Sky at Brio is like a resort with apartments! The amenities…read moreare plentiful and beautiful, the landscaping, large pool, jacuzzi, gym, pickle ball, meeting rooms, etc. Too many to list here. My favorite is that a crew picks up your trash at your door-Monday thru Friday. And a team to do your 'honey do' list! What could be better than that!? My dreams come true! The office staff couldn't be nicer or more helpful. Stephanie, in the office, has taken me under her wing She always has a smile and makes me feel special. She see the humor in whatever issue I bring to her and we laugh together. Then she finds a practical solution. She deserves a gold star.

Moved in a month ago, very happy with my new home. I really appreciate Rob and Gavin helping me…read morewith my little upgrades I requested and completing them in a timely manner.

El lugar es agradable y tranquilo para vivir. el personal de mantenimiento es muy amable. Hay un…read morejoven que habla español, Erik es una gran ayuda para los latinos siempre atento y presto para cualquier cosa que se necesite.

I had a short term lease (6 months) at this apartment complex…read more Overview: this is a somewhat large and relatively new apartment complex conveniently located along Washington Parkway. The complex is busy, with lots of families and children and people coming and going all the time. It has amenities such a pool (open seasonally), fitness center, package lockers, sidewalks and pedestrian/bike paths nearby. Good access to I-15. They allow pets (with deposit and additional rent) and have a dog DNA test, which really helped cut down on people leaving their dog's poop in the grass all over the complex. Pros: The apartment was a good size. The complex is well lighted (too much light in my opinion). The fitness center is nice. I like the location. The staff when I moved in was friendly and knowledgeable, but they had complete staff turn-over halfway through and the new staff is less professional. Although I sometimes had to park a little way from my apartment, I didn't have any trouble with damage to my car from other people. Cons: There was a lot of noise from neighbors, including screaming arguments sometimes, and frequent door slamming in the breezeways. My biggest complaint relates to the deposit. I had to clean the apartment myself when I moved in. I reported broken blind slats on my move-in check list but La Vida did not fix them. I noted the carpet as worn with some stains. When I left, I cleaned completely: vacuumed, swept, and mopped floors; cleaned all countertops, cabinet shelves, drawers; cleaned all bathroom fixtures; cleaned all kitchen fixtures and appliances; cleaned windows. There were no scuffs, gouges, or marks left on the walls; I did not hang pictures or attach anything to the walls. The paint (white) was intact and not marred in any way. When I moved out, they declined to do a final walk-through with me present. After moving out, I also logged into my account and paid a final utility bill, which Conservice noted as covering through the end of the month that I moved out. Three weeks after moving out I received a Security Deposit Disposition. They kept the entire deposit and are even charging more, even though I left the apartment in pristine condition, cleaner than when I moved in, and paid the final month of utilities. They have not returned my call and message. I have filed a complaint against them with the Better Business Bureau.

Whenever I get a pimple on my ass, I will refer to it as a Grayhawk. That's how little respect I…read morehave for this organization. Ownership will nickel and dime you into the grave while trying to gaslight you into thinking that they're doing you a favor. They provide you a place to call home, but they do not care about you beyond the amount of money they can squeeze from your wallet. Here is the best example I can give about the level of integrity that is running Grayhawk: on Aug. 25th, we notified them of our intent to vacate at the end of Sept (a full five weeks notice). They told us to reach out again on Sept. 1 to make it official. I sent another notice on Sept. 1, and they said they had to evaluate all 30 day notices at the same time, so they would let us know if they approved it once they had all the others. Five days later, they respond telling us they will not let us move out. I badgered them relentlessly for two days until they agreed to let us move out at the end of Sept (for a HEFTY fee), and when they sent me the move out document, it included a charge for $300 of prorated rent for 7 days in Oct. because they recorded my 30-day notice as active on the date that THEY finally agreed to let me move out instead of when I actually told them we were moving out. I was told that if I object to the prorated rent that they would take the entire move-out offer off of the table (there is a word for this, it's called EXTORTION). They smiled in my face while they stabbed me in the ribs. They'll jerk you around for weeks at a time and then charge you for every possible thing they can get because people's lives don't matter when there is a bottom line to protect. This is shameful, toxic, and parasitic business practice of the lowest class. Not everyone at Grayhawk is to blame. The maintenance and grounds crew are great, and Bailey in the front office is a doll. We actually found the apartment to be fine with the exception of the AC system. The intake vent is in the corner of the living room, so it sounds like a garbage truck is idling in the room whenever it kicks on. AC delivery vents to other rooms don't work at all, so get an extra fan for your room. Advance notice to the keyboard warrior running PR damage control at Grayhawk, don't bother posting your mealy-mouthed garbage about how important this feedback is to Grayhawk unless you plan on refunding the BS prorated rent that you extorted from me upon moving out.

Seriously that one star is solely for the maintenance team. They are the only people who are actual…read moredecent human beings at this complex. For being how expensive they are, you'd think you would be getting a lot more. We went through at least 3 different upstairs neighbors in the 2 years we rented here and they got louder every time. Every. Single. Footstep. We could here their conversations word for word! We could hear vacuuming at 3 am?!! And the office won't do anything about it. They tell you that you need to go talk to them. Like it's my job to keep their other tenants respectful. There is absolutely no insulation whatsoever. So if you have an apartment with kids above you? Goodluck. The amenities are broken 80% of the time which is asinine. What a waste of money. It was just my husband and I living there. No kids. No pets. And we are EXTREMELY clean and rarely home. Upon moving out we scrubbed that place down. They give you a paper upon move out of what needs to be cleaned, and we checked nearly every single thing off. And we got NONE of our deposit back AND they charged us more on top of it! It is ridiculous and honestly they need to be taken to court over it. I can't even begin to explain how pissed off I am at the ownership of this hellhole. We tried calling after receiving our bill because they charged us for lightbulbs AND NONE OF OUR LIGHTBULBS WERE OUT! They charged us for a missing mail key which was returned with all of our other keys so if they lost it they are now making us pay for it?? And so much more. They refused to change any of it. The poor front desk woman was so kind and I'm sure she gets this call all the time based off the other reviews, but it's because this place freaking sucks. Save yourself the money and rent somewhere else.

Lived here for over two years and was largely very pleased with it. The positives; the current…read moremanager Justyce is very kind and efficient with her job. Shes responsive to emails and great at delegating the community. Ash the maintenance guy is also super helpful, responsive and friendly. The building itself is well maintained and the facilities are nice. The dog area is always picked up and clean. The building could improve by getting speed bumps, people blaze quickly through the parking lots and it's not safe. The owners of the building could definitely stand to lower rent a bit and ease up on the building fees. There was also 5 managers in the 2.5 years that I lived there which made things a bit chaotic at times. All in all it's a clean and safe building and the current management team is great.

Pros: clean common areas, helpful staff, scenic location, reliable maintenance, affordable prices…read more Cons: police at complex multiple times a year, obnoxious neighbors, ongoing crimes next door, stolen parking, shady characters near complex at night, small units, frequent rule breaking/lack of rule enforcement, problematic appliances, smell of pot everywhere, little commitment to improving facility quality.

To start off, April is incredibly rude and unprofessional. Over the course of the two years we…read morelived here we felt personally targeted by April. Most of the emails I send to management get ignored and get no response. I had to send a follow up on a recent issue to get a response, and the whole response was "I received your email." Although she states "rules are enforced equally" they are not. She picks and chooses when/who to enforce the rules for. Rules are not enforced for everyone. When we first moved in the neighbor across from us would leave multiple bags of trash on the ground and they never received a citation. However, I received a citation for a trash bag that was "too heavy"; which is very subjective. Something that isn't heavy for my husband might be heavy for me. The trash valet rules do not list a weight limit or even a rule about weight. The trash citations also don't fall off over your lease, even if you sign another year long lease. Because of this my husband and I haven't used the trash valet service since May because we don't want to pay the $100 fee if we happen to get another citation. The garage door for the first floor parking is constantly broken. For the first year of living here it was broken a majority of the time, meaning that anyone could get in. Residents were telling delivery people to enter through that garage door. The garage door is mostly fixed now, however, it will still get stuck open sometimes. Shortly after our upstairs neighbors moved in we began to have noise problems. Stomping, blasting music, pushing something around etc. all hours of the day and night. I sent an email to management as it was beyond the normal upstairs neighbor noise level, and affecting my work since I work from home. I never received a response, but the noise did die down. However, after a few weeks it went back to normal. Several family members and friends who have come to visit us have mentioned how loud the upstairs neighbors were. In May my husband and I got a puppy. The neighbors complained to management about his barking. By September/October I no longer felt like I could live in my apartment enjoyably. I constantly felt like I was walking on eggshells, fearing that the upstairs neighbors would complain again. The constant noise has continued, but we have not complained again due to fear of the upstairs neighbor's complaining about us. The overall cleanliness of the common areas and building itself are lacking. All of the stairwells smell of dog pee and poop. There has been dog poop sitting in the stairwells for days or even weeks. There will be spills in the elevators for days, trash on the floors, and just general dirtiness. The trash cans that were located in the parking garage elevator rooms were taken away because people abused them and would throw their apartment trash bags in there and leave trash all over the floor. Only one of the outside grills works consistently. The outside grills are also disgusting! Residents don't clean the grill after they're done. The grill cleaning brushes provided are worn out, rusted, and almost unusable. The "dog park" is just a fenced off patch of dirt. Both of the dog relief areas, the bark park and the turf, are disgusting. Many people do not clean up after their dogs and leave their poop all over. The turf is constantly covered in diarrhea. The turf is cleaned once a month and remains clean for about one day. People don't fully pick up their pets poop and leave pieces all over. There are cigarette butts all over the property even though it's supposed to be "non-smoking". There will be a marijuana smell every now and again. Residents will just go into the rocks behind the parking spots to smoke, if they don't just do it from their balconies. The internet is an absolute joke. My husband wanted the upgraded internet and it took several days and phone calls with multiple people to get it set up. I'm not sure that we are getting the service we pay for. In the last few months it has been even worse, and unfortunately the cell service in this building is horrible.

This place smells really really bad. April from the office is the worst part of the Apartment. She…read moretreats people with no respect whatsoever. The carpet in the halls are always stained from the garbage collection and animal urine. They have some really stupid rules. You are only allowed two guests at the pool. However the management doesn't follow the rules. They bring the entire family. Everything about this Apartment has caused me nightmares. I do not recommend renting here. It is overpriced and not much food or shopping nearby. Definitely look somewhere else!!! Just my opinion. I had a one year lease but moved out after 6 months. I was still required to pay the rent or an enormous penalty for breaking the lease. Not a good place to live.

Shea and the leasing office workers are always extremely nice and helpful. They keep you well…read moreinformed and are fast at responding to any concerns

This place is Terrible I lived here a year when I moved in here there were bugs in the fridge and…read moreurine stains on the carpets. I told them about it all they could say was sorry! At the end of my lease they acted if it was a surprise to them and I mentioned the maintenance workers where the ones cleaning and they said yeah that must have been when they were doing it. So *A they are not professionals but still charged me for the rates of one. And still did not deduct anything. I paid my rent early sometimes or right on time! They charged me for painting cleaning and took all of my deposit. They never cleaned the apartment to begin with and agreed that the maintenance cleaned it. SMDH they nickel and dime you and still don't make it right! Stay farrr away from this place. They need a house clean up for sure. They don't even deserve 1 star but it made me to make this review this is the 2nd time posting this review since it was taken down... shocker

Great place to live! Easy access to schools and shopping. Beautiful parks nearby. Plenty to do here…read morefor any age.

I have loved living here! Management is amazing. If anything breaks they fix it within a day, they…read morekeep the yards looking nice. And there is a park right next door. Love!

I have been living here for about a year and I'm impressed with the turn around time for…read moremaintenance tickets to be addressed. My fridge motor died and the internet went out in the same day. On the exact same day I put the tickets in Kimmy escalated the ticket for my fridge and Adian came in like an hour afterwards. I had the fridge repaired in 3 hours. Later on I received a call from Carlee explaining that the internet connection was due to something from the provider and they were working with them to hopefully have a fix for tomorrow. In all my years of renting I've never had such quick and professional treatment for my problems as I have here. I highly recommend them :)

A very safe and quiet community! We really enjoy all of the amenities (I.e. the jacuzzi, fire pit,…read moreand gym). Everything is also kept clean around the apartments which is very appreciated

There's black mold in the showers in the window sills. the maintenance never comes to help when…read moresomething is broken they expect you to fix it when they come and spray for bugs it's water there might be some bug spray mixed into the water but it's highly doubtful the rent increases every two months I started out in a two bedroom for $750 when I left my rent was $985

To be 100% honest, theses apartments are horrible ! Everywhere to limited parking to our van…read moregetting towed 3 times when it's registered and it was in the right spot to be at! Our water keeps getting turned off at least 3-4 times a month. The staff is incredibly rude, our apartment smells like a harsh chemicals such as lacquer thinner. Over all it's horrible, cheap but horrible