For those who won't read the entire thing: I NO LONGER…read moreRECOMMEND. I attached my previous review for reference. I reviewed them 4 years ago but have been doing there for well over that. In the last year, the techs have been rude. Some have an attitude. They make you wait without saying how long. Always a long time. Last time it was 45 minutes. There's no point in setting an appointment because it's not honored. Today was enough. I came in at 11am for a refill. I was told to "come back at 3pm". I said "okay". Came back at 3pm and they tell me to "Come back at 4pm". I said "You already told me to come back. I was here at 11am and you told me to come back at 3pm." They say talk to eachother and say "you didn't say anything". I responded with "yes I did, I said okay". They said no you didn't. So I left. All of these are things that I mentioned in my first review that earned them my 4 star review. Which is why I am changing my review and I won't be returning. I also removed all of my nail picture.

Don't waste your money buying gift cards for Fancy Nails in West Haverstraw, they don't honor them…read moreif they're more than 2 years old. I went there today, waited 40 minutes past my appointment time for a pedicure, and then tried to pay for the service with my $100 gift card from 2020 and they wouldn't take it because they "don't use that computer system anymore". The card had a sticker on it saying the amount it was for and a reference number but they don't keep records of their gift cards so they wouldn't honor it and now I'm out $100. New York State law states that gift cards are good for 9 years. Do yourself a favor and pick a different nail place.

I love my nail tech Yani. She is amazing. Her skills are A1. I get my nails done once a month -…read morethey last a long time without breakage. On the 4th week my nails have endure a lot of water -taps- and daily routine activity, they become weak. But that's on my part. I will 10000000% recommend going here.

Nails only last 5 days after filling, they fit me last minute but the nails didn't last at all.read more

I got a regular gel manicure and it looks so clean and classy! The tech spent so much time gently…read moreand carefully prepping my nails, I know these will last. The studio is very cute and clean, I loved the girly decor! Price was super affordable, I definitely recommend going here!

From the owner: With us not only will you love our work but you will enjoy the salon as an experience. We are a…read morefull service business and we are more than happy to take care of our clients. Please call us today to book your appointment.

The first time I got my nails done amazing experience! The second time I got my nails done my nails…read morestarted breaking in half a week later I went to go fix three of them in two days later two more broke right in half no complementary show or an apology ! So I wasted $$75 plus tips for the original set plus the fix

Called ahead to ask pedi price and to see if they have massage chairs. Was told yes to massage…read morechairs. Arrived 5 min later and chair massage remote wasnt connected. No one knew how to fix it. The owner comes out of the back and connects it. I say thank u, she doesnt respond. Strike 1.. I am half way done with my pedi. Owner walks over to me and says " you are getting a pedi?" While im getting a pedi, which i thought was weird but whatever.... Then she walks away. I then ask the lady who is doing my nails if i can get a mani too...the owner comes up and says " i just asked u what u were getting"... Stated i had to wait my turn again. ABSOLUTELY NOT!!! Never heard of such a thing. My pedi was 15 min long. Wasnt very good. Never again. Lesson learned.

My feet feel RAW worst pedicure of my life at your own risk they also vacuumed and made tons of…read morenoise through my entire pedicure. My feet will sting for a week or longer from a chemical burn HORRIFYING. Truly the worst. I can't sleep. Worried I will be sick with a foot disease. Don't let other reviews fool you. If you are looking for quality this it the opposite. I'm in pain.

I used to bite my nails and rarely went for manicures. This salon is fairly priced and Clean and…read moreconveniently located. I recommend it.

I was looking for a new nail spot & found Elena! Been getting coffin nails for years and wanted to…read morechange.

I booked two pedicure appointments for 5:30. Arrived at 5:30, they sat us about 5 minutes later…read moreand then never spoke to us again. We finally left at 6pm when a 6 o'clock appointment was sat and they started to work on us. Guess they don't need anymore business because although they saw us leaving they didn't say a single word.

Service is pretty okay. However the quality of the manicure is HORRIBLE!! This woman literally…read morepainted my nail and didn't even go all the way up.. The vibe of this place is unsettling because I got a manicure and pedicure and as soon as I was done drying I was waiting for my mom to come and pay..meanwhile these people were staring at me wondering when I was going to pay. Soo uncomfortable. Would not recommend this place to anyone. However, the pedicure was very good. Just ask them to turn down the temperature of the water if you don't want to burn your feet..

I've been doing my nails since I was 14, and at 39 I can honestly say this was the worst salon…read moreexperience I've ever had. I've come here before and usually had an okay experience cute color, neat work, and lasting results. But after today, I won't be returning. From the start, things felt off. A previous visit left me confused when they denied having a product I had received before. Today, the service was even more frustrating. The technician kept stopping to answer phones, check out customers, and take new clients, which dragged a simple fill in into a drawn out, uneven, and at times painful process. While he did apologize and offered to fix it later, the constant interruptions and poor results left me unhappy. What made it harder was sitting quietly, not wanting to be labeled as the "angry Black woman," even though I knew I should have spoken up. I witnessed another African American customer being dismissed when she voiced her concerns, and it only confirmed my unease. I had hoped for a relaxing spa day to recharge, but instead I left disappointed. I truly hope no one else has to go through the same experience.

Mani/Pedi Loved it!!…read moreMichele is amazing!! I asked her for something different. I've been going to her over 6 months -no complaints

Do not go to this nail salon! I got a powder dip today on nails and regular pedicure. I picked a…read morepurple color which she said was the same for both.As she was doing dip I said it looked alot lighter than the sample. I said won't match my toes. She says" no!no! it's good.!"When the pedicure girl started I said "it doesn't match my nails. "She goes to owners wife who says again "no no it's good. " When i left and I went outside I was very upset. My toes and fingers not only don't match but aren't even close in color !!!!! I called hoping they would redo one of them. Their response.. " you picked the color!" Actually I didn't .. I said " dark purple" 55 later and I was very upset.. Thinking they would say come back to redo. Nope she says " you go to another place" There are many nail salons in Rockland... DONT GO TO THIS ONE!

I am updating my previous review from 5 stars to 2 stars solely because of service. Every time I…read morego, no one greets you and it's very awkward. They don't welcome you and I usually have to wait about 10-15 minutes. Don't make appointments with anyone that is not the girl your seeing. I made an appointment 3 days before with the lady who answered the phone. I showed up and when I told my girl I had an appointment with her she said no one told her so I wasted my time to go in for no reason. I really love Ivy but they need to improve the service.

Called for a fill in appt.. the girl was very professional Over the phone, and I made my appt …read more. came in... wasn't greeted ... waited... Still, no nail tech. Fifteen maybe 20 minutes later she comes up "she was eating which is fine but that's why I set an appt 3 hrs prior, and they obviously weren't busy that day" anyways, she doesn't say hi, and sits down. No eye contact ..nothing. AWKWARD HAAAHA. However, she did a beautiful job and turns out she did them super nice. Will I return. Yes. I'll give another chance. Things got better towards the end . turns out she didn't speak English. Lol