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Washington, UT

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Trailhead Apartments

3.0 (2 reviews)
Open • 9:00 am - 6:00 pm

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1 year ago

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2 years ago

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Ask the Community - Trailhead Apartments

Aspire by Greystar - Hiking

Aspire by Greystar

(5 reviews)

This complex is AHH-mazing! Leasing staff, specifically Savannah, were wonderful! My fiancé and I…read morewere provided an exceptional tour. This complex offers many amenities, including a large year-round, pool, large hot tub, Pickleball courts, two fitness rooms, two clubhouses, and beautiful views all around both of their buildings. Their model unit of a two bedroom/2 bath was put together beautifully and presented to the fullest. The location of this complex is prime, with many conveniences, restaurants, outdoor activities, and freeway access close by. We had the opportunity to speak with a few residents after our tour and they expressed how much they enjoyed living in this community, and we are excited to be a part of it. If you're looking for somewhere to move, this complex definitely has the WOW factor you are looking for, and the best recommendation I could provide to future renters thus far. With starting our family, we are excited to be a part of Aspire!

Went and visited some friends at this complex and I must say..... absolutely DISGUSTING!!!! Clearly…read morethe management does not inspect the property... Dog poop all in the grassy areas. Tenants are clearly stepping in it.... Then... they scrap it off on the sidewalks so EVERYONE can step in it.... Dod poop trash cans have been sooooo full that the bags are the left on the ground... the inside of the buildings are completely layered in dust.... Dog Hair... what looks like feces smeared on the walls.... Not to mention it absolutely stinks.... Oh.... Did I mention the dog hair?!!! There is enough dog hair to build a 100 dogs.... Tenants smoke in their apartments so it then flows into the nasty hall areas... sooo EVERYONE's apartment gets to stink... Not enough parking for the tenants... most units will have a minimum of 2 cars (per couple) then if there are roommates... add their vehicles.... Then the friends.... I parked in the street... but was informed that this is where they have to park on the daily.... Try PARKING PASSES!!! Pool... it's a free range area for anyone and everyone.... Not secured.... During the summer.... Guess what.... Now there is really ZERO parking!!! Let's look at the patio option.... Not covered... so when it rains... it floods the patio and then floods the interior. The door is completely rotten and reasonable care is needed just so the door doesn't fall apart. Flooring is coming up all throughout... Gym... damaged and un-repaired equipment- damaged for minimum of 6 months... guess what... still broke.... Mail Room- Never Locked... soooo anyone can take your packages Dumpster Area- well it's just as nasty as the interior of the buildings....

Coyote Creek - one google review yet I wrote the second one days ago

Coyote Creek

(9 reviews)

BEWARE - We lived here for over two years and never missed a rent payment. We were perfect tenants…read more Upon move out, they charged us $1,200 to re carpet one room (100 square feet). They are struggling so bad with rent roll right now that whatever money you put down, they will keep upon move out. They're hemorrhaging money because their high rents keep people away. We were dumb, don't make the same mistake we did. All the positive reviews you see her are from residents who they harass repeatedly to leave good reviews. Response to Coyote Creek: Shalysa M. is not the manager and never worked there in all the time we were tenants. To see a response from her goes to show you that they are scammers. Call and email? I did. I asked to see the receipt for the carpet and Vanessa (the actual manager) said she hadn't received the invoice yet. She was charging me an amount she hadn't (and couldn't) verify. They are liars and incompetent. Again, beware. I can't stress this enough. Second Response to Coyote Creek: "Community T" never worked there either. Does that poor girl know you're using her picture. I hope you have consent, but judging how you operate, probably not lol. I have included a picture of their previous response below.

I submitted an application for Coyote Creek Apartments in Washington, Utah with a couple of friends…read morefor an available apartment (move-in August 1st) during the work day on July 14th, 2021. At the end of the day July 22nd (NINE days later), and I had yet to hear back from them. I have only received a $45 receipt from Overland Management (and the "Recommended" PetScreening results that are an outsourced company for screening animals). I have never had to wait this long to hear back about a rental property, no less for one that is available very soon. I waited patiently to hear back up until a week past, then called 7/22 (using the phone number on Google AND their website under "Contact Us") to see what the app status was. The office was apparently closed, so I left them a voicemail. I called them again the next morning, one hour after opening. No answer, so I leave another voicemail with all my contact info again, saying I'm following up on an app status. I wait another hour, and nothing. No response. I call again, but do not leave a voicemail. I wait three hours, still no call back. I leave another voicemail stating I will be disputing the $45 charge with my credit card company if they do not get back to me. I wait three more hours again, and still no call back. I leave a voicemail stating I am disputing the charge. That's FOUR total voicemails. I would have expected so much more from a "luxury" complex, but it seems they are scammers. Red flags from the get-go, no, thank you. Thanks for wasting my time, forcing me to fill out the PetScreening that took way longer than the actual app itself. Be prepared to pay out of pocket for a DNA poop test if you have a dog, too (which can be upwards of $70 to $100+). Oh, and you're expected to pay common area fees, like an HOA. I would stay away from this place if you want to keep your money and have a decent, communicative property management. RESPONSE TO MANAGEMENT: I DID contact you directly, left you multiple voicemails, and I STILL HAVE NOT RECEIVED A CALL BACK. What a joke. The only response I have gotten from you is a PUBLIC Google reply -- go figure. Not that I would want a call back now because I see what your standard of "excellent" customer service REALLY means, and I would be terrified to rent from you. They are still refusing to refund us for the application fees despite them never actually processing them AT ALL. Slimy people. Stay away. I have tried posting this review on other sites, but they do not seem to appear on Google, Apartment Finder, Apartments.com, and the Chamber of Commerce. I have never seen this before and can only guess that they are paying to have negative reviews omitted. How scummy! I wonder how many others are out there who experienced this too.

Retreat at Sky Mountain

Retreat at Sky Mountain

(7 reviews)

I rarely leave negative reviews, but after years of dealing with this property, I feel obligated to…read morewarn others before they sign a lease here. I originally moved into this complex while trying to escape an abusive relationship. What should have been a compassionate and straightforward transfer from a three-bedroom unit into a one-bedroom became unnecessarily difficult due to the conduct of the office manager. I encountered constant red tape, dismissiveness, and unprofessional behavior throughout the process. The only way anything was ever resolved was by going above her head. Unfortunately, the problems did not stop there. For approximately six months, my apartment had a severe German cockroach infestation. Maintenance repeatedly came to spray, only for the roaches to return over and over again. The issue became so widespread that the entire building eventually had to be treated. It took close to nine months before the infestation was finally under control. No tenant should have to live in those conditions. The amenities are also consistently neglected. The pool is frequently dirty, filled with leaves and sand, and the hot tub is often broken or improperly maintained. At one point, the hot tub became dangerously overheated and reportedly caused burns serious enough to require medical attention. The most concerning issue, however, is management itself. Concerns are routinely dismissed, and the office manager's behavior toward residents has been shockingly cold and unprofessional. I have personally experienced being laughed at when bringing legitimate concerns forward, and I have witnessed similar treatment toward other residents as well. As a disabled veteran with an ESA animal, I expected at minimum a level of professionalism, fairness, and basic respect. Instead, I often felt ignored, dismissed, and discriminated against. This property may look appealing at first glance, but appearances do not reflect the reality of living here. Between the cleanliness issues, unresolved maintenance concerns, and the treatment residents receive from management, I cannot recommend this complex to anyone -- especially veterans, individuals with disabilities, or anyone expecting responsive and respectful management.

The apartments are pretty nice and spacious. Also fairly priced. When we first were trying to move…read morein we received very little communication on when it would actually happen. Move in date was delayed by almost a month due to no cleaning crews to prep. I called NUMEROUS times during this period and left voicemails and never got response. Very frustrating. Electrical shorts happen a lot , we have to reset our breaker every time. Not enough parking now there are cars parking all over not even in spots. People leave dog poop everywhere. Apartment management does not enforce cleaning up after your pets at all.

The Falls At Mesa Point - pool

The Falls At Mesa Point

(16 reviews)

These negative reviews are bewildering to me. I have lived at the Falls for over five years. I have…read morenever found the staff to be anything but accommodating, friendly, going out of their way to work with me. I wonder if any of these negative writers have lived in any other apartments? As far as I'm concerned, I hope I live here for at least another five years. I couldn't be more pleased with the apartment and with the staff. And I love the pools. Always clean and inviting. Neighbors are neighbors. Some will be good, some won't. That will be true anywhere and I don't think you would want some kind of regulation that allowed the office staff to evict you if someone complained that you were rude. It's a tougher and tougher world, these days and I believe this staff does its very best to make it as easy for you as they can. Incidentally, all the fees are stated in your lease so--if you didn't know moving late would generate fees, you probably didn't read your lease.

I have been living here for about a year and I'm impressed with the turn around time for…read moremaintenance tickets to be addressed. My fridge motor died and the internet went out in the same day. On the exact same day I put the tickets in Kimmy escalated the ticket for my fridge and Adian came in like an hour afterwards. I had the fridge repaired in 3 hours. Later on I received a call from Carlee explaining that the internet connection was due to something from the provider and they were working with them to hopefully have a fix for tomorrow. In all my years of renting I've never had such quick and professional treatment for my problems as I have here. I highly recommend them :)

Legacy Ridge Apartments - I had the coolest apartment in the town until they ruined my dream and made me homeless.

Legacy Ridge Apartments

(7 reviews)

This place smells really really bad. April from the office is the worst part of the Apartment. She…read moretreats people with no respect whatsoever. The carpet in the halls are always stained from the garbage collection and animal urine. They have some really stupid rules. You are only allowed two guests at the pool. However the management doesn't follow the rules. They bring the entire family. Everything about this Apartment has caused me nightmares. I do not recommend renting here. It is overpriced and not much food or shopping nearby. Definitely look somewhere else!!! Just my opinion. I had a one year lease but moved out after 6 months. I was still required to pay the rent or an enormous penalty for breaking the lease. Not a good place to live.

WHY IS IT THAT ON THEIR PROPERTY WEBSITE THERE AREN'T BAD REVIEWS, YET ON VIRTUALLY ALL OTHER SITES…read moreTHAT THEY HAVE NO CONTROL OF, IT'S PRACTICALLY IMPOSSIBLE TO FIND A SINGLE POSITIVE REVIEW? It's a shame it's come to this for me and my family, because when we moved here a year ago, I felt like the luckiest person to find a location that so close to my work, the kids schools, shopping and immediate vacancy made this a perfect choice. I love the fact the property has underground parking with elevators and air conditioned hallways to each residents front door like hotels have. The gym is very nice with modern equipment, clean swimming pool and gas outdoor grills. BUT the best part is.....generally GREAT PEOPLE live here. It doesn't hurt that at least one police officer lives here which certainly helps deter crime. But it didn't take long for before the proverbial "cracks" started to appear showing that DESPITE all the positive aspects mentioned above, it took only two TYRANT property managers, who not only seem to exist only to OVERLORD the residents into submission and tear everything down and RUIN this property...BUT they actually enjoy doing it. I'm sure my "review" will be short lived before being torn down, but I'll keep posting my observations if only to save others from moving here under this management. To the current residents, please email me so we can collaborate and compare stories and as a group motivate change and restore this property's positive core attributes, while simultaneously ATTACK their unjust, unwarranted fee based penalties which do not exist to make the property better but instead merely to increase their profit margins. Let's stop their "financial death by a thousand tiny cuts..." Please email me at anotherlegacyvictim@gmail.com and join my legal recourse strategy today. I've talked to and retained a lawyer, I've spoken to the city and utilities and TRASH services. We are being price gouged and united we can win. There is NO PLACE here for Leslie and April, who both reek of condescension and are retaliatory when challenged. If you live here, then you know what I'm talking about. Thank you! Unite!

Trailhead Apartments - apartments - Updated October 2026

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