I gave Farnsworth one star, but wish zero stars was an option. I was referred by my orthopedic…read morespecialist to this group with the hopes of eliminating excruciating pain I had in my foot and heel. Even though they received authorization for my therapy from my insurance they wanted my husband to provide additional privacy information over the phone and without it would not schedule any therapy appointments. When asked to provide the patient portal so I could provide the information via a secure site, I was told that they were a small group and didn't have one. I explained out concern about SSN being shared verbally and sent to another person in the office. They refused to schedule the appointment and promised to call us back. No call back. I am still in pain, and have requested a different referral. It is obvious based on these few interactions that they were more concerned about their payment than me as a patient or securing my private information. Beware.

Amazing customer service. Travis, my therapist, was very friendly and communicative. He explained…read moreeverything that was going to happen. His staff is very focused on customer service. Everything is clean and neat. I came here for achilles issues. Loved this place there is another doctor here but I never worked with him. Highly suggest this hidden gem for any therapy issues you may need.

Purchased a Voucher for a 50-Minute Spinal Cleanse and Lymphatic Massage from Natural Healthcare…read moreSpecialties and it came under the stipulation that it needed to be used by 3/4/12. I tried to book in February using the voucher which I had paid for already and was told that they were booked over a month out. They offered no alternatives for me and did not offer to refund anything. This place is a rip off. DO NOT purchase any kind of voucher or gift certificate from them. I'm sure there are more reputable, etchical businesses that do the same service.

Love Dr. Pete and Dr. Amy! Took the time to assess my overall health and found just the right…read morecourse of treatment to make me feel so much better. They have a wealth of knowledge to share!

I can't say enough positive things about this physical therapy office. From the moment I walked in,…read moreI was treated with genuine care, kindness, and respect. The entire team creates a welcoming and supportive environment that immediately puts you at ease. The therapists are not only highly knowledgeable and skilled, but they also take the time to truly listen and understand your concerns. I never felt rushed--every session was personalized, and they made sure I understood my treatment plan and progress along the way. What stood out most to me was how much they genuinely care about their patients' well-being. They go above and beyond to encourage, motivate, and celebrate progress--no matter how small. It made a huge difference in my recovery experience. If you're looking for a physical therapy office where you'll be treated with compassion, professionalism, and respect, I highly recommend ERA!

From the excellent therapists to the front desk this clinic is for you. From Concetta, Olivia,…read moreJared,Jason front office Gabby and all these qualified, professionaly educated therapists know how to heal you. I came here with a severely strained back. After only 4 weeks of therapy I am nerely pain free. One more week and I will be done. Thank you ERA Physical Therapy. You gave me my life back.

So many of my family members including self, have come here. John is truly great at helping people…read moremend and strengthen. I came for a knee injury and left being able to spend a week walking all over Europe. My in laws and father all have been patients, all gave rave reviews. If you want a more personal experience rather than feeling you are a number at the larger PT places, give Distinct a try.

John is a great physical therapist! He always has a positive attitude and is very knowledgeable! He…read moreis considerate of how you're doing and feeling that day and will always adjust for you. Every time I walk in, he always asks how I am feeling. :) Everything is always clean! Family friendly!

Extremely disappointed with ATI Physical Therapy and their billing practices…read more Before I even scheduled my first appointment, I specifically asked them to verify my insurance and tell me exactly what my cost would be per visit. I was told it would be approximately $60. I intentionally waited several days for them to verify my insurance information before moving forward because I wanted to know the cost upfront. At my first visit, I was charged $65. It was $5 more than quoted, but I didn't make an issue of it. Now, approximately 25 days later, ATI is trying to charge me an ADDITIONAL $95 for that same visit. That brings the total cost of ONE physical therapy visit to $160. When I called customer service, I was told the original $65 was supposedly only a "deposit." That was NEVER explained to me. Had I been told that $65 was simply a deposit and that I could later be billed another $95, I would have never agreed to the appointment. What makes this especially frustrating is that I specifically asked for the cost BEFORE scheduling and gave them time to verify everything with my insurance. Their customer service experience only made the situation worse. Patients deserve transparency about what they are agreeing to pay. Quoting someone around $60, collecting $65 at the appointment, and then nearly a month later billing another $95 is completely unacceptable to me. I would absolutely NOT recommend ATI Physical Therapy based on my experience. If you decide to use them, I strongly recommend getting your expected TOTAL cost in writing before receiving any services.

I've attended ATI PT post 2 shoulder surgeries and 3 spinal surgeries. The PTs are great. Worked…read morealot w/ Kenny, Weston, Racheal and Jennifer. All are great. Weston goes the extra mile to make sure my form/ technique is perfect...almost. They are also very flexible on scheduling.

Extremely disappointed with ATI Physical Therapy and their billing practices…read more Before I even scheduled my first appointment, I specifically asked them to verify my insurance and tell me exactly what my cost would be per visit. I was told it would be approximately $60. I intentionally waited several days for them to verify my insurance information before moving forward because I wanted to know the cost upfront. At my first visit, I was charged $65. It was $5 more than quoted, but I didn't make an issue of it. Now, approximately 25 days later, ATI is trying to charge me an ADDITIONAL $95 for that same visit. That brings the total cost of ONE physical therapy visit to $160. When I called customer service, I was told the original $65 was supposedly only a "deposit." That was NEVER explained to me. Had I been told that $65 was simply a deposit and that I could later be billed another $95, I would have never agreed to the appointment. What makes this especially frustrating is that I specifically asked for the cost BEFORE scheduling and gave them time to verify everything with my insurance. Their customer service experience only made the situation worse. Patients deserve transparency about what they are agreeing to pay. Quoting someone around $60, collecting $65 at the appointment, and then nearly a month later billing another $95 is completely unacceptable to me. I would absolutely NOT recommend ATI Physical Therapy based on my experience. If you decide to use them, I strongly recommend getting your expected TOTAL cost in writing before receiving any services.

Needed PT with my sciatica I was finding it difficult to walk, Stand and was in constant pain But,…read moremain issue I was stooping!!!! Employees are very knowledgeable on every piece of equipment. Every piece of tool in there they are quick to educate you on why you're doing something what are you doing?hands-on 100% knowledgeable 100% education 100% if you don't go to ATI you failed your body.

Let me tell you about the beloved Dr. Arrhenius...I care for my brother and he came from Texas with…read morean insurance that would not cover out of state medical. We had to wait 3 weeks prior to his BCBS Medicare to kick in. My brother had an infected toe for more than a month. Finally, we called and got an appointment yesterday to see Dr high and mighty on the 6th. I received a call from his office staff only to have them cancel our appointment after I jumped several hoops making sure he was in network (which he is). He just decided that we needed to go see a dermatologist... what? This Dr is a podiatrist right??? Very unprofessional to make a call like that and WASTE my time. I would not recommend this guy to put a band aide on a cut! JERK!!!

Lady checking temperatures was very kind. One of the two receptionists were kind. The other one…read moresaid she would be with me in a moment after she finished with a patient but the kind receptionist immediately asked to help me after she finished with a patient...not sure what that was about. Waiting area is clean. There is good social distancing with the lobby seating. Masks are required upon entrance. The doctor's MA was kind and thorough in obtaining the history of my injury. Within 5 minutes of the MA rooming me, I was walked down the hall for 3 X-rays, which only took maybe 3 minutes. Doctor was friendly, efficient, and heard my concerns. I was able to get a new walking boot before I left the clinic! Checkout process was fast and simple. Highly recommend!

Excellent Care and an absolutely stunning facility. The surgeons who utilize this surgery center…read moreare the best you'll find and really help those with back pain. Staff attentive and genuine. 10/10

After a horrible car accident I found myself needing neck surgery and I couldn't be more grateful…read moreknowing the best doctors in the game. I went to multiple doctors in LA, but they weren't able to pin point the pain source the way Phoenix Spine did in just my first appointment. My surgeon was stellar. I had a minimally invasive, out patient ACDF. Immediately after surgery the numbness & tingling in my face and hands were gone. I have no more neck pain! I am so pleased with my care and recovery. I can't rave enough how Phoenix Spine truly is the best. I traveled from California for them to treat me & it was well worth it! I wouldn't trust anyone else to touch my spine. I highly recommend them!