get the room with the amenities in your reservation. Staff was helpful, checking in was a breeze and the whole property was pretty spotless. I'd book again.

Best night sleep I've had in a while. Beds are very comfy. The hotel has been recently renovated…read moreand the rooms are pretty nice. The staff were very welcoming as soon as I got there. Good sized tv in the room with the ability to stream your Netflix or Apple TV. Pretty enjoyable stay

We made arrangements prior to check in for a late checkout due to our schedule. When we arrived we…read morewere charged for a late checkout-- which fine, but also as Hilton Honors members have never been charged for late check out before. The Hilton app very clearly stated our checkout was at 2pm. The front desk started harassing us at 1:20pm about vacating the room. Were even further delayed by no hair dryer in the room (which is listed as an amenity & expected in a hotel room). Staff stood right outside our door and conversed loudly for 20+ minutes as we rushed to get out of the room-- which we PAID for until 2pm!!!! Never made mention of the gangs of boys (10+ kids at a time) in soccer uniforms running at full speed & screaming through the halls unsupervised for at least an hour+. Would probably have been a better use of staffs' time to take care of that situation. Do not recommend!

Sarah and Ryan were one of the nicest and hospitable hosts we have dealt with in our many yrs of…read moretraveling . They both very welcoming and made us feel like their home was our home. They have a beautiful built in pool and billiard room if you just want to hang out and relax. The grounds are outstanding along with a pet friendly yard for dogs to roam around. Yes you can bring your dog. The breakfast was great as I had the French toast and my wife had the omelet. Both better than restaurants. If u could rate them 100 stars I would .

This place is wonderful! I have now stayed there with my husband and son twice and we were blown…read moreaway. The rooms are lovely and clean and the massive bathroom has a luxurious shower . The breakfast is outstanding: there is a cooked-to-order menu (with eggs from their own chickens!) and a beautiful set-up in a sun room overlooking the nature reserve in the backyard. The property has a beautiful pool and my son loved the game room with a pool table. The very friendly owners, also the chefs, clearly pay attention to detail!

I recently attended a wedding at the Friendly Crossways and although I had a great weekend with…read morefamily and friends, I think my perspective is different than most of the previous reviewers. As others mentioned there were no other options close by in the Harvard area to stay, so we decided to stay on site (even though I tried to find alternative arrangements). We arrived on Friday and found our room, which had only twin beds (the same for almost all rooms) but were yet to receive our linens (sheets/towels/pillow cases). We did get those later and as another reviewer mentioned they were very worn. You could also not bring in your own pillows or linens (as I had brought) and the party would be fined if they saw you doing so. The bathroom/showers which I saw were pretty outdated and dingy (except the ones near the front door which appear to be newer). They weren't unclean, but were just in desperate need of some TLC. We were also informed of a strict 5 minute shower policy which there are signs posted for in the bathroom. As most have said, it is very much a DIY venue, even so far as to washing your own dishes throughout the weekend. We did help out with a lot throughout the weekend which was fun helping our friends set up their wedding and be a part of it, but many times we would need to ask Mary or Keith (the owners of the property) for assistance or direction with a given task. Most of the time they were very friendly and helpful, but not all the time. I certainly understand they have a job to do, and tasks the Bride/Groom set up for them, and that helping me wasn't on their priority list, but at least be a little bit pleasant because we are paying you to be there. I would have to agree that the food they provided was excellent, and they were able to meet the needs of many dietary issues in our group. If I was reviewing only their food it would be 5 stars, no question. They used fresh ingredients and were very passionate about what came out of the kitchen. The other issue was the firewood. We were lectured that it was to be a "camp fire" and not a "bonfire". We were only provided with about 6 tiny pieces of wood to keep the fire going for our allotted 2 hours...and NO wood was to be put on after 11pm as the fire had to be completely out by midnight... It was nice to be able to just walk back to my room after the wedding/reception. The ceremony was beautiful set back under the trees on the lawn. If you are looking for a DIY wedding where you have to do just about everything for set up and break down then this is probably your place.

We had our wedding at Friendly Crossways, about 30 guests. Friendly Crossways provided both the…read morevenue space and the catering, both were super huge parts in making our wedding day so perfect. Mary Helan was a breeze to work with, super quick to respond, so helpful and friendly. We had friends and family stay with us both before and after the wedding which was so special to have all at the venue location. THE FOOD!!! The cooks use fresh food from the garden right there, it was so soooo good and does not get any fresher than that! Everything was so seamless on our day, Mary Helan helped us with so many steps to make it all go so well. I would highly recommend this for anyone who wants to have a stunning outdoor venue with great food and people around you!

Pros: usual amenities of the Hampton brand. We had plenty of towels! Everything in good repair. The…read morebreakfast is varied and good. The elevators are fast. DirectTV works great. Cons: pick an odd numbered room! The even numbers overlook 495 and there is traffic noise at all hours.

Disgusting! While I was showering on our first night here, I saw pubic hairs all over the shower. I…read morehad asked to switch rooms earlier in the night because of the highway noise and was told that the hotel was fully booked. So I knew we could not change rooms and it didn't really matter at that point because the whole hotel felt dirty and noisy. Pick a different place! Edited to answer the silly reply - I didn't move bc it was so late and we had been at a volleyball tournament since 530 am and we were leaving for the tournament at 630 am the next morning and checking out. I told my daughter not to shower, wiped down the rest of the bathroom and went to bed. Also, I was offered points of $50. I said no Ty.

Forever our neighborhood hangout, great place for breakfast or nightlife. Hi TPaul!!…read more P.S. try the SOHO Chips!!

This place is NOT closed; very much open for business and serving a delicious breakfast at…read morereasonable prices. After calling on Friday and being informed they start serving breakfast at 6:00 am on Saturday, we stopped in and it was a great experience. Our server confirmed they don't post on their Facebook page so don't let the non-activity there be your source of information.

We would not stay here again and would not recommend this hotel to our friends and business…read moreassociates. After we booked this non refundable hotel, we were notified that pool was closed. When we checked in, we were required to put a $200.00 security deposit on our reservation. At this time, we requested that both our rooms have housecleaning the following day. This never happened. The hotel is very old and dated and heavily carpeted with frayed and old carpet. I was not comfortable walking barefoot in the room. The elevator was so old and worn and unattractive. Breakfast was lacking. Tasteless scrambled eggs, cold bacon and gray sausage. There was no outlet next to the coffee maker in the room so that could not be used. The candy from the vending machine was stale. All in all- not a good experience.

For the ninth year, my family and I hosted a large gathering of traditional musicians at the…read moreWestford Regency in November 2024, and once again, it was an excellent experience! This venue has truly become a home for our event, thanks to its friendly and helpful staff, convenient location with ample parking, and a layout that works extremely well for a gathering of our size. We took over the entire conference center and all the sleeping rooms, setting up on Wednesday and staying through Sunday evening. It was a pleasure to collaborate with Elaine (Director of Sales), Habib (Food & Beverage Director), Ryan (Head Chef), Kristen (Front Desk), and Eric (General Manager) during our planning and throughout the event. Their professionalism, creativity, and willingness to accommodate our needs--including last-minute requests--made the process smooth and stress-free. This year, our festival welcomed over 600 attendees (fiddle, mandolin, guitar, banjo, cello, and singing) and included more than 400 sessions. We had 20 traditional music concerts, 40 jam sessions, and 350+ workshops. The event managers and their teams were friendly, professional, and quick to respond to requests. Their attention to detail ensured great set-ups, and they worked behind the scenes to make the festival a success. The hotel's front desk staff deserve praise for their warm and helpful attitude, making our attendees feel welcome. The 14 function rooms, along with 5 suites and the Pub, were ideal for our needs. The hotel provided two recently tuned grand pianos. The 1,000 chairs we requested were comfortable, and water stations were restocked consistently throughout the event--a thoughtful touch. To streamline meal times, the hotel offered quick, delicious buffet dinners on Thursday, Friday, and Saturday evenings. They also set up a convenient food station near our registration area with tasty sandwiches, snacks, coffee, and fruit at fair prices. We didn't spend much time sleeping since the music jam sessions went late every night, but our rooms were very clean and the beds were comfortable. Overall, this year's festival was a real success. The Westford Regency provided excellent value for both function and sleeping rooms. Its location, right off Route 495 between Routes 2 and 3, was easily accessible for attendees traveling from across the Northeast, and the 900 parking spaces were quite convenient. We've already reserved our dates for November 2025, and I highly recommend the Westford Regency to anyone seeking a comfortable, friendly, and affordable venue for a large event. This place truly goes above and beyond to make the experience memorable.