Dentist herself was kind & understanding. GREAT bedside manner. Initial office visit seemed to go…read morewell till I had to repeat myself more than once that my prescription was to go to MY pharmacy. She said a different location. I corrected her 2x, thinking she had it correct. Left the office, went to get my prescription - NO prescription! Tried to call the office - closed. Called another location - the dentist would not call it in as they can not could not see my chart. Called the on call Dr. - they never called back. Called the office Monday - meds were called to the wrong location. The office manager argued with me stating she was told to send to wrong location. When advising I corrected her in office & trying to provide the correct phone number to the pharmacy she was to send the script to - she put me on hold. when coming back - while expressing as she is the "office manager" she should "do better" set an example - she hung up on me. Great dentist horrible office manager.

Aspen Dental was listed in my insurance company as in network. I called them. They told me that…read morethey accept my insurance. When I arrived for my appointment, I was told that they do not accept my insurance. I had to pay for my visit. The technician who performed my x-rays was impatient. She was annoyed that I was choking on the enormous device that she put in my small mouth. She begrudgingly gave me a smaller device. She blamed me for it falling out though I clearly followed her directive. The x-rays were extremely painful & there were a countless amount of them. I thought it would never end. The hygienist seemed very nice but she did not clean my teeth which are in dire need of cleaning. The dentist was cold. She said I had an abscessed tooth & described some remedies. Her advice was moot because she is not in my network. She prescribed Amoxicillin & Ibuprofen, 800 mg. The latter is known for stomach bleeding. I took one & was nauseated all day. I threw them out.

Excellent service. Concern for customer's well being is regarded above all. Highly recommended!read more

The atmosphere is very welcoming. I liked the honey combed seated area The service is great. The…read morefood was wonderful, outstanding quality and taste. We will definitely be returning.

Terrible and rude staff. Dr Milano is nasty and doesn't do what you request. Would not recommend…read morehim to anyone.

I have seen Dr. Milano many times. He is great with patients who have anxiety and is excellent at…read morehis job! I've heard horror stories about other oral surgeons. Never a bad experience with him. I won't let anyone else touch my mouth! Excellent care!

I arrived at the office for my post op follow-up and was greeted enthusiastically by the secretary…read more I waited less than 10 minutes to be taken into the office to see Dr Fanelle and then saw him within 10 minutes. Dr Fanelle was gentle, kind and thorough. He was also honest. He provided everything I needed from this visit! Thank you OMS!

Good luck getting these people to keep an appointment. They cancelled on us three times. The first…read moretwo times they texted my cell phone. The third time they DID NOT text or call my cell phone but called my land line to confirm. I didn't get it so they cancelled. I called saying we were coming in and they said to reschedule. This is like 6 MONTHS of my son - who is 18 and works ten hours a day - not getting a consult for his wisdom teeth. Thanks a lot.

Very unprofessional. Get an estimate in writing before allowing this guy to do any work on you. I…read morewas given verbal estimate. He did the work, but never submitted claim to my insurance company as required. Then he sold his business and outstanding account balances. He reported my balance owned to him as double what was estimated. The company he sold the account to reported to credits agencies my balance as not paid. I tried several times to reach him at his new place of work to settle the account, but he would never respond.

After making six phone calls to different dentist on the phone I finally got an answer from a human…read more@ Palmer Smiles. The reception was warming on the phone and that's the reason I decided to make an appointment. Everyone at the dentist office is wonderful. I would like to say a special Thank you to Denise, she has a beautiful heart and she's so professional. Thank you to all the staff at Palmer Smiles.

Had excellent experience with Dr Farrell! Professional, willing to explain treatment, careful to be…read moresure anesthesia adequate and personable. Felt safe with COVID-19 precautions. Responsive to emergency on the weekend.