Left water spots on my car and smeared marks from the protectant. Do not recommend if you want…read moreincredible results on a dirty car. Might do better in the summer without salt.

They change billed amount without any prior notice. Double billing, will not answer phones nor…read morereturn calls/texts. Product is out most of the time that is used in cleaning. I Do Not recommend using their services. A Much nicer carwash is now located next too walmart. 1 star rating is accurate.

Did an excellent job on washing my truck I use the soft touch. I question more since everyone was…read moresaying different things about it. They get most of the bugs off.

My husband and I came here together to wash our vehicles and I was very excited to wash my car DIY…read morestyle. The place is very modern: they offer pay vacuums, they have a vending machine for the essentials, and they have an automatic wash if you do not want to do DIY. All of these mentioned have an option to pay with your phone or via tap or card which is great and I appreciate! Everything was going smoothly until somehow the hose connected to the pressure gun busted on me while I was trying to put the gun down to switch to conditioner. I got immediate soaked and the pressure transferred to the hole which caused me a few uncomfortable cuts, not very deep or big... but nonetheless I had to stop the wash. There was no one there I could notify unfortunately as it was late on a Sunday. Thankfully I had just rinsed the car and it was not covered in soap or foam. When buying some of the vending machine items my phone was accepted once but not the second time so I had to use my physical card. Overall, I feel confident the wash could've been perfect without the hose issue so that is why I took one star off. I look forward to coming again and trying it though.

These guys do such an excellent job every time! They really give my vehicle a great scrub down…read morebefore sending me through. And the prices are great! Highly recommend!

Went to Alan's to removed the winter storm dirt. Laughed with the guy that everyone seemed to have…read morethe same idea today. Sunny and warm, for January. They gave it a good scrub before entering. Nice job. have the interior a good vacuuming and was off. Clean car, happy me 24

Basically one of the only brush free car washes in Lexington (first two bays are brush free, last…read moreone is traditional). Decent price, barely ever a wait. In and out quickly.

10/18/24. Used the brush unit today to see if it's any better than a couple years ago when i lived…read morehere. Sorry to say it's worse. Hardly no water came out of unit and car was mostly scrubbed just a little soap and not much of a rinse. Took it to a do it yourself wash to rinse it off.

I put in 20$. Machine did not give me back my money nor allow me to wash car. Left note for…read moreowner. No call back. Also you will not see a phone number to contact anywhere. Ripped off

Nice large clean stalls. Very nice car wash. We were just passing through and hubby wanted to wash…read morethe truck but we had our camper but there was lots of room to pull in the back n pull in the stall then back up! Thanks so much!!

Do not go to the car wash on Richmond road Lexington…read more Rude Gm. Rude attendant. They do not pre wash with mop. Towels not out. Many other places to go!

These guys are horrible. They damaged my 4 brand new tires, destroyed my alignment, and refused to…read moredo anything about it. I drove directly under 1 mile from getting my new tires to Zips for a Premium wash, including tire protection. My steering wheel lurched hard to the right, 2 times, and my new tires squealed in protest. Scared the heck out of me. I immediately notified 3 attendants that I was concerned about damages to my new tires. I offered to let them look under my car to see the damages, but they refused. I drove home, and found out my alignment was shot, with my Camry pulling hard to the left. I submitted a claim on their website, but was told by email I had to drive back to Zips and have the attendants submit it for me. I did that. The next day, I received an email declining any responsibility and refusing to pay for any fixes/damages. Just paid for a new alignment. Seems like every time I go to Zips, their equipment is messed up. First, the initial device to clean my bug encrusted front bumper wasn't working. Second, they dumped a ton of hot wax on my car, didn't clean it off, it dried on, and I had to go back for a 2nd wash to clean it off. Next, I went and the conveyor belt was broken and they closed down. And when they damaged my tires and wiped out my alignment, the tire spray I went specifically for was not working. When I reported the damage, they had to manually spray and wipe my tires. They are the WORST. I have to submit online reviews like this, and consider legal action. They are HORRIBLE!

Everyone i saw was busy and very tentative to what ever u could need…read more They help me keep an almost 20 year old car in good shape

For $33.00 I didn't expect it to be detailed but I did expect it to be clean. Not much attention to…read moredetail. Vacuuming was not thorough. The seats were not wiped down and the Mats were not cleaned properly and were still dirty. Bugs all over the windshield, front grill and mirrors. Tires were dirty and had not been scrubbed before applying shine so they looked muddy. I had to use their vacuum and cleaning supplies to finish what they should have done. I hate to give a negative review but it was a subpar car wash for me.

Lowest offering starting at $10. I really appreciated the fact that they gave me a disinfecting…read morewipe for the inside of my car while I was going through. Nice staff too!

Waiting in a long line for this place made me feel like I was making the right decision. The line…read moremoved fairly quickly and the prices aren't too bad. However, when I got home and checked my car I noticed that the car wash missed several spots including the back windshield. Yes, they offer another wash in 48 hours, but I don't have time to go back there and sit in line again in hopes that they hit those missing spots the second time. Update: Management reached out and made the situation right. I went back for another try and the wash was much better. My first visit must have been an off day, so I'm glad I went back to give them another opportunity.

Always great service, timely and value for the total experience. Frequently take n my Corvette in…read morefor cleaning and detailing

This place is beyond Amazing! My wife bought me a full package gift card to have my car detailed…read moreinside and out, and they could literally have not done a better job. Chris and Justin are full fledged invested in what they are doing, and truly their customers are reaping the dividends. My car may not have looked this good when I bought it with 8 miles on the odometer. I even had 2 windows tinted just bc the second you walk in, you feel at home and know you can trust them. Highly recommend! They also serve free fancy coffee, sadly I don't drink it but I could see the appeal. This place is amazing.