Called the night before to schedule a 5:20am ride to SFO. Driver arrived on-time and was friendly…read more The vehicle was clean and held all the luggage with no issues. Great experience and I'll use them again.

Had great service from Taxi services I've used in the past, but this is not one of those times. I…read morecalled and reserved a Taxi on a Monday to pick me up from Brisbane for a ride to Oakland Airport that upcoming Saturday. Even called Friday the day before to confirm the reservation. Next morning the Taxi was almost an hour late. I missed my flight to Southern California and had to wait 5 hours on stand-by to catch the next flight. The driver was very apologetic and I didn't blame him. It was Yellow Cab who failed to get a driver out to me on time. Worse stress and anxiety I've ever experienced from missing my flight because that had never happened to me before. I learned my lesson. I won't use these guys again.

I reached out to Phoenix about 3 weeks before I needed the services and they were quick to respond…read more It was a one way drop off to make sure my bridal party got from the hotel to the venue on time. The pricing was fair and direct, nothing hidden which I appreciate. Our driver was punctual! I even received driver information prior just in case, which helped calm my nerves. Would recommend!

When a friend left his phone on a Phoenix bus after a school dance this past weekend, we called…read moreimmediately (within minutes of the bus departing) to ask the driver to wait or turn around. What followed was one of the most shockingly unprofessional customer service experiences we've ever encountered. Fadi Stephan, who answered the phone, told us there was nothing he could do. When we pressed, he didn't just decline to help -- he lectured us. "You're adults, you need to face the consequences of your actions," he said. At one point, he mimicked my voice. We were stunned. Any reputable transportation company has a lost item policy. The standard practice is simple: when a customer calls shortly after leaving something behind, you make a reasonable effort to help. Phoenix chose not to. What makes this especially inexplicable: after leaving our school event, the bus went directly to Disneyland (six hours away) meaning the phone would be inaccessible until Monday. We weren't asking for a miracle. We simply asked Fadi to notify the driver so the phone could be safely held by the company rather than discovered and pocketed by a future passenger. He refused, and never offered any explanation as to why. If anything, it felt like he was rooting for another passenger to pick it up. We followed up with polite emails throughout the weekend. His written responses were abrasive: "Once again for the 5th time, I will let you know once the bus is back," but even that felt kind compared to his tone over the phone, which obviously doesn't leave a paper trail in the same way as email. Phoenix has lost our business, and we will be sure to share this information with the rest of our school. Please do yourself a favor and find another bus carrier! It's not worth the headache.

I needed to order some shuttles for 2 days for a work event and this company was excellent…read more Stephanie responded to my quote request very quickly. I reached out to several different vendors and UCT was by far the most competitive. Stephanie was very responsive and quick, it was very easy to book the shuttles. I didn't have to actually use the shuttles myself but some of my colleagues said they were very nice and that the drivers were very friendly. They showed up on time and arrived at the destinations on time too. I even had to make a few last minute changes (start time and destination) and Stephanie was very willing to accommodate. She made my life a lot easier as this was my first time ever booking shuttles for my company. Would definitely use them again if we need shuttles for another event. Highly recommend!

I highly recommend United Charter. Excellent communication. The drivers were so friendly,…read moreresponsive and prompt. I will be defnitely be using them for future events.

I booked Sky 1 Limousine for my sister's bachelorette party. We took a party bus 40 minutes into…read morethe California foothills to go wine tasting at four wineries. Pros: The driver was on time, polite, and kind. The bus itself was spacious and met our needs as far as setting up bluetooth and playing music. The driver followed our itinerary well and was on time for pick ups and drop offs. Cons: On the way back home, the bus started smoking out of the AC vents - it became overheated in the 100+ degree temperatures. After a full afternoon of wineries and about 20 minutes away from our destination, all 13 women had to evacuate on the side of a country road in the middle of no where. We had to carry all our belongings (ice chests, etc) to a small dirt side road in sweltering 100 degree temperatures. The bus was unable to continue the journey, so we had to call ubers and get relatives/friends to come pick us up and take us the rest of the way. While I understand that things happen, I expected more from Sky 1 Limousine in regards to a refund. They offered to cover the costs of the Uber (there was only 1) and refund us for the final 30 minutes of the booking. That is a meager 1/13th of the total cost - over $2100 - which means we will be refunded just barely more than $100. The bus breaking down really put a damper on a wonderful day. We are lucky we had relatives who were willing and able to come get us, given the heat. If any of the women were especially heat-sensitive or had pre-existing conditions that made being out in the heat/ standing for a long period of time difficult, this could have been a much worse situation. I expected more from Sky 1 Limousine and I am extremely disappointed in the service we received. I would not recommend them to anyone moving forward.

Easy to book, punctual drivers, clean vehicles, came with requested car seats and great…read morecommunication throughout the entire process including text and email updates. Will be using again and would recommend.

Rented an executive sprinter van for a special occasion birthday. Price competitive with other…read moreproviders. They provided photos of all their vans options, executive, jet, and limo. Before the event, they suggested that the Jet might be better for our social outing and we switched to it for no charge. Driver Sodo arrived on site 30 minutes early (no charge) to ensure we would leave in time. He helped me set up and briefed me on the features. The AppleTV and Internet access were fun, as we streamed YourTube the whole trip and shared photos from our iPhone. TVs on both ends of the van so you could see not matter which way you faced. We arrived on time to the event and had a great ride. We had some problems with the technology, including loss of audio and stuttering on the way back, but rather than stop to get it fixed we decided to talk instead. The tech works well but can have issues. If the tech matters, have a plan for support if it fails. I'm sure we could have had if fixed if we asked but we didn't bother.

Very responsive to our inquiry for a van for a day outing. Very professional and competitive…read morepricing. Aggie (driver) went above and beyond. Would highly recommend MGL to anyone looking for a car service!

As a hospice social worker I frequently have to arrange transportation for my patients. That means…read morefinding someone who can provide not only safe travels but also make sure they are comfortable. St. Mark is the absolute best! They are always so attentive and reliable, truly go above and beyond. Thank you for always making sure things are seamless!

I am so grateful that my mother's SNF recommended St. Mark'. My mother exhausted the medical…read moretransport benefits from her Kaiser insurance plan and she still needs transport to get back and forth from her Skilled Nursing, dialysis and medical appointments. This company was highly competitive and had the most reasonable I could find. The other companies were so backed up we had to cancel 3 rides because they ran so late (over 2.5 hrs!) the dialysis center would have closed with my mom still in a gurney! They are always ready and the vans are immaculate. Since my mom's starting an ending destinations are within Burlingame, South San Francisco, and Daly City it really helps that their hub is just in the Daly City South San Francisco area. The other transport companies are located in Hayward in Oakland, which is probably why they would arrive really late and kept extending their timeframe of arrival. I definitely recommend this company!

From the very beginning, making my reservation, Richard was very accommodating. Our driver Jackie…read morewas great. Got us to our wine tours on time. There was a problem with traffic at one point she knew exactly how to get around it. Very safe driver happy with the service. Highly recommend them if you're in need of a driver.

From reserving, to booking to the transportation I received five star service all the way! Richard…read morewas awesome and was not fazed by our crazy rowdy bunch! We had champagne and beer and ipa's in the cars and everything was awesome!

I reserved a limo with RK Tours and it was intended to be a nice surprise for my aunt and uncle's…read moreanniversary. When I made the reservation I gave the time of the event and where the pick up and drop off was. My family returned from the event disappointed for a few reasons; 1. The driver complained about the traffic and that they should have been picked up earlier. Again, he recommended the pick up time. 2. The driver continued to make comments about being late for his next pick up at an airport. This is completely unprofessional and not what anyone wants for to hear while on a date. 3. The driver dropped off my family a couple of blocks away from the event and said its because he was late and there was too much traffic. I would not recommend booking with this company.

Yesterday I had trip with RK tours and it was very satisfying experience for me. As the drivers…read morefollow the Covid-19 guidelines in a proper manner.

I received 4 different quotes and Zoom was the best. I scheduled after hours and left my cell…read morephone, and Tommy called me right back.

I contacted Thomas Gomez at Zoom to pickup several boxes and deliver to my customer.....without…read morehesitation and within a few hours time it was done! He was quick to respond and arrange for this to happen!! Thanks so much for the great service!! Don't hesitate to call them!!!