Went to O'Reilly's yesterday for a few things. Derek went above and beyond the call of duty to help…read morefix those issues. Thanks Derek you Rock.

Came in needing a battery replacement and was amazed by the customer service received by Ross! He…read morewas so knowledgeable and had an amazing personality. The world needs more people like him!

Chris the gentleman that has been helping me and having some much patience in getting me the info…read moreand part for my Lexus has been amazing. They have the knowledge and experience and great customer service to make the process so easy to buy . They are the best Lexus used oarts store in this state of AZ . Hit them up and ask for Chris for info on a much needed part . Mine was a upper control arm

Chris and Andy always getting to me with amazing service stop by and get sum parts…read more they a ways out there but it's more then worth it !

Had the parts I needed friendly folks to work with. Takes a little longer than I'd like but can't…read morebeat the service

Great company with vast selection of classic cars and parts. Hard to find places like this nowadays.read more

I called in asking for information about a part with my car. Spoke to a man named Gary over the…read morephone who was a complete prick. Had attitude with me because I didn't know the exact "terminology" he used. Will never come to this location for a part strictly because of his rude customer service.

I have placed several orders with them for just one or two items, but also most recently my sons…read morerear brakes. When I called in and gave him the list of things I needed he said we have it all, go on line and order it, use the coupon code and get 20% off. Got on line made that location My Store ordered all the parts and a few more that were suggested by the website. Drove over all the parts were ready in a box! All I did was prove I ordered and I was out the door. Simple, fast, and the best part everything was right.

I went to another AutoZone and purchased headlights for my vehicle. The guy put in the right one…read moreand basically told me he didn't want to put in the other one. I called around to this AutoZone instead and explain the situation and they said they would take a look. They were able to put my headlight in even though I purchased it from the other AutoZone. Thank you so much for your help Ryder!!

Chris was awesome! He went above and beyond and made changing a Camaro battery look easy…read more Thank you so much for all your help! I will definitely be back :))

Made an appointment with the owner to get some work done on my boat on a Friday. I called his shop…read moreto confirm the appointment before I came in. When I arrived I was told the owner left with no explanation as to why he just bailed on me. I filled out a form detailing what I wanted done and never heard back from anyone. If this is how they do business, treating new customers like this I would hate to see what happens to jobs he does do and their is an issue. Do yourself a favor and stay away from this clownshow.

The price was definitely worth every dollar! Super friendly service, quick service, they called me…read moreback in a very timely manner, and my tint is beautiful! Thank you for your help and keeping my family and I cool from now on. You guys rock.

Great service, friendly employees. Help me find things without being uncomfortable and helped me…read morefind the best deals.

Great help from these guys! I went in to match up a A/C compressor off a 14 NPR and I didn't want…read moreto pay the dealership 800$+. I came in Frankie and Johnny helped me dive into this mess and got the compressor for me working a day at a great price!!! I would highly recommend either one of these gentlemen.

Buckle up because this ones a doozy. We chose this company because they will pick our cart up and…read moretake it to their shop and fix our cart. They came and picked it up in September 2020 and told us it would take 2-3 weeks to fix. We were getting a completely new engine and it repainted. We were told it would be like a brand new golf cart. The 3 week mark went by, and we heard nothing, so we called to see wthe update was. We were told that because of Covid, getting parts in was probing to be difficult. We understood and asked to be updated every few weeks. Nothing for over a month. We called again and were told it wouldn't be long. Another month goes by, nothing. Finally, my husband would call every week for an update. He'd leave a message, and no one would call him back. We just wanted updates, that's all, but the lady who answers the phone would just tell us to keep being patient. The communication was terrible!! Finally in February, almost 6 months laters, we got our cart back. Excited to use it again, we drive it around and stop at a friends house. We get into the cart.......nothing. No engine running, NOTHING. Talk about ridiculous! We were told that it would run like new since everything was fixed and redone. Heck! We'd waited 6 months!! Called Mario. No answer. Left a message. Called the next morning and were told "yes, we got your message this morning." So you got our message but didn't call us right away?? Terrible customer service. Mario came out and looked at it, fixed and issue that should have been fixed the first time, and was on his way. Great! We have a working cart again......or do we?? It was driving fine until 2 days ago when, AGAIN, we were stranded miles from our home because our golf cart won't work. Had to have it towed back to our house. So......after spending thousands to have our cart completely redone, it's not working. DO NOT USE THIS COMPANY!!

Terrible customer service and after-sale support!…read more I bought a set of new batteries and an automatic battery water-filling system from this business a few months ago. Spent about $1,400 in total. The lady set up a date and time for installation and when the time came, no one showed up. No call. No text. Nothing to let me know if they were still coming or if they weren't coming at all! I called the office to reschedule and, as usual, no one answered the phone so I had to leave a voicemail. Eventually, the same lady called me back and we re-scheduled the appointment. She didn't apologize, but rather told me that they did come to my house - 3 hours after the scheduled time! Eventually, the techs that came out to do the installation, which was fine. They were courteous and completed the job quickly. With the batteries installed and the watering system hooked up, I thought I was set for a low-maintenance experience. I was wrong. The day after setting it all up, I went out to the garage to find that battery water had leaked onto my garage floor under the golf cart. A lot of water. I opened up the compartment and found water all over the top of my batteries, which had leaked from the hose connections in the watering system. The acid-ladened water had proceeded to corrode about 3 square feet of my nice epoxy painted garage floor. Hey, problems happen, so I wasn't too upset about it all. The problem came when I attempted to call their office for some customer support. As is typical for this business, no one answered the phone so I, once again, was forced to leave a message. In fact I left four messages over a period of 3 weeks, because THEY WOULD NOT RETURN MY CALLS!!! Not a single one. I was only able to talk to someone when, amazingly, the lady happened to answer the phone on my 5th try. She seemed offended that I would call to tell her I had a problem. We set up another appointment. Andrew came out and replaced some of the hose connections and did an annual checkup on the cart that I had previously paid for through the lady. Well, of course, the batteries leaked acid water onto my garage floor, again! Good thing I got Andrew's mobile number from him during his visit. Or so I thought! I have texted him 3 times now with NO RESPONSE! This company's customers service is nonexistent. I would never recommend them to anyone! Tim S. Rio Verde, AZ

Someone hit my car in a parking lot and damaged the left side of my car, someone at my grocery…read morejammed a shopping cart on my rear trunk. And I damaged my front bumper. I was getting estimates to get it all fix and cost was way out of range. I stopped by Northern Auto & Equipment, they looked at it and gave me price which was more than half off all others, I said really? I said ok let's do it. When I picked up my car everything was fixed. New bumper, the side was fix, the trunk fixed and they even took care of a dent they found on the car. at (NO Extra Charge) The paint matched perfectly, I was totally amazed at the great work. wow!! They were friendly and answered all my questions. The car was done in a timely matter. If you need your car fixed..this is the place. A very happy customer, Roger

I am giving Northern Auto 2 stars because of the 10 transactions I have done with them the first 8…read morewere perfect at a great price. I wasn't going to even post about this, but I sent them the email that I am about to post below here and they didn't even write back to say, "hey piss off" or "sorry" or anything. Good day, My name is Tim Brown. I have been doing business with you guys for the last 6 or 7 years. I wasn't even going to let you guys know this, but I decided that if you at least knew about it, maybe you can prevent something like this in the future for other customers. I have done about 10 transactions with you guys and the first 8 were absolutely flawless at a price that could not be beat. And I am very grateful for that work. The last 2 times you guys did some work for me though there were some minor oversights that put me in a bad position and wound up costing me dearly after the fact. I am only really interested in telling you about the latest transaction. I want to be clear about a few things. - This repair was done 3 months ago on September 11th, 2013 - I am taking about 30% of the blame on all of this. - I am not asking for you guys to correct it or make it right in anyway. At this point it serves no purpose for anyone to put the amount of time and cost it would take to make it right. I have a 2002 Nissan Altima you guys have repaired for me a few times. My goal was to make this Altima last until this summer. On September 11th you guys replaced the timing chain system for me. During this repair Jim called me to inform me that they would need to drain my oil and do an oil change. I said fine. The oversight on your guy's part was you never put oil in it after you drained it, but I wasn't sure of that until just Friday. I am not a car guy by any means. Here is where my 30% of blame comes in. I check that oil religiously. Generally I need to put about a half-quart in every 6 weeks or so. I will also admit it had been a while since I got that oil changed. Another thing that I take blame for (and please keep in mind I am not a car guy at all) is I was under the impression cars only took about 2 and half courts of oil total. But I figured since an oil changed just happened with you guys I didn't need to worry about it for a few weeks. I only drive this car a few times a week anyway. When I checked the oil about a week later it looked like none was on the dipstick. There was tiny remnants of something, but not much. So I put a quart of oil in and I got the same results on my dipstick. Not much of anything. I just thought maybe they did some kind of super clean in there or something. This goes on for a few months. I am not seeing any oil when I check and I am not seeing much when I add a half a quart or so. Then I was worrying I had too much oil. Finally on Friday I was driving and the car was acting very peculiar. I was getting white smoke out of the exhaust at take-off and it was very rough. Then my oil light came on. In talking to a mechanic on my street he told me that car probably takes about 4 and a half quarts. We put in 3 and finally I saw oil on my dipstick. But at that point it's too late. He says I have probably blown some kind of valve gasket and that would be waaaaaaayyyy to pricey to fix. So that is the story. Again, much of this is my fault, and I am not looking for anything in return other than for you guys to know this happened to me, and it's put me in a very bad spot going forward. I won't be going to yelp screaming or hollering, but I probably won't be back that way either for repairs despite your amazing prices. Sincerely yours, Timothy Brown