I want to say that I've done business with Podany in the past, and their staff is always super…read morefriendly and super helpful. I needed something yesterday, and they came through again. If you need office furniture, they are worth the time to check out.

1-2026 I needed a new shock on my office chair which I purchased at Podany's 5-6 years ago. I…read moreinquired about getting a new shock from Podany's and as told by the manager she would have to check with the owner Dave Podany. After not hearing anything for 2 weeks I called, they could order it. Again, nothing for 2 weeks, called again spoke to Lorelli the manager, it was ordered but then canceled as they will require payment for shock prior to ordering. Fine charged my credit card 2-11-2026, NO part received by 2-27-2026. What's the hold up? Oh, it will be shipped with a bulk pallet order from the MN store to the Brookfield store not sure how long that will take. NO, you ship it to Brookfield store, I already paid for the new shock on my credit card bill. Part shipped 3-19-2026 Fed X. I called 3-27-2026 MN store spoke to Dave P and he was aware of shock order being shipped and would call Brookfield manager Lorelli. 2 hours later manager calls stating OH it just arrived 5 minutes ago. It doesn't take 10 plus days for a ground shipment from MN to WI. Between manager and I we setup to have new shock put on 4-1-2026. My husband took chair in and Lorelli couldn't guarantee it would be fixed timely as no staff to fix it, and it would take 3-4 hours to fix. Manager claimed it takes 2 people to replace a shock. Why did we make arrangement for it to be fixed 4-1-2026, when we spoke 3-27-2026. We looked it up online and only 1 person is required or replace shock. I went and picked up chair and new shock, came home and in less than 10 minutes the new shock was on the chair and working good. The manager and owner are very lax with customer service on repairs and educate. A manager in my opinion should be able to handle easy repairs like this, which is not the case. I will NEVER EVER purchase anything from this store again. The manager is full of excuses, upon excuses, owner is not customer friendly. NOT A HAPPY CUSTOMER!!! RATING SHOULD BE NEGATIVE 10

I want to say that my experience was beyond what I expected. I had to instantly find my father a…read moremattress within an hour or two I called mattress firm and I spoke to Rebecca. She was amazing fast and when I came in, she had all the recommendations to compare it was very easy and needless to say my father is extremely happy sleeping well less pain thank you so much for giving me an experience that is 100 out of 10. It is greatly appreciated and my daddy loves it. We have the video to prove it. lol ask for her personally she will definitely give you an experience that you'll never forget again we really appreciate you. She needs to be promoted immediately !

I stopped in on Memorial Day and my oh my, I am sure glad I did. In the market for a new king sized…read morebed and was able to get one within my budget due to the help of Jake. He asked me a few questions while I tested different beds, it was clear that I had very specific taste with a modest budget. Jake was able to help me find just the right bed at an amazing deal. I was on the fence between boxspring and frame but after giving it thought I decided on the platform adjustable frame. I am so glad I did, being able to watch tv, read, and scroll my phone while sitting upright comfortably is a joy. As I shared with Jake, I could have easily purchased a bed online but with a decision like this, I felt it was important to try a few options out first.

When i first walked in the door, i began an aimless search. One of the attentive and observant…read moreemployees offered her help. She brought me right to what I came for. Then I we near the checkout register, a second, attentive and observant employee asked if I'd like to check out. Such professional spot in help, plus a fantastic selection of products.... It's hard not to feel like you're walking on the sunshine of wonderful help great products! Wow. Online shopping can't even come close to this good!

Great design staff. Highly recommend. Fabulous selection for space utilization ideas.read more

I had my first Floor & Decor experience over the weekend, after my contractor recommended them…read more When I walked in, I glanced around and was asked if I needed assistance by a friendly staff member. I told her what I was looking for, and she called for another staff member to take me to the type of flooring I wanted. He took me to that section and explained that there were three categories that they carried and what the differences were. I found the prices to be comparable with other stores I visited for similar flooring. I bought a sample of the plank for $5 to take home and see how it would look in my bathroom. He also told me that if I only end up needing two boxes, I can return the third box, if it wasn't opened, for a refund. That worked for me! Two days later, I went back to buy the flooring. Same staff member working the register remembered me. I told her I was ready to buy and gave her the SKU number that I took a photo of two days prior. She called another staff member over to retrieve three boxes of the planks for me. He also loaded them into my car. It was the easiest buying experience I've ever had. Although, I was probably the easiest customer they've had to help. Yes, it helped that I already researched what type of flooring I wanted, but I'm sure they would have helped me get to that point if needed. I was there about 15-20 minutes the first day, and maybe 5 minutes the second day. I was impressed with the non-pushy, laid-back, helpful, and friendly approach by all three staff members that helped me. My contractor was happy with my choice, as he was very familiar with the product I bought. I'm sure it will look great once installed, and I highly recommend this store.

My life lately has come to reviewing home improvement places, but I'm okay with that! On Saturday,…read morewe were on the hunt for interior tiling and Floor & Decor was recommended to us. This place is absolutely massive providing all flooring options from wood, to laminate, stone, tile and vinyl. If you're looking for a certain style, pattern, or color, I'd be surprised if they didn't have it. It's also a clean, well, kept, and spacious store that is very easy to navigate around. We found the Rock Ridge Ledger Stone we were looking for in the back of the store, and snagged six boxes to start with. I'd definitely call the pricing reasonable. My only caveat is that both the staff members we spoke to didn't seem to be the most knowledgable on product. We were looking for the best sealant, and each of them didn't seem too sure on the best recommendation. Good thing I have dad on speed dial who knows the ropes of renovation! We'd certainly return to Floors & Decor for future tile and flooring needs. I see a bathroom remodel in my future...!

We began purchasing outdoor furniture from By The Yard more than 10 years ago. Over the years we…read morehave added to our collection which has grown considerably. We never cover our pieces during Chicagoland winters and merely hose them down in the spring. The product is of such superior quality that we can't determine which pieces are older and which are newer. Recently, there was a minor mistake with this year's order, and that's when we truly learned of the superior quality provided by their service department. We were treated with pleasant professionalism and our order was promptly corrected. By The Yard is a wise investment which we highly recommend.

This past Spring, we bought the: 36″ Square Bar Height Table and 2 Horizon Bar Height Chairs. I…read morethink the furniture is of excellent quality. We've been using it the entire summer and all have held up wonderfully and they are very comfortable. We wanted the swivel/rocking chairs with footrests and so glad we did splurge for those. Also - the table/chairs are so easy to clean. I thought the showroom in Vernon Hills was great - everyone was very nice and let us walk around and try out the furniture. So - the kicker and why it's 4 and not 5 stars. The delivery and assembly. We live in a high rise downtown and they will only deliver to your bottom lobby level. It will come assembled but what you don't think about immediately is that a door width is only 36". If it had come assembled, it wouldn't be able to fit inside our condo to go to the balcony. This is no issue if you're delivering to a house b/c you just go straight to the backyard. But a condo - very different. So - we had it come in boxes and we opted to assemble after the showroom told us it was very easy. First off - the furniture is extremely heavy - hence the excellent quality! And it was not easy to assemble for my husband/myself. Talking with customer service, they told us to just shove pieces together and it will work. After spending $1800 for the furniture - I wasn't willing to do that. So I called the store and they came out and put it together on our balcony. We are forever grateful for that and while it's easy for some to put together - this wasn't an easy endeavor. Just something to think about if you live in a condo. With all that being said - I would order from By the Yard again b/c I think the company/staff and furniture are of great quality.

The store in Mequon had the worst help. The young woman who was working never offered any help and…read morescrolled her cell phone the entire time.

Customer service is excellent and the selection is fantastic. Laura and Heather will work hard to…read morefind you the perfect pieces. Whether you're shopping for a gift, or new furniture, G. Home is a wonderful local gem.

This was the easiest purchase of a new mattress I ever had. I explained I was looking for a…read moremattress that I saw online and of course, they didn't have it in the store. They were able to match it with another mattress at the same price point and deliver the next day! It was a huge relief as I was trying to make up a guest bedroom on short notice and didn't want to spend a lot. Highly recommend this location!

Nice and helpful when I was in the store, but I feel that the salesman was dishonest. I made the…read moremistake of not looking at online reviews before I spent $800 on a SERTA (willowbrook pillowtop) mattress. It feels perfect when you first lay on it, but the pillowtop eventually falls. It was a complete waste of my money. There were 30/40 poor reviews and complaints on *mattress firm website* that this mattress sags. I'm about 140lbs and I have only had the mattress for 6 months- I have managed to create 2 "nests". I am not able to sleep and my back is feeling more sore every night. I took photos of the sagging and filed for warranty, but was denied. Im extremely disappointed and I won't be bringing my business back to mattress firm