I've had nothing but wonderful interactions at the oneAz CU locates at 777 S. Alvernon way. This…read moreBranch by far is the best in all of ARIZONA. Ivann Acosta has been such a terrific teller to work with, making transactions simple and pleasant. Thank you guys for taking such great care of your members!!!!

I tried to edit my review that was left a few days ago but am unable to--so a new review it is…read more After my negative review, the manager, Travis, reached out via phone and email to get further information/details on what happened. I explained my side of the story and he listened 100%. Not only was I shocked that the manager had reached out in regards to a review to try and fix the concern, ​but he understood where I was coming from on a customer/client perspective. He verified that my account is set to do what I had envisioned going forward given overdrafts, and he explained the differences when a transaction would not qualify and an overdraft would have to be charged. Great communication, friendly and definitely a keeper for the OneAZ community given my interaction. Thank you, again!

I found your approach to an insignificant engine problem both misleading to my wife and VERY…read moreEXPENSIVE. My wife took her car in for a scheduled 'recall' notice she'd received. Her 'check engine' indicator icon was lit on the dash panel of her 2010 Prius of 173,000 miles. The service technician told her that the EGR (Exhaust Gas Recirculation) Valve was malfunctioning. She asked whether that was a problem and was scared into believing that the issue "might prevent the engine from operating optimally" and that her "gas mileage might suffer". Both statements were true, but definitely not critical nor dangerous to the vehicle's operational safety. She wasn't told that it was for the smog control system on the car. She was charged almost $850 to replace the EGR Valve! A search online locally shows that this type of repair on her car should be between $484 and $832. Naturally, Toyota is right up at the highest price point. EGR Valves can be serviced and cleaned to extend their life, but this was not offered as a less costly alternative, as Toyota "recommends replacement". Of course they do. More dollars given to the Service Department. 100 miles later, the 'check engine' indicator light reappeared. I took the car in to find out why and was told that a sensor that monitors the EGR Valve had (coincidentally) stopped working. This repair would cost another $645!! I told them they had gotten their last money from my wife and I and that I would be taking her Prius somewhere - - that is, anywhere else in the future. Toyota is a company that has the most expensive repair parts and charges exorbitant rates for their labor hours.

She Burned my wife with 35k sold her a car for 45k and the 2007 Acura had very high miles the car…read morewas only worth 3k at the end for her to take it. & while having it she will shut it off every minute pos with her GPS she had on it.

I brought my car to this dealership for service because my experience with another dealership…read morehadn't been the best. They got me in and out quickly, which I really appreciated. I asked them to check my brakes because I was concerned about a noise, but I was told it was just brake dust. They also explained that diagnosing the issue would take several weeks to schedule since they didn't have time to look into it more thoroughly that day. One thing that stood out was seeing an employee eating at the service counter while there was a line of customers waiting. I don't think that's the best look for customer service. Overall, the service was fast, and the prices were fair.

This is a service department review. I have been taking my Saab to Royal for several years and love…read morethat they provide Lyft service and some snacks. Originally, I was seen on the Cadillac side, which was top notch, but then they moved me to the Buick GMC side. The Buick GMC side is very busy but efficient. They do charge an extra 3% for credit card, so use your debit, check or cash. I have switched to a different make, but if I ever need service I will come back. Not much upselling, everything recommended is correct. Like I said, very busy.

I bought a 2007 Honda Ridgeline last week from Galaxy Motors. The owner, Mike, took the time to…read moreshow me all the truck's features even after I had purchased it. He also talked to me about the importance of adding it on my insurance despite it being a cash purchase. Mike provided the extra service of dropping the car at my home as the dealership is 1/2 hr away and 'taking an Uber would cost you a lot'. The truck arrived with a fresh wash and gas. Mike was pleasant to work with. I will check out Galaxy Motors again if I am in need of a used vehicle in the future.

My parents have been members at SunWest Credit Union for quite a few years. They recommended it to…read moreme, so I got a couple of accounts. They would get a "Great" score from us, however they decided to close the branch office that was closest to us (which was still over 30 miles away). Now in order to visit a branch office we have to drive close to 40 miles one way. Not Ideal At All, especially with minimally abled customers. The products at SunWest are very good. The checking and savings accounts have good interest rates. They have products that will insure different things you use every day, like your cell phone, for decent prices with specific accounts. They offer other products, like loan products, that have decent interest rates and payment options. They have products for young people just starting out that help them save money, as well. I have liked SunWest Credit union, not only for the products, but for the people who worked there. We had always been treated Very Well every time we walked into the branch office at Prince and Campbell, and some of the tellers and bank officials remembered our names. I will miss that. Another nice thing about SunWest is, it has a positive working relationship with Hughes Federal Credit Union. They charge no fees for it, and allow you to do SunWest business at Hughes branches, and visa versa. (as long as you already have accounts with the Credit Union in question. In other words, you can not open an account for one Credit Union at the other Credit Union)

As a 30 year member, I find that the quality of the credit union has dropped dramatically over the…read morepast few years. Branch closures have made it inconvenient to get to the single branch left in Tucson. An hour round trip now. The app and website are down way too much and phone calls for technical support after hours? A robot that can only offer to change your password. And despite having direct deposit for over 25 years...they told us a couple months ago that we didn't qualify for online check deposits on the app because we didn't do enough business through the account. This despite having paid off three car loans with them. One as recently as last year. It was really nice to walk into a branch and be recognized and called by name and to reach a human being when a phone call was necessary. We are looking at ending our longstanding relationship with what we see as a much changed business.

LuLu led us to believe that he would do a good job on a car we did not want to buy because the air…read moreconditioner was not working. He insisted we put a deposit down before it got fixed. Lexus quoted $4000 plus so he decided to fix it himself. He was taking a whole week and was going to overcharge us for the car. We decided to find a car somewhere else and he refused to give our money back. Why try and sell a car where air conditioner doesn't worK? and insist on a deposit first??? Bad service. I will not do business with Gotham!

Lulu was great. He did everything for us. We found a car we wanted and he secured our financing and…read moreADOT paperwork. Lulu went over and beyond and even drove our vehicle down to us in Yuma on a Sunday afternoon. I recommend this dealership 100 percent.

Right now I really hate Bank of America. Today I was doing a deposit at this branch and their…read moremachine jammed after it had taken my last checks. I went inside to get their help and was told that I had to file a claim and that they would credit my account 10 days after I filed my own claim! No help. No offer to help me file the claim. Just a factual answer that they would credit the account 10 days after I went and did my own paperwork. I have been a business client with Bank of America since 1992. Of course when I was finished they made up for it by letting me know to have a nice day.

I was able to come in and quickly make a withdrawal and be out the door in a few minutes. The staff…read moreis friendly and helpful.

my wife and i are traveling around the states right now and we hit a little bump in the road and…read moreour nozzles on our septic tank cracked and leaked on our RV. We only had enough money for one emergency and we already hit that when we were forced to stay on OK City for a few more days because of weather. We found Title Loans Express and the appraiser came right out to the trailer site and we were able to get the money we needed the next day and repair the damage before we have to turn the vehicle back in. I cant say how thankful we are you guys saved us.

I always go to Title Loans Express when I need money the same day. I must have traded my auto title…read morefor loans 6 or 7 times over the years, but I just have a knack for getting in trouble, and they are my best choice for getting out of it.

This place is located on the NW corner of E 22nd St and Swan Rd, just to the West of the Mini…read moreCooper dealer. This is a pretty small used car dealer. However for each car they have a printout of their inspection (see photo). The inspection shows what they checked but also more importantly at the bottom it lists what is still wrong with the car. They have a warranty for all cars with less than 80,000 miles. Their sign says "warranty forever." This obviously doesn't apply to everything but they tell you what is included. Their cars over 120,000 miles are as-is. I think from a full disclosure standpoint this place looks great. We probably would have bought a car, if we lived in Tucson. The only problem with the warranty is that you would need to bring the car back for the covered repairs. Definitely worth the look for those looking for used cars.

Hessam was our representative and he did a stellar job! No haggling ever and excellent prices. We…read morelanded a great car at a great price and I'm super happy. It's "like" CarMax only there are nice people who care about service which is NOT like other flat price sales businesses........