Friendly, knowledgeable staff and excellent products. We love our hot tub, it was a great price and…read morewe've been very happy with it. We would recommend hot tubs Albuquerque to anyone in the market.

Service in store: the people working in the store were absolutely awesome. I had 5 kids at the time…read morerunning around trying all the hot tubs out. Letting me know all their opinions on each tub, the guys working were so kind! After I decided what we wanted they took my order and didn't mind the crazy kids. They even got duckies on our way out. Delivery: the owner came out and delivered our hot tub with an really awesome Marine Vet. They delivered, filled, showed us all the things we needed to know before they left. It was a very pleasant experience and they were both super cool to hang out with while the tub was filling. It was an absolute pleasure working with this company and we will continue to refer and use them as our hot tub people!!

I went in this morning with a lot of questions about my pool pump and motor. Much to my surprise…read moreDoug was extremely helpful and honest. I was able to purchase what I needed, return home to complete the assembly and I now have a very quiet and efficient pump/motor. Great to have someone with his knowledge and patience. Excellent customer service! Earl

Bought a bullfrog spa. Delivered when promised they set it up perfectly and assembled the cover…read morelifter. They have been amazing with customer service. The selection and value was nice . I recommend this store if you are looking for a high quality spa for a decent price and great service.

I bought an Endless Pool from this company four years ago. After reading the one other review,…read moredecided to tell my story. I think water is sometimes hard to balance, especially here in New Mexico where hard water is the problem. I went through a couple of brands of chemicals, but ended up just using chlorine in a dispenser and it has solved almost all of my water problems. Luckily I had this pool before and during the worst of Covid. I use it still, almost daily, and without it, life would have been so difficult. I have some health problems and it has made a world of difference for me. The staff at Carefree have been patient and wonderful to work with and I absolutely love my Endless Pool.

After three attempts ordering a pair one panel shaker interior slab doors from HD, each time having…read moremonths long delays, and then, the doors always came damaged, I was told about Pat's Doors. I gave them the same order and they gave me a delivery date. I was skeptical after my last experiences. I got a call from Pat's when the doors arrived on time. Went to pick them up and they were beautiful. No footprints, no beat up edges, simply a beautiful set of doors. Pat's team loaded me up, end of story! The best part of this is that the doors were actually less expensive coming from Pat's than HD, Lowe's and everyone else. Great service, pricing and quality! Thanks again to everyone at Pat's Doors! Bill

Pat's Doors has the best customer service. Yvette helped me select doors and hardware for two…read moreseparate projects. Beautiful Knotty Alder doors for condo remodel and great hardware options too. Installer recommended by Pat's is amazing: Ask for Tony. His crew went to Santa Fe for 2 separate jobs and everything is perfect and good pricing too. So happy with the results.

I Previously gave this store 1 star for the following reasons listed below. I have just changed it…read moreto 5 stars because Today I received a phone call from Todd at the store. They have decided to send me a new sign to my new address. It was a very nice surprise as I had never expected to see it again. I am very grateful that they are replacing it. I would now definitely do business with them again and I learned a valuable lesson when using PayPal to definitely double check the auto fill information that they provide to retailers. (Previous review) I ordered a custom address sign and used PayPal to pay for it. We moved 3 weeks after ordering the sign but figured we would get tracking info and would be able to pick it up once delivered. Apparently they sent it a few days after we moved but never sent us tracking info. After waiting 6-8 weeks I called Kiva Lighting to find out why it was taking so long and they said they had shipped it a month ago. I went back to my old address and it was not there. No neighbors had found it and neither did the rental management company taking care of the property. Kiva said it's PayPal's fault. PayPal said it was kivas fault. Now I'm out $135.00 and I have NOTHING to show for it. I went back to Kiva after trying to fight it through PayPal and they offered to replace it at a 25%discount which would still be over $100 more than what I already spent. I am so beyond frustrated with both this company and PayPal.

I have placed 2 orders now... the first order showed In Stock. I did not get a confirmation email…read moreat all. I didn't hear from them for about 30 days. I called their number no answer all 3 times. Then i emailed 4 times and someone named Sonia stated she was sorry but it's now Out Of Stock... what? Then without asking me if I wanted a different style they refunded me without any help. Yes I wanted a different style so now I had to place my order all over again. She said she would check on the status and never replied back. Since July 7th...I have emailed and called them 6 times each. Very bad customer service. They will probably resound in another 20 days and tell me that one is Out Of Stock too. Nice items but that does not outweigh the horrible customer service.

We ordered 10 tons of gravel and it could not be delivered because the truck was to heavy to go on…read morethe curb and the area that the truck was supposed to deliver was to small Rather than get another truck that was smaller and make several deliveries they decided to refund us minus the cost of delivering. Very poor business people. I would have dealt with them if they tried to accommodate us. Plenty of other places in the city. Use them!

First time ordering gravel and went very smooth. I needed 26 tons and they delivered as expected…read moreand delivery driver was awesome! Would highly recommend to anyone in need of gravel. They were able to work around my schedule and were on time, which is greatly appreciated Keep up the great work!

The guys at Dashcovers Southwest are the absolute best. I took my Infiniti there today to refit my…read moredash cover and left taken care of an hour later. This would explain why I have bought 13 dash covers from these gents over the last 10 years. The covers fit perfectly and look like they belong, not like you threw a rug on your dash. I HIGHLY RECOMMEND!!! They are the BEST! You all ROCK.

I returned today to get a cover for my center console. Maybe 1 sqft of material. They quoted me…read more$90, but would reduce it to $40. My friend got it free when he had his dash cover made here last year. I've had 5 covers made here over the past 3 years (and yes I reminded them of this fact), and they still charged me $40. So much for customer appreciation.

Great experience shopping with my son for his first pool cue stick. Fair selection, prices…read morecomparable to online with ability to hold, and got to test a few prior to buying. Mateo was knowledgeable and super helpful in making it a great, easy experience. Highly recommended!

This company, owner, and employees are Amazing. Great pricing and the nicest people to d. We…read morepurchased a pool table from them and they installed it, we moved they took it apart and transferred it to the new house, and reinstalled it at an awesome price, friendly, respectful and very professional. They treated us like family every time we call. They are awesome. I totally recommend them, they are true New Mexico. Joe thank you.