Louis, owner, was very responsive and reasonable. He happened to be working in the same area so he…read morenot only stopped by but actually got the job done. Ge is very knowledgeable and did a great job! I will be referring his business to all my friends and family.

Louis was amazing. He was fast and efficient. Knowledgeable and didn't give the run around or any…read moreridiculous pricing. He was understanding of our situation and trustworthy. Priced what he quoted no extra. Thank you Louis. I highly recommend. No BS.

Great work. Half the price of Anderson. My project was a wall removal reframe and installed door…read morewith window insert... Will definitely call them back again for the next project

Excellent service, I received every was promised prior to installation. No surprises, exceeded our…read moreexpectations. The entire team was professional. Thank you Mike, Manual, Tony and Vince for completing the addition of a sliding door.

Great guy to work with, very honest and straightforward. Sam was able to come up with a solution to…read moreour complex door problem. He explained everything along the way. He worked on the project straight through until it was done. Fairly priced. On top of doing very good work, he is a nice, easygoing guy. I was never intimidated by his explanations. I think Setcrete Construction does several different things, so see if Sam can help you out. I would hire him again - no question.

I had a last-minute need to have multiple repairs done on my property. They responded promptly with…read morea thorough description of costs and expected repair times. They did all the repairs as requested and were very communicative during the process. Would recommend them for your handyman needs

This company is absolutely fantastic! Great pricing on damaged windows glass & damaged sunscreen…read more Customer service was kind, efficient and with clear communication from the start by Jane in the office right through to the install. Such respectful teamwork. Highly recommend!

Trying to get him to come measure and it appears he doesn't want the business. Keeps telling me…read moreI'll call you back....call never happens. Either too busy or don't care about more business. Secretary told me I could look somewhere else, since she doesn't know when he will be able to come measure.

My neighbors kid shot out one of our windows w his BB gun. Custom Cuts Glass & Mirror was called…read morealong with some others. CCG&M returned my call quickly to set an appointment to measure and quote a price. The neighbor paid the cost and the glass was ordered. It took a couple weeks but today Mike and Andrew were here and had it replaced in under an hour. Wow to the quick fix! They were great and I recommend them to anyone needing a window replaced.

We used them to replace a number of window balances throughout our house…read more They had great communication, showed up on time, and gave a quick, fair estimate. When the parts were ready, they showed up and did a quick install. All in all, super easy to work with and did a great, efficient job. Would definitely recommend and use again!

WINDOW PANE REPLACEMENT: We needed a large thermal window pane in our dining area replaced. Due to…read moreage, the window's gas seals leaked, and this caused the window to fog and to distort views to the backyard. OUR PICK: We called three glass companies and received three competitive estimates. We narrowed the choice to Dependable Glass in North Phoenix, for five reasons: 1. 4.9 Google rating; 2. 4.6 Yelp rating; 3. The professional and pleasant way they answered their phone; 4. They took adequate time to answer our questions about their products and services; 5. We were not rushed to make a purchase decision. THE ESTIMATOR: Dependable Glass sent John, the estimator, to our home to measure the subject window pane. He was on time, very friendly, spoke clearly, and answered all our questions without hesitation. Additionally, he assured us the installation would be performed only by Dependable Glass employees (not third-party installers). He also said the quality of work by the window installers would be A+ and come with guaranteed customer satisfaction. We received an all-inclusive price estimate that was straightforward and easy-to-read. Dependable Glass estimator guaranteed the price would not fluctuate before or during the window pane installation (no upselling). THE OFFICE: A few weeks after making a deposit, the replacement pane was delivered to Dependable Glass from the manufacturer. After that, I received a call from "MICHELLE" to select an installation date. Unfortunately, a couple of weeks before her call, my elderly wife suffered a severe in-home fall that required surgery and a hospital stay of nearly 30 days. I asked Michelle if it was possible to delay the installation until after my wife arrived home. To my pleasant surprise, Michelle said Dependable Glass would be happy to delay the installation for a month, or until we were ready. (That is GREAT service!) She verbalized her compassion about the falling accident, and that REALLY HELPED me during a difficult time. As promised, Michelle called back in 30 days to see if we were ready to book an installation date, and we were. THE INSTALLERS: The installers - James and Ethan - arrived on time, and they were well-prepared with all the required tools and components. They were one of the most pleasant installation teams I have every encountered. They were polite, respectful of the property, and they took the time to answer a few pre- and post-installation questions. James and Ethan went the "extra mile" with a special request. I wanted the large wooden Venetian blinds covering the subject window to be permanently removed before the new window pane was installed (I was unable to remove the heavy blinds due to physical disability). Without hesitation, James and Ethan completely removed the blinds for me (thank you!). After the pane was installed, the two gentlemen removed all stickers and washed the inside and outside glass to a beautiful shine. Wow! What a difference it makes to look at the backyard through clear, quality glass. WOULD WE USE DEPENDABLE GLASS AGAIN OR RECOMMEND THEM? Absolutely YES! We were very impressed with the entire process from start to finish. Everyone we spoke with at the company was pleasant and eager to provide us with excellent products and services. Everyone conveyed a feeling of "trust," which placed us at ease. Therefore, after today's installation, we had another large fogged-up window measured for replacement. I am confident we will receive the same high-quality service and product for this project, as well.

On October 1, 2025, Steve came out to my house to confirm measurements for two showers. He did not…read morehave the measurement or any of the information that was sent to me in the bid. My wife ask Steve about the stability of the glass for cleaning purposes and his response to her was "not to have sex in the shower." My wife was uncomfortable with this response and I am furious!! I called the company and someone named John, who said he was the owner called me back. Prior to John calling me back, I asked the receptionist if Steve was a tenured employee. She confirmed he was. When I spoke to John his verbatim statement to me, as he chuckled, was "he was sorry Steve did a bad job reading the room." Needless to say, he did not, in anyway, show remorse for his employees distasteful and sexist behavior! Why he thought it was a laughing matter is beyond me! I am not sure what room John thinks it's appropriate for his employee to discuss sex with another man's wife but beware that this behavior is not frowned upon but a laughing matter to Dependable Glass ownership. If you are looking for a company that is going to send a man to your home who wants to discuss sex with your wife and where she should/shouldn't have it, Dependable Glass is right for you. I am baffled by this companies sexist behavior and lack of willingness to see the issue in their behavior! It's evident, management does not care about how their employees conduct themselves in the field. This companies behavior is disgusting and I would strongly encourage others to select another company, especially those who value your spouse!

Great windows! Great installation team! Jake and his crew did an amazing job and installed all of…read moreour 26 windows in 1 day, cleaned up and left our home in great shape. Looks amazing! Friendly installers! Highly recommend!

This company was highly recommended from a friend! Travis, the owner was professional and extremely…read moreprompt when returning my calls. Also very kind and friendly. The windows came in earlier than expected which was awesome! Nick and Cameron installed the windows and they were also kind, friendly and professional! Thank you Factory Direct Windows!

I asked Mr. Garcia to provide me with a quote for three windows at our Tempe condo after getting…read morewhat appeared to be an excessively high quote from Renewal by A. and I am so glad I gave a small business the opportunity! Mr. Garcia's quote was a fraction of the one I'd previously received. The windows would be just as nice and of similar quality, i.e. dual pane/LoE. Every supplier and material is delayed, especially the big ones, so I knew I would need to be patient. Again, it was worth giving Garcia's a shot. They were communicative and courteous every step of the way. The day of install they were efficient and cleaned up like they hadn't been there , except for my beautiful, new energy efficient windows!

A group of teens had gone around the neighborhood throwing rocks through windows and they got my…read morehouse. Garcia's to the rescue! They came out for a same day estimate and my window was repaired within a week. They beat everyone else on pricing and wait times for repair. I'm delighted to have the window fixed and with the service from Garcia's! Big thanks to Mark!!