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    Recommended Reviews - Design HVAC

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    10 months ago

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    4 years ago

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    Neudes V.

    Thank you so much Doug. It was a pleasure.

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    5 years ago

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    Neudes V.

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    4 years ago

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    3 years ago

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    3 years ago

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    Neudes V.

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    5 years ago

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    Neudes V.

    Thank you so much Dani. Happy to help anytime.

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    5 years ago

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    4 years ago

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    3 years ago

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    Neudes V.

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    4 years ago

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    Neudes V.

    Thank you so much for your review. It’s my pleasure

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    5 years ago

    Very responsive, was able to schedule same day via text, and reasonable, upfront pricing. Overall very happy with service. Thank you!

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    5 years ago

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    5 years ago

    Design HVAC initially showed interest in my project but then started ghosting me. No more response from them.

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    5 years ago

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    Neudes V.

    Thank you so much!

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    Ask the Community - Design HVAC

    Review Highlights - Design HVAC

    This is a five star review that is much earned by Neudes and his wife as well for her gracious customer service.

    Mentioned in 4 reviews

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    Beluga Air - See the Beluga Air Difference!

    Beluga Air

    (170 reviews)

    Los Angeles Heights

    Who do I call when my heat goes off? Beluga air. They built the system five years ago and when we…read morewoke up yesterday morning it was cold. Called them at 7 am and a tech Dalvin Jimenez came right out. Found the problem right away (took vids and pics). Ordered the part and at 2pm two techs: Jonathan Osorio and Adriana Rodriguez, arrived with the required parts and replaced the blower. All was covered under their great warranty. We were warm and comfortable last night thanks to their hard work. I can't say enough good things about this companies professionalism and skills. If you are looking for a reliable and hardworking HVAC team. This is it.

    WARNING: Do not trust this company - they trap customers to manipulate and overcharge. I was a…read moreloyal customer since 2021 until they pressured me into paying my annual membership upfront this fall (previously paid monthly). When I discovered their deceptive practices and tried to cancel, they refused any refund. This is how they operate: lock you in financially so you can't leave while they control pricing and force continued, unnecessary spending. The pattern I experienced: paid for repairs with verbal promise of credit toward full system replacement, they refused to honor it. Tech declared my system "dead" while I was traveling internationally, pressured a sale, then suddenly "fixed" it by resetting a breaker when I refused. Two weeks later their project manager texted admitting "we never did anything to get your [system] running" - written proof they didn't complete the work. Another tech came for a heater tune-up a month later, asked if my AC still worked and seemed disappointed it did. Tried to upsell me on a membership upgrade for a "free capacitor" while claiming I needed a full system replacement. My AC died the very next day. They quoted 25-70% higher than other licensed contractors for inferior equipment. When another company came to evaluate my system, they found parts had been disconnected and documented it with photos. If you're already a customer, document everything in writing and get out before you're trapped deeper. If you're considering them, choose any other San Antonio HVAC company. I filed chargeback with my credit card company, TDLR and BBB complaints, and am replacing my system elsewhere - saving thousands for better equipment and honest service.

    Wilks Air Conditioning & Heating

    Wilks Air Conditioning & Heating

    (41 reviews)

    My Air Handler was not installed correctly by the builder of my house, and the excess water would…read morehave caused my attic to flood, Wilk's technician- Jason, showed up the day I called, and fixed the issues, and then some, highly recommend, total cost was 1,000 dollars.

    I used Wilks for a couple of years and thought I had found an honest HVAC company until they came…read moreto my house to do the annual service/checkup on my American Standard AC. The AC was running fine until they arrived. Shortly after the workman left the AC stopped working. They came back the next day and diagnosed it as a bad compressor. I had my suspicions that they did something that caused the compressor to fail, but there was no way to prove it. I told the workman that the AC was still under warranty, so the compressor would be free and I would be happy to pay them to repair it since they are a certified American Standard dealer. After the workman spoke to his supervisor, he told me that they couldn't fix it because there were no compressors available in the San Antonio area and left in a hurry. I called another certified AS dealer the same day and they came out to look at it. I explained what had happened and they said that everything that Wilks told was not true. They got the compressor from a local HVAC supply store in about a day and charged me for labor to install the new compressor. I think Wilks didn't want to repair it because it was a warranty claim so they wouldn't make as much money. After that episode, I will never let this company close to my HVAC system and I cannot in good faith recommend them to anyone because if they break it then they will not fix it.

    Design HVAC - hvac - Updated May 2026

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