I agree on the with poor reviews. It happened to me too…read more It seems that is the modus operandi of this business. They give you a quote and once you are there they change it. I believe upon seeing the person, he increases the price. I had to pay him half with a card and half in cash. He wouldn't give me a receipt for the cash. Only for the card. I believe that he defrauds the government tax. Why would he do that? He did tell me he would have my vehicle lift kit installed the next day. It took him five days to return my vehicle. I noticed that he would do side jobs from customers old parts in between the new customers for his hispanic buddies or close people. That is why i asked him to return my old parts to eventually trash them. I previously had a lift kit but i went to a bigger size tires. In my opinion, he was expensive and tardy on what he promised. Can't complain about the lift kit he recommended. However, i did find out it was over priced. Maybe because of my address... Go there if you have extra cash or if it convenient to you. It's disappointing for me when people eyeball you and exploit.

Excellent work. I had ORO Swaylocs installed on my Jeep TJ. The job was completed on time for $30…read moreless than quoted. Before the installation my lifted Jeep had a tendency to drift at hwy speeds. There is now a huge improvement in hwy handling! The manual on/off lever works flawlessly. I will give this business more of my business in the future!

Mike took care of my 2001 Corvette with a new harmonic balancer, tensioners & belts. Serviced the…read morecooling system and installed a 1-4 skip shift delete. Great quality service

These guys are the best! Mike and his crew got my 1973 K5 running and driving like a champ. From…read moresteering, roll cage, disc brakes, new fuel tank, electrical and much more! I cannot thank them enough. After run ins with a lot of shops here in the desert that could not fix my problems to pipe dreams getting me dialed in from A-Z!!

Had my truck sprayed yesterday. They did a great job. Definitely won't hesitate going to them for…read moremy next one. Thanks for the protection.

Jesus is extremely professional. Tremendous communicator. The owner is the same exact way. Knows…read morewhat he's doing and is doing it well. We've done business with them for personal items and pool related things such as handrails. Service is always exceptional. Will will always repeat and tell the masses. Thank you so much. Good quality service is hard to find nowadays.

I was in the Palm Springs area visiting a friend when my modified 20' STI developed rod knock…read more Being from the Long Beach area, I had limited options and needed a quick solution. Thankfully, I came across K-Powered and got in contact with Navid the following Monday. My idea was to bring the car fully back to stock since I had kept all my original parts back home. Navid and his team updated me along the way and did a great job given the circumstances. The car is driving exactly how it did when I first bought it. I'm very thankful for his help during this stressful time!

Ive had nothing but good experiences with this shop/Navid! Great customer service & very…read moreknowledgeable, only place I trust to get work done on my Shelby, definitely recommend! True one stop shop especially with their Dyno!

If you are into the comedy business come to this place because J C is full of shit. Pulls prices…read moreout of their ass. Cannot itemize a bill for you. Got into a scuffle with the owner. J.C was racist and rude making racist remarks upon arrival. Definitely a night full of fun if you wanna have a laugh at this business.

Heroic effort to get me, my Bride and two pups back on the road…read more AAA failed and a four times sending the wrong tow companies and who couldn't help get us to a shop for repair. Jesse from JC showed up with a great attitude and unfortunately didn't have the heavy tow capacity for our super tall truck camper. He did call his dad, the owner and they were able to suggest a local diesel mechanic that could help and close enough for them to be able to tow us there. Jesse showed up within minutes of this being scheduled and safely towed us to their recommended mechanic. Dropped us safely and within three hours we were on the road and with a very reasonable price from their suggested mechanic. Jesse's dad should be proud of the young man he has raised and also know that he/they went above and beyond to help us! Team J.C. Thank you very much! I owe you.

Recently dropped my 2025 truck off for a service transmission warning. The drop off was for a known…read moreissue that we investigated a week prior. It ended up being a sensor. I dropped it off on Tuesday and didn't get much communication. Called to get a status and I had to talk to a machine because this dealership won't even spring for a receptionist. I'm giving four stars because after the conversation, the communication dramatically improved and I picked my vehicle up the next day. I'm not sure I can pin the delays on the service writer because I know vehicles can get stuck in never never land in the shop. Jesse finished the race properly and I commend him for that. He doesn't have an easy job. I definitely recommend getting rid of the AI receptionist. I definitely recommend having a small loaner fleet for the customers that drive your 60+ thousand dollar vehicles. It's not like GMC is not compensating the dealership for loaners. Nobody wants to drive to a rental car company in an Uber and fill out a bunch of paperwork for an overnight loaner. It might be convenient for the dealership, but it's not convenient for the customer. I definitely recommend getting some type of auto update texting app that other dealerships have, that makes you aware of the repair process at each stage. I do not recommend making customers bringing brand new vehicles in for warranty work sign an estimated cost of repairs. It made me uncomfortable, and I can't be the only one. I recommend that you don't offer people discounts on the GMC app when they schedule their appointments, and then make them fill out a bunch of paperwork to receive these discounts via a prepaid debit card... you don't do that when you're selling new trucks with rebates. your team is only as good as their leader. People hate gimmicks, and people hate being nickel and dimed. I think a few of these problems are coming from the top not from your service writers. I have a supreme respect for people that shoot me straight with no nonsense. I would encourage your dealership to reevaluate the way you process the service department experience. How do you want to be treated when you drop your vehicles off for repair?

We took our car in for an oil change. We were greeted by a nice gentleman and he looked our car…read moreover and we are at 30,000 miles and offered the services associated. We declined, only the oil change this time. When it came time to pay we were notified there would be an additional fee if credit card was used. This is not posted anywhere and we were not informed prior to the service performed. It felt a bit deceptive. We covered our service in cash but if you had an extensive service, this could be a huge surprise. Please do your customers and your service associates a favor and post there are additional fees for making purchases with a credit card.

I should have read the reviews before I wasted time trying to reach anyone at this dealership. I…read morewas calling to schedule service but the phone receptionist transferred me over to Hyundai's service writers. That service writer fumbled around trying to find the correct extension to transfer me back to Mercedes. After several minutes, he finally came back on the line and transferred me to someone over at Mercedes (presumably) but it was a voicemail. Left a message but after 45 minutes, I called the dealership back again and asked to speak to an AVAILABLE service writer. She simply just transferred me and I got another voicemail. Forget it Palm Springs Mercedes Benz, it's not worth the aggravation working with you guys!! I called Mercedes Benz of San Diego. They answered the call right away and I was able to schedule service that works for me on my next trip down there. They've always treated me well in San Diego and should have called there first but Palm Springs was close to this home. I've not had much luck ever with Mercedes Benz of Palm Springs. Always disappointing.

This dealership has some of the worst customer service I've ever experienced…read more I bought my vehicle at mercedes-Benz of Ontario.. But being that I live in Coachella Valley, I was looking for a dealership closer to Home well.. They kept my car over 17 days. Did not fix the issue that I had. Took it to Ontario. They fixed it within two hours. Plus gave me a rental. A year later, I'm trying to get an estimate for a windshield repair. I was sent to voicemail over 6 times! I finally get a call back from a Jessica ( great customer service by the way) who tells me she will send me over to service dept. Talk to them and he tells me Mercedes does not have any windshields either here in United States or Germany. Called my advisor from Ontario. They have my windshield in stock and will be replacing it next day. Wow... I will be taking my business to Mercedes-Benz of Ontario, where they go above and beyond to help

Staff is Helpful and price is pretty competitive. I would recommend. I've already gone twice for…read morerepairs and I'm still very happy with my experience. Going for a third service repair that I can hold off on but the experience was great that I will be going sooner than later. They have great suggestions prior to making repairs so I would say try them out.

Wow. After being told by Cam Stones Automotive that I needed thousands of dollar of work done…read more(immediately) on my car, I was just told that I don't need anything right now. Only to check back in 6 months. They've got my business!