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    3 years ago

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    Brad W.

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    Ask the Community - PMP Management

    Real Property Management Southern Utah

    Real Property Management Southern Utah

    (36 reviews)

    Zero stars is more appropriate. I was deeply saddened by the unethical and insulting treatment we…read moreendured as tenants. The ongoing harassment (monthly inspections) and lack of common courtesy was absolutely disgusting and unacceptable. Not to mention, their actions were illegal! In short, my college son moved to attend Utah Tech. I co-signed and rented him a fully furnished 3bdrm/2bath. My son was not present during the initial renting phase; I handled everything myself in person. PM was aware of our plan to add two roommates in the coming months. I understood they would need to complete an application to be added to the lease. A few months later his roommates arrived and went into the office to be added to the lease. They were immediately declined an application and told they would not qualify. I'll spare the outrageous details but disclose this fact: they were 100% discriminated against based on age, race, and religion. They even told me my son's girlfriend could not be added to the lease because they are not married. When I confronted the legality behind these actions they offered to let us out of the lease. While that was not a solution, I immediately moved my son to another home because it was clear they would never be treated fairly. To add insult to injury, they kept my entire $1900 deposit after I paid professional cleaners, who detailed the home and professionally cleaned the carpets, $1000. They inflated the cost of alleged missing and damaged items to no end. They treated us like trash! It was so bad that I reached out to a neighbor to contact the property owner, directly. Long story short, the home owners are no longer using RPM. Avoid this unethical, closed-minded company at all cost! I should be taking legal action but its not worth my time or energy.

    yes they will keep your deposit. the move in inspection form they have you fill out doesn't mean…read moreanything because they will still charge you for things that were messed up before you moved in regardless. Read your lease agreement there's a lot of bs in that. And yes I've also had bad experience with Shauna being rude and unprofessional.

    Preferred Property Management

    Preferred Property Management

    (16 reviews)

    One star is one too many starts. We are owners who lives in an Association and our experience with…read morePreferred Property Management has been bad. The owner of this business has incompetent people handling the office. They are rude, they don't respond to emails, they don't answer phone calls and they ignore your concerns. Since they took over our Association looks like that ghetto which is a reflection of all of those who are managing. The owner is not much better than his employees. We wrote him an email and he never responded. These company doesn't know what the word ethic means. They don't enforce rules, they don't do inspections, they don't resolve complains or concerns. Instead of being an Home Owners Association our Association has become a Home Renters Association where renters do whatever they want. For those who are unhappy about this business take your complains to the City Counsel Meetings. We need to make the City aware of what is going on. This is what we are planning to do, I hope you all do the same.

    PPM may not be the best, but by golly they are not the worst. I think of myself as professional…read morerenter, then a home owner of 5 homes, and then a return to renting purely for the relief of letting someone else do the heavy lifting. Property Managers have a balancing act to perform. Finding a suitable tenant a property that will satisfy their needs, allowing them the quiet enjoyment of the property, along with the ability to financially afford the property, and maintain the upkeep and standards promised to the owners. No small token is the controlling owner of the property that refuses to allow the management company and the tenant to fulfill their individual roles without micromanaging. While this over ambitious relationship looks caring and concerning, too much familiarity breeds contempt. Prospective tenants need to do their due diligence...in short DO YOUR HOMEWORK. I was able to match a checklist of conditions before signing and issuing any deposits to PPM. Conditions required 2 inspections annually. Being a good tenant means you get good and quick responses to any problems or concerns that arise. Keep in mind that should the property be within a HOA you have another level of compliance. If you can live with all these cooks in the kitchen then go for it. Talk to the potential new neighbors, read up on reviews and which complaints are legitimate. After 4 years of renting with PPM and an uncontrollable owner (entrance at his own pleasure, all without any filter as to what his role and responsibility to the tenant legally should be) a separation was a preferred solution. Be a good tenant. Don't burn bridges as you are going to need the references from any and all property managers you utilize. If the shoe was on the other foot and roles reversed, I'd feel comfortable owning a property and having PPM handle all particulars (and butting OUT). A note to any current or potential owners, find a property management company that will do the heavy lifting, has the respect of its peers, good business ratings, then get the hell out of the way and let them do what they have been contracted to do. PPM gets 4 stars, not 5 because they did their best to be professional and respectful of the owner who just plain didn't listen and convey to them honestly why renting/leasing was his best option. Moving on.

    PMP Management - homeownerassociation - Updated May 2026

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