I had a "spot" on my hairline that was bothering me and looked questionable. I was able to get in…read morequickly for an appointment and was called back to the room before I could complete my new patient paperwork. The doctor came in within 5 minutes, addressed my concerns, froze off my spot and I was out of there in less than 20 minutes with all of my questions/concerns taken care of - could not be happier with the service and quality of care I received - I would HIGHLY recommend.

My experience involved two serious concerns…read more First, there was a discrepancy between the biopsy report, which described the findings as malignant, and the differential remarks. After seeking a second opinion, the diagnosis was determined not to be malignant. Second, I experienced billing issues. I uploaded all requested information through the patient portal after reviewing the website, which indicated that my insurance company was accepted but did not clearly disclose which specific plans were covered. The office confirmed that my insurance was accepted, collected my copay, and provided treatment. I later received an unexpected bill. When I contacted Advanced Derm Billing they quoted the claim had been denied. However, after verifying the claim with my insurance,I learned Advanced Dermatology had been paid long before they wanted another large payment! I don't recommend this company based on my bad experience with Scottsdale location and the billing department.

I saw Cassandra today. I was having an annual skin exam today. She listened to my concerns and…read moreaddressed all of them. She is very kind.

I rarely leave reviews for medical providers or establishments. I worked in the hospital for 5+…read moreyears. I understand what can go on, but my experiences with this dermatology department have consistently left me feeling rushed, dismissed, and genuinely uncomfortable. Every visit feels less like patient care and more like being processed through an assembly line. The most disrespectful moment came when I was actively asking a question and the lights in the room were literally turned off, an unmistakable cue that my time was up and I needed to leave. I honestly could not believe it happened. It was incredibly unprofessional and made me feel like my concerns were an inconvenience rather than the reason for the appointment. To make matters worse, I later noticed my dermatologist leaving the building in a rush with a car full of balloons. I completely understand that people have lives, schedules, and events outside of work, and I also understand appointments can sometimes run over. However, this was my annual appointment until they decided it wasn't. This is something patients often wait months for and reasonably expect not to be rushed through. Beyond that, the overall atmosphere has often felt cold and judgmental. Patients should not leave a medical office feeling embarrassed for simply asking questions or seeking help. Dermatology can already make people feel vulnerable enough without adding dismissive behavior on top of it. Efficiency is one thing. Basic respect and bedside manner are another. Unfortunately, this office seems to have confused the two.

I went to see Dr.Carsten today after not seeing him for 2 years. Im glad im back. He is very…read moreknowledgeable about everything. The staff is lots of fun.

After several years with this clinic, the decline is official. I would no longer recommend this…read moredermatology practice based on my experience. What once may have felt like a patient-centered clinic now comes across as more focused on maximizing patient volume and profits than on providing quality care. My appointment was rescheduled twice, forcing me to repeatedly rearrange my work and personal schedule to accommodate theirs. Changes can happen as late as one day before an appointment, leaving patients scrambling to adjust their schedules on short notice. While rescheduling is sometimes unavoidable, repeatedly expecting patients to accommodate last-minute changes shows little consideration for their time and commitments. Adding to the frustration, the clinic recently implemented a strict five-minute grace period for late arrivals without providing notice or clearly communicating the policy. Yet arriving on time does not mean you will be seen anywhere near your scheduled appointment time. The double standard is hard to ignore: patients are expected to follow strict rules, while the clinic does not appear to hold itself to the same standard. This lack of consistency and communication reflects a disregard for patients' time. The front office experience is equally disappointing. You cannot even contact the office directly because calls are routed through a centralized call center, making it unnecessarily difficult to communicate with staff or resolve issues. Combined with the lack of clear communication about scheduling changes and policies, the entire process feels impersonal and poorly managed. Another major red flag is the emphasis on retail products and spa services. When you first walk in, the prominent displays of "proprietary" products, facial promotions, spa services, and holiday discount signs immediately create a sales-driven atmosphere. There is nothing inherently wrong with offering cosmetic services, but the emphasis feels excessive for a medical practice. It comes across more like a spa focused on selling products and services than a dermatology clinic prioritizing patient care. The overall impression is **profits over people**--more effort spent promoting products, quickly pushing patients through to get to the next copay dollar vs demonstrating genuine concern for patients' medical needs Overall, the experience feels increasingly unprofessional, impersonal, and lacking in empathy. Between repeated rescheduling, last-minute changes, inconsistent policies, poor communication, and aggressive product promotion, it is difficult not to feel like another appointment on a production line rather than a patient whose time and well-being matter. Patients deserve clear communication, reasonable scheduling practices, professional service, and recommendations driven by their medical needs rather than sales goals. After several years with this clinic, it is disappointing to see this decline. I would encourage others to explore alternative dermatology practices that put patient care first.

Dr. Rampton, DO is simply the very best at his trade. He is extremely knowledgeable, attentive and…read morereally cares about his patents. I have been a patent for a few years now and can't imagine seeing any other Dermatologist. If you are looking for a fantastic Dermatologist, reach out to Desert Sky Dermatology located in the east valley today. You will be very happy with your decision.

Very disappointing - don't know if it was because I am older, but he seemed to attach age with to…read morethe problem for which the appointment was made. His PA seemed more knowledgable and concerned then he did. The amount of time he spent with us was about 15 minute max and he prescribed a medication that give my other medical conditions should not have been taken. Will not return. Though my portion of the visit was only $25.00, I feel he cheated my insurance for the reminder.

We recently had a new patient appointment for my husband after dealing with some concerning skin…read morespots that needed to be evaluated. We were finally able to move forward with getting answers, and we are so thankful we chose this office. Brittany was wonderful. She was thorough, took the time to answer all of our questions, and made sure we understood the next steps. Her communication and professionalism really helped ease our concerns. My husband needed several biopsies done, and if you've ever had a skin biopsy, you know the numbing process can be one of the most uncomfortable parts. The medical assistant was amazing. She did everything she could to keep him calm, explain what was happening, and make the process as quick and comfortable as possible. The office itself was very clean, and the entire staff was welcoming and kind. Going through something as stressful as skin cancer evaluations can be overwhelming, but this team made us feel like we were in good hands. We are very happy we chose this office for my husband's skin cancer care and would highly recommend them to anyone looking for compassionate and knowledgeable providers.

I highly recommend Desert Sky Dermatology on Boston Road in Gilbert! From the moment you walk in,…read moreyou can tell they take pride in their practice. The facility is exceptionally clean, modern, and welcoming, creating a comfortable experience from start to finish. Whether you're looking for medical dermatology services or high-quality skincare treatments, they truly offer a comprehensive range of care. Every member of the team is outstanding--the front desk staff is friendly and efficient, the medical assistants are knowledgeable and compassionate, and the billing team is helpful and professional. It's clear that everyone works together to provide exemplary patient care. A special thank you to Dr. Kimberly Cook. She consistently goes above and beyond for her patients, taking the time to listen, explain treatment options, and ensure you feel comfortable and well cared for. Her expertise, kindness, and genuine dedication make all the difference. If you're looking for exceptional dermatology care in Gilbert, I can't recommend Desert Sky Dermatology and Dr. Kimberly Cook highly enough!

At first a good experience. First time visit and Dr was professional and thorough. However, she…read moreprescribed a medication with no warning that the cost would be over $700 WITH insurance. I called the office twice to ask for a more affordable alternative and my calls were never returned. I will be seeking a different dermatologist in the future.

Spend your time and money anywhere else. The people in the office will hang up on you and then let…read morethe line ring until they close instead of still answering their phones until their stated closing time of 4:00. I called at 3:55 today (ready to be fast as heck because I know people want to go home, but I have spent four days of not being able to call during business hours due to work and personal matters out of my control and needed a break ). I have an urgent issue that urgentcare doctors are unable to adequately diagnosis or treat, and now due to the negligence of office staff today my care is even further delayed. At this point I am just a puddle of tears because I work from 7am to 5pm tomorrow and won't be able to *hopefully* reach them until Monday at the soonest. Please please please understand that five minutes saved for your staff can result in added days of suffering for your patients who may not have any other choices.

I had a wonderful experience with Summit View Dermatology! As a cash patient, I was looking for an…read moreaffordable and reputable dermatologist to remove a mole on my face, and this office exceeded my expectations. From the moment I reached out by email, Kaylie responded quickly, answered all my questions thoroughly, provided a very reasonable quote, and scheduled me within two weeks--all through email, which was so convenient. At my appointment, the check-in process was simple and efficient. I only waited about five minutes before being called back. Dr. Lehrer was friendly, professional, and very knowledgeable. He explained the procedure clearly, answered all my questions, and was able to perform the excision right then and there. The procedure was quick and painless. Afterward, he gave clear instructions on the healing process, and the nurse provided ointment and written care instructions. I also asked about preventative care for sunspots, and Dr. Lehrer kindly prescribed Tretinoin and even offered to adjust the dosage if needed--such thoughtful care! It's been almost two weeks, and everything is healing beautifully. I'm so glad I chose Summit View Dermatology. Their pricing is fair, they truly care about their patients, and they are very welcoming to cash patients. I've already recommended them to my family and highly recommend them to anyone looking for quality dermatology care. Thank you Kaylie, Dr. Lehrer, and the entire team--you are amazing!

Overall, nice staff; well kept facility. BUT what I didn't like, a young, barely 20something young…read morelady, referring to a 93y/o woman as HONEY! MULTIPLE TIMES!!

First time at DSD on a Monday. Easy to call and verified insurance with representative. Made an…read moreappointment within the next few days. Arrival and checking was simple. No issues. I was called in a little after my appointment time. The FNP seen me for less than 10 minutes. Made her diagnoses and recommendations. Staff were helpful and accommodating. I'd come back.

Dr. Mills is fantastic as is the entire staff. She went through my various issues and we made a…read moresolid plan for each. This is now the office for our entire family.