Desert King was on our shortlist of potential contractors and after talking to Dan at the Home Show, we scheduled him to come out for a quote to replace all of our windows (19 plus a sliding door.) Working with Dan and the overall sales process was so much better than the other "big name" company who gave us a quote. He was on time, friendly, and most important - efficient. He answered all our questions and pointed out a few things that we hadn't thought of. The windows came in faster than expected and James was awesome working with us to schedule a convenient install date - we had to reschedule the install fairly last minute, but James was completely understanding and got us re-booked with no hassle. The installer, David, contacted us the day before & showed up exactly on time every day. They were friendly, respectful and total pros. They finished on time. The windows are fantastic - the noise reduction is amazing and they look great - not at all like some of the replacement jobs you see with massive flashing around the outside edge. Getting all new windows was a huge investment for us, and we are impressed with the quality of Desert King's product for the price. Our only real complaint is that they broke a window outside and didn't do a good job cleaning it up; there was glass along our backyard walkway, on the driveway, and scattered over the public sidewalk. Most importantly, they didn't tell us it happened so we could keep an eye out. I called Dan about it & someone came out that afternoon to clean up, but even after that, there was still a lot of glass. Jason, the owner, called to apologize which I appreciated, but it wasn't a great way to end an otherwise excellent experience. That's the only thing that kept me from a five star review, but even with that, I would highly recommend them. read more

I had 6 windows put in 2003. Desert King gave me a lifetime warranty. Now they want me to pay for new windows after I already paid $3600 for 6 crappy windows. The frames are cracked on 3 of the windows. They wanted to repair it by putting vinyl over the "top" of the cracked frames, to cover up the cracks. Johnny their window installation expert, couldn't cut the vinyl to correctly at the corners and "filled" in the missing space with white caulking, which he got all over my stucco, that I'll have to repaint. The screens also cannot be removed without bending them. Crappiest Windows, crappy workmanship. Crappy company that doesn't honor their warranty. read more

Just had all the windows in my home replaced by Desert King. The process was smooth and easy from the initial quote to install, and everyone involved in the process was friendly, helpful and informative. Jim came to my home for an in-person quote and provided in depth information about the product without any pressure to buy. Jim really took into account my lifestyle and budget when making recommendations on styles of window, energy efficiency, colors, etc. and was very knowledgeable about the window products. He provided a reasonable, detailed quote and followed up a few weeks later to make sure any questions I had were answered. I obtained a few other quotes from both local and national companies, but I decided on Desert King as the quote was reasonable and Jim gave me a lot of confidence that the company stood behind their product. The signing process was easy and I appreciated that they did not require a deposit up front. Windows are custom made, and that process takes time, so not being out money while I wait for the product was great. Jonathan then came out to do a detailed measure of the windows at my convenience and provided additional information on the installation process and made sure I approved all the work. The time frame provided for manufacturing of the windows was 12 weeks, and I was contacted at right about 12 weeks to schedule a time to install! Jose and his crew came out and installed 17 windows in just under 2 days! Jose was amazing, he and his crew were punctual, friendly, efficient, and thorough. I really appreciate that they showed care with my home by being as tidy as possible, and made a huge effort to limit the amount of time that window frames were open to elements, as it was 100+ degrees on both install days! Jose kept me informed of the entire process, and walked me through all the windows once installation was complete to make sure I was happy. Could not be more pleased with the installation process. Window replacement is a big investment in your home, but I'm so happy with the process and how my new, beautiful, energy efficient windows look! read more

Wonderful experience from quote with James to installation with Jose and his team. The windows are beautiful and have made a huge difference in my home. Thank you!! read more

Had to have one of my largest window replaced. They broke my drywall trying to push the previous window back where it should be. It took them 6 months or more to finally replace the window and then said that they would get someone out to repair the drywall. It's been a year and I haven't heard anything. I have called until I'm blue in the face. I have texted Johnny repeatedly. I even had a long conversation with one of the owners and he apologized and promised that they would get right on it. I don't like giving bad reviews but their follow up sucks and a year later I'm still looking at broken drywall. read more

After getting several quotes from local window installers, my husband and I selected Desert King. Their reviews were the strongest and their quote was competitive, but not the cheapest. After checking their references and learning how satisfied other customers were, we moved forward with the bid. Communication was some of the best I've experienced. All of the information was made available up front with with no surprises. Our order took 6 months with the supply chain constraints and we were sent updates routinely on the order status. Our install went very well. The two-man crew was diligent and efficient. They left our home and yard cleaner than the way they found it. We inspected the work and it was flawless. Every window and door installed worked perfectly. They were great at communicating as they went along. I was impressed by their professionalism. Hopefully we don't have to take them up on their warranty policy anytime soon, but I was assured throughout the process that the work and manufacturing was under warranty and I could call at any time with any issues. The windows look and work great! read more

I called requesting a quote for a new window, because the commercial that I heard was that this company would walk you through the process of properly measuring your windows, so that they can give you a quote over the phone. Well once the receptionist answered my call, he was quick to take down my information and then asked for the measurements. I told him that I was at the window, ready to measure and he was quick to abruptly disconnect from the call, saying that someone would call me back. It is now past the closing time for the business and no call, like promised. Windows are not cheap and I will be taking my business elsewhere as I am not sure if I can trust a business like this, that does not keep their word. read more

We've had their windows for quite a few years. I noticed some wind noise and water drainage issues so I called to have them looked at. They came out right away and let us know what the issue was. Their service manager even did a follow up visit and we have our repair schedule for next week to get everything taken care of. Very happy with the speed and care of everyone involved, and would recommend them to others. read more

We ordered new doors January 15th...the front double doors were partially installed on March 31st...one of the doors is already losing the rubber seal on the bottom of the door...the front doors needed some additional materials for the installation to be completed but we still do not have this job completed...we had an appointment on June 29th only to receive a call that morning they would not be able to come which is the only time this company seems to have time to call. The back door ordered originally was the wrong size and had to be reordered...they had already removed the door trim so we elected not to have them put it back so no more damage would be done to the surrounding area, we never realized it would be 3 months later and we are still waiting...we have called weekly since May trying to get someone to complete the job. read more

Mediocre at best. Quoted 4-6 weeks delivery of door, been 7 weeks and still waiting for door. Called sales rep to complain no call back. The company is full of promises yet don't deliver. Don't use these guys. read more

They responded to my initial request promptly. They informed me that they had a 4-window minimum. I am only doing 3 windows, so I went with another company. Thank you... read more

I had windows replaced in 2 bedrooms and a large patio door replaced in the living room. Furniture was not covered properly inside or outside. I have a $4,000.00 area rug in my living room, still vacuuming it for the 3rd time. Patio door and screen is still not functioning properly! Very disappointed in the quality of the work. I need all other windows in my house replaced, I will be re-thinking who I'm going to have do them!! I'm not happy!!! read more

I called and told them that I wanted 2 windows replaced and maybe my front doors. Later someone named Ron left a message that he'd come out and give me a quote. I called back and the lady who answered the phone now told me that they have a 4 window minimum and it would take 20 - yes, TWENTY WEEKS to install!! OMG. Who would want to wait that long? That throws off our entire schedule, as we wanted to do the windows prior to other work planned. Stay away from this company if you need anything done in a timely manner. read more

I didn't hire them but I reached out on getting a window fixed. They actually took the time to respond and point me in the direction of the type of provider I needed and gave some recommendations that are also highly rated. I appreciate the honestly and help. Hard to find companies like this anymore. read more

We are very pleased with the quality of the windows and the installation. Windows actually came in a few weeks earlier than the estimated 8 weeks, and had them installed just before the heat of summer. What a difference the new windows are compared to the 44 year old single pane they replaced. There was an issue with a glaze bead that wasn't seated right on one window, Desert King came back out as soon as they could and had it fixed in a few minutes. Great company to work with, I highly recommend. read more

I really wanted to write something good about this company. I have never given a bad review before to anybody, but so far this company deserves it. The warranty service from this company has been terrible. They answer the phone and talk to you, but only feed you bull! I needed, well I still need a replacement pane of glass for one of their windows. A guy came and measured and told me 6 to 10 week. This was January 2021. 5 months later I still have no replacement glass and when I asked them when will it come? They still had no idea. In fact, the Desert King man I was talking to asked me to call his glass maker and check on the order myself. I shouldn't be doing his job. On top of that they say they are a reliable custom window maker. I find that hard to believe. If you cant even get glass in months, how can you custom make a window in a timely manor? They also have never fixed my initial arcadia door problem which I requested right after installation over 10 years ago. They installed the arcadia door 1/2 inch out of square and left the gap under the bottom of the jam wide open. I could see under the door into my house. They sent a kid to caulk the gap, and never came back to fix the crooked installed arcadia door. Buyer Beware! read more

PLEASED Do NOT buy windows from this company. It has been 5 months since I ordered my windows. I called the office for about 2 weeks. I asked them nice to come to install my window that one of them said that the window was already there. After two weeks of calling them with No success, I strongly told them to keep the window. The receptionist was extremely rude and ended the call. Please consider other companies. I am extremely sorry that I got involved with this company. read more

I had NO IDEA how excited I could possibly be about windows, until I got new ones! :) I am a Realtor, so I meet lots of people who are obsessed with them, but I didn't fully understand it until now! I bought an older "fixer-upper" a few years ago and knew that eventually I would have to replace the old ones, but I didn't think I could afford it yet. I noticed that certain areas of my home were really hot lately, so I decided to go ahead and get an estimate so I knew what kind of $$ to budget for in the future. I am SO glad that I met with Dan with Desert King first, because he ended up being about 40% less than Anderson Windows, so if I had met with them first, I wouldn't be sitting in my cooler home right now. Dan Gordan came to our home and gave us a really impressive demonstration of their products. I learned that most windows aren't made for the extreme heat of the desert and theirs definitely are. He was friendly, professional and super knowledgeable. I also really appreciated that he wasn't some "cheesy sales guy" and not high pressure at all. We ordered our new windows, had them installed within a few weeks. The installers were just as nice and professional as Dan and I couldn't be happier with the entire process. My house is so much cooler, MUCH quieter and the tint on the outside is beautiful. If I could give them more than 5 stars, I absolutely would. Call or text Dan for a free estimate at: 480-800-9707 read more

These folks have changed hands. The new windows are terrible. The screens don't fit. The locks are flimsy. The installation has caused leaks and they are not getting back to us to resolve these issues. Keep looking for another company. read more

Desert King Windows - Windows Installation Near Me - Phoenix, Arizona

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Desert King helped me design and install a custom ThermaTru front door for my house and I am very satisfied with the outcome. The sales staff and installers are very professional and courteous. They went above and beyond and installed a smart lock and did a wonderful job with the molding I requested. Everyone I spoke with is highly attentive and committed to the best customer service, which is often difficult to find in this industry, especially for smaller jobs such as mine. Looking forward to getting the back door done in the future! read more

Desert king replaced our windows last spring and we couldn't be happier. They delivered as promised and the windows were installed quickly and efficiently. We had one minor problem with one window and they came back and fixed it right away. The house is so much quieter and I don't have dust like I used to. We Love how cool the house stays with the reflective glass. We got a great value for the price and would highly recommend Desert King to anyone that wants to replace their windows. read more

Had James and his crew show up 0900 sharp as promised. They kept our house picked up and cleaned as they worked their way through the install. 17 windows and a 8'x 8' sliding patio door in 3 days. More then happy with the work that was performed. They know windows and do quality work. Thanks again Jim and Roxanne,,, read more

Called Desert King Windows to schedule the "FREE NO PRESSURE IN-HOME ESTIMATE" to replace my sliding patio door. They refused to come out unless I replaced a minimum of 4 windows. I don't need 4 new windows, I only need a new patio door. So much for their "NO PRESSURE". Unethical business practice requiring you to purchase more than you need or want. read more

After doing some research and reading online reviews, I called Desert King to set up an appointment for a quote. They dispatched a salesperson (Jim P.) within 48 hours to my home. Jim arrived promptly and was incredibly friendly and professional--without being pushy, which is huge for me when dealing with contractors. He was super informative, answered the incredible amount of questions I had with ease and patience, explained the products, options and pricing thoroughly, as well as the installation process and timelines. I signed up to have 9 windows and a sliding glass door installed. They offer lifetime warranties on the glass and installation, which are transferrable to a new owner if you sell your home within ten years of installation. I haven't seen that kind of warranty with any other company I've researched. They also do not require a deposit. My windows arrived within the 4-6 week window as quoted and installation was scheduled. There was a little mixup with the install dates but that was the only small hiccup. The install crew of David and Chris was excellent!!! They were very professional, personable and friendly - and I felt completely comfortable with them in my home. They worked nonstop and did an excellent job. They even handled my dogs barking at them well (which had to be annoying). Part of the install required them to cut into tile in my kitchen and guest bath; I was expecting to have to repair the tile but they did such a close cut that there was none to be done! Because I opted to replace the frames as well which required cutting into drywall and stucco, I was also expecting to have to do much more paint touch ups than it turns out I'll have to. High-fives to both David and Chris! I knew my old windows were bad, but I didn't realize how bad until I saw the difference with the Amerimax. I absolutely love my new windows! The quality is outstanding. The view is now super crisp and clear (like high definition TV) and the evil glare is GONE. It completely changes the look and feel of my home. My install is brand new, so I can't yet comment on how they fare with inclement weather and daily use (I've seen some reviews where leaks occurred) but I will update my post if I spot any issues. For now I am a happy camper! read more

You guys did a great job on our windows. Thank you for taking the time to come out on a couple of occasions to get all of the exact measurements and explain the process and all of the options. We are glad we went with the high end windows and added the Colonial style grids. I can't believe the difference. No more wind whistling through and the drafts are gone. The house is staying warmer this winter, and looking forward to it staying cooler this summer. read more

Our experience with Desert King Windows has been stellar. They specialize in windows in locations with lots of sun and heat. Their solar heat gain rated windows were the best rated I could find and that is a big deal living in Phoenix. The installation of all the windows was very quick and professional. They detected a tiny flaw in one of the slider doors and immediately brought it to my attention and ordered another door to replace. Since we have a busy street behind us we chose to get laminated windows in the room facing the street and the higher STC rating made a big difference in dampening street noise. I highly recommend this company. The quality of their product, their service and attention to detail was first rate. read more

I ordered windows from Desert King and was initially told a 16 to 20 week build before installation. As I was in no hurry, I said no problem. Signed contracts and about 5 weeks later was told my windows were in and ready to schedule installation. That was scheduled for a few days later .... Christopher Garcia and his co-worker Melissa showed up and got to work right on time. They ran into a slight snafu on one of my windows, but Christopher quickly addressed the issue, fixed it and finished installing all 10 of my windows in just a couple of days. The work was excellent, he finished them off on the inside, so they look like they have always been there. The quality of the windows themselves was what sold me on Desert King to begin with. I had one issue after the installation, with a screen being torn.... they fixed that within a couple of days. Overall, I would recommend Desert King to anyone needing new windows. I found the company to be very honest in every aspect, from the initial estimate, to the final measurements, thru to the installation. Christopher was very professional and respectful while working. read more

We purchased a 20 year old home in north Scottsdale in Sept. the windows were all in need of replacement. We called Desert King and made an appointment. Jim P. Came out on time . He made a very thorough presentation, was not pushy at all. He gave us a very fair estimate to replace all our windows including a sliding door. We replaced all the windows over a 5 month period. James who was in charge of measuring and scheduling was a pleasure to deal with. All three crews were hardworking and cleaned up afterwards. We had an issue with one of the larger windows and James had someone out to reinstall it with no issues. All in all we are very satisfied with this company. And would recommend them without hesitation. Oh and they didn't charge a dime until after the windows were installed and we were satisfied.. read more

We replaced all 23 windows in our home in Scottsdale. The windows are going great after two months. The windows reduced the heat that came through the old ones. They also reduced sound from outside and are much better looking and functional than the old windows. The installers did a good job as well. We are very happy with our purchase and recommend Desert King. read more

This morning Caesar came to service our Desert King windows. He pulled up at promptly at our appointment time, 8:00 AM. This is my second service call in the many years we have our windows installed and Caesar exceeded out expectations! He listened and then began to examine, open close, lock, unlock each window to determine what issues need to be adjusted, replaced etc. Some windows were difficult to open/close-he checked alignment and lubricated, broken locks will be replaced on his next visit. Most importantly, he showed us how to remove the screens, some from the outside and some from the inside which allow us to clean the window under the screens. I had a professional window washer come out who could not figure out the screens and could not wash them. There were some brittle tabs on the screens that broke easily, and those will be replaced. He was pleasant and had a great personality! Keep this FIVE STAR EMPLOYEE...he even liked our dog. read more

We recently got two west facing windows and an east facing sliding door installed by Desert King Windows, and are very happy with the results! The company was professional and a pleasure to work with, from the initial visit to receive a quote all the way through to the installation process. They were easy to communicate with, always showed up on time (we had three visits: quote, final measurements, and installation), and we received a very fair and competitive price. And let me tell you about the window quality! One of the windows we replaced was for my 2 year old's room. The first night after the installation, he slept until 9:45 in the morning. 9:45!!! I can only assume it was because his room was finally comfortable and quiet! If finally getting to sleep in on the weekend isn't instant gratification, I don't know what is. Thanks for everything Desert King! read more

The installation experience was very satisfactory. I did have to wait way longer than expected to get them installed. It took three and a half months from the time I signed the contract to have them installed. That being said, I'm very happy to have them done - and they did a great job. read more

We really like the windows and the sliding doors. For the most part, the installers did a good job on the windows. When it came to doing the caulk on new door casings, they fell flat. The caulk beads were very thick and rounded outward. There was no way to get an acceptable paint line. The technician came out to re-key a couple of locks. He indicated that he could not improve on what was there, and it was normal work. I then spoke to a company VP and he looked at the photos the tech. sent. He thought it looked very good on the photos. I decided to just do it myself. I don't appreciate it when a company tries to tell me it is acceptable. I have been in the commercial construction industry for 49 years. The painters would not even attempt to paint over that uneven caulk line. Not a huge deal. Would I recommend this company. Yes. I looked at quite a few different windows and the ones at Desert King looked great, and they work great. Their price was fair. read more

Had my windows installed today. The whole process has been great, it was about 12 weeks from order to Install and my windows look amazing. What an upgrade, well worth the wait. The installers Jerry and Brian were awesome. Very professional, friendly, took pride in their work and did a very nice job. read more

Desert King Windows had previously replaced some of the windows in my home a couple of years ago and I was interested in having the remaining windows replaced to match my other windows I received a quote and signed the paperwork for the work to be done. When I scheduled an appointment for the final measurements, I was told by the sales rep Dallas that it would be an additional $900 for the windows because he had misquoted the price and the only thing that could be done was if I wanted less expensive windows installed. While I understand that sometimes mistakes can happen it is unfortunate that a company would not honor a signed contract and I will now be looking for another window replacement company. read more

This is a nontraditional review because we ended up going with a different company but we wanted to send a quick note about Daniel's amazing professionalism and knowledge! He came out to estimate and talk to us on a Saturday, answered ALL of our questions (and more) and was kind and friendly--even when we contacted him and told him we'd gone with someone else. read more

The good and the not so good. Good quality windows for the price and make quite a difference in the noise level and temperature. Crews are courtesy and arrived when scheduled. The not so good is the cleanup. The patio was covered in dust, the crew dropped oil from their caulking gun on the carpet and I do not even think they knew they did. They broke a support for the valance and did not even mention it but I found it when I noticed the valance was sitting crooked. On the outside, the crew spilled "great stuff" on the ledge and did not clean it up. I was able to resolve all the cleanup issues but expect to have some post install work. read more

Recently had our new Amerimax windows installed by two teams - Dave & Donovan and Matt & Tanner. It was a two day install hence the two teams. Both days everyone worked hard, cleaned up at the end of the day and were very polite and respectful. No music was played, no smoking on the property, they chatted with us and amongst themselves. We met Desert King at the Phoenix Home Show in Glendale this year. Our salesperson, Dan, was knowledgeable, punctual, respectful and honest. He was GREAT!!! We did thorough research on Desert King, checked ROC, researched Amerimax windows, looked at reviews for Desert King on several websites, asked for addresses of installs (which they gave) and referrals of installs that were over 5 years old (which they did) and I drove by all the houses to see completed and current installs and contacted the referrals, which spoke very highly of this company. Desert King scheduled a measurement and the crew arrived on time (I am a stickler for punctuality). They received our windows in when they said they would and scheduled an install date straight away. Another great thing is they do not take a down payment, payment is made when they are done. The only hiccup we had was on the first day of install one of the installers could not make it do to a medical situation but the company did not have anyone else to come out and start. At first they were going to split the install between a Tues and a Sat. We did not want that. In the end they were able to schedule us for back to back install days. Thank you Jayson! Overall EVERYONE, from sales person to installers to owners, was VERY EASY to work with. I would ABSOLUTELY recommend this company. As far as the windows we fell in love with them before they were installed. I expect no issues with them whatsoever and even if something does happen I know Desert King will be there to take care of any issues. THANK YOU DAN, MATT, TANNER, MIKE, DONOVAN, RON AND JAYSON!!! read more

Great experience from beginning visit until the end of installation!!!! Great pricing and service. I would definitely recommend this company read more

just WOW!!! my family Could not feel more happier and safer with the high quality Titan security screen doors that were installed to my home recently. I can now leave my front and back door unlocked and open for not only security but for serenity! We should have had these screen doors installed years ago! Cannot say enough of the quality of work and standards that this company has to offer.. Thank you Desert King windows! i will soon be using you to install the energy efficient windows to my home as well in the near future and will refer you to all my friends and family.. Thanks again read more